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Brand or Be Branded:
Promoting Yourself and
    Your Business

     Monique Hayward
    December 13, 2011
• About Monique
   – Professional
      • 17 years in high tech at Tektronix, Intel and owned Dessert Noir Café
        & Bar for 4 ½ years, started Cerise Noire Software in 2010
      • Marketing, comms, PR, business development, entrepreneurship
      • 2008 Make Mine a Million $ Business, 2009 Portland Business
        Journal “40 Under 40,” 2010 DiversityMBA “Top 100 Under 50”
        awards
   – Personal
      • Interests include entrepreneurship, politics, travel, popular
        culture, writing, TV/print modeling, voiceover
      • Married to Tom Freeman for 12 ½ years, no children
      • East Coast (NYC; Columbia, SC)
      • University of Maryland, College Park (BA in journalism) and
        Case Western Reserve University (MBA in marketing)
Today’s Global Marketplace
• Imperative to think “beyond yourself” to
  successfully market your business
  – Think broadly and strategically about your
    business to create visibility for your
    product/service
  – Generate connections that foster
    innovative, creative ideas for your business
    partners and community because it’s not just
    about you, but the legacy you leave
PR for Yourself
Be fearless when it comes to
 promoting yourself, and by
  extension, your business
Promoting Yourself
• Entrepreneurs need to be fearless
  promoters of themselves and their
  businesses to:
  – Point the spotlight in your direction
  – Attract people to your concepts
  – Convince customers to spend their money
    once they walk through the door
Promoting Yourself:
       Master Your Personal Brand
            Brand                        Personal Brand
• Identity of a                    • Multifaceted snapshots of an
  product, service, or company       individual, your personality “on
  and how it relates to key          display” in a public forum
  constituencies                   • Thrive in its authenticity and
• Careful orchestration to           transparency
  ensure clarity, consistency of   • Most effective when you
  messaging                          appeal to a
• Designed to appeal to the          narrow, passionate audience
  widest possible audience         • “You are the brand”
• “Brand is the promise you
  keep”
Personal Branding Basics




                                            What is Your Story?
                                   What do you have to say, why should
                                    anyone care, and what difference
                                    does it make that you’re saying it?

Source: “Gain a Competitive Advantage by Establishing a Personal Brand,” by Dan Schwabel
Personal Branding in
                              Practice
      • Professional in your industry, expert in your
        field
             – Strong, consistent – clear about who you are and
               who are you not
      • Payoff
             –    Established expert
             –    Solid reputation
             –    Increase notoriety, perceived value in marketplace
             –    Opportunity to create additional revenue streams


Source: “Personal Branding: Is It Right For You?” by Laura Lake
My Vision
Best-Selling    Successful
  Author       Entrepreneur
                               Sought-After
                              Speaker/Expert




                                    Come Together
                                       to Build a
                                    Strong Platform
Executing the Plan


• Released Feb. 2009            •   Jan. 2005-July 2009            • Interviews in
• ~400 books to date                  • Strong results in first      mainstream, small biz and
• Strong coverage in vertical           two years, recession n       vertical media
  online/local media with 30+           final two                       • Horizon Air Magazine
  interviews/stories                  • 40+ stories                     • Entrepreneur
      • BlogTalkRadio                 • Creative                        • Black Enterprise
      • Examiner.com                    marketing, events, local        • Restaurant Startup &
      • Galley Cat at                   music/art                          Growth
        MediaBistro.com               • Local standout, critical         • Denver Post
      • Blogs/sites for women           acclaim, loyal customers         • Huffington Post
        entrepreneurs           •   May 2010-Dec. 2011                   • CNN
      • “AM NW”                       • New tech-focused           • Contribute articles/features
      • Beaverton Valley                venture                      for blogs, newspapers
        Times                         • Launched first app in            • OPEN Forum by AMEX
     • Small Business Trends            iTunes store                     • Oregonian
     • BNET                           • Skinny Scoop “Best               • Wall Street Journal
                                        iPhone Apps for Moms”            • Women Entrepreneurs
                                                                            “Secrets of Success”
PR for Your Business
Relentless pursuit to get the word out
How Marketing Supports
             the Business


    Increase         Create Positive
                                       Generate Demand
Awareness/Interest     Perception




                Awareness is Job #1
                   Brings positive
              perception, more demand
Powerful Story Telling
• Why Are Stories Important?
   • Powerful and persuasive communication and teaching tool
   • Places listener in “your shoes” and stimulates affinity

• What Should We Do With Stories?
   • Know your audience and what action you want them to take
   • Share stories in support of your goals

• How Do We Do It?
   • Connect emotionally and personally
   • Show them don’t tell them
      • Data alone is dispassionate and ineffective
   • Provide listener with a bridge to connect what they already know
     and care about with something they don’t care about yet
Tell Your Stories Now
• Press Coverage
 • Entrepreneurs/small biz owners greatly
   underestimate value of PR
   • 24-hour int’l news cycle requires ongoing
     supply stories
   • Secured nearly 50 press stories in
     local, national media in five years
“Marketing Machine”
Awards

                 Best of Dessert   Neighborhood Pick for Dessert 2005
                      2005           Best Bites 2006 for Velvet Elvis
Press Coverage                         2008 Destination Beaverton
Tips for Getting PR
• Always think of new, interesting angles about
  your business that the press will likely cover
• Establish relationships with reporters/writers
  who cover small business and/or your industry
• Stay on top of trends to connect your business
  to hot topics in the news cycle
  • E.g., CNN appearances driven by impact of economic
    downturn on small businesses
  • NPR story re: unemployed in St. Louis, Annica
    Trotter, Bright Oven
Joint Marketing
• Collaborate with Like-Minded
  Partners
  • Reach out to several different types of
    businesses, both large and small, to get
    more bang for limited mktg $$
    • Don’t have to look far nor spend a lot of money
      to achieve good results
                 Think Broadly About
              Customer Base, Community
                 Where You Operate
Business and Marketing Partners




                       Nouveau Connoisseurs Corporation 2008
Community Involvement
• Kindness, Compassion Bring Your More
  Business
  • Daily challenges of running business should not
    prevent us from giving back to our communities
  • Supporting charitable causes, organizations that align
    with strategy makes good business sense
     • Increases visibility, stature in community (“awareness”)
     • Creates a positive perception with
       customers, supporters (“perception”)
     • Builds reputation for being a good corporate
       citizen, which will attract more customers (“generate
       demand”)
February 16, 2006
       Cedar Hills Crossing       Featuring Sinbad
        Beaverton, Oregon




“Comedy for the Kids”         “VIP Dinner at DNCB”


     ~400 People at Kids Event
       VIP Dinner Sold Out
$8,000 Raised for Community Action
Summary
• Marketing Lesson #1: Be fearless when it
  comes to promoting yourself, your biz
  – Master your personal brand
• Marketing Lesson #2: Relentlessly pursue
  getting the word out
  – Tell powerful stories
  – Think broadly and strategically about your potential
    partners
  – Give back



                                          Nouveau Connoisseurs Corporation 2009
Finding Me

  http://moniquehayward.com



     @moniquehayward



facebook.com/moniquehayward



 linkedin.com/moniquehayward


                          Nouveau Connoisseurs Corporation 2010
Nouveau Connoisseurs Corporation 2009