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Types of
Communication
Performed By:-
Manali Patidar
B. Tech(Hons.) CSE AI & ML
To:-
Divyamani Sharma
What is communication ?
 The word communication has originated from a
Latin word “Communes” which means something
common.
➣Communication is a process of exchanging
information, ideas, thoughts, feeling and emotions
through speech signals, writing or behavior. In
communication process, a sender encodes a
message and then using a medium and send it to
appropriate feedback using a medium.
3
 Express thoughts, ideas and feelings
 Creating awareness
 To fulfil a goal
 Avoid isolated
 Highlight issues
 Progress, development
 Educating the masses etc.
1
IMPORTANCE OF COMMUNICATION
4
TEXT
Means of communication
5
Verbal Communication
Non-verbal communication
Nonverbal communication (NVC) is the transmission of messages or signals
through a nonverbal platform such as eye contact, facial
expressions, gestures, posture, and the distance between two individuals. It
includes the use of visual cues such as body language (kinesics), distance
(proxemics) and physical environments/appearance, of voice (paralanguage) and
of touch (haptics).[1] It can also include the use of time (chronemics) and eye
contact and the actions of looking while talking and listening, frequency of
glances, patterns of fixation, pupil dilation, and blink rate.
Types of Non-verbal
communication
 KINESICS (BODY LANGUAGE)
 HAPTICS (TOUCH LANGUAGE)
 PROXEMICS ,(SPACE LANGUAGE)
 ARTIFACTS ENVIRONMENTAL
 CHRONEMICS (TIME LANGUAGE)
 SILENCE
 SIGN
 PARALANGUAGEVOCALIC
8
FACIAL EXPRESSIONS
A facial expression is one or more motions or positions of the
muscles beneath the skin of the face. According to one set of
controversial theories, these movements convey the emotional state of
an individual to observers. Facial expressions are a form of nonverbal
communication.
HEAD
If someone move hisher head up & down
it means heshe is agree with you or
saying yes and it also means
understanding and acknowledgement.
Sideways movement of head means no or
not understood. If a person bring his head
down and looking his feet or earth it is the
symbol of humility & modesty.
EYE GAZE
Looking at another person
can indicate a range of
emotions like anger, grudge
and danger, a dangerous
look can tell you someone is
unhappy and not
comfortable with
11
GESTURES & POSTURES
Haptics (Touch language)
Proxemics (Space language)
➼To communicate while
keeping a distance is called
Proxemics.
➼The amount of distance we
need and the amount of space
we perceive as belonging to
us is influenced by a number
of factors including social
norms, situational
factors, personality
characteristics and level of
Familiarity.
14
INTRAPERSONAL COMMUNICATION
Intrapersonal communication can be defined as communication with
one's self, and that may include self-talk, acts of imagination and
visualization, and even recall and memory.
Two people communicating means interpersonal. This is in
contrast to intrapersonal communication which is only done
within one's own mind with one's own thoughts, feelings, and
ideas.
15
FORMAL COMMUNICATIONS
Formal communication refers to interchange of information
officially. The flow of communication is controlled and is a
deliberate effort. This makes it possible for the information to
reach the desired place without any hindrance, at a little cost and
in a proper way. This is also known as ‘Through Proper Channel
Communication.’
16
upward communication
Upward communication is the
process by which lower-level
company employees can directly
communicate with upper
management to provide
feedback, complaints or
suggestions regarding the day-
to-day operations of the
company.
17
DOWNWARD COMMUNICATIONS
Downward communication is the
communication where information
or messages flows from the top of
the organizational structure from
the bottom of the
organizational structure.
Downward communication occurs
when information flows down the
hierarch form superiors to
subordinates.
HORIZANTAL COMMUNICATION
Horizontal communication is
the communication that flows
laterally within the organization,
involves persons at the same level of
the organization. Horizontal
communication normally involves
coordinating information and allows
people with the same or similar rank
in an organization to cooperate or
collaborate.
DIAGONAL COMMUNICATION
Diagonal
communication is cross-
functional communicatio
n between employees at
different levels of the
organization. Building
relationships between
senior-level and lower-
level employees from
different parts of the
organization.
INFORMAL COMMUNICATION
The Informal Communication is the casual and unofficial form of
communication wherein the information is exchanged spontaneously
between two or more persons without conforming the prescribed official
rules, processes, system, formalities and chain of command.
MASS COMMUNICATION
Mass communication is the process of imparting and
exchanging information through mass media to large
segments of the population. It is usually understood for
relating to various forms of media, as these
technologies are used for the dissemination of
information, of which journalism and advertising are
part.
THANK
YOU!

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Types of communication manali patidar

  • 1. Types of Communication Performed By:- Manali Patidar B. Tech(Hons.) CSE AI & ML To:- Divyamani Sharma
  • 2. What is communication ?  The word communication has originated from a Latin word “Communes” which means something common. ➣Communication is a process of exchanging information, ideas, thoughts, feeling and emotions through speech signals, writing or behavior. In communication process, a sender encodes a message and then using a medium and send it to appropriate feedback using a medium.
  • 3. 3  Express thoughts, ideas and feelings  Creating awareness  To fulfil a goal  Avoid isolated  Highlight issues  Progress, development  Educating the masses etc. 1 IMPORTANCE OF COMMUNICATION
  • 6. Non-verbal communication Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and the distance between two individuals. It includes the use of visual cues such as body language (kinesics), distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics).[1] It can also include the use of time (chronemics) and eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate.
  • 7. Types of Non-verbal communication  KINESICS (BODY LANGUAGE)  HAPTICS (TOUCH LANGUAGE)  PROXEMICS ,(SPACE LANGUAGE)  ARTIFACTS ENVIRONMENTAL  CHRONEMICS (TIME LANGUAGE)  SILENCE  SIGN  PARALANGUAGEVOCALIC
  • 8. 8 FACIAL EXPRESSIONS A facial expression is one or more motions or positions of the muscles beneath the skin of the face. According to one set of controversial theories, these movements convey the emotional state of an individual to observers. Facial expressions are a form of nonverbal communication.
  • 9. HEAD If someone move hisher head up & down it means heshe is agree with you or saying yes and it also means understanding and acknowledgement. Sideways movement of head means no or not understood. If a person bring his head down and looking his feet or earth it is the symbol of humility & modesty.
  • 10. EYE GAZE Looking at another person can indicate a range of emotions like anger, grudge and danger, a dangerous look can tell you someone is unhappy and not comfortable with
  • 13. Proxemics (Space language) ➼To communicate while keeping a distance is called Proxemics. ➼The amount of distance we need and the amount of space we perceive as belonging to us is influenced by a number of factors including social norms, situational factors, personality characteristics and level of Familiarity.
  • 14. 14 INTRAPERSONAL COMMUNICATION Intrapersonal communication can be defined as communication with one's self, and that may include self-talk, acts of imagination and visualization, and even recall and memory. Two people communicating means interpersonal. This is in contrast to intrapersonal communication which is only done within one's own mind with one's own thoughts, feelings, and ideas.
  • 15. 15 FORMAL COMMUNICATIONS Formal communication refers to interchange of information officially. The flow of communication is controlled and is a deliberate effort. This makes it possible for the information to reach the desired place without any hindrance, at a little cost and in a proper way. This is also known as ‘Through Proper Channel Communication.’
  • 16. 16 upward communication Upward communication is the process by which lower-level company employees can directly communicate with upper management to provide feedback, complaints or suggestions regarding the day- to-day operations of the company.
  • 17. 17 DOWNWARD COMMUNICATIONS Downward communication is the communication where information or messages flows from the top of the organizational structure from the bottom of the organizational structure. Downward communication occurs when information flows down the hierarch form superiors to subordinates.
  • 18. HORIZANTAL COMMUNICATION Horizontal communication is the communication that flows laterally within the organization, involves persons at the same level of the organization. Horizontal communication normally involves coordinating information and allows people with the same or similar rank in an organization to cooperate or collaborate.
  • 19. DIAGONAL COMMUNICATION Diagonal communication is cross- functional communicatio n between employees at different levels of the organization. Building relationships between senior-level and lower- level employees from different parts of the organization.
  • 20. INFORMAL COMMUNICATION The Informal Communication is the casual and unofficial form of communication wherein the information is exchanged spontaneously between two or more persons without conforming the prescribed official rules, processes, system, formalities and chain of command.
  • 21. MASS COMMUNICATION Mass communication is the process of imparting and exchanging information through mass media to large segments of the population. It is usually understood for relating to various forms of media, as these technologies are used for the dissemination of information, of which journalism and advertising are part.