SlideShare a Scribd company logo
Understanding
Outbound Calls
What is Their
Purpose?
Ever wondered about outbound
calls and whether your business
should be making them? You’ve
come to the right place. Like
inbound calls, companies make
outbound calls for multiple reasons.
What is an Outbound
Call?
Simply put, an outbound call is one that’s
initiated by an agent or representative of
the company. In other words, outbound
calls originate within the company and go
out, whether to a customer, a supplier, or
some other entity.
Inbound calls originate from
outside the business and
can be from a customer,
partner, or even a
government entity.
Our Services
What are Outbound Calls
Used for?
The general purpose of an
outbound call is to get
some information from the
person, make a sale, or
generate brand awareness
for the business.
Meet Our Team
A political organization may use outbound calls to conduct
polls. A charitable trust may solicit donations or organize a
fundraiser through outbound calls.
A POLITICAL ORGANIZATION MAY
USE OUTBOUND CALLS TO
CONDUCT POLLS. A CHARITABLE
TRUST MAY SOLICIT DONATIONS
OR ORGANIZE A FUNDRAISER
THROUGH OUTBOUND CALLS.
3
Companies make outbound
calls to generate leads,
close sales, conduct market
research, and accomplish
many more tasks.
Companies make outbound
calls to generate leads, close
sales, conduct market
research, and accomplish
many more tasks.
The Best
Service for
Outbound Calls
Outbound calls require a lot of cold calling.
Landline bills would rack up very quick, so the best
option would be a VoIP connection. AXvoice is the
cheapest option around!
AXvoice plans are the cheapest
available, and their business
plans offer the functionality
companies need.
Why is Outbound
Calling Important?
Outbound calls can be crucial
for your business, depending on
the purpose. For a small or local
business, telemarketing and
lead generation can be the key
to generating sales in the area.
Outbound calls would be a more efficient
use of your sales team than sending them
out to knock on customers’ doors.
Not every business has the
resources to build and
manage an online storefront.
Some products and services
need a physical presence
where the customer goes to
get those services, such as a
salon.

More Related Content

Similar to Understanding Outbound Calls.pdf

Employ in Telemarketing Services to Generate Business
Employ in Telemarketing Services to Generate BusinessEmploy in Telemarketing Services to Generate Business
Employ in Telemarketing Services to Generate Business
Go4customer
 
Callcenter intro
Callcenter introCallcenter intro
Callcenter intro
Joy Celestial
 
Get inside your Buyers Head - Improve Funnel Conversion Rates
Get inside your Buyers Head - Improve Funnel Conversion RatesGet inside your Buyers Head - Improve Funnel Conversion Rates
Get inside your Buyers Head - Improve Funnel Conversion Rates
David Skok
 
Stop Ignoring Your Best Leads: Why The Phone Matters To Marketers
Stop Ignoring Your Best Leads: Why The Phone Matters To MarketersStop Ignoring Your Best Leads: Why The Phone Matters To Marketers
Stop Ignoring Your Best Leads: Why The Phone Matters To Marketers
Invoca
 
Synergyze whitepaper
Synergyze whitepaperSynergyze whitepaper
Synergyze whitepaper
Michelle Findlay
 
VMI Marketing Oakbrook
VMI Marketing OakbrookVMI Marketing Oakbrook
VMI Marketing Oakbrook
VMI Marketing Oakbrook
 
Using Telemarketing to Create Exceptional Growth for Your Business
Using Telemarketing to Create Exceptional Growth for Your BusinessUsing Telemarketing to Create Exceptional Growth for Your Business
Using Telemarketing to Create Exceptional Growth for Your Business
InsideUp
 
Coupons4Causes Local Business CoOp Guide
Coupons4Causes Local Business CoOp GuideCoupons4Causes Local Business CoOp Guide
Coupons4Causes Local Business CoOp Guide
Derrick Ali
 
Best Growing BPO Company
Best Growing BPO CompanyBest Growing BPO Company
Best Growing BPO Company
visionaryoutsourcing
 
How To Automate B2B Lead Generation | Motarme
How To Automate B2B Lead Generation | MotarmeHow To Automate B2B Lead Generation | Motarme
How To Automate B2B Lead Generation | Motarme
Motarme Marketing Technology
 
Dialogtech
DialogtechDialogtech
Dialogtech
Hanapin Marketing
 
Inbound Call Center Services & Outbound Call Center Services
Inbound Call Center Services & Outbound Call Center ServicesInbound Call Center Services & Outbound Call Center Services
Inbound Call Center Services & Outbound Call Center Services
Max BPO
 
How-To: Dialing Up Results
How-To: Dialing Up Results How-To: Dialing Up Results
How-To: Dialing Up Results
Sudden Impact Marketing
 
Tim holody NCOF 2011 Presentation
Tim holody NCOF 2011 PresentationTim holody NCOF 2011 Presentation
Tim holody NCOF 2011 Presentation
Michael McMillan
 
TELEMARKETING PPT.pptx
TELEMARKETING PPT.pptxTELEMARKETING PPT.pptx
TELEMARKETING PPT.pptx
thammireddygarinihar1
 
C1f Marketing
C1f MarketingC1f Marketing
C1f Marketing
guest95a7b4a7
 
C1 F Ultimate Lead Generator
C1 F Ultimate Lead GeneratorC1 F Ultimate Lead Generator
C1 F Ultimate Lead Generator
Shoard
 
Marketing for a Brave New World
Marketing for a Brave New WorldMarketing for a Brave New World
Marketing for a Brave New World
Marketing Automation University
 
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
Lincoln Murphy
 
Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...
Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...
Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...
Zoom Industries
 

Similar to Understanding Outbound Calls.pdf (20)

Employ in Telemarketing Services to Generate Business
Employ in Telemarketing Services to Generate BusinessEmploy in Telemarketing Services to Generate Business
Employ in Telemarketing Services to Generate Business
 
Callcenter intro
Callcenter introCallcenter intro
Callcenter intro
 
Get inside your Buyers Head - Improve Funnel Conversion Rates
Get inside your Buyers Head - Improve Funnel Conversion RatesGet inside your Buyers Head - Improve Funnel Conversion Rates
Get inside your Buyers Head - Improve Funnel Conversion Rates
 
Stop Ignoring Your Best Leads: Why The Phone Matters To Marketers
Stop Ignoring Your Best Leads: Why The Phone Matters To MarketersStop Ignoring Your Best Leads: Why The Phone Matters To Marketers
Stop Ignoring Your Best Leads: Why The Phone Matters To Marketers
 
Synergyze whitepaper
Synergyze whitepaperSynergyze whitepaper
Synergyze whitepaper
 
VMI Marketing Oakbrook
VMI Marketing OakbrookVMI Marketing Oakbrook
VMI Marketing Oakbrook
 
Using Telemarketing to Create Exceptional Growth for Your Business
Using Telemarketing to Create Exceptional Growth for Your BusinessUsing Telemarketing to Create Exceptional Growth for Your Business
Using Telemarketing to Create Exceptional Growth for Your Business
 
Coupons4Causes Local Business CoOp Guide
Coupons4Causes Local Business CoOp GuideCoupons4Causes Local Business CoOp Guide
Coupons4Causes Local Business CoOp Guide
 
Best Growing BPO Company
Best Growing BPO CompanyBest Growing BPO Company
Best Growing BPO Company
 
How To Automate B2B Lead Generation | Motarme
How To Automate B2B Lead Generation | MotarmeHow To Automate B2B Lead Generation | Motarme
How To Automate B2B Lead Generation | Motarme
 
Dialogtech
DialogtechDialogtech
Dialogtech
 
Inbound Call Center Services & Outbound Call Center Services
Inbound Call Center Services & Outbound Call Center ServicesInbound Call Center Services & Outbound Call Center Services
Inbound Call Center Services & Outbound Call Center Services
 
How-To: Dialing Up Results
How-To: Dialing Up Results How-To: Dialing Up Results
How-To: Dialing Up Results
 
Tim holody NCOF 2011 Presentation
Tim holody NCOF 2011 PresentationTim holody NCOF 2011 Presentation
Tim holody NCOF 2011 Presentation
 
TELEMARKETING PPT.pptx
TELEMARKETING PPT.pptxTELEMARKETING PPT.pptx
TELEMARKETING PPT.pptx
 
C1f Marketing
C1f MarketingC1f Marketing
C1f Marketing
 
C1 F Ultimate Lead Generator
C1 F Ultimate Lead GeneratorC1 F Ultimate Lead Generator
C1 F Ultimate Lead Generator
 
Marketing for a Brave New World
Marketing for a Brave New WorldMarketing for a Brave New World
Marketing for a Brave New World
 
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
SalesConf - Uncovering a Treasure Trove of Sales Opportunities using Customer...
 
Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...
Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...
Presentation To San Francisco Executives Association 4 8 2011 Double Your Sal...
 

Recently uploaded

一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理
一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理
一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理
keoku
 
制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理
制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理
制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理
cuobya
 
重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理
重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理
重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理
vmemo1
 
7 Best Cloud Hosting Services to Try Out in 2024
7 Best Cloud Hosting Services to Try Out in 20247 Best Cloud Hosting Services to Try Out in 2024
7 Best Cloud Hosting Services to Try Out in 2024
Danica Gill
 
假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理
假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理
假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理
cuobya
 
1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样
1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样
1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样
3ipehhoa
 
成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理
成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理
成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理
ysasp1
 
可查真实(Monash毕业证)西澳大学毕业证成绩单退学买
可查真实(Monash毕业证)西澳大学毕业证成绩单退学买可查真实(Monash毕业证)西澳大学毕业证成绩单退学买
可查真实(Monash毕业证)西澳大学毕业证成绩单退学买
cuobya
 
一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理
一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理
一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理
eutxy
 
Bài tập unit 1 English in the world.docx
Bài tập unit 1 English in the world.docxBài tập unit 1 English in the world.docx
Bài tập unit 1 English in the world.docx
nhiyenphan2005
 
学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作
学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作
学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作
zyfovom
 
manuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaal
manuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaalmanuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaal
manuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaal
wolfsoftcompanyco
 
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdf
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdfMeet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdf
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdf
Florence Consulting
 
原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样
原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样
原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样
3ipehhoa
 
[HUN][hackersuli] Red Teaming alapok 2024
[HUN][hackersuli] Red Teaming alapok 2024[HUN][hackersuli] Red Teaming alapok 2024
[HUN][hackersuli] Red Teaming alapok 2024
hackersuli
 
Understanding User Behavior with Google Analytics.pdf
Understanding User Behavior with Google Analytics.pdfUnderstanding User Behavior with Google Analytics.pdf
Understanding User Behavior with Google Analytics.pdf
SEO Article Boost
 
一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理
一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理
一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理
ufdana
 
Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...
Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...
Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...
CIOWomenMagazine
 
存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理
存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理
存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理
fovkoyb
 
Search Result Showing My Post is Now Buried
Search Result Showing My Post is Now BuriedSearch Result Showing My Post is Now Buried
Search Result Showing My Post is Now Buried
Trish Parr
 

Recently uploaded (20)

一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理
一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理
一比一原版(SLU毕业证)圣路易斯大学毕业证成绩单专业办理
 
制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理
制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理
制作毕业证书(ANU毕业证)莫纳什大学毕业证成绩单官方原版办理
 
重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理
重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理
重新申请毕业证书(RMIT毕业证)皇家墨尔本理工大学毕业证成绩单精仿办理
 
7 Best Cloud Hosting Services to Try Out in 2024
7 Best Cloud Hosting Services to Try Out in 20247 Best Cloud Hosting Services to Try Out in 2024
7 Best Cloud Hosting Services to Try Out in 2024
 
假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理
假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理
假文凭国外(Adelaide毕业证)澳大利亚国立大学毕业证成绩单办理
 
1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样
1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样
1比1复刻(bath毕业证书)英国巴斯大学毕业证学位证原版一模一样
 
成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理
成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理
成绩单ps(UST毕业证)圣托马斯大学毕业证成绩单快速办理
 
可查真实(Monash毕业证)西澳大学毕业证成绩单退学买
可查真实(Monash毕业证)西澳大学毕业证成绩单退学买可查真实(Monash毕业证)西澳大学毕业证成绩单退学买
可查真实(Monash毕业证)西澳大学毕业证成绩单退学买
 
一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理
一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理
一比一原版(LBS毕业证)伦敦商学院毕业证成绩单专业办理
 
Bài tập unit 1 English in the world.docx
Bài tập unit 1 English in the world.docxBài tập unit 1 English in the world.docx
Bài tập unit 1 English in the world.docx
 
学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作
学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作
学位认证网(DU毕业证)迪肯大学毕业证成绩单一比一原版制作
 
manuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaal
manuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaalmanuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaal
manuaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaal
 
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdf
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdfMeet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdf
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdf
 
原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样
原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样
原版仿制(uob毕业证书)英国伯明翰大学毕业证本科学历证书原版一模一样
 
[HUN][hackersuli] Red Teaming alapok 2024
[HUN][hackersuli] Red Teaming alapok 2024[HUN][hackersuli] Red Teaming alapok 2024
[HUN][hackersuli] Red Teaming alapok 2024
 
Understanding User Behavior with Google Analytics.pdf
Understanding User Behavior with Google Analytics.pdfUnderstanding User Behavior with Google Analytics.pdf
Understanding User Behavior with Google Analytics.pdf
 
一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理
一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理
一比一原版(CSU毕业证)加利福尼亚州立大学毕业证成绩单专业办理
 
Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...
Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...
Internet of Things in Manufacturing: Revolutionizing Efficiency & Quality | C...
 
存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理
存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理
存档可查的(USC毕业证)南加利福尼亚大学毕业证成绩单制做办理
 
Search Result Showing My Post is Now Buried
Search Result Showing My Post is Now BuriedSearch Result Showing My Post is Now Buried
Search Result Showing My Post is Now Buried
 

Understanding Outbound Calls.pdf

  • 2. Ever wondered about outbound calls and whether your business should be making them? You’ve come to the right place. Like inbound calls, companies make outbound calls for multiple reasons.
  • 3. What is an Outbound Call? Simply put, an outbound call is one that’s initiated by an agent or representative of the company. In other words, outbound calls originate within the company and go out, whether to a customer, a supplier, or some other entity.
  • 4. Inbound calls originate from outside the business and can be from a customer, partner, or even a government entity. Our Services
  • 5. What are Outbound Calls Used for? The general purpose of an outbound call is to get some information from the person, make a sale, or generate brand awareness for the business.
  • 6. Meet Our Team A political organization may use outbound calls to conduct polls. A charitable trust may solicit donations or organize a fundraiser through outbound calls.
  • 7. A POLITICAL ORGANIZATION MAY USE OUTBOUND CALLS TO CONDUCT POLLS. A CHARITABLE TRUST MAY SOLICIT DONATIONS OR ORGANIZE A FUNDRAISER THROUGH OUTBOUND CALLS. 3
  • 8. Companies make outbound calls to generate leads, close sales, conduct market research, and accomplish many more tasks.
  • 9. Companies make outbound calls to generate leads, close sales, conduct market research, and accomplish many more tasks.
  • 10. The Best Service for Outbound Calls Outbound calls require a lot of cold calling. Landline bills would rack up very quick, so the best option would be a VoIP connection. AXvoice is the cheapest option around!
  • 11. AXvoice plans are the cheapest available, and their business plans offer the functionality companies need.
  • 12. Why is Outbound Calling Important? Outbound calls can be crucial for your business, depending on the purpose. For a small or local business, telemarketing and lead generation can be the key to generating sales in the area.
  • 13. Outbound calls would be a more efficient use of your sales team than sending them out to knock on customers’ doors.
  • 14. Not every business has the resources to build and manage an online storefront. Some products and services need a physical presence where the customer goes to get those services, such as a salon.