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REGISTER BY 31ST JANUARY AND RECEIVE A £400 DISCOUNT
REGISTER BY 28TH FEBRUARY AND RECEIVE A £200 DISCOUNT

SMi present their 3rd annual conference on…

28 - 29

Smart Water Systems

APRIL

Marriott Regents Park Hotel, London, UK

2014

Key Speakers Include:
•
•
•
•
•
•
•
•
•
•
•

Steve Plumb, Head of Metering, Thames Water
Bill Brydon, Supply Demand Manager Scottish Water
,
Erik Driessen, Innovation Manager Vitens
,
Gerrit Rentier, Senior Business Process Analyst, Delta N.V
Ronald Pace, Manager Water & Waste Water Water
,
,
Services Corporation, Malta
Andrew Tucker, Water Saving Manager Energy Saving
,
Trust
Allan Lambert, Managing Director Water Loss Research
,
and Analysis Ltd
William Webb, CEO, Weightless SIG
Dragan Savic, Head of Engineering and Director of the
Centre for Water Systems, University of Exeter
John O’Flaherty, Project Coordinator WaterBee
,
Mischa Dohler, Chair Professor King's College London
,

WHY ATTEND THIS EVENT:
• Discuss how smart water meters can help customers
save energy
• Evaluate how ICT can lead to integrated water resources
management
• Consider the latest development in smart water irrigation
• Measure the benefits of retro fitting sustainable drainage
in London
• Learn what the UK can do to sustain the smart water
sector
• Hear and share experiences from case studies from
a pan European Level

PLUS TWO INTERACTIVE HALF-DAY POST-CONFERENCE WORKSHOPS
Wednesday 30th April 2014, Marriott Regents Park Hotel, London, UK

A: Smart Leakage and Asset Management by
Pressure Management

B: Smart Meters –
Big Brother or Social Benefit

Workshop Leader: Allan Lambert, Managing Director,
Water Loss Research and Analysis Ltd
and Mark Shepherd, Director, JOAT Consulting
8.30am – 12.30pm

Workshop Leader: Andrew Godley, Senior Consultant,
WRc plc
1.30pm – 4.45pm

Sponsored by

www.smart-water-systems.com
BOOK BY 31ST JANUARY AND SAVE £400 / BOOK BY 28TH FEBRUARY AND SAVE £200
Register online or fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711
DAY ONE | 28TH APRIL 2014

Smart Water Systems
SMART WATER IRRIGATION, ICT
AND THE FUTURE OF WATER SUPPLIES

08.30 REGISTRATION & COFFEE
09.00 CHAIRMAN’S OPENING REMARKS
Andrew Tucker, Water Strategy Manager, Energy Saving Trust

2.00

• Implementing the use of phone apps and social media to

SMART WATER METERING
9.10

9.50

Global smart water metering market
• Key market forces of industry challenges, drivers and
restraints
• Global market revenue forecasts and trends by regions
• Regional hot-spots
• Mega trend of industry convergence and its implications
Frederick Royan, Global Research Director Energy and
Environment Water Markets, Frost & Sullivan
How smart water meters can help customers save
energy
• The vision of multi-utility DELTA applied to smart metering
• The customer value derived from having continuous smart
meter data available in the home
• How water usage patterns help explain energy usage patterns
to customers
• How the concept relates to the growing market for smart
homes and its drivers
• The value of the concept from different perspectives;
economical, environmental and social
Gerrit Rentier, Senior Business Process Analyst, DELTA N.V.

Smart Water Irrigation
control irrigation
• Understanding how to avoid wastage of water in the
agricultural industry
• Use of self-contained and automated scheduling systems to
avoid wastage
John O’Flaherty, Project Coordinator, WaterBee

2.40

At home – smart with water
• Reverse the thinking: do we actually know our household
customer?
• Investigating and designing smarts to suit the consumer first
• Smart water within daily household lifestyles. Combined
water and energy progress?
Andrew Tucker, Water Strategy Manager, Energy Saving
Trust

3.20

Afternoon Tea

3.50

UrbanWater – Information Communications Technology
for integrated water resources management

10.30 Morning Coffee

• UrbanWater – project overview
11.00 Smart Water, Smart Meters, Smart societies: the
iWIDGET project
• Introduction to the iWIDGET project-smart metering for urban
water demand management
• The iWIDGET system-conceptual and architectural design
• ‘Widgets’ developed for the utility and customer-side water
management
• Business model and potential benefits of smart water meters
• Case studies: Southern Water (UK) and Aguas de Barcelos
(Portugal)
Dragan Savic, Head of Engineering and Director of the Centre
for Water Systems, University of Exeter

• Progress so far – communications module(s) / platform
development
• Validation planning
• Demonstration
• Next steps
Bill Brydon, Supply Demand Manager, Scottish Water
4.30

SmartWater4Europe: Designing future water supplies
• Challenges of leading European smart water grid demo sites
• How smart grids provide business intelligence
• Data handling needs shift of paradigm

SPONSOR PRESENTATION
11.40 Evolution of wireless M2M communication protocols
• Changing the game-emerging low power wide area network
technologies
• AMR applications in water – pain or gain?
• Case studies
Mischa Doehler, Chair Professor, King’s College London

• The human sensor
Erik Driessen, Innovation Manager, Vitens
5.10

• Our approach to metering and taking our customers on a
journey
• The thinking behind out customer journey

12.20 Smart water metering in Thames Water
• Progressive metering as a solution to addressing a supply
demand deficit
• Thames Water’s fixed network metering trial
• Lessons learned and case studies
• Rolling out progressive metering across the Thames region
Steve Plumb, Head of Metering, Thames Water
1.00

Networking Lunch

Our customer journey – inside looking out

• Knowing what we know now, what does good and not so
good look like?
• What do our customers think and how their views have
shaped our business planning
Jo Fielding-Cooke, Head of Insight, Southern Water
5.50

Chairman's Closing Remarks and Close of Day One

Register online at: www.smart-water-systems.com • Alternatively fax
Sponsored by

NWAVE is a UK company which aims to build one of the first M2M wireless
communication networks using its own patented technology. NWAVE's first
application is a revolutionary wireless smart water meter reader, with 10 years
battery life, costing very little to install, providing real time water consumption
data to consumers and suppliers. www.nwavetec.com
Waterfall Security Solutions Ltd. is the leading provider of stronger-thanfirewalls protections for industrial control networks and critical infrastructures.
The company’s products are deployed in utilities and critical national
infrastructures throughout North America, Europe, Asia and Israel. Waterfall’s
technologies reduce the cost and complexity of compliance with NERC-CIP, NRC,
NIST, CFATS and other regulations. Frost & Sullivan awarded Waterfall the 2012
Network Security Award for Industrial Control Systems Entrepreneurial Company
of the Year and the 2013 North America Award for Customer Value
Enhancement. For more information visit: www.waterfall-security.com.

SPONSORSHIP AND
EXHIBITION OPPORTUNITIES
SMi offer sponsorship, exhibition,
advertising and branding packages,
uniquely tailored to complement your
company's marketing strategy. Should
you wish to join the increasing number
of companies benefiting from promoting
their businesses at our conferences
please call: Alia Malick, SMi
Sponsorship on +44 (0)20 7827 6168
or email: amalick@smi-online.co.uk
DAY TWO | 29TH APRIL 2014
08.30 REGISTRATION & COFFEE
09.00 CHAIRMAN’S OPENING REMARKS:
Frederick Royan, Global Research Director Energy and
Environment Water Markets, Frost & Sullivan
THE WEIGHTLESS PROTOCOL
9.10

Monitor everything: A wireless standard so low cost it can
be deployed everywhere
• Water industry characterised by huge numbers of pipes, valves,
actuators etc. often spread across whole countries
• Monitoring devices need to be a few $ and have long enough
range to achieve coverage everywhere
• Weightless is the only global standard for wide-area M2M
communications
• Can be deployed by national operators or locally by owners of
water facilities
• Paper will outline the technology, features, costs and timescales
to deployment
William Webb, CEO, Weightless

Smart Water Systems
12.20 Measuring the benefits of retrofitting sustainable drainage
in London
• Sustainable drainage measures such as permeable paving and
raingardens can reduce surface water run-off into combined sewers
following heavy rainfall, reducing flooding and saving treatment costs
• A pilot is currently underway in west London to retrofit sustainable
drainage along three streets, on private properties and in the public realm
• Flow and depth loggers have been installed to measure the
surface water run-off before and after the work has been
completed to determine benefits
• Stakeholder engagement with local residents and the council has
been key to the success of the pilot
• The results will inform a potential wider programme in the future
Kyle Robins, Infrastructure Manager, Thames Water
1.00

Networking Lunch
HOW CAN WE BENEFIT FROM COMPARING NOTES?

2.00

Smart Metering in Odense – A tale at its beginning and
future perspectives
• Distribution system layout and smart metering setup
• Project status and experiences so far
• Perspectives on the use of data in relation to customers
• Worries and privacy concerns about data and monitoring
Brian Truegaard, Team Leader - Water Distribution and
Steen Jakobsen, Head of Department - Customer Service, VCS
Denmark

2.40

Managing non-revenue water in Malta – going towards
integrated solutions
• Addressing real and apparent losses in Malta
• Wide-scale implementation of the automated meter management
project
• Pros and cons of AMM
• Financial considerations on AMM
• Our vision on integrated solutions
Ronald Pace, Manager, Water & Waste Water, Water Services
Corporation, Malta

3.20

Afternoon Tea

3.50

ICT for smart water management
• The smart utility platform
• TLC networks technologies for smart water management
• The smart metering issue
• The Turin utility use case
Roberto Gavazzi, Senior Project Leader, Telecom Italia

ADDRESSING LEAKAGE AND IMPROVING WATER SUPPLY SYSTEMS
9.50

Best practice international approaches to monitoring
improvements in NRW and leakage management
• Tracking the benefits of smart water networks using appropriate
performance indicators
• Recognising the differences between performance assessment
(metric benchmarking) and performance improvement (process
benchmarking)
• Par for the course – how long could you go with NRW and leakage
if you had to?
• Linking management of water resources, NRW and leakage
Allan Lambert, Managing Director, Water Loss Research and
Analysis Ltd

10.30 Morning Coffee
11.00 Smart Hydraulics in water supply networks
• Is it possible to configure water supply networks to have smart
hydraulics?
• Modern control and sensors give us the option of modest but
important adjustments to network topology to service both high
and low demand scenarios
• Even pressure standard should be conceived dynamically and
the concept of minimum and maximum pressure limits can also
be re-thought to be smart.
• This paper will provide an overview of options, a discussion of
challenges and the presentation of a couple of case studies.
Bryan Karney, Professor of Civil Engineering, University of
Toronto*
11.40 The development of an efficient water supply system
– you can’t work blindfold
• Information is everything
• Enhancing the water network with the latest technology
• Developing water network management systems
• Case studies
• How other cities can learn from the current projects
Jo Parker, Director, Watershed Associates

LOOKING AHEAD
4.30

What can the UK do to sustain the smart water sector
The smart water sector in the UK needs a healthy home market as
a springboard for international opportunities. This depends on a
supportive policy and regulatory climate, one which appreciates its
contribution to securing our water security in a sustainable and
affordable manner.
• Regulatory and policy challenges and responses
• Towards an integrated approach
• Leading in underground asset optimisation
• Future market opportunities
David Lloyd Owen, Managing Director, Envisager

5.10

Chairman’s Closing Remarks and Close of Day Two
* Subject to final confirmation

x your registration to +44 (0)870 9090 712 or call +44 (0)870 9090 711
Official Media Partner

Supported by

Want to know how you can get involved? Interested in promoting your services to this market?
Contact Teri Arri, SMi Marketing on +44 (0) 207 827 6162 or email: tarri@smi-online.co.uk
HALF-DAY POST-CONFERENCE AM
WORKSHOP
Wednesday 30th April 2014
8.30am – 12.30 pm
Marriott Regents Park Hotel, London

A: Smart Leakage and Asset
Management by Smart Pressure
Management
In association with
Water Loss Research
and Analysis Ltd
Workshop Leader: Allan Lambert, Managing
Director Water Loss Research and Analysis Ltd
,
and Mark Shepherd, Director JOAT Consulting
,
Overview of workshop
Since 2003 members of the Pressure Management Team
of the IWA Water Loss Specialist Group have been
researching, developing and promoting practical and
internationally applicable methods for predicting the many
benefits of pressure management in distribution systems.
This has stimulated increased international investment in
smart leakage and asset management by smart pressure
management. The Workshop will outline the current ‘state
of the art’, and several international case studies will be
presented.
Why you should attend:
If you want to know more about:
Conservation benefits of reduced leak flow rates,
consumption and energy
Water Utility benefits from reduced burst frequency:
repair costs, deferred renewals, extended asset life, active
leakage control costs
Customer benefits: fewer complaints and plumbing
problems
Programme
8.30
Registration and coffee
9.00

Opening remarks

9.10

Session 1 Conservation Benefits

9.50

Session 2 Water Utility Benefits

10.30

Coffee break

11.00

Session 3 Case Studies: Australia, Brazil,
Cyprus, Italy, Malaysia, South Africa, West
Balkans, UK...

12.20

Closing remarks

12.30

End of workshop

About the workshop host
Allan Lambert has over 50 years’
experience in the UK and international water
industry, split in equal parts between Water
Resources/Hydrology, and Non-Revenue
Water management, with experience in more
than 40 countries. A Past President of the
British Hydrological Society, and a special advisor on water
resources and leakage to the House of Commons
Environment Committee during the 1995-96 drought, he
was Technical Secretary to the UK National Leakage
Control Initiative in 1992-94, and Leader of the 1st Water
Loss Task Force (1995-99) of the International Water
Association, which developed the Best Practice
International Water Balance and Performance Indicators.
A Fellow of the IWA, he has been researching the benefits
of pressure management for almost 20 years, and is
recognised as a leading international authority in leakage
management.
About the organisation
Water Loss Research and Analysis Ltd, created in
2010, specialises in water loss research. It works closely
with ILMSS Ltd – set up by Allan in 2003 - which produces
specialist ‘LEAKSSuite’ water loss management software
used by some 600 organisations and individuals in around
60 countries.
HALF-DAY POST-CONFERENCE PM
WORKSHOP
Wednesday 30th April 2014
1.30pm – 4.45 pm
Marriott Regents Park Hotel, London

B: Smart Meters
– Big Brother or Social Benefit

In association with
WRc plc
Overview of workshop
Most claims around the benefits from smart metering are
concerned with less wastage from networks and better
customer engagement enabling demand reductions.
However smart metering can give a highly detailed picture
,
of a customer’s use and habits. Some regard this as
intrusive and there are fears that such information could
be misused. On the other hand such detailed information
could also provide significant social benefits in healthcare,
community care and reducing risk of household flooding.
The workshop will explore this dichotomy to see how
benefits can be realised whilst allaying customers’
concerns on privacy.
Why you should attend:
The workshop will assist those undertaking smart
metering to understand customers’ fears and also allow
debate on the wider social benefits that could accrue from
smart metering.

Programme
1.30 Registration and coffee
2.00

Opening remarks

2.10

Session 1 Data privacy – customer’s fears

2.50

Session 2 Beyond water – what could be the
wider social benefits

3.30

Coffee break

4.00

Session 3 Where does the balance lie?

4.30

Closing remarks

4.45

End of workshop

About the workshop host
Andy is Senior Consultant for Flow Measurement and
Metering at WRc where he has worked for almost 25
years. During that time he has carried out research into
almost all aspects of metering including metering
technology, AMR, meter location, long term performance
and strategy and policy development. Andy sits on a
number of Standards committees and other groups,
including the National Measurement Office Flow and
Engineering Working Group which provides input to
government investment for flow metrology.
About the organisation
Driven by our clients' needs, WRc is an independent and
employee-controlled organisation. As an innovative
research-based consultancy, we are passionate about
using scientific and engineering skills to develop robust and
sustainable solutions to our clients' problems. We work in
the water waste and environment sectors and contribute
,
to the protection, enhancement and maintenance of the
natural environment.
SMART WATER SYSTEMS
Conference: Monday 28th & Tuesday 29th April 2014, Marriott Regents Park Hotel, London, UK

Workshops: Wednesday 30th April 2014, London

4 WAYS TO REGISTER
www.smart-water-systems.com
FAX your booking form to +44 (0) 870 9090 712
PHONE on +44 (0) 870 9090 711

POST your booking form to: Events Team, SMi Group Ltd, 2nd Floor South,
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be paid immediately and prior to the start of the event. If payment has not been received then
credit card details will be requested and payment taken before entry to the event. Bookings within
7 days of event require payment on booking. Access to the Document Portal will not be given until
payment has been received.
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SMi Group's 3rd annual Smart Water conference

  • 1. REGISTER BY 31ST JANUARY AND RECEIVE A £400 DISCOUNT REGISTER BY 28TH FEBRUARY AND RECEIVE A £200 DISCOUNT SMi present their 3rd annual conference on… 28 - 29 Smart Water Systems APRIL Marriott Regents Park Hotel, London, UK 2014 Key Speakers Include: • • • • • • • • • • • Steve Plumb, Head of Metering, Thames Water Bill Brydon, Supply Demand Manager Scottish Water , Erik Driessen, Innovation Manager Vitens , Gerrit Rentier, Senior Business Process Analyst, Delta N.V Ronald Pace, Manager Water & Waste Water Water , , Services Corporation, Malta Andrew Tucker, Water Saving Manager Energy Saving , Trust Allan Lambert, Managing Director Water Loss Research , and Analysis Ltd William Webb, CEO, Weightless SIG Dragan Savic, Head of Engineering and Director of the Centre for Water Systems, University of Exeter John O’Flaherty, Project Coordinator WaterBee , Mischa Dohler, Chair Professor King's College London , WHY ATTEND THIS EVENT: • Discuss how smart water meters can help customers save energy • Evaluate how ICT can lead to integrated water resources management • Consider the latest development in smart water irrigation • Measure the benefits of retro fitting sustainable drainage in London • Learn what the UK can do to sustain the smart water sector • Hear and share experiences from case studies from a pan European Level PLUS TWO INTERACTIVE HALF-DAY POST-CONFERENCE WORKSHOPS Wednesday 30th April 2014, Marriott Regents Park Hotel, London, UK A: Smart Leakage and Asset Management by Pressure Management B: Smart Meters – Big Brother or Social Benefit Workshop Leader: Allan Lambert, Managing Director, Water Loss Research and Analysis Ltd and Mark Shepherd, Director, JOAT Consulting 8.30am – 12.30pm Workshop Leader: Andrew Godley, Senior Consultant, WRc plc 1.30pm – 4.45pm Sponsored by www.smart-water-systems.com BOOK BY 31ST JANUARY AND SAVE £400 / BOOK BY 28TH FEBRUARY AND SAVE £200 Register online or fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711
  • 2. DAY ONE | 28TH APRIL 2014 Smart Water Systems SMART WATER IRRIGATION, ICT AND THE FUTURE OF WATER SUPPLIES 08.30 REGISTRATION & COFFEE 09.00 CHAIRMAN’S OPENING REMARKS Andrew Tucker, Water Strategy Manager, Energy Saving Trust 2.00 • Implementing the use of phone apps and social media to SMART WATER METERING 9.10 9.50 Global smart water metering market • Key market forces of industry challenges, drivers and restraints • Global market revenue forecasts and trends by regions • Regional hot-spots • Mega trend of industry convergence and its implications Frederick Royan, Global Research Director Energy and Environment Water Markets, Frost & Sullivan How smart water meters can help customers save energy • The vision of multi-utility DELTA applied to smart metering • The customer value derived from having continuous smart meter data available in the home • How water usage patterns help explain energy usage patterns to customers • How the concept relates to the growing market for smart homes and its drivers • The value of the concept from different perspectives; economical, environmental and social Gerrit Rentier, Senior Business Process Analyst, DELTA N.V. Smart Water Irrigation control irrigation • Understanding how to avoid wastage of water in the agricultural industry • Use of self-contained and automated scheduling systems to avoid wastage John O’Flaherty, Project Coordinator, WaterBee 2.40 At home – smart with water • Reverse the thinking: do we actually know our household customer? • Investigating and designing smarts to suit the consumer first • Smart water within daily household lifestyles. Combined water and energy progress? Andrew Tucker, Water Strategy Manager, Energy Saving Trust 3.20 Afternoon Tea 3.50 UrbanWater – Information Communications Technology for integrated water resources management 10.30 Morning Coffee • UrbanWater – project overview 11.00 Smart Water, Smart Meters, Smart societies: the iWIDGET project • Introduction to the iWIDGET project-smart metering for urban water demand management • The iWIDGET system-conceptual and architectural design • ‘Widgets’ developed for the utility and customer-side water management • Business model and potential benefits of smart water meters • Case studies: Southern Water (UK) and Aguas de Barcelos (Portugal) Dragan Savic, Head of Engineering and Director of the Centre for Water Systems, University of Exeter • Progress so far – communications module(s) / platform development • Validation planning • Demonstration • Next steps Bill Brydon, Supply Demand Manager, Scottish Water 4.30 SmartWater4Europe: Designing future water supplies • Challenges of leading European smart water grid demo sites • How smart grids provide business intelligence • Data handling needs shift of paradigm SPONSOR PRESENTATION 11.40 Evolution of wireless M2M communication protocols • Changing the game-emerging low power wide area network technologies • AMR applications in water – pain or gain? • Case studies Mischa Doehler, Chair Professor, King’s College London • The human sensor Erik Driessen, Innovation Manager, Vitens 5.10 • Our approach to metering and taking our customers on a journey • The thinking behind out customer journey 12.20 Smart water metering in Thames Water • Progressive metering as a solution to addressing a supply demand deficit • Thames Water’s fixed network metering trial • Lessons learned and case studies • Rolling out progressive metering across the Thames region Steve Plumb, Head of Metering, Thames Water 1.00 Networking Lunch Our customer journey – inside looking out • Knowing what we know now, what does good and not so good look like? • What do our customers think and how their views have shaped our business planning Jo Fielding-Cooke, Head of Insight, Southern Water 5.50 Chairman's Closing Remarks and Close of Day One Register online at: www.smart-water-systems.com • Alternatively fax Sponsored by NWAVE is a UK company which aims to build one of the first M2M wireless communication networks using its own patented technology. NWAVE's first application is a revolutionary wireless smart water meter reader, with 10 years battery life, costing very little to install, providing real time water consumption data to consumers and suppliers. www.nwavetec.com Waterfall Security Solutions Ltd. is the leading provider of stronger-thanfirewalls protections for industrial control networks and critical infrastructures. The company’s products are deployed in utilities and critical national infrastructures throughout North America, Europe, Asia and Israel. Waterfall’s technologies reduce the cost and complexity of compliance with NERC-CIP, NRC, NIST, CFATS and other regulations. Frost & Sullivan awarded Waterfall the 2012 Network Security Award for Industrial Control Systems Entrepreneurial Company of the Year and the 2013 North America Award for Customer Value Enhancement. For more information visit: www.waterfall-security.com. SPONSORSHIP AND EXHIBITION OPPORTUNITIES SMi offer sponsorship, exhibition, advertising and branding packages, uniquely tailored to complement your company's marketing strategy. Should you wish to join the increasing number of companies benefiting from promoting their businesses at our conferences please call: Alia Malick, SMi Sponsorship on +44 (0)20 7827 6168 or email: amalick@smi-online.co.uk
  • 3. DAY TWO | 29TH APRIL 2014 08.30 REGISTRATION & COFFEE 09.00 CHAIRMAN’S OPENING REMARKS: Frederick Royan, Global Research Director Energy and Environment Water Markets, Frost & Sullivan THE WEIGHTLESS PROTOCOL 9.10 Monitor everything: A wireless standard so low cost it can be deployed everywhere • Water industry characterised by huge numbers of pipes, valves, actuators etc. often spread across whole countries • Monitoring devices need to be a few $ and have long enough range to achieve coverage everywhere • Weightless is the only global standard for wide-area M2M communications • Can be deployed by national operators or locally by owners of water facilities • Paper will outline the technology, features, costs and timescales to deployment William Webb, CEO, Weightless Smart Water Systems 12.20 Measuring the benefits of retrofitting sustainable drainage in London • Sustainable drainage measures such as permeable paving and raingardens can reduce surface water run-off into combined sewers following heavy rainfall, reducing flooding and saving treatment costs • A pilot is currently underway in west London to retrofit sustainable drainage along three streets, on private properties and in the public realm • Flow and depth loggers have been installed to measure the surface water run-off before and after the work has been completed to determine benefits • Stakeholder engagement with local residents and the council has been key to the success of the pilot • The results will inform a potential wider programme in the future Kyle Robins, Infrastructure Manager, Thames Water 1.00 Networking Lunch HOW CAN WE BENEFIT FROM COMPARING NOTES? 2.00 Smart Metering in Odense – A tale at its beginning and future perspectives • Distribution system layout and smart metering setup • Project status and experiences so far • Perspectives on the use of data in relation to customers • Worries and privacy concerns about data and monitoring Brian Truegaard, Team Leader - Water Distribution and Steen Jakobsen, Head of Department - Customer Service, VCS Denmark 2.40 Managing non-revenue water in Malta – going towards integrated solutions • Addressing real and apparent losses in Malta • Wide-scale implementation of the automated meter management project • Pros and cons of AMM • Financial considerations on AMM • Our vision on integrated solutions Ronald Pace, Manager, Water & Waste Water, Water Services Corporation, Malta 3.20 Afternoon Tea 3.50 ICT for smart water management • The smart utility platform • TLC networks technologies for smart water management • The smart metering issue • The Turin utility use case Roberto Gavazzi, Senior Project Leader, Telecom Italia ADDRESSING LEAKAGE AND IMPROVING WATER SUPPLY SYSTEMS 9.50 Best practice international approaches to monitoring improvements in NRW and leakage management • Tracking the benefits of smart water networks using appropriate performance indicators • Recognising the differences between performance assessment (metric benchmarking) and performance improvement (process benchmarking) • Par for the course – how long could you go with NRW and leakage if you had to? • Linking management of water resources, NRW and leakage Allan Lambert, Managing Director, Water Loss Research and Analysis Ltd 10.30 Morning Coffee 11.00 Smart Hydraulics in water supply networks • Is it possible to configure water supply networks to have smart hydraulics? • Modern control and sensors give us the option of modest but important adjustments to network topology to service both high and low demand scenarios • Even pressure standard should be conceived dynamically and the concept of minimum and maximum pressure limits can also be re-thought to be smart. • This paper will provide an overview of options, a discussion of challenges and the presentation of a couple of case studies. Bryan Karney, Professor of Civil Engineering, University of Toronto* 11.40 The development of an efficient water supply system – you can’t work blindfold • Information is everything • Enhancing the water network with the latest technology • Developing water network management systems • Case studies • How other cities can learn from the current projects Jo Parker, Director, Watershed Associates LOOKING AHEAD 4.30 What can the UK do to sustain the smart water sector The smart water sector in the UK needs a healthy home market as a springboard for international opportunities. This depends on a supportive policy and regulatory climate, one which appreciates its contribution to securing our water security in a sustainable and affordable manner. • Regulatory and policy challenges and responses • Towards an integrated approach • Leading in underground asset optimisation • Future market opportunities David Lloyd Owen, Managing Director, Envisager 5.10 Chairman’s Closing Remarks and Close of Day Two * Subject to final confirmation x your registration to +44 (0)870 9090 712 or call +44 (0)870 9090 711 Official Media Partner Supported by Want to know how you can get involved? Interested in promoting your services to this market? Contact Teri Arri, SMi Marketing on +44 (0) 207 827 6162 or email: tarri@smi-online.co.uk
  • 4. HALF-DAY POST-CONFERENCE AM WORKSHOP Wednesday 30th April 2014 8.30am – 12.30 pm Marriott Regents Park Hotel, London A: Smart Leakage and Asset Management by Smart Pressure Management In association with Water Loss Research and Analysis Ltd Workshop Leader: Allan Lambert, Managing Director Water Loss Research and Analysis Ltd , and Mark Shepherd, Director JOAT Consulting , Overview of workshop Since 2003 members of the Pressure Management Team of the IWA Water Loss Specialist Group have been researching, developing and promoting practical and internationally applicable methods for predicting the many benefits of pressure management in distribution systems. This has stimulated increased international investment in smart leakage and asset management by smart pressure management. The Workshop will outline the current ‘state of the art’, and several international case studies will be presented. Why you should attend: If you want to know more about: Conservation benefits of reduced leak flow rates, consumption and energy Water Utility benefits from reduced burst frequency: repair costs, deferred renewals, extended asset life, active leakage control costs Customer benefits: fewer complaints and plumbing problems Programme 8.30 Registration and coffee 9.00 Opening remarks 9.10 Session 1 Conservation Benefits 9.50 Session 2 Water Utility Benefits 10.30 Coffee break 11.00 Session 3 Case Studies: Australia, Brazil, Cyprus, Italy, Malaysia, South Africa, West Balkans, UK... 12.20 Closing remarks 12.30 End of workshop About the workshop host Allan Lambert has over 50 years’ experience in the UK and international water industry, split in equal parts between Water Resources/Hydrology, and Non-Revenue Water management, with experience in more than 40 countries. A Past President of the British Hydrological Society, and a special advisor on water resources and leakage to the House of Commons Environment Committee during the 1995-96 drought, he was Technical Secretary to the UK National Leakage Control Initiative in 1992-94, and Leader of the 1st Water Loss Task Force (1995-99) of the International Water Association, which developed the Best Practice International Water Balance and Performance Indicators. A Fellow of the IWA, he has been researching the benefits of pressure management for almost 20 years, and is recognised as a leading international authority in leakage management. About the organisation Water Loss Research and Analysis Ltd, created in 2010, specialises in water loss research. It works closely with ILMSS Ltd – set up by Allan in 2003 - which produces specialist ‘LEAKSSuite’ water loss management software used by some 600 organisations and individuals in around 60 countries.
  • 5. HALF-DAY POST-CONFERENCE PM WORKSHOP Wednesday 30th April 2014 1.30pm – 4.45 pm Marriott Regents Park Hotel, London B: Smart Meters – Big Brother or Social Benefit In association with WRc plc Overview of workshop Most claims around the benefits from smart metering are concerned with less wastage from networks and better customer engagement enabling demand reductions. However smart metering can give a highly detailed picture , of a customer’s use and habits. Some regard this as intrusive and there are fears that such information could be misused. On the other hand such detailed information could also provide significant social benefits in healthcare, community care and reducing risk of household flooding. The workshop will explore this dichotomy to see how benefits can be realised whilst allaying customers’ concerns on privacy. Why you should attend: The workshop will assist those undertaking smart metering to understand customers’ fears and also allow debate on the wider social benefits that could accrue from smart metering. Programme 1.30 Registration and coffee 2.00 Opening remarks 2.10 Session 1 Data privacy – customer’s fears 2.50 Session 2 Beyond water – what could be the wider social benefits 3.30 Coffee break 4.00 Session 3 Where does the balance lie? 4.30 Closing remarks 4.45 End of workshop About the workshop host Andy is Senior Consultant for Flow Measurement and Metering at WRc where he has worked for almost 25 years. During that time he has carried out research into almost all aspects of metering including metering technology, AMR, meter location, long term performance and strategy and policy development. Andy sits on a number of Standards committees and other groups, including the National Measurement Office Flow and Engineering Working Group which provides input to government investment for flow metrology. About the organisation Driven by our clients' needs, WRc is an independent and employee-controlled organisation. As an innovative research-based consultancy, we are passionate about using scientific and engineering skills to develop robust and sustainable solutions to our clients' problems. We work in the water waste and environment sectors and contribute , to the protection, enhancement and maintenance of the natural environment.
  • 6. SMART WATER SYSTEMS Conference: Monday 28th & Tuesday 29th April 2014, Marriott Regents Park Hotel, London, UK Workshops: Wednesday 30th April 2014, London 4 WAYS TO REGISTER www.smart-water-systems.com FAX your booking form to +44 (0) 870 9090 712 PHONE on +44 (0) 870 9090 711 POST your booking form to: Events Team, SMi Group Ltd, 2nd Floor South, Harling House, 47-51 Great Suffolk Street, London, SE1 0BS, UK EARLY BIRD □ Book by 31st January to receive a £400 discount off the conference price DISCOUNT □ Book by 28th February to receive a £200 discount off the conference price CONFERENCE PRICES Unique Reference Number Address: I would like to attend: (Please tick as appropriate) COMMERCIAL ORGANISATIONS □ Conference & 2 Workshops □ Conference & 1 Workshop □ Conference Only □ 2 Workshops only □ 1 Workshop only □ AM Workshop □ PM Workshop UTILITY COMPANIES □ Conference & 2 Workshops □ Conference & 1 Workshop □ Conference Only □ 2 Workshops only □ 1 Workshop only □ AM Workshop □ PM Workshop PROMOTIONAL LITERATURE DISTRIBUTION □ Distribution of your company’s promotional literature to all conference attendees Town/City: The conference fee includes refreshments, lunch, conference papers and access to the Document Portal containing all of the presentations. Our Reference LV U-026 DELEGATE DETAILS Please complete fully and clearly in capital letters. Please photocopy for additional delegates. Title: Forename: Surname: Job Title: Department/Division: Company/Organisation: Email: Company VAT Number: Post/Zip Code: Direct Fax: Total £2697.00 £2098.00 £1499.00 £1198.00 £599.00 +VAT +VAT +VAT +VAT +VAT £3236.40 £2517.60 £1798.80 £1437.60 £718.80 £2097.00 £1498.00 £899.00 £1198.00 £599.00 +VAT +VAT +VAT +VAT +VAT £2516.40 £1797.60 £1078.80 £1437.60 £718.80 £999.00 + VAT £1198.80 Country: Direct Tel: Price Mobile: Switchboard: Signature: Date: I agree to be bound by SMi's Terms and Conditions of Booking. ACCOUNTS DEPT Title: Forename: Surname: LIVE STREAMING/ON DEMAND/ DOCUMENTATION Unable to travel, but would like to watch the conference live, ask questions, participate as if you were in the room. Price Total □ Live Streaming £999.00 + VAT (UK) £1198.80 □ On demand £599.00 + VAT (UK) £718.80 (available 24 hours after the event) □ Access to the conference documentation on the Document Portal £499.00 + VAT £598.80 □ The Conference Presentations - paper copy £499.00 £499.00 (or only £300 if ordered with the Document Portal) Email: Address (if different from above): PAYMENT Town/City: Payment must be made to SMi Group Ltd, and received before the event, by one of the following methods quoting reference U-025 and the delegate’s name. Bookings made within 7 days of the event require payment on booking, methods of payment are below. Please indicate method of payment: Post/Zip Code: Country: Direct Tel: Direct Fax: VENUE Marriott Regents Park Hotel, 128 King Henry's Road, London, NW3 3ST □ Please contact me to book my hotel Alternatively call us on +44 (0) 870 9090 711, email: hotels@smi-online.co.uk or fax +44 (0) 870 9090 712 Terms and Conditions of Booking Payment: If payment is not made at the time of booking, then an invoice will be issued and must be paid immediately and prior to the start of the event. If payment has not been received then credit card details will be requested and payment taken before entry to the event. Bookings within 7 days of event require payment on booking. Access to the Document Portal will not be given until payment has been received. Substitutions/Name Changes: If you are unable to attend you may nominate, in writing, another delegate to take your place at any time prior to the start of the event. Two or more delegates may not ‘share’ a place at an event. Please make separate bookings for each delegate. Cancellation: If you wish to cancel your attendance at an event and you are unable to send a substitute, then we will refund/credit 50% of the due fee less a £50 administration charge, providing that cancellation is made in writing and received at least 28 days prior to the start of the event. Regretfully cancellation after this time cannot be accepted. We will however provide the conferences documentation via the Document Portal to any delegate who has paid but is unable to attend for any reason. Due to the interactive nature of the Briefings we are not normally able to provide documentation in these circumstances. We cannot accept cancellations of orders placed for Documentation or the Document Portal as these are reproduced specifically to order If we have . to cancel the event for any reason, then we will make a full refund immediately, but disclaim any further liability. Alterations: It may become necessary for us to make alterations to the content, speakers, timing, venue or date of the event compared to the advertised programme. Data Protection: The SMi Group gathers personal data in accordance with the UK Data Protection Act 1998 and we may use this to contact you by telephone, fax, post or email to tell you about other products and services. Unless you tick here □ we may also share your data with third parties offering complementary products or services. 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Card Billing Address (If different from above): VAT VAT at 20% is charged on the attendance fees for all delegates. VAT is also charged on live Streaming, on Demand, Document portal and literature distribution for all UK customers and for those EU Customers not supplying a registration number for their own country here. ________________________________________________________________________ If you have any further queries please call the Events Team on tel +44 (0) 870 9090 711 or you can email them at events@smi-online.co.uk