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Luxembourg Service Jam 2013 - Guide book


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Luxembourg Service Jam 2013 - Guide book

  1. 1. The 2013LuxembourgService jamevent guide book
  2. 2. The 2013 event guide bookWhat: is the event aboutWhen: Timing – Time frame – Time lineWhy: Have fun designing services across fields anddisciplines/Bring answer to local needsWho: Everybody wanting to have fun inventing andprototyping services(Students/ Nerds/ Geeks/ Artists/finance analyst/ Multiform engineer...)Where: Impactory coworking space LuxembourgHow to: register
  3. 3. What : What is the event aboutOn the first weekend of March 2013, people interested in service andcustomer experience will meet at locations all over the globe. They will bedesigners, students, academics, business people, customers, mums, kidsand grand-dads. Entrepreneurship Social inclusion Smart city & society within the proposed Cultural activitiestheme by the GSJ you Leisure & sport activitiescan pursue our own Sustainable citiesdesign issues and ethicalendeavours Design for all & by all
  4. 4. When: Timing – Time line – Time frame Teams are encouraged to stay/rotate and work on site all 6 p.m Global along the event Service Jam duration theme revealed Jam launched 6 p.m service in Luxembourg concept presentation 01 March 02 MarchFirst jammers to start on Friday 24 hrs01 March 6 p.m LocalHamilton, New Zealand site (05a.m in Luxembourg)
  5. 5. When: 2 days to invent new servicesParticipants are invited Sat 02/03/13to introduce themselveson the first phase of 10 a.mevent, to communicateon their interests andexpertises Prototyping & concept proofing Fri 01/03/13 5 p.m Welcome Consolidate concept pitch Exploration Presentation 1st concepts As you wish p.m/a.m 20:00 p.m
  6. 6. Friday 01/03/13 Event Time Line 5 p.m Welcome GSJ 2013 topic release Explorati Idea pitch on to Idea vote & team building ideate Draw, illustrate, design phase8 p.m Expose Break 1st concepts Illustrate service history DAY 1work as long as needed
  7. 7. Saturday 02/03/13 Event time line Sat 02/03/13 09a.m Illustrate story board Play customer service pathway Concept & Record service testing/ street interview prototyping 4 p.m Demonstrate concept proofing Break Build concept Consolidate service offer in a pitch pitch6 p.m End of design DAY Presentation 2 10:00 a.m
  8. 8. Why : Have fun designing servicesMeet a lot of cool people at all levels ofexperience Work through a whole designprocess in one weekend Experienced or completely new to the field, you will learn more about service design experience. Pick up a load of new ideas and work practicesDesign the best concept to win 3 monthsof membership at the Impactory to bringyour service to market
  9. 9. Who: Everybody, explorers who want to have fun inventingand prototyping Designer Practitioner Health EngineerStudent Developer Analyst Multidisciplinary Financial Co-innovation CounselEconomist Architect adventure Customer Planner web specialist
  10. 10. Where: Impactory co-working space 29, Bd Grande- Duchesse Charlotte L-1331 Luxembourg
  11. 11. How to: Register and join