The Self Selecting Organisation - Total Squadification at Trade Me

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Inspired by Spotify's squads and Atlassian's Fedex day we let 90 people choose what they wanted to work on and who they wanted to work with. Through telling the story of Trade Me, New Zealand's biggest ecommerce platform, we will demonstrate how good leadership can inspire and empower people using a scalable self-selection process along with a vision for an exciting picture of the future.

Flying in the face of conventional wisdom and traditional management practices a middle manager and an Agile coach didn't ask for permission, and removed significant obstacles and constraints to successfully form 18 self-chosen, fully skilled squads. In this session we will show how we facilitated self-organisation on a scale we don't believe has been done before, what we had to go through to convince people that this was a good idea, how we learned how to visualise the process and dealt with brilliant people as well as a few difficult ones!

We will describe how we had the exciting opportunity to observe and partake in a social experiment where people made decisions on the fly and stayed true to our values of being trusted, straight up and to grow great people.

All Agile teams self-organise but we took the principles to a whole other level and created the self-organising organisation.

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The Self Selecting Organisation - Total Squadification at Trade Me

  1. 1. Sandy Mamoli sandy@nomad8.com @smamol moley@trademe.co.nz @molio David Mole The Self-Organising Organisation Total Squadification at Trade Me
  2. 2. 85% of New Zealanders are members 700,000 Unique Visitors Each Day
  3. 3. Jobs Property Motors Travel Findsomeone Lifedirect
  4. 4. Each month we: • Send 80 million emails • Serve 1.5 billion pages • Sell 3000 chickens Every second we have: • 10,000 images served • 20,000+ DB transactions • 450 auctions viewed
  5. 5. Growth
  6. 6. We asked and found ... Projects take a really long time We don’t know where our projects are at We can’t trust the estimates
  7. 7. Small Stable Teams
  8. 8. Squads
  9. 9. Find the bright spot
  10. 10. Mobilesquads
  11. 11. Speed up!
  12. 12. Ship-it Day
  13. 13. Get stuff done in a playful way
  14. 14. Everybody worked in a team
  15. 15. Teams were cross-functional
  16. 16. Teams were small
  17. 17. The one and only team!
  18. 18. A pivotal moment …
  19. 19. Total Squadification
  20. 20. PEOPLE KNOW BEST…   …Self Selection
  21. 21. Fear!
  22. 22. Trial selection
  23. 23. What we learned from Trial Visualisation Skills and people Rinse and repeat faster Display management buy-in The principle works
  24. 24. Going all in
  25. 25. Going all in …
  26. 26. A leap of faith for people
  27. 27. A fully formed squad is … Capable of delivering end-to-end 3-7 people Co-located
  28. 28. The last round
  29. 29. 10/11 Full Squads!
  30. 30. Observations
  31. 31. Rounds
  32. 32. Survey Most people liked the process Most people work in the squad they expected Most people like where they ended up
  33. 33. It’s all about relationships
  34. 34. Management We can trust people What people want to work with - hiring Attractive areas of the business
  35. 35. The beginning not the end
  36. 36. Lean coffee
  37. 37. What we Learned
  38. 38. What we’d do differently
  39. 39. Need more input
  40. 40. Key people on holiday
  41. 41. What next?
  42. 42. PEOPLE KNOW BEST…   …Self Selection
  43. 43. 6 months later
  44. 44. The future
  45. 45. Would it work for you?
  46. 46. Sandy Mamoli sandy@nomad8.com @smamol moley@trademe.co.nz @molio David Mole Thank You :-) www.nomad8.com/team-self-selection-kit

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