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How to Buy a Refurbished Computer


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This presentation give tips to individuals and nonprofits/companies for what to know when purchasing refurbished devices. It also outlines the benefits of purchasing such computers/devices. The presentation was given by Sarah Cade of PC Rebuilder & Recyclers at a Connect Chicago Meetup hosted by Smart Chicago on October 28, 2016.

Founded in 2000, PC Rebuilders & Recyclers (PCRR) has a two-fold purpose of bridging the digital divide and supporting environmental responsibility through the refreshment of prematurely retired computer systems. In doing so, we provide a responsible way for corporations to dispose of their unwanted equipment as well as an inexpensive way for anyone to invest in technology.

Link the PCRR website:

Link to Meetup details:

Published in: Technology
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How to Buy a Refurbished Computer

  1. 1. How to Buy a Refurbished Device Sarah Cade PC Rebuilders & Recyclers Chicago, IL
  2. 2.  About Me  About My Refurbishing Company  5 Tips When Buying Refurbished Devices  Resources  Questions
  3. 3. Sarah Cade • Director of the Electronic Reuse Conference (ERC) • Member of the R2 Technical Advisory Committee • RIOS™ Board Member • Implemented R2:2013 & RIOS • Trainer for the United Nations Industrial Development Organization (UNIDO) Workshop on International Standards • Invited speaker at conferences all over the world to promote reuse President of PC Rebuilders & Recyclers
  4. 4. PC Rebuilders & Recyclers • Founded in 2000 • Chicago, IL USA • 30,000 square foot warehouse • 25 Full time employees • Microsoft Authorized Refurbisher • Refurbish 20,000+ computers per year • Distribute to customers worldwide •
  5. 5. BUY REFURBISHED? •They are just well tested equipment. •It’s just like buying a used car. •Consumer vs business grade machines. •It promotes local jobs. •It is more sustainable.
  6. 6. 5 Tips When Buying Refurbished Devices
  7. 7. What Software is Included? • Microsoft Software: • MAKE SURE IT IS LEGIT • Very affordable. • Most companies use this operating system. • Security Software included? • Lynx: • Open source option aka free. • Not as well known. Might be hard for training new users.
  8. 8. What Guarantee? 1. Warranty • How long? • Extended? • What does it cover? • How does it work? 2. Tech Support • Email support? • Phone support? • Restore option? 3. Return Policy
  9. 9. How do they do it? • Who does the refurbishing? • How do they test the units? • What are their standards and polices? • What process has been used to ensure the hard drive data has been completely wiped? • Has the unit been upgraded? • What is their equipment disposal policy and are they environmentally responsible? ISO 9001 ISO 14001 OHSAS 18001
  10. 10. Who are they? • Do some research. • How long have they been in business? • Do they have a website? • Who are some of their customers/sales channels? • Get references for large projects.
  11. 11. Know what you need. • Don’t OVER BUY • What are the systems going to be used to do? • Who will be using them? • What is your goal? • Will they do custom orders?
  12. 12. RESOURCES • • • • • • • •
  13. 13. Sarah Cade PC Rebuilders & Recyclers 4734 W. Chicago Ave Chicago, IL 60651 773-545-7575 x 7003 Contact information: