This document summarizes key points from Mark Sanborn's book "The Potential Principle".
1) Sanborn introduces the concept of "The Potential Principle", which is that we often underestimate our own potential as well as the potential of others. Most people are capable of achieving more than they imagine.
2) Sanborn outlines "The Potential Matrix" which describes four quadrants of inner/outer and initiating/responding that people can focus on to improve - thinking, performing, reflecting, and learning.
3) The document provides steps for "Breakthrough Improvement" which include disrupting yourself, (re)focusing, engaging others, and expanding your capacity. Specific actions are suggested for