SlideShare a Scribd company logo
Open Data @
Yorkshire
Water
Kavita
Raghavendhran
& Matt Hill
Executive Summary
• Yorkshire Water’s company vision
• Water Challenge Data Dive
Yorkshire Water’s Operational Area
Sheffield
Harrogate
York
Malton
Scarborough
Ripon
Richmond
Hull
Beverley
Skipton
Leeds
Wakefield
Doncaster
Barnsley
Rotherham
Bradford
Huddersfield
Strategic Business Objectives
“Taking responsibility for the water environment for good”
Our performance commitments to you – the next 5 years
We provide you
with water that is
clean and safe to
drink
Drinking water quality
compliance*
Corrective actions
Drinking water quality
contacts*
Stability and reliability
factor – water quality
We make sure
that you always
have enough
water
Leakage
Water use
Water supply
interruptions*
Stability and reliability
factor – water
networks*
We take care of
your waste water
and protect you
and the
environment
from sewer
flooding
Internal flooding
External flooding
Pollution incidents*^
Stability and reliability
factor – waste water
networks
We protect and
improve the
water
environment
Length of river
improved
Visitor satisfaction
Working with others
Bathing water quality
Land conserved and
enhanced
Stability and reliability
factor – waste water
quality*
We understand
our impact on the
wider
environment and
act responsibly
Energy generation
Waste diverted from
landfill
We provide the
level of customer
service you
expect and value
Quality of customer
service (SIM)
Service commitment
failures
Overall customer
satisfaction
We keep your
bills as low as
possible
Number of people
who we help to pay
their bill
Value for money
Bad debt*
Commitment to improve performance from 14/15
Financial incentive
297.1297.1 297.1 292.1 287.1
Ml/d
141.5142.6 140.4 139.3 138.3
l/h/d
99.9699.96 100 100 100
%
66 6 6 6
No.
812010131 6108 6108 6108
No.
-- - - STABLE -- - - STABLE-- - - STABLE
12.8113.63 12.00 12.00 12.00
Mins/prop
6
224
8
237
4
211
2
211
0
211
No.
1036310125 10487 10487 10487
Incidents
18981877 1919 1919 1919
Incidents
1212 12 12 12
%
9494 95 95 95
%
-- - - 440
km
QualQual Qual Qual Qual
Survey
33 3 3 4
No.
1515 15 15 15
No.
-- - - 11,736
Ha
-- - - STABLE
   
From 14/15
-- - - 
From AMP5
-- - - 
From AMP5
-- - - 
From AMP5
3.163.16 3.16 3.16 3.16
%
-- - - -
Publish
Updated: 18 December 14
Open Data @ Yorkshire Water
Objective & Deliverables
Yorkshire Water
Open Data
Policy
Data Dive event
Water Use
Open Data awareness
sessions
Objective – Introduce the concept of Open Data to Yorkshire
Water, its benefits, potential and opportunity
Open Data @ Yorkshire Water Challenges
• Centre for Protection of National Infrastructure (CPNI)
guidelines
• Data Protection Act
• Brand reputation
• Challenge from action groups
Outcomes, measures, commitments and incentives
– the next 5 years
We provide you
with water that is
clean and safe to
drink
Drinking water quality
compliance*
Corrective actions
Drinking water quality
contacts*
Stability and reliability
factor – water quality
We make sure
that you always
have enough
water
Leakage
Water use
Water supply
interruptions*
Stability and reliability
factor – water
networks*
We take care of
your waste water
and protect you
and the
environment
from sewer
flooding
Internal flooding
External flooding
Pollution incidents*^
Stability and reliability
factor – waste water
networks
We protect and
improve the
water
environment
Length of river
improved
Visitor satisfaction
Working with others
Bathing water quality
Land conserved and
enhanced
Stability and reliability
factor – waste water
quality*
We understand
our impact on the
wider
environment and
act responsibly
Energy generation
Waste diverted from
landfill
We provide the
level of customer
service you
expect and value
Quality of customer
service (SIM)
Service commitment
failures
Overall customer
satisfaction
We keep your
bills as low as
possible
Number of people
who we help to pay
their bill
Value for money
Bad debt*
Commitment to improve performance from 14/15
Financial incentive
297.1297.1 297.1 292.1 287.1
Ml/d
141.5142.6 140.4 139.3 138.3
l/h/d
99.9699.96 100 100 100
%
66 6 6 6
No.
812010131 6108 6108 6108
No.
-- - - STABLE -- - - STABLE-- - - STABLE
12.8113.63 12.00 12.00 12.00
Mins/prop
6
224
8
237
4
211
2
211
0
211
No.
1036310125 10487 10487 10487
Incidents
18981877 1919 1919 1919
Incidents
1212 12 12 12
%
9494 95 95 95
%
-- - - 440
km
QualQual Qual Qual Qual
Survey
33 3 3 4
No.
1515 15 15 15
No.
-- - - 11,736
Ha
-- - - STABLE
   
From 14/15
-- - - 
From AMP5
-- - - 
From AMP5
-- - - 
From AMP5
3.163.16 3.16 3.16 3.16
%
-- - - -
Publish
Updated: 18 December 14
* changed at FD
^ financial incentive is for cat 3s (lower number)
Water Saving Packs – part of current strategy
 Free Water Saving Packs
– Flushsaver - Saves 1.2 litres everytime you flush,
that's around 5,000 litres a year.
– Showersave - Regulate your shower to just 8 litres of
hot water a minute.
– Tap Inserts - Reduce the flow of water from your taps
by up to 70%.
– Shower Timer - Spend 1 minute less in the shower
and save up to £100 a year.
 https://www.yorkshirewater.com/about-us
Datasets for the Water Challenge Data Dive
• Customer meter data
• Daily meter read data for a small area
• Domestic consumption monitor (non metered customers)
Additional Open Data Sets
• ODI Leeds has compiled a stream of open data sources
to compliment those provided by Yorkshire Water
• Accessible via our public DropBox folder
• Themes revolve around water e.g. Drinking Water
Inspectorates and data relating to weather
• Sources:
– DEFRA
– Met Office
– GOV.UK
– Centre for Ecology and Hydrology
Thank you for listening
opendata@yorkshirewater.co.uk
Any questions?
#Waterdata15

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#Waterdata15

  • 2. Executive Summary • Yorkshire Water’s company vision • Water Challenge Data Dive
  • 3. Yorkshire Water’s Operational Area Sheffield Harrogate York Malton Scarborough Ripon Richmond Hull Beverley Skipton Leeds Wakefield Doncaster Barnsley Rotherham Bradford Huddersfield
  • 4. Strategic Business Objectives “Taking responsibility for the water environment for good”
  • 5. Our performance commitments to you – the next 5 years We provide you with water that is clean and safe to drink Drinking water quality compliance* Corrective actions Drinking water quality contacts* Stability and reliability factor – water quality We make sure that you always have enough water Leakage Water use Water supply interruptions* Stability and reliability factor – water networks* We take care of your waste water and protect you and the environment from sewer flooding Internal flooding External flooding Pollution incidents*^ Stability and reliability factor – waste water networks We protect and improve the water environment Length of river improved Visitor satisfaction Working with others Bathing water quality Land conserved and enhanced Stability and reliability factor – waste water quality* We understand our impact on the wider environment and act responsibly Energy generation Waste diverted from landfill We provide the level of customer service you expect and value Quality of customer service (SIM) Service commitment failures Overall customer satisfaction We keep your bills as low as possible Number of people who we help to pay their bill Value for money Bad debt* Commitment to improve performance from 14/15 Financial incentive 297.1297.1 297.1 292.1 287.1 Ml/d 141.5142.6 140.4 139.3 138.3 l/h/d 99.9699.96 100 100 100 % 66 6 6 6 No. 812010131 6108 6108 6108 No. -- - - STABLE -- - - STABLE-- - - STABLE 12.8113.63 12.00 12.00 12.00 Mins/prop 6 224 8 237 4 211 2 211 0 211 No. 1036310125 10487 10487 10487 Incidents 18981877 1919 1919 1919 Incidents 1212 12 12 12 % 9494 95 95 95 % -- - - 440 km QualQual Qual Qual Qual Survey 33 3 3 4 No. 1515 15 15 15 No. -- - - 11,736 Ha -- - - STABLE     From 14/15 -- - -  From AMP5 -- - -  From AMP5 -- - -  From AMP5 3.163.16 3.16 3.16 3.16 % -- - - - Publish Updated: 18 December 14
  • 6. Open Data @ Yorkshire Water Objective & Deliverables Yorkshire Water Open Data Policy Data Dive event Water Use Open Data awareness sessions Objective – Introduce the concept of Open Data to Yorkshire Water, its benefits, potential and opportunity
  • 7. Open Data @ Yorkshire Water Challenges • Centre for Protection of National Infrastructure (CPNI) guidelines • Data Protection Act • Brand reputation • Challenge from action groups
  • 8. Outcomes, measures, commitments and incentives – the next 5 years We provide you with water that is clean and safe to drink Drinking water quality compliance* Corrective actions Drinking water quality contacts* Stability and reliability factor – water quality We make sure that you always have enough water Leakage Water use Water supply interruptions* Stability and reliability factor – water networks* We take care of your waste water and protect you and the environment from sewer flooding Internal flooding External flooding Pollution incidents*^ Stability and reliability factor – waste water networks We protect and improve the water environment Length of river improved Visitor satisfaction Working with others Bathing water quality Land conserved and enhanced Stability and reliability factor – waste water quality* We understand our impact on the wider environment and act responsibly Energy generation Waste diverted from landfill We provide the level of customer service you expect and value Quality of customer service (SIM) Service commitment failures Overall customer satisfaction We keep your bills as low as possible Number of people who we help to pay their bill Value for money Bad debt* Commitment to improve performance from 14/15 Financial incentive 297.1297.1 297.1 292.1 287.1 Ml/d 141.5142.6 140.4 139.3 138.3 l/h/d 99.9699.96 100 100 100 % 66 6 6 6 No. 812010131 6108 6108 6108 No. -- - - STABLE -- - - STABLE-- - - STABLE 12.8113.63 12.00 12.00 12.00 Mins/prop 6 224 8 237 4 211 2 211 0 211 No. 1036310125 10487 10487 10487 Incidents 18981877 1919 1919 1919 Incidents 1212 12 12 12 % 9494 95 95 95 % -- - - 440 km QualQual Qual Qual Qual Survey 33 3 3 4 No. 1515 15 15 15 No. -- - - 11,736 Ha -- - - STABLE     From 14/15 -- - -  From AMP5 -- - -  From AMP5 -- - -  From AMP5 3.163.16 3.16 3.16 3.16 % -- - - - Publish Updated: 18 December 14 * changed at FD ^ financial incentive is for cat 3s (lower number)
  • 9. Water Saving Packs – part of current strategy  Free Water Saving Packs – Flushsaver - Saves 1.2 litres everytime you flush, that's around 5,000 litres a year. – Showersave - Regulate your shower to just 8 litres of hot water a minute. – Tap Inserts - Reduce the flow of water from your taps by up to 70%. – Shower Timer - Spend 1 minute less in the shower and save up to £100 a year.  https://www.yorkshirewater.com/about-us
  • 10. Datasets for the Water Challenge Data Dive • Customer meter data • Daily meter read data for a small area • Domestic consumption monitor (non metered customers)
  • 11. Additional Open Data Sets • ODI Leeds has compiled a stream of open data sources to compliment those provided by Yorkshire Water • Accessible via our public DropBox folder • Themes revolve around water e.g. Drinking Water Inspectorates and data relating to weather • Sources: – DEFRA – Met Office – GOV.UK – Centre for Ecology and Hydrology
  • 12. Thank you for listening opendata@yorkshirewater.co.uk Any questions?