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The State of Employee
Engagement in 2015
Employee Engagement is declining
In 2014, global employee engagement levels went down to the lowest
point in eight years, with only 65,9% of employees
engaged.
2
www.gethppy.com
Quantum Workplace
Gallup U.S Daily confirms it
According to Gallup, U.S. Employee Engagement is estimated at
32.1% for November 2015, with a current year-to-date
average at 31.9%.
3
www.gethppy.com
Gallup Poll
Companies are struggling
87% of companies around the world cite employee
engagement and culture issues as one of their top challenges.
4
www.gethppy.com
Deloitte
5
www.gethppy.com
Medium-sized companies experienced the biggest decline
Quantum Workplace
-1.66 -5.03 -2.59
1-249
employees
250-499
employees
500-999
employees
1000-4999
employees
-1.69 -3.2
5000+
employees
6
1.8% 2.6% 3.2% 4.0% 5.03%5.8% 7.0% 8.3% 8.9% 10.0%
22.2%
25.4% 26.5% 26.9% 26.3%
70.2%
65.0%
62.0% 60.2% 58.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
1-249 250-499 500-999 1000-4999 5000+
Engaged Contributing Disengaged Hostile
www.gethppy.com
Smaller organizations report higher engagement scores
Quantum Workplace
Image via SplitShire
Employee Engagement Drivers
Managers drive engagement
Managers account for as much as 70% of variance in
employee engagement scores.
80% of employees dissatisfied with their direct manager are
disengaged.
8
www.gethppy.com
Gallup
Dale Carnegie
9
www.gethppy.com
Key Engagement Drivers
Confidence
in Leadership
Commitment
to Valuing
Employees
Relationships
with
Coworkers
InnovationPositive
Outlook on
the Future
Meaningful
Work
Image via Picjumbo
Engagement ROI
Engaged employees give their best
91% of highly engaged employees always or almost
always try their hardest at work, compared with 67% of disengaged
employees.
11
www.gethppy.com
Temkin Group
12
www.gethppy.com
Engagement ROI
Increased
retention
Profit
increase
More
sales
Increased
market
share
Better
customer
service
Stronger
employer
brand
13
www.gethppy.com
Employee engagement drives business results
Employee engagement programs
can increase profits by $2,400 per
employee per year.
Workplace Research Foundation
Organizations that have over 50%
engagement retain over 80% of
their customers.
Demand Metric
14
www.gethppy.com
Companieswithaformalengagementprogramvs.othercompanies
15.5 % 15.1 %
13.1 % 12.7 %12.3 %
4.6 % 4.7 %
-1.2 %
-4
-2
0
2
4
6
8
10
12
14
16
18
Annual Company Revenue Revenue from Customer
Referrals
Overall Sales Team
Atainment of Annual Cota
Improvement in Annual
Customer Service Cost
Aberdeen Group
15
www.gethppy.com
Engaged employees stay longer
70
%
Of companies with high
retention rates have
engaged employees.
Companies with improved retention over
the past three years had considerably
more engaged employees (70%),
compared to companies where retention
declined (59%).
Quantum Workplace
Image via Tookapic
t
Moving forward
Create a culture of engagement by
17
www.gethppy.com
Engaging
leaders
Building a strong
employee value
proposition (EVP)
Empowering
employees
Growing
your talent
Focus on communicating more
Constantly ask for feedback. Set up weekly meetings with the staff
and engage in a conversation. Allow them to speak freely; let them
say what they have on their mind, even if it’s not something you’d
want to hear about.
18
www.gethppy.com
Ask employees how they’re feeling
Use an anonymous employee engagement survey; you don’t want to
know who said what because you’ll be preoccupied with assessing
people’s concerns and making improvements to increase motivation
and engagement.
19
www.gethppy.com
Communicate goals and clarify
expectations
Express targets and goals, reward your people every once in a while,
and keep them engaged with good advice.
Set up weekly brainstorming sessions, talk about tasks and
responsibilities, and let them be in charge, too. Some might surprise
you with ingenious ideas.
20
www.gethppy.com
Promote organizational values
By promoting active effectiveness and organizational values, you
encourage employees to share ideas, work with more passion and
stay engaged.
21
www.gethppy.com
t
Upcoming events
23
Employee Engagement events in 2016
Employee Engagement
Conference and Workshop
13-14 January 2016, London, UK
Register
www.uninemerdu.com
HR Summit Conference
March31-April12016,Seattle,WA,US
Register
Employee Engagement
Summit
14 April 2016, London, UK
Register
24
WorkHuman 2016
9-11May2016,Orlando,Florida,US
Register
www.uninemerdu.com
2016 Employee Engagement
Conference
18–20July2016,Denver,Colorado,US
RegisterGartner Digital Workplace
Summit
21-22 September 2016, London, UK
Register
Employee Engagement events in 2016
Visit our Employee Engagement & HR Community for
more news, insights and resources!

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The State of Employee Engagement in 2015 #Futureof #EmployeeEngagement

  • 1. The State of Employee Engagement in 2015
  • 2. Employee Engagement is declining In 2014, global employee engagement levels went down to the lowest point in eight years, with only 65,9% of employees engaged. 2 www.gethppy.com Quantum Workplace
  • 3. Gallup U.S Daily confirms it According to Gallup, U.S. Employee Engagement is estimated at 32.1% for November 2015, with a current year-to-date average at 31.9%. 3 www.gethppy.com Gallup Poll
  • 4. Companies are struggling 87% of companies around the world cite employee engagement and culture issues as one of their top challenges. 4 www.gethppy.com Deloitte
  • 5. 5 www.gethppy.com Medium-sized companies experienced the biggest decline Quantum Workplace -1.66 -5.03 -2.59 1-249 employees 250-499 employees 500-999 employees 1000-4999 employees -1.69 -3.2 5000+ employees
  • 6. 6 1.8% 2.6% 3.2% 4.0% 5.03%5.8% 7.0% 8.3% 8.9% 10.0% 22.2% 25.4% 26.5% 26.9% 26.3% 70.2% 65.0% 62.0% 60.2% 58.7% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 1-249 250-499 500-999 1000-4999 5000+ Engaged Contributing Disengaged Hostile www.gethppy.com Smaller organizations report higher engagement scores Quantum Workplace
  • 7. Image via SplitShire Employee Engagement Drivers
  • 8. Managers drive engagement Managers account for as much as 70% of variance in employee engagement scores. 80% of employees dissatisfied with their direct manager are disengaged. 8 www.gethppy.com Gallup Dale Carnegie
  • 9. 9 www.gethppy.com Key Engagement Drivers Confidence in Leadership Commitment to Valuing Employees Relationships with Coworkers InnovationPositive Outlook on the Future Meaningful Work
  • 11. Engaged employees give their best 91% of highly engaged employees always or almost always try their hardest at work, compared with 67% of disengaged employees. 11 www.gethppy.com Temkin Group
  • 13. 13 www.gethppy.com Employee engagement drives business results Employee engagement programs can increase profits by $2,400 per employee per year. Workplace Research Foundation Organizations that have over 50% engagement retain over 80% of their customers. Demand Metric
  • 14. 14 www.gethppy.com Companieswithaformalengagementprogramvs.othercompanies 15.5 % 15.1 % 13.1 % 12.7 %12.3 % 4.6 % 4.7 % -1.2 % -4 -2 0 2 4 6 8 10 12 14 16 18 Annual Company Revenue Revenue from Customer Referrals Overall Sales Team Atainment of Annual Cota Improvement in Annual Customer Service Cost Aberdeen Group
  • 15. 15 www.gethppy.com Engaged employees stay longer 70 % Of companies with high retention rates have engaged employees. Companies with improved retention over the past three years had considerably more engaged employees (70%), compared to companies where retention declined (59%). Quantum Workplace
  • 17. Create a culture of engagement by 17 www.gethppy.com Engaging leaders Building a strong employee value proposition (EVP) Empowering employees Growing your talent
  • 18. Focus on communicating more Constantly ask for feedback. Set up weekly meetings with the staff and engage in a conversation. Allow them to speak freely; let them say what they have on their mind, even if it’s not something you’d want to hear about. 18 www.gethppy.com
  • 19. Ask employees how they’re feeling Use an anonymous employee engagement survey; you don’t want to know who said what because you’ll be preoccupied with assessing people’s concerns and making improvements to increase motivation and engagement. 19 www.gethppy.com
  • 20. Communicate goals and clarify expectations Express targets and goals, reward your people every once in a while, and keep them engaged with good advice. Set up weekly brainstorming sessions, talk about tasks and responsibilities, and let them be in charge, too. Some might surprise you with ingenious ideas. 20 www.gethppy.com
  • 21. Promote organizational values By promoting active effectiveness and organizational values, you encourage employees to share ideas, work with more passion and stay engaged. 21 www.gethppy.com
  • 23. 23 Employee Engagement events in 2016 Employee Engagement Conference and Workshop 13-14 January 2016, London, UK Register www.uninemerdu.com HR Summit Conference March31-April12016,Seattle,WA,US Register Employee Engagement Summit 14 April 2016, London, UK Register
  • 24. 24 WorkHuman 2016 9-11May2016,Orlando,Florida,US Register www.uninemerdu.com 2016 Employee Engagement Conference 18–20July2016,Denver,Colorado,US RegisterGartner Digital Workplace Summit 21-22 September 2016, London, UK Register Employee Engagement events in 2016
  • 25. Visit our Employee Engagement & HR Community for more news, insights and resources!