Book Report on Mastering the Rockefeller Habits<br />Presented by Steve Meek, <br />CISSP, CCNA, MCSE, CCDA<br />
Copyright © 2010 The Fulcrum Group Inc.<br />Agenda<br />Attendee Survey <br />Background<br />The book I read<br />The bo...
Copyright © 2010 The Fulcrum Group Inc.<br />Attendee Survey<br />What is your organization’s # of employees?<br />What is...
Copyright © 2010 The Fulcrum Group Inc.<br />Background<br />Fulcrum Group, Inc. is a technology consulting firm based in ...
Copyright © 2010 The Fulcrum Group Inc.<br />Background<br />Industry challenges<br />Client needs evolve rapidly, we seem...
Copyright © 2010 The Fulcrum Group Inc.<br />Background<br />My major challenge- how time is spent<br />75% of time hands-...
Copyright © 2010 The Fulcrum Group Inc.<br />The book I read was<br />Mastering the Rockefeller Habits- by Verne Harnish<b...
Copyright © 2010 The Fulcrum Group Inc.<br />About Gazelles<br />"Every morning in Africa, a gazelle wakes up. It knows it...
Book purpose	<br />Provide a business framework for                                      Right People Right Things Right<b...
Copyright © 2010 The Fulcrum Group Inc.<br />Three key habits<br />Habit 1- Establish a Meeting Rhythm<br />This habit foc...
Copyright © 2010 The Fulcrum Group Inc.<br />Three key habits<br />Habit 2- Understand your Critical Number <br />This is ...
Copyright © 2010 The Fulcrum Group Inc.<br />Three key habits<br />Habit 3- Understand your Priorities (top to bottom)<br ...
Copyright © 2010 The Fulcrum Group Inc.<br />Misc. related to habits<br />Intranet site (SharePoint) for version control o...
Copyright © 2010 The Fulcrum Group Inc.<br />Summary<br />Think about your organization, industry and personal challenges<...
Copyright © 2010 The Fulcrum Group Inc.<br />Any questions?<br />The Fulcrum Group<br />5600 Egg Farm Road, Suite 452,<br ...
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Fulcrum Group Chamber 2010-02-17 presentation

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Fulcrum Group Chamber 2010-02-17 presentation

  1. 1. Book Report on Mastering the Rockefeller Habits<br />Presented by Steve Meek, <br />CISSP, CCNA, MCSE, CCDA<br />
  2. 2. Copyright © 2010 The Fulcrum Group Inc.<br />Agenda<br />Attendee Survey <br />Background<br />The book I read<br />The book’s purpose<br />Three key habits and Fulcrum’s actions<br />Summary<br />Question and answers<br />
  3. 3. Copyright © 2010 The Fulcrum Group Inc.<br />Attendee Survey<br />What is your organization’s # of employees?<br />What is your role in organization?<br />What are your industry’s inherent challenges?<br />
  4. 4. Copyright © 2010 The Fulcrum Group Inc.<br />Background<br />Fulcrum Group, Inc. is a technology consulting firm based in Keller<br />Provide outsourced IT support for businesses in DFW area<br />Company founded 8 years ago and has 12 employees<br />Almost $3 million in revenue<br />Help clients such as<br />Bass Hall<br />Fort Worth Zoo<br />Medstar<br />FW Chamber<br />Life Outreach Intl.<br />
  5. 5. Copyright © 2010 The Fulcrum Group Inc.<br />Background<br />Industry challenges<br />Client needs evolve rapidly, we seem to need to adjust our business model every 3 years (planning in quick changing business model)<br />Quality engineers are difficult to find and retain (can be high turnover)<br />As we grow, we want to maintain consistency in execution (how to make good engineers better) <br />Nature of service business, hard to get all employees together too often as we want to be in-front of clients (better communicate company goals/needs and stay in touch with individual activities) <br />
  6. 6. Copyright © 2010 The Fulcrum Group Inc.<br />Background<br />My major challenge- how time is spent<br />75% of time hands-on technical or project management<br />25% of time on sales and marketing related tasks<br />35% of time managing the organization<br />---------------------------------------------------<br />135% of my time working<br />
  7. 7. Copyright © 2010 The Fulcrum Group Inc.<br />The book I read was<br />Mastering the Rockefeller Habits- by Verne Harnish<br />I liked the book because (to me) it focused on business tactics <br />I am not an authorized RH speaker, nor affiliated in any way<br />www.gazelles.com<br />
  8. 8. Copyright © 2010 The Fulcrum Group Inc.<br />About Gazelles<br />"Every morning in Africa, a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed...every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will starve to death. It doesn't matter whether you are a lion or a gazelle...when the sun comes up, you'd better be running."<br />
  9. 9. Book purpose <br />Provide a business framework for Right People Right Things Right<br />Create organizational alignment- 1% vision, 99% alignment<br />Provide a framework<br />Build habits and rhythm<br />Create a common language<br />Copyright © 2010 The Fulcrum Group Inc.<br />
  10. 10. Copyright © 2010 The Fulcrum Group Inc.<br />Three key habits<br />Habit 1- Establish a Meeting Rhythm<br />This habit focuses on establishing lines of regular communication<br />We established daily huddles for technical 9:09am and sales teams 9:46<br />Owners meet weekly Thurs 8:31am<br />Accounting meets weekly Thurs 8:31am<br />Engineers meet monthly 1st Tuesday<br />Department Heads meet monthly 2nd Tuesday <br />Company meets monthly 3rd Friday<br />
  11. 11. Copyright © 2010 The Fulcrum Group Inc.<br />Three key habits<br />Habit 2- Understand your Critical Number <br />This is a metric that helps you understand your impact on a specific focus<br />When we were concerned about trouble tickets getting completed- we focused on tickets open for more than 1 day<br />When we were concerned about collections- we focused on DSO (Total Receivables for a period/Total Sales for a period)*Total days in period<br />When we were concerned about production- we looked at utilization<br />When we want to increase quality- looked at usage of training time <br />
  12. 12. Copyright © 2010 The Fulcrum Group Inc.<br />Three key habits<br />Habit 3- Understand your Priorities (top to bottom)<br />This habits aims to help everyone in the organization know what they are supposed to be doing<br />Align everyone by starting at the top and long-term, <br />drill down into this year and department heads and <br />eventually down to daily focus for each individual <br />
  13. 13. Copyright © 2010 The Fulcrum Group Inc.<br />Misc. related to habits<br />Intranet site (SharePoint) for version control of documents<br />Create more best practice checklists<br />Create “how to” documents for common, complex configurations<br />Agendas for every meeting (no longer than 1.5 hours)<br />Peer relationships with similar companies <br />All time tracked in ticketing system<br />Celebrate successes<br />
  14. 14. Copyright © 2010 The Fulcrum Group Inc.<br />Summary<br />Think about your organization, industry and personal challenges<br />Read Mastering the Rockefeller Habits<br />Challenge yourself to implementing a piece at a time and decide what pieces are right for your firm (or department)<br />
  15. 15. Copyright © 2010 The Fulcrum Group Inc.<br />Any questions?<br />The Fulcrum Group<br />5600 Egg Farm Road, Suite 452,<br />Keller, TX 76248<br />Phone: 817-337-0300<br />Web: www.fulcrumgroup.net<br />Steve Meek: steve@fulcrumgroup.net<br />

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