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Head and Heart in Decision Quality


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Slides for a talk in the "Professional Decision Analysis (DA2)" class at Stanford University.

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Head and Heart in Decision Quality

  1. 1. Decision Quality 2.0 worksheet Decision Quality 0% 100% Useful Perspective Meaningful Inquiries Frame Distinct Directions Interesting Possibilities Alternatives Credible Sources Compelling Forecasts Information Clear Metrics Noble Purpose Value Insightful Reasoning Inspiring Narrative Integration Actionable Plans Aligned Intention Commitment 100% = enough attention has been spent on this link Cool Head Finds Good Answer Warm Heart Motivates Strong Action Creative Commons Attribution 4.0 International License SmartOrg Inc., Source:, Community:
  2. 2. Creative Commons Attribution 4.0 License You can freely copy, use and distribute under the terms of the Creative Commons Attribution 4.0 International License You are free to: Share — copy and redistribute the material in any medium or format Adapt — remix, transform, and build upon the material for any purpose, even commercially. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit (see footer on Slide 1), provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits. Source: