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MUSEUM VISITOR SERVICES TEAM OFTHE NATIONALMUSEUM IN KRAKOWPresentation by Marek MrózBarcelona, 22-26.04.2013
Employment in the National Museum in KrakowCurrent data on employment in the NationalMuseum in Krakow - on 31 December 201...
SurveyThe survey was conducted in December 2012.The survey intended to cover ca.200 people from theVisitor Services Team...
Education of Museum Visitor Services Team at NMK
Age of the Visitor Services Team employed at theNational Museum in Krakow (NMK)
Lenght of service at NMK
FOREIGN VISITORSIn recent years, the number of foreign touristsvisiting the city as well as the National Museum inKrakow ...
The need of using English at work (how often)
Knowledge of the English language
Basic computer skills (Word, Excel, Internet)
Ready to use a computer language course in English
Main ObstaclesLack of timeLack of money
Thank You!Marek MrózThe National Museum in Krakow
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Poland -by Mare Mroz (language skills, Museums). Study Visit 2013-189-ES (Barcelona)

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Poland: Presentation for the European Study Visit 2013-189-ES (Catalonia, Spain), "Language learning spaces: diversity and transversality". Author MareMroz. Visit the web: http://blocs.xtec.cat/cataloniastudyvisit2013languagelearning/report/

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Poland -by Mare Mroz (language skills, Museums). Study Visit 2013-189-ES (Barcelona)

  1. 1. MUSEUM VISITOR SERVICES TEAM OFTHE NATIONALMUSEUM IN KRAKOWPresentation by Marek MrózBarcelona, 22-26.04.2013
  2. 2. Employment in the National Museum in KrakowCurrent data on employment in the NationalMuseum in Krakow - on 31 December 2012total number of people employed - 620women employed - 385man employed - 235the average age of employees – 46 yearsthe average length of service in MNK – over 16 years
  3. 3. SurveyThe survey was conducted in December 2012.The survey intended to cover ca.200 people from theVisitor Services Team of MNK.108 people filled in the questionnaire.Women account for 80 people of the group whilemen 28.17 people (out of 76) of group are employees of theInternal Security Service (In the whole group, only two persons are employees of external servicerepresenting cash and bookstores - Szołayski Branch)
  4. 4. Education of Museum Visitor Services Team at NMK
  5. 5. Age of the Visitor Services Team employed at theNational Museum in Krakow (NMK)
  6. 6. Lenght of service at NMK
  7. 7. FOREIGN VISITORSIn recent years, the number of foreign touristsvisiting the city as well as the National Museum inKrakow has been on the rise.For example, The Gallery of 19thCentury Polish Art inSukiennice (The Cloth Hall) - Branch of the NationalMuseum in Krakow on the Main Market Square wasvisited by 234 718 visitors and 35 thousand of themwere foreign tourists.Visitors attendance in 2012 was 670 thousand and90 thousand of them were foreign tourists.
  8. 8. The need of using English at work (how often)
  9. 9. Knowledge of the English language
  10. 10. Basic computer skills (Word, Excel, Internet)
  11. 11. Ready to use a computer language course in English
  12. 12. Main ObstaclesLack of timeLack of money
  13. 13. Thank You!Marek MrózThe National Museum in Krakow

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