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Tour Guiding
Heaven & Hell
Josefino Tulabing Larena ,CPS,MPA
What is a Tour Guide
 A tour guide (U.S.) or a
tourist guide (European)
provides assistance,
information and cultural,
historical and contemporary
heritage interpretation to
people on organized tours and
individual clients at
educational establishments,
religious and historical sites,
museums, and at venues of
other significant interest.
Type of Tour Guide
 Historical Tourist Guide
Type of Tour Guide
 Culinary Tour Guide
Type of Tour Guide
 Urban TOUR Guide
Type of Tour Guide
 Naturalist Guide
Type of Tour Guide
Government Guide
Type of Tour Guide
 Adventure Tour Guide
Primary Role of a Tour Guide
 The Leader
Primary Role of a Tour Guide
 Educator
Primary Role of a Tour Guide
 The Public Relations Representative
Primary Role of a Tour Guide
 The Host
Primary Role of a Tour Guide
 Conduit
Qualities of an Ideal Tour Guide
 Enthusiasm
Qualities of an Ideal Tour Guide
 An outgoing and approachable by nature
Qualities of an Ideal Tour Guide
 Self-confidence
Qualities of an Ideal Tour Guide
 A proactive nature
Qualities of an Ideal Tour Guide
 Sensitivity
Qualities of an Ideal Tour Guide
 Flexibility
Qualities of an Ideal Tour Guide
 Sense of Humor
Qualities of an Ideal Tour Guide
 Knowledgeable
Qualities of an Ideal Tour Guide
 Good communication
Qualities of an Ideal Tour Guide
 Charisma
Seven Sins You Should Avoid in
Tour Guiding
 Not Knowing Tipping Customs
Seven Sins You Should Avoid in
Tour Guiding
 Cutting In Line
Seven Sins You Should Avoid in
Tour Guiding
 Not Reusing Towels At Hotels
Seven Sins You Should Avoid in
Tour Guiding
 Being Disrespectful To The Local
Culture
Seven Sins You Should Avoid in
Tour Guiding
 Stowing Your Carry-On At The Front
Of The Plane (When You're In The
Back)
Seven Sins You Should Avoid in
Tour Guiding
 Trying To avoid to much friendly to
your clients
Seven Sins You Should Avoid in
Tour Guiding
 Being An Inappropriate Photographer
Heaven of being a tour guide
 You can establish your own identity as a
person
Heaven of being a tour guide
 Meeting different people, culture &
personality
Heaven of being a tour guide
 A pleasure of telling your guests how
beautiful your own place and region
Heaven of being a tour guide
 The best food both Native, Asian
,American and European you will
experience during your travel
Heaven of being a tour guide
 Best Reward and Tips from guests
Heaven of being a tour guide
 Best travel to the places never being see
before
Hell of being a tour guide
 Tour Operator or Travel Agency will give
you a responsibility beyond your task
Hell of being a tour guide
 The tour guide received bad or good
comments and suggestion first in hand
during the tour
Hell of being a tour guide
 You will meet different, people their
character, abilities and personality
Hell of being a tour guide
 The guests usually ask questions out of
this world
Hell of being a tour guide
 The tour operator would not include the
tour guide with the meals together with
the guests
Hell of being a tour guide
 No sexual intercourse with your guests
during the tour
What was the negative things that
happen to me during the tour
What was the best things happen
to me as a tour guide
Tour Guiding "Heaven & Hell"
Tour Guiding "Heaven & Hell"
Daghan Salamat
 Penn Larena & Jojo Larena
 Michael Ocampo
 St. Paul University Dumaguete
 Mrs. Janice P. Cuevas ,MBA
 Seminar on Tourism & Hospitality
Management Class
 www.google.com
 Kirk Antony Tebio
Thank you so much & God bless

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Tour Guiding "Heaven & Hell"

  • 1. Tour Guiding Heaven & Hell Josefino Tulabing Larena ,CPS,MPA
  • 2. What is a Tour Guide  A tour guide (U.S.) or a tourist guide (European) provides assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant interest.
  • 3. Type of Tour Guide  Historical Tourist Guide
  • 4. Type of Tour Guide  Culinary Tour Guide
  • 5. Type of Tour Guide  Urban TOUR Guide
  • 6. Type of Tour Guide  Naturalist Guide
  • 7. Type of Tour Guide Government Guide
  • 8. Type of Tour Guide  Adventure Tour Guide
  • 9. Primary Role of a Tour Guide  The Leader
  • 10. Primary Role of a Tour Guide  Educator
  • 11. Primary Role of a Tour Guide  The Public Relations Representative
  • 12. Primary Role of a Tour Guide  The Host
  • 13. Primary Role of a Tour Guide  Conduit
  • 14. Qualities of an Ideal Tour Guide  Enthusiasm
  • 15. Qualities of an Ideal Tour Guide  An outgoing and approachable by nature
  • 16. Qualities of an Ideal Tour Guide  Self-confidence
  • 17. Qualities of an Ideal Tour Guide  A proactive nature
  • 18. Qualities of an Ideal Tour Guide  Sensitivity
  • 19. Qualities of an Ideal Tour Guide  Flexibility
  • 20. Qualities of an Ideal Tour Guide  Sense of Humor
  • 21. Qualities of an Ideal Tour Guide  Knowledgeable
  • 22. Qualities of an Ideal Tour Guide  Good communication
  • 23. Qualities of an Ideal Tour Guide  Charisma
  • 24. Seven Sins You Should Avoid in Tour Guiding  Not Knowing Tipping Customs
  • 25. Seven Sins You Should Avoid in Tour Guiding  Cutting In Line
  • 26. Seven Sins You Should Avoid in Tour Guiding  Not Reusing Towels At Hotels
  • 27. Seven Sins You Should Avoid in Tour Guiding  Being Disrespectful To The Local Culture
  • 28. Seven Sins You Should Avoid in Tour Guiding  Stowing Your Carry-On At The Front Of The Plane (When You're In The Back)
  • 29. Seven Sins You Should Avoid in Tour Guiding  Trying To avoid to much friendly to your clients
  • 30. Seven Sins You Should Avoid in Tour Guiding  Being An Inappropriate Photographer
  • 31. Heaven of being a tour guide  You can establish your own identity as a person
  • 32. Heaven of being a tour guide  Meeting different people, culture & personality
  • 33. Heaven of being a tour guide  A pleasure of telling your guests how beautiful your own place and region
  • 34. Heaven of being a tour guide  The best food both Native, Asian ,American and European you will experience during your travel
  • 35. Heaven of being a tour guide  Best Reward and Tips from guests
  • 36. Heaven of being a tour guide  Best travel to the places never being see before
  • 37. Hell of being a tour guide  Tour Operator or Travel Agency will give you a responsibility beyond your task
  • 38. Hell of being a tour guide  The tour guide received bad or good comments and suggestion first in hand during the tour
  • 39. Hell of being a tour guide  You will meet different, people their character, abilities and personality
  • 40. Hell of being a tour guide  The guests usually ask questions out of this world
  • 41. Hell of being a tour guide  The tour operator would not include the tour guide with the meals together with the guests
  • 42. Hell of being a tour guide  No sexual intercourse with your guests during the tour
  • 43. What was the negative things that happen to me during the tour
  • 44. What was the best things happen to me as a tour guide
  • 47. Daghan Salamat  Penn Larena & Jojo Larena  Michael Ocampo  St. Paul University Dumaguete  Mrs. Janice P. Cuevas ,MBA  Seminar on Tourism & Hospitality Management Class  www.google.com  Kirk Antony Tebio
  • 48. Thank you so much & God bless