Mgt 350 final exam set 2


Published on

  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Mgt 350 final exam set 2

  1. 1. MGT 350 Final ExamSET 2PLEASE DOWNLOAD THE ANSWERS HERE1) The key management functions include:A. Planning, operations, labor, and contractingB. Planning, leading, controlling, and organizingC. Marketing, finance, accounting, and productionD. Hiring, training, appraising, and firing2) Building a dynamic organization is another way of describing which function ofmanagement?A. LeadingB. PlanningC. OrganizingD. Controlling3. The moral principles and standards that guide behavior in the world ofbusiness are called:A. Business principlesB. Business ethicsC. Business developmentD. Business philosophy4. _______________ involves analyzing a situation, determining goals to bepursued, and deciding upon the actions that will be taken to achieve these goals.A. OrganizingB. StaffingC. LeadingD. Planning
  2. 2. 5. The macroenvironment includes all of the following EXCEPT:A. International developmentsB. TechnologyC. Government policiesD. New entrants6. Robert was recently hired as the workplace safety compliance officer at ABCPower Company. Robert will have the responsibility to monitor regulations fromwhich of these government agencies?A. Federal Communications CommissionB. National Labor Relations BoardC. Environmental Protection AgencyD. Occupational Safety and Health Administration7) Specific government organizations in a firms immediate task environment arecalled ______________.A. substitutesB. regulatorsC. new entrantsD. economic indicators8. A clear advantage of the product form of departmentalization is that taskresponsibilities are clear.A. TrueB. False9. The first step in effective delegation is selecting the person to whom you willdelegate.A. TrueB. False10) The targets or ends the manager wants to reach are called:
  3. 3. A. GoalsB. Mission statementC. PlansD. Vision11) Which is the first step in the formal planning process?A. Goal and plan evaluationB. Monitor and controlC. Situational analysisD. Implementation12) The outcome of situational analysis is:A. The identification of alternative plans of actionB. The identification of planning assumptions, issues, and problemsC. The identification of contingency plans to be followed under various scenariosD. The identification of the consequences of alternatives under consideration13) A plan designed to achieve a set of goals that are not likely to be repeated inthe future is a:A. Standing planB. StrategyC. Single-use planD. Mission statement14) A plan to integrate new employees into a new system of payroll is an exampleof which type of plan? Assume that you anticipate making this change only once.A. Standing planB. Implementation planC. Single-use planD. On-site plan
  4. 4. 15) _____________ plans might be referred to as "what-if" plans.A. Single-useB. ContingencyC. StrategicD. Standing16) Honesty, caring, loyalty, fairness, and integrity are all examples of:A. CitizenshipB. Self-focusC. ValuesD. Ethics17) Which of the following statements is TRUE regarding employee behavior?A. When corporations behave badly, it is usually not the problem of topexecutives or rank-and-file employees.B. There is no evidence that corporations ever behave badly .C. When corporations behave badly, rank-and-file employees suffer most.D. When corporations behave badly, only the top executives suffer.18) The moral principles and standards that guide behavior in the world ofbusiness are:A. Business philosophyB. Business ethicsC. Business developmentD. Business principles19) The assignment of additional responsibilities to a subordinate is referred toas:A. PanderingB. Delegation
  5. 5. C. CentralizationD. Span of control20) Human resources planning has three stages. They are:A. Hiring, training, and firingB. Recruiting, screening, and hiringC. Planning, programming, and evaluatingD. Planning, executing, and delivering21) Companies use empowerment programs, continuous improvement, and totalquality initiatives to achieve:A. ImitationB. RarenessC. ValueD. Complete organization22) The assignment of different tasks to different people or groups is the:A. Organization structureB. Value chainC. Division of laborD. Strategic plan23) A process in which different individuals and units perform different tasks is:A. AuthorityB. DifferentiationC. SpecializationD. Accountability24) Which of these is created through the division of labor and job specialization?A. Coordination
  6. 6. B. Span of controlC. DifferentiationD. Integration25) Which of the following is an advantage of product departmentalization?A. Suitable for stable environmentsB. Decision making and lines of communication are simpleC. Efficient resource utilizationD. Information needs managed more easily26) Which of the following statements regarding departmentalization is FALSE?A. Organizations will be most effective if they utilize a consistent form ofdepartmentalization.B. Geographical departmentalization can allow an organization to provide fasterservice.C. In a product structure, information needs are managed more easily.D. Functional departmentalization is not as strong an organizational building blockas it once was.27) Ruby recently accepted a job with a large insurance firm as an internalauditor. Ruby has found that her job is different than the internship she had at anaccounting consulting firm. The insurance firm has strictly defined jobresponsibilities and lines of communication. For every decision Ruby needs tomake, approval must be obtained from upper management. Overall, she hasfound the atmosphere to be quite formal as compared to the internship. Ruby hasconcluded that the insurance firm has:A. Decentralized authorityB. An ineffective structureC. A matrix designD. A high degree of centralization28) A mental image of a possible and desirable future state of the organization isa(n):
  7. 7. A. VisionB. Strategic planC. GoalD. Operational plan29) Which of the following statements regarding vision is NOT accurate?A. A single, unchanging vision is appropriate for all organizations.B. Many people do not develop a clear vision.C. A person can develop a vision for any task.D. Many people focus on performance, day-to-day survival.30) _______ power is dominant when a leader utilizes his or her ability to controlrewards.A. ReferentB. LegitimateC. CoerciveD. Reward31) Legitimate power is described as power that exists through:A. Having expertiseB. Control over punishmentsC. The authority to tell others what to doD. Control over rewards32) Which type of power is dominant when a leader utilizes her ability to controlpunishments?A. Referent powerB. Legitimate powerC. Coercive powerD. Reward power
  8. 8. 33) Behavior that gives purpose and meaning to organizations, while envisioningand creating a positive future is:A. Task leadershipB. Supervisory leadershipC. Organizational leadershipD. Strategic leadership34) Under ___________, member countries have agreed to adopt a commonEuropean currency called the Euro.A. Asia-Pacific Economic CooperationB. North American Free Trade Agreement (NAFTA)C. the General Agreement on Tariffs and TradeD. the Maastricht Treaty35) NAFTA combined the economies of:A. The U.S., the European Union, and North AmericaB. The U.S., Canada, and MexicoC. Latin America, Pacific Rim, and the European UnionD. South America, the U.S., and Latin AmericaE. Canada, Mexico, and South America36) To be competitive in a global economy, Europeans must increase their levelof:A. Philanthropic contributionsB. Population densityC. Espionage activityD. Productivity37) Control based on the use of pricing mechanisms and economic informationis:A. Feed forward control
  9. 9. B. Clan controlC. Market controlD. Feedback control38) The use of rules, regulations, and authority to guide performance is:A. Concurrent controlB. Clan controlC. Market controlD. Bureaucratic control39) Which of the following is not a symptom of an out-of-control company?A. Bad information systemsB. Lax top managementC. Lack of periodic reviewsD. Excessive policies40) Which of the following is NOT one of the four major steps in the controlprocess?A. Setting standardsB. Taking corrective actionC. Revising standardsD. Comparing performance with standards41) Expected performance for a given goal is a target that establishes a desiredperformance level, motivates performance, and serves as a benchmark againstwhich actual performance, and is assessed as a:A. Management auditB. BudgetC. Debt-equity ratioD. Standard
  10. 10. 42) When Jennifer concentrates on the significant deviations from establishedstandards, she is using:A. The principle of deviationB. Inefficient controlC. The principle of exceptionD. Unreasonable control