Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
MicroStrategy Production Application Support Offering  MicroStrategy Professional Services                                ...
MicroStrategy Production Application Support Offering     Driving and Delivering Real Value                               ...
Upcoming SlideShare
Loading in …5
×

Application Support Handout R2

1,112 views

Published on

Let MicroStrategy manage your operations from our global delivery center (GDC) staffed by Certified MicroStrategy Consultants to ensure your Business Intelligence applications run reliably and efficiently –24 x 7 x 365.

Through the use of our certified services we can reduce your costs, improve your operations, improve development cycle time, decrease risk and allow you to redeploy your best internal talent on other high value projects.

  • Be the first to comment

  • Be the first to like this

Application Support Handout R2

  1. 1. MicroStrategy Production Application Support Offering MicroStrategy Professional Services Through the use of our certified services we can reduce your costs, improve your operations, improve development cycle time, decrease risk and allow you to redeploy your best internal talent on other high value projects.Let MicroStrategy manage youroperations from our global deliverycenter (GDC) staffed by CertifiedMicroStrategy Consultants to ensureyour Business Intelligenceapplications run reliably andefficiently – 24 x 7 x 365
  2. 2. MicroStrategy Production Application Support Offering Driving and Delivering Real Value You can choose the managed services you need. Whether youre just looking for agile based application development or want to outsource your entire platform administration, MicroStrategy can customize a managed service package to meet your organizations needs. Privilege and Security Administration / License Management and Compliance Application Maintenance Managing (creating/deleting/updating/importing) MicroStrategy Groups and Maintaining Caches Users Managing intelligent cubes Controlling access to application functionality Managing history listSample Scope Controlling access to data Managing schedules and subscriptions Monitoring license compliance against number of users Administering report delivery(distribution services) Server Configuration Management Administering report delivery (narrowcast services Monitoring system usage – not selected) Analyzing system usage and application performance Application Change Management Server Configuration Management Managing MicroStrategy objects (not selected) Administering MicroStrategy Web and MicroStrategy Web cookies Platform planning and execution Low Medium HighEnvironment Sample 2 environments, less than 10 users groups 4 environments, less than 50 users groups and 6 environments, 400 users groups and 5000 and users, less than 2 projects, less than 500 users, 10 projects, 200 reports, 35 users, 20 projects, 5000 reports, 200 20 reports, no dashboards, cubing or dashboards, low usage of cubing or caching dashboards, high usage of cubing or caching caching for performance, standard for performance, standard authentication, low for performance, standard authentication, authentication, no report delivery usage of report delivery (narrowcast or high usage of report delivery (narrowcast or (narrowcast or distributed services) distributed services) distributed services)StepsNext Work with your Professional Services Director to finalize scope, review current environment, and determine budgetary pricing.

×