Usability testing involves observing customers perform tasks on a product and noting any problems or difficulties they encounter. The process includes planning tests, conducting tests with users, analyzing findings, presenting results, and modifying designs based on feedback. Key steps are deciding what to test based on user and business goals, writing tasks to meet objectives, testing early and frequently, and iterating the process to improve the product.

1. Usability Testing
Presented By:
Akash Banginwar

2. Agenda
• What is usability testing?
• Steps For User Testing
• Test Plan
• Testing Format
• When to test
• Planning Your Test
• Deciding what to test

3. What is Usability Testing?
You Watch Customers
They Perform Tasks
You Note Their Problems
Making Recommendations
Rinse and repeat (i.e. iterate)

4. Steps For User Testing
Plan user tests
Conduct user tests
Analyze findings
Present findings
 Modify and re-test designs

5. Test Plan
• Purpose
• Problem statement/test objectives
• User profile
• Method (test design)
• Task list
• Test environment/equipment
• Test monitor role
• Evaluation measures (data to be collected)
• Report contents and presentation

6. Testing Format
Paper prototype
 HTML prototype
 Live site or application
 Competitor’s site or application
 Brand new site or application

7. Paper Prototype Example

8. When to test
 test early and test frequently
 identify problems before they get
coded.

9. Informal Usability Testing

10. Planning Your Test
• Decide what to test
• What are your objectives
• Recruit users
• Who is your target audience?
(eg. Male/Female)
• Write tasks that meet your objectives

11. Deciding what to test
• Understand requirements
• What do users want to accomplish?
• What does the company want to accomplish?
• Determine the goals
• What tasks does the web site or application
support?
• Decide on the area of focus
• Tasks that have the most impact on your site
• Typical tasks
• Most critical tasks

12. Usability Testing Video
• https://www.youtube.com/watch?v=BrV
nBdW6_rE

13. Thank You……