This document discusses using social networking software to enhance traditional business processes. It proposes combining business process management features with social networking features like activity streams, tagging, and collaboration tools. This would allow workers to more easily find expertise when exceptions occur, lower coordination costs, and simplify processes by not needing to model all exceptions. Experts could also more easily help resolve issues due to improved information and communication capabilities.
Discussing the Global Commision on Internet Governance statement, Toward a So...Philip Sheldrake
The Global Commission on Internet Governance (ourinternet.org) published a statement 15th April 2015 for the Global Conference on Cyberspace meeting in The Hague. It calls on the global community to build a new social compact between citizens and their elected representatives, the judiciary, law enforcement and intelligence agencies, business, civil society and the Internet technical community, with the goal of restoring trust and enhancing confidence in the Internet.
This stack frames my contribution to a discussion of the statement at the Web Science Institute event 8th June 2015.
The hi:project: empowering you, empowering us, with a more human webThe hi:project
We pioneer the human interface, the successor to the user interface. We celebrate the human not the user, the individual not the worker, the person not the consumer, helping everyone contribute more value to and derive more value from society and the organizations in their lives.
Discussing the Global Commision on Internet Governance statement, Toward a So...Philip Sheldrake
The Global Commission on Internet Governance (ourinternet.org) published a statement 15th April 2015 for the Global Conference on Cyberspace meeting in The Hague. It calls on the global community to build a new social compact between citizens and their elected representatives, the judiciary, law enforcement and intelligence agencies, business, civil society and the Internet technical community, with the goal of restoring trust and enhancing confidence in the Internet.
This stack frames my contribution to a discussion of the statement at the Web Science Institute event 8th June 2015.
The hi:project: empowering you, empowering us, with a more human webThe hi:project
We pioneer the human interface, the successor to the user interface. We celebrate the human not the user, the individual not the worker, the person not the consumer, helping everyone contribute more value to and derive more value from society and the organizations in their lives.
Mi intervención en la mesa redonda del 23/06/09 en el curso "¿Podemos reinventar la democracia a través de la participación?". La presentación está en euskera, pero el discurso está en castellano
PROBLEMS ARE THE GOLDEN EGGS
problems??? day by day in our proffessional life we faces so many problems, but didn't recognize about the problem. Because we are habituate to facing to problems, if we want to solve the problems, first we can feel YES am facing a problem then you have a chance to solve it... after that we should find is it REPEATATIVE problem or New problem, on the bases of the issue we can take further steps, how to break it. how to analyse, how to find countermeasure, how to check is it suitable or not, how to make standard
Recession Survival Toolkit: Business Software to Stay AfloatKashish Trivedi
Are you worried the upcoming recession will turn your business to dust? Then you might find this recession survival toolkit of some use. With global growth predicted to slow down by 70%, millions of people are anxious about what’s to come. But I’m here to offer a solution to your concerns: technology. This article will explore the best tools to use during a recession. “Yeah, right! I don’t wanna be spending more during a recession!” So are you ready to find out how tech can help during a recession? Then follow me as I take you through all you need to know to succeed during the economic downturn.
Mi intervención en la mesa redonda del 23/06/09 en el curso "¿Podemos reinventar la democracia a través de la participación?". La presentación está en euskera, pero el discurso está en castellano
PROBLEMS ARE THE GOLDEN EGGS
problems??? day by day in our proffessional life we faces so many problems, but didn't recognize about the problem. Because we are habituate to facing to problems, if we want to solve the problems, first we can feel YES am facing a problem then you have a chance to solve it... after that we should find is it REPEATATIVE problem or New problem, on the bases of the issue we can take further steps, how to break it. how to analyse, how to find countermeasure, how to check is it suitable or not, how to make standard
Recession Survival Toolkit: Business Software to Stay AfloatKashish Trivedi
Are you worried the upcoming recession will turn your business to dust? Then you might find this recession survival toolkit of some use. With global growth predicted to slow down by 70%, millions of people are anxious about what’s to come. But I’m here to offer a solution to your concerns: technology. This article will explore the best tools to use during a recession. “Yeah, right! I don’t wanna be spending more during a recession!” So are you ready to find out how tech can help during a recession? Then follow me as I take you through all you need to know to succeed during the economic downturn.
Xamtrex consulting ems benefits documentSHYAM DIXIT
Enterprise Modeling System (EMS) is a Web based computer application for enterprise users to use on a day to day basis to collaborate effectively to achieve enterprise goals, strategy and mission. EMS acts as a magnifying glass through which an enterprise can look closely into the Process, Organization, Location, Data, Application, Business Rules, Requirements and Technology (Enterprise-Entities = Golden Heptagon).
Making work more social is the topic of many discussions and there are a number of technology vendors that are providing tools to mimic social consumer platforms in the enterprise.
The aim of this article is to address 3 myths or commonly misunderstood aspects of Social Work. It looks at the real objectives that organization have when it comes to socialization in the workplace.
What is Missing? - What WAS Missing?
If the analytics tools are so good, why don't they make the decisions, control the actions and explain why and why not?
The Lean Startup Engines of Growth with Google's PlatformsMark Masterson
In this talk, we explore how to take the ides expressed by the Lean Startup movement, particularly the three engines of growth (sticky, viral and paid) and implement them using Google's technologies and platforms.
A crash course in the essentials of how to think like a startup CTO; a set of tools you can use to drive to the 'why' of the essential tech decisions you'll need to make. It's not 'to microservice or not to microservice?', it's 'WHY microservices?', and explaining that answer in terms investors and business stakeholders will understand and agree with.
Slides for an introductory workshop on cloud computing for a web app developer audience at FOWA Miami 09 (http://events.carsonified.com/fowa/2009/miami/workshops#workshop_36)
A polemic on the issues and challenges confronting us in the domains of "security" and risk management, as system architectures move to include the Cloud.
Keep an eye on the speaker Notes for each slide -- there's stuff in there.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4
Social Processes Part 2 - show me the money
1. Social Processes, Pt. 2 - show me the money The machine does not isolate man from the great problems of nature, but plunges him ever more deeply into them. - Saint-Exup éry, Wind, Sand, and Stars , 1939 (Wikiquote)
2. This is a real, genuine, business process, taken from the life insurance division of a large insurance company, and driven by a large BPMS software system. In the “Do some work” step, the system hands off to human beings, who coordinate with each other on an ad hoc basis. This so-called “one-step process” is the norm for the life insurance business in this company. Within the one step, many tasks are performed, but there is no attempt to model them.
3. This is a real, genuine, business process from the property & casualty division of the same company. This is a claims process. Of a dozen such, this is the simplest.
4. The typical path through this process takes three steps. Everything else is exception handling.
5. There is a good bit of automation involved. Each of the decision points (the diamonds) is implemented in software, as is allocation to roles.
6. Is this it? Is this combination of approaches the best we can do?
7. Imagine a case worker in a typical insurance company’s call centre: a case has arisen - maybe it’s a claim, maybe new business - and something about it deviates from the norm. It is an exception. The worker’s software has categorised the case by tagging it - it tagged liberally, so the odds are high that the tags are relevant. Edit Tag Network Feeds Print
8. The worker can use this to find, almost at a glance, who the “experts” in his organisation for this sort of case are: they are the people who cluster most densely around a given tag.
9. People cluster around tags because they document their work (this is easy and relatively painless for them) and tag it liberally. This documentation includes not just “I worked on this today for 10 minutes”, but also “This one was odd, because...” and so on. This data forms a sort of a mega-FAQ, which the case worker (having found the relevant bit, above) can now reference
10. If that doesn’t provide enough information to solve the exception, the software can also tell him, again at a glance, if one of the “experts” is available . Then, all from the same software, the worker can choose the most appropriate means of collaborating with that expert (IM, telephone, discussion forum, etc.), and try to get direct help. Presence awareness / management Edit Tag Network Feeds Print
11. The expert, in turn, is using the same (or similar) software, so it’s relatively painless for her to engage in these sort of communications - the software helps her manage information overload, and allows communication availability without becoming a distraction or an annoyance. She can respond quickly, at the optimal time, and thus help avoid more costly rework downstream. Edit Tag Network Feeds Print
12. Let’s take a look at some of the details. The solution we need should support the full range of SLATES/FLATNESS functions, and combine BPM features with those of SNS Activity stream: combination of BPM task inbox and microblog, with tagging built in. Includes freeform “timekeeping” functions. Edit Tag Network Feeds Print
14. Content creation tools (to add context, metadata, tags, comments, pictures, whatever) are a click away Edit Tag Network Feeds Print
15. Correlated people, groups -- think LinkedIn, Facebook. Based on tags, context, etc. Edit Tag Network Feeds Print
16. Correlated content, people, groups -- think Amazon suggestions. Based on tags, context, etc. Edit Tag Network Feeds Print
17. Mashups -- Google Maps, Flickr, countless other possibilities. Mashups -- Google Maps, Flickr, countless other possibilities. Edit Tag Network Feeds Print
18. This has the promise of being a real improvement in the way work gets done in enterprises today.
19. This kind of a solution is a new approach to the problem, using social networking software to enhance business processing.
20. The idea is to achieve a balance: neither one extreme (“you solve the problem, human, but you’re on your own to do it”), nor the other (“I’ve got this BPMS hammer, let’s see what I can hit with it”)
21. Now armed with information of significantly higher value (and greater accuracy) the case worker can resolve the exception with a much higher chance of doing it correctly, quickly, and with the least possible waste. Our processes can be simpler -- leaner -- since we no longer attempt to model all the exceptions, or work that involves tacit knowledge. And all that, in turn, results in lower coordination costs -- which is where we think there is significant money to be saved.
22. Attribution / References I am deeply indebted to the example provided by Lockheed-Martin’s world beating Unity platform ( http://community.e2conf.com/community/sessions/thursday/en44 ). Thanks to Sean Dahlen ( http://www.linkedin.com/in/smdahlen ) and his team for their work, and for graciously allowing me to stand on your shoulders. This presentation is part 2 of a series on the topic of social processes, and makes most sense when viewed together with part 1: http://www.slideshare.net/mastermark/social-processes/