CDC NPIN's online social media training for public health professionals: Using What You Know about Social Media - How to Create and Measure a Facebook Page for Your Organization!
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Using What You Know about Social Media: How to Create and Measure a Facebook Page for Your Organization
1. How to Create and Measure
a Facebook Page for Your
Organization
Tyra McKinney, Health Communications Specialist for
CDC NPIN
Monday, February 10, 2014
2. Objectives
•
Ensure that Facebook is the right fit for your
organization
•
Learn how to create an attractive and engaging
Facebook Page
•
Tips to promote your Facebook Page
•
Best way to monitor and evaluate your Facebook
Page
10. Facebook Strategy
Should your organization integrate Facebook
into its brand?
• Identify the demographics of your
target audience
• Assess how your audience prefers to
receive information
• Make sure that Facebook can help
reach your goals
11. Facebook Goals
What are your organizations goals?
• Show expertise
• Increase reach
• Drive traffic to website
• Build new partnerships
12. Facebook Plan
How are you going to reach your
goals?
• Create an online
community
• Create awareness
• Promote business-related
content
13. Facebook Photos
Photos are a great way to get your
audience’s attention.
•
People respond more to
visuals.
•
Infographics and video posts
increase traffic.
•
Visuals drive engagement.
14. Facebook Posts
• Fill-in-the-blank posts allows fans
to interact.
• Questions help to get fans to
comment and share their thoughts.
• Quick facts and tips can promote
your messaging.
15. Facebook Hashtags
Strategic hashtags on Facebook posts can
drive traffic to other sites:
•
Drive traffic to other sites.
•
Promote messaging and events.
•
Trend topics related to your
industry.
•
Capture new fans and potential
leads
16. Publish Schedule
• Spread out updates/posts to create a
constant dialog with audience.
• Calendar can help to schedule
moderation periods for comments.
• It can help to see the Total Interactions
around different content types.
17. Facebook Engagement
• Posting on Facebook between 8 a.m.
to 7 p.m. gets more fans.
• Wednesdays and Sundays are the
best days to post.
• Posting to your Facebook Page often
gets more likes and comments.
18. Promote Facebook Page
• Cross-promote Facebook Page on other social
media sites
• Start promotion in advance, to field questions
from followers
• Place the Facebook button on your website
• Put Facebook badge on email signatures,
flyers, brochures, business cards, products,
etc.
19. Facebook Monitoring
• Monitor Facebook Page on
a regular basis
• Respond quickly to
comments or questions
• Use Facebook’s Page
Insights to keep track of
growth and change
20. Best Practices
•
Keep Facebook at the forefront. Always
think about messaging, links and media that
can be put on the Page.
•
Plan, plan, and plan some more. Prior to
setting up a Page, create a plan and have a
strategy on how to monitor and maintain it.
•
Track your posts. Use Page Insights to
track measurements about your Page’s
performance.
21. Reminders
If you have your CPH or CHES credentials you can apply for a
credit from today’s tutorial at uwyk@cdcnpin.org.
Please remember you will be required to complete a short
evaluation which will be sent to you on requesting continuing
education credit.
If you do not require continuing education credit but would like
to provide feedback, please contact uwyk@cdcnpin.org
Thank You!