Be the first to like this
This is an extract of the presentation delivered at the 2012 Florida Government Finance Officers Association School of Government Finance. The presentation reviews the City of Tampa Florida Enterprise Content Management (ECM) experience; however the material presented is applicable to any organization considering or starting an ECM project. Topics include: what is ECM, along with expected benefits; identifying scope and requirements; acquiring a solution; and Tampa's journey. The City of Tampa team incorporated the AIIM (Association for Information and Image Management) model, which regards ECM as the technologies, tools, and methods used to capture, manage, store, preserve, and deliver content across an enterprise. The ECM tools and strategies enable the management of an organization's unstructured information. The management features involve a repository for records and documents; workflow; collaboration; electronic content such as Word, Excel, audio, video, map, CAD files, email archives; paper scanning; version control; electronic signatures; redaction; security and access controls; and more.