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Hey all! This is a quick presentation on how to stay connected with your users so you can build the simplest and most relevant product. This was inspired by my experience building Knowledge Management systems at P&G, but these are my own learnings. This will be very helpful for anyone building an internal application, or an intranet, to stay connected with all their global users. I'm sure there are also smaller startups looking to learn how to connect with all their potential customers, as they visit their fledgling site - willing to offer feedback. I'm sharing this with you hoping you'll help me improve it. Share your thoughts!