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What stages do
Online Food Delivery Apps Follow?
The customer & the restaurant collaborate on some Steps inside
the food delivery app. These steps contribute to the work model
of the Food Delivery App.
THE CUSTOMER PLACES AN ORDER ON THE APP
THE RESTAURANT RECEIVES THE ORDER
The customer looks at the restaurants listed & places orders for the
food items he wants.
When the customer places an order for a food item, the order is
conveyed to the restaurant through the online mode.
The restaurant has the option of confirming the food order or
declining it depending on its food availability.
Some restaurants with their delivery system also assign the driver
for the assignment after accepting.
All the developments are updated in the app monitor on the customer
side. This creates a coordinated delivery system between the
customer & the restaurant.
He looks at the restaurants he wants to order from & orders the foods
he wants.
The order is displayed on the tablet in which the restaurant side of
the app is displayed.
THE DRIVER ACCEPTS & REACHES
STATUS CHANGES
The drivers nearby accept the request for delivery & reach the
restaurant to pick up the order.
The customer knows the timeframe for estimated delivery.
The order delivery happens, & the status changes to delivered.
A live tracking system tracks the driver's movement & updates the
status for customers.
They then leave for the destination of delivery.
The driver reaches the destination & delivers the order.
FEEDBACK SYSTEM
CUSTOMER SUPPORT
rlogicaltechsoftpvtltd
company/rlogical-techsoftpvt-ltd
rlogical Rlogical
+91-7490802036 www.rlogical.com contact@rlogical.com
Some food delivery apps have the feature to tip too.
Food delivery apps also have a customer support portal that
helps them with issues such as wrong item delivery, delayed
delivery etc.
The customer updates the ratings he wants to give the restaurant &
the driver.
Most food order delivery apps also feature a feedback system that
asks the customer about the food quality & delivery service quality.
This way, the feedback is relayed to the outlet, the delivery boy, or
the driver.

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What stages do online food delivery apps follow?

  • 1. What stages do Online Food Delivery Apps Follow? The customer & the restaurant collaborate on some Steps inside the food delivery app. These steps contribute to the work model of the Food Delivery App.
  • 2. THE CUSTOMER PLACES AN ORDER ON THE APP THE RESTAURANT RECEIVES THE ORDER The customer looks at the restaurants listed & places orders for the food items he wants. When the customer places an order for a food item, the order is conveyed to the restaurant through the online mode. The restaurant has the option of confirming the food order or declining it depending on its food availability. Some restaurants with their delivery system also assign the driver for the assignment after accepting. All the developments are updated in the app monitor on the customer side. This creates a coordinated delivery system between the customer & the restaurant. He looks at the restaurants he wants to order from & orders the foods he wants. The order is displayed on the tablet in which the restaurant side of the app is displayed.
  • 3. THE DRIVER ACCEPTS & REACHES STATUS CHANGES The drivers nearby accept the request for delivery & reach the restaurant to pick up the order. The customer knows the timeframe for estimated delivery. The order delivery happens, & the status changes to delivered. A live tracking system tracks the driver's movement & updates the status for customers. They then leave for the destination of delivery. The driver reaches the destination & delivers the order.
  • 4. FEEDBACK SYSTEM CUSTOMER SUPPORT rlogicaltechsoftpvtltd company/rlogical-techsoftpvt-ltd rlogical Rlogical +91-7490802036 www.rlogical.com contact@rlogical.com Some food delivery apps have the feature to tip too. Food delivery apps also have a customer support portal that helps them with issues such as wrong item delivery, delayed delivery etc. The customer updates the ratings he wants to give the restaurant & the driver. Most food order delivery apps also feature a feedback system that asks the customer about the food quality & delivery service quality. This way, the feedback is relayed to the outlet, the delivery boy, or the driver.