Understandin
g E-commerce
Benefits, and Challenges in the
Digital World
E-commerce
E-commerce or electronic
commerce is the process
by which businesses and
consumers buy and sell
goods and services
through an electronic
medium.
Examples of
Ecommerce
Online Shopping
Electronic Payments
Online Auctions
Online Ticketing
Internet Banking
Advantages
of E-
commerce
Faster buying/selling procedure.
It is easy to find products.
Buying/selling 24/7.
More reach to customers, there are no
theoretical geographic limitations.
Low operational costs and better quality of
services.
No need for physical company set-ups.
Easy to start and manage a business.
Disadvantage
s of
Ecommerce
Anyone, good or bad, can easily start a
business. And there are many bad sites which
eat up customers’ money.
There is no guarantee of product quality.
Mechanical failures can cause unpredictable
effects on the total processes.
As there is minimum chance of directing
customer to company interactions, customer
loyalty is always on a check.
There are many hackers who look for
opportunities, and thus an ecommerce site,
service, payment gateways, all are always prone
to attack.

Understanding E-commerce: Online Shopping, Benefits, and Challenges in the Digital World

  • 1.
    Understandin g E-commerce Benefits, andChallenges in the Digital World
  • 2.
    E-commerce E-commerce or electronic commerceis the process by which businesses and consumers buy and sell goods and services through an electronic medium.
  • 3.
    Examples of Ecommerce Online Shopping ElectronicPayments Online Auctions Online Ticketing Internet Banking
  • 4.
    Advantages of E- commerce Faster buying/sellingprocedure. It is easy to find products. Buying/selling 24/7. More reach to customers, there are no theoretical geographic limitations. Low operational costs and better quality of services. No need for physical company set-ups. Easy to start and manage a business.
  • 5.
    Disadvantage s of Ecommerce Anyone, goodor bad, can easily start a business. And there are many bad sites which eat up customers’ money. There is no guarantee of product quality. Mechanical failures can cause unpredictable effects on the total processes. As there is minimum chance of directing customer to company interactions, customer loyalty is always on a check. There are many hackers who look for opportunities, and thus an ecommerce site, service, payment gateways, all are always prone to attack.