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1. Change is upon us but what 
is driving this change? 
2. Do we need to change? 
3. Why are processes such as 
Collaborative Practice 
thriving in this market?
1. Marketplace driven 
– Clients are seeking 
‘Value’ 
2. Technology driven 
– Information age 
– The rise and rise of 
social media 
3. Changing of the guard in 
the Profession
ALPMA study 
this year- 
•Almost 50% of clients 
demanded better value 
from their lawyers. 
•Despite this, only 18% of 
firms reported a major 
focus on changing their 
pricing strategy
What do our 
clients want? 
Are they buying an 
‘experience’ & ‘relationship’ 
before information?
Tell me about 
technology!
From this to this….
The rise & rise of 
social media 
It was noted by the 
President of the Law 
Council of Australia in 
February 2013 that 
technological changes in 
law & firms were a 
fundamental shift in our 
profession. This 
included the use of 
social media.
Changes from within! 
As the profession changes 
in age, values & skills we 
are all having to change!
Better Health 
Recent research suggests that 1 
in every 3 of us will suffer 
depression during our career. 
2011 paper- ‘The Pace of 
change in the Australian Legal 
Industry’ attributed this to 
poor work life balance & stress 
associated mostly with meeting 
billable targets. It was 
suggested we need to remove 
the stigma associated with 
suffering depression.
What do you think is 
driving change? 
Improvement to Psychological health and 
well-being of legal professionals: In March 
2014, the National Attrition and Re- 
Engagement Study (NARS) found that 
50% of women, and 1/3 of men in the legal 
profession were bullied or intimidated at 
some point in their legal career. 
Shortly following, the Tristan Jepson 
Memorial Foundation Guidelines were 
published (May 2014), to promote healthy 
workplace practices and reduce the rate of 
depression in the legal profession.
• ALPMA also reports 
that non-lawyer staff 
are playing a 
significant role in 
driving change within 
law firms. To use their 
precise words: 
• “Progressive firms 
identify and respect 
the skills of the non-lawyers 
amongst 
them and ensure they 
apply the right people 
to the right situation.”
m
Collaborative Practice 
1. Creates value for clients beyond 
what most traditional legal 
processes are able to provide. 
2. Enables practitioners to be 
creative problem solvers in a 
team environment that is free 
of most of the stressors often 
associated with traditional legal 
processes.
What is Collaborative 
Practice? 
Perhaps it is really just a fancy 
name for a ‘structure’?
The 5 stages of a 
Family Law Matter? 
• Diagnose 
• Gather Information 
• Educate 
• Resolve 
• Document
Collaborative Practice 
simply ensures that 
your client & their 
spouse & even your 
opponent are moving 
through each of those 
stages together and 
working towards 
common goals (legal 
and non-legal).
The common 
misnomers- 
1. I do this everyday! 
2. Why would I sign a contract 
that ‘gives’ away a client?
A central difference 
between CP and 
other legal processes 
is the focus on the 
clients interests & 
values. 
The ‘juice’ not 
‘the orange’
https://www.youtube.com/watch?v=YF_5NXVX3zk
Thank You!

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This little piggy went to market- Why collaborative practice is thriving in a changing legal marketplace

  • 1.
  • 2.
  • 3. 1. Change is upon us but what is driving this change? 2. Do we need to change? 3. Why are processes such as Collaborative Practice thriving in this market?
  • 4.
  • 5. 1. Marketplace driven – Clients are seeking ‘Value’ 2. Technology driven – Information age – The rise and rise of social media 3. Changing of the guard in the Profession
  • 6.
  • 7. ALPMA study this year- •Almost 50% of clients demanded better value from their lawyers. •Despite this, only 18% of firms reported a major focus on changing their pricing strategy
  • 8. What do our clients want? Are they buying an ‘experience’ & ‘relationship’ before information?
  • 9. Tell me about technology!
  • 10.
  • 11. From this to this….
  • 12. The rise & rise of social media It was noted by the President of the Law Council of Australia in February 2013 that technological changes in law & firms were a fundamental shift in our profession. This included the use of social media.
  • 13. Changes from within! As the profession changes in age, values & skills we are all having to change!
  • 14. Better Health Recent research suggests that 1 in every 3 of us will suffer depression during our career. 2011 paper- ‘The Pace of change in the Australian Legal Industry’ attributed this to poor work life balance & stress associated mostly with meeting billable targets. It was suggested we need to remove the stigma associated with suffering depression.
  • 15. What do you think is driving change? Improvement to Psychological health and well-being of legal professionals: In March 2014, the National Attrition and Re- Engagement Study (NARS) found that 50% of women, and 1/3 of men in the legal profession were bullied or intimidated at some point in their legal career. Shortly following, the Tristan Jepson Memorial Foundation Guidelines were published (May 2014), to promote healthy workplace practices and reduce the rate of depression in the legal profession.
  • 16. • ALPMA also reports that non-lawyer staff are playing a significant role in driving change within law firms. To use their precise words: • “Progressive firms identify and respect the skills of the non-lawyers amongst them and ensure they apply the right people to the right situation.”
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  • 20. Collaborative Practice 1. Creates value for clients beyond what most traditional legal processes are able to provide. 2. Enables practitioners to be creative problem solvers in a team environment that is free of most of the stressors often associated with traditional legal processes.
  • 21. What is Collaborative Practice? Perhaps it is really just a fancy name for a ‘structure’?
  • 22. The 5 stages of a Family Law Matter? • Diagnose • Gather Information • Educate • Resolve • Document
  • 23. Collaborative Practice simply ensures that your client & their spouse & even your opponent are moving through each of those stages together and working towards common goals (legal and non-legal).
  • 24. The common misnomers- 1. I do this everyday! 2. Why would I sign a contract that ‘gives’ away a client?
  • 25. A central difference between CP and other legal processes is the focus on the clients interests & values. The ‘juice’ not ‘the orange’