SlideShare a Scribd company logo
1 of 4
Download to read offline
ROB TOLLEY
LONDON
CEO and Co-Founder of Global Specialty Underwriters
How to Become a Better Problem
Solver
How to Become a Better
Problem Solver
Problem solving is a key skill that’s universally required: entrepreneurs and
business employees alike will benefit from the ability to find the cause of complex
problems and solve them. While problem solving may be a difficult skill to master,
there are many things that an individual can do to improve their abilities in this
regard.
What Are Problem-Solving Skills?
First of all, it’s important to identify what problem-solving skills actually are. In
general, they’re the consistent use of techniques that allow a person to
understand the causes of a problem, overcome short-term crises and create
strategies to resolve longer-term problems. Great problem-solvers are also able to
turn problems into opportunities.
Identifying the Problem
Successful CEOs – such as Rob Tolley – recognise that an individual must become
adept at identifying the underlying problem to become a better problem-solver.
This involves separating out the symptoms from the cause. This is likely to take
some time and will involve undertaking research to get to the root of the issue.
How to Become a Better
Problem Solver
Visualise the Issue
In some cases, a visual representation of the situation can help to solve problems.
A simple diagram of the process or situation that’s an issue can reveal its inherent
complexities and prevent it from seeming overwhelming. Visually mapping out
both the existing problem and a possible solution can be an excellent way to bring
clarity and clearly define the problem area.
Try Creating Psychological Distance
Psychological distance can be a powerful tool in the problem-solving arsenal.
According to some experts, creating this distance between a person and the
problem they’re trying to solve can lead to an increase in creative solutions. It’s
believed that creating psychological distance from the problem can help
individuals think in a more abstract manner and therefore form unexpected
connections.
Rob Tolley, former London broker, knows that psychological distance can be
achieved by thinking of the problem as unlikely or deliberately viewing it from
another person’s perspective.
How to Become a Better
Problem Solver
Measure Problem-Solving Success
As part of the process of becoming a better problem solver, it’s important to
measure one’s problem-solving success. For example, how does the solution
measure up against the goals and objectives set, has the budget been
overstretched, and was there a measurable outcome? Part of becoming a great
problem-solver is learning the ability to recognise not only where a solution has
succeeded but also where one has failed – and learning from this for next time.

More Related Content

Similar to Rob Tolley London - How to Become a Better Problem Solver

Ronn Torossian: How to Excel as a Manager and Master Your Workflow
Ronn Torossian: How to Excel as a Manager and Master Your WorkflowRonn Torossian: How to Excel as a Manager and Master Your Workflow
Ronn Torossian: How to Excel as a Manager and Master Your Workflow5W Public Relations/5WPR
 
Making and problem solving skills-Akram Jabar Najim
Making and problem solving skills-Akram Jabar NajimMaking and problem solving skills-Akram Jabar Najim
Making and problem solving skills-Akram Jabar NajimAkramEnglish
 
LEADING A PROJECT.pptx
LEADING A PROJECT.pptxLEADING A PROJECT.pptx
LEADING A PROJECT.pptxjanidogar
 
Reframing Leadership Brochure 2016
Reframing Leadership Brochure 2016Reframing Leadership Brochure 2016
Reframing Leadership Brochure 2016Philip Pryor
 
Critical Thinking and Problem Solving
Critical Thinking and Problem Solving Critical Thinking and Problem Solving
Critical Thinking and Problem Solving Jaya Pathak
 
Effective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptxEffective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptxShivamKasana2
 
8 important soft skills freelancers need to have (1).pdf
8 important soft skills freelancers need to have (1).pdf8 important soft skills freelancers need to have (1).pdf
8 important soft skills freelancers need to have (1).pdfJagriti Rai
 
Problem solving in work place
Problem solving in work placeProblem solving in work place
Problem solving in work placeKujur Mamta
 
Shining By Result.pdf
Shining By Result.pdfShining By Result.pdf
Shining By Result.pdfAliZahedi29
 
Empowering Outcome-Driven Teams by Ibotta PM
Empowering Outcome-Driven Teams by Ibotta PMEmpowering Outcome-Driven Teams by Ibotta PM
Empowering Outcome-Driven Teams by Ibotta PMProduct School
 
Leadership wih goofy 2
Leadership wih goofy 2Leadership wih goofy 2
Leadership wih goofy 2carolyncollins
 
Problem solving skill
Problem solving skillProblem solving skill
Problem solving skillEmanuele Musa
 
The Keys to Finding Top Performers
The Keys to Finding Top PerformersThe Keys to Finding Top Performers
The Keys to Finding Top PerformersDemont Daniel
 

Similar to Rob Tolley London - How to Become a Better Problem Solver (20)

Ronn Torossian: How to Excel as a Manager and Master Your Workflow
Ronn Torossian: How to Excel as a Manager and Master Your WorkflowRonn Torossian: How to Excel as a Manager and Master Your Workflow
Ronn Torossian: How to Excel as a Manager and Master Your Workflow
 
Making and problem solving skills-Akram Jabar Najim
Making and problem solving skills-Akram Jabar NajimMaking and problem solving skills-Akram Jabar Najim
Making and problem solving skills-Akram Jabar Najim
 
LEADING A PROJECT.pptx
LEADING A PROJECT.pptxLEADING A PROJECT.pptx
LEADING A PROJECT.pptx
 
Solve Problems Productively
Solve Problems ProductivelySolve Problems Productively
Solve Problems Productively
 
Reframing Leadership Brochure 2016
Reframing Leadership Brochure 2016Reframing Leadership Brochure 2016
Reframing Leadership Brochure 2016
 
Problem solving
Problem solvingProblem solving
Problem solving
 
Critical Thinking and Problem Solving
Critical Thinking and Problem Solving Critical Thinking and Problem Solving
Critical Thinking and Problem Solving
 
L 63 Article Successful PM
L 63 Article Successful PML 63 Article Successful PM
L 63 Article Successful PM
 
Problem management
Problem managementProblem management
Problem management
 
Counselling skill for managers: Performance counselling
Counselling skill for managers: Performance counsellingCounselling skill for managers: Performance counselling
Counselling skill for managers: Performance counselling
 
Effective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptxEffective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptx
 
8 important soft skills freelancers need to have (1).pdf
8 important soft skills freelancers need to have (1).pdf8 important soft skills freelancers need to have (1).pdf
8 important soft skills freelancers need to have (1).pdf
 
Problem solving and PBL
Problem solving and PBLProblem solving and PBL
Problem solving and PBL
 
Problem solving in work place
Problem solving in work placeProblem solving in work place
Problem solving in work place
 
Shining By Result.pdf
Shining By Result.pdfShining By Result.pdf
Shining By Result.pdf
 
Empowering Outcome-Driven Teams by Ibotta PM
Empowering Outcome-Driven Teams by Ibotta PMEmpowering Outcome-Driven Teams by Ibotta PM
Empowering Outcome-Driven Teams by Ibotta PM
 
Leadership wih goofy 2
Leadership wih goofy 2Leadership wih goofy 2
Leadership wih goofy 2
 
Problem solving skill
Problem solving skillProblem solving skill
Problem solving skill
 
Moving On
Moving OnMoving On
Moving On
 
The Keys to Finding Top Performers
The Keys to Finding Top PerformersThe Keys to Finding Top Performers
The Keys to Finding Top Performers
 

More from Rob Tolley

Starting a Business in 2024: The Importance of Market Research
Starting a Business in 2024: The Importance of Market ResearchStarting a Business in 2024: The Importance of Market Research
Starting a Business in 2024: The Importance of Market ResearchRob Tolley
 
Nurturing Customer Relationships: Strategic Engagement
Nurturing Customer Relationships: Strategic EngagementNurturing Customer Relationships: Strategic Engagement
Nurturing Customer Relationships: Strategic EngagementRob Tolley
 
Rob Tolley London - The Best Advice for Entrepreneurial Success
Rob Tolley London - The Best Advice for Entrepreneurial SuccessRob Tolley London - The Best Advice for Entrepreneurial Success
Rob Tolley London - The Best Advice for Entrepreneurial SuccessRob Tolley
 
Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...
Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...
Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...Rob Tolley
 
Rob Tolley London - Three of the Biggest Business Trends for 2024
Rob Tolley London - Three of the Biggest Business Trends for 2024Rob Tolley London - Three of the Biggest Business Trends for 2024
Rob Tolley London - Three of the Biggest Business Trends for 2024Rob Tolley
 
Rob Tolley London - Specie Insurance What It is and When It’s Needed
Rob Tolley London - Specie Insurance What It is and When It’s NeededRob Tolley London - Specie Insurance What It is and When It’s Needed
Rob Tolley London - Specie Insurance What It is and When It’s NeededRob Tolley
 
Rob Tolley London - Financial Strategy What Are Capital Requirements
Rob Tolley London - Financial Strategy What Are Capital RequirementsRob Tolley London - Financial Strategy What Are Capital Requirements
Rob Tolley London - Financial Strategy What Are Capital RequirementsRob Tolley
 
Rob Tolley London - The Importance of Financial Analysis for Business Growth
Rob Tolley London - The Importance of Financial Analysis for Business GrowthRob Tolley London - The Importance of Financial Analysis for Business Growth
Rob Tolley London - The Importance of Financial Analysis for Business GrowthRob Tolley
 
Rob Tolley London - The Importance of Building a Business Strategy
Rob Tolley London - The Importance of Building a Business StrategyRob Tolley London - The Importance of Building a Business Strategy
Rob Tolley London - The Importance of Building a Business StrategyRob Tolley
 
Rob Tolley London - How to Exceed Clients’ Expectations
Rob Tolley London - How to Exceed Clients’ ExpectationsRob Tolley London - How to Exceed Clients’ Expectations
Rob Tolley London - How to Exceed Clients’ ExpectationsRob Tolley
 
Becoming a Better Problem Solver - Obstacles to Problem-Solving
Becoming a Better Problem Solver - Obstacles to Problem-SolvingBecoming a Better Problem Solver - Obstacles to Problem-Solving
Becoming a Better Problem Solver - Obstacles to Problem-SolvingRob Tolley
 
Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...
Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...
Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...Rob Tolley
 
Rob Tolley London - What Is Risk Transfer and What Are Its Benefits
Rob Tolley London - What Is Risk Transfer and What Are Its BenefitsRob Tolley London - What Is Risk Transfer and What Are Its Benefits
Rob Tolley London - What Is Risk Transfer and What Are Its BenefitsRob Tolley
 
Rob Tolley London - Is a Surety Bond a Better Option Than a Bank Guarantee
Rob Tolley London - Is a Surety Bond a Better Option Than a Bank GuaranteeRob Tolley London - Is a Surety Bond a Better Option Than a Bank Guarantee
Rob Tolley London - Is a Surety Bond a Better Option Than a Bank GuaranteeRob Tolley
 
About Rob Tolley - CEO of Global Specialty Underwriters LLC
About Rob Tolley - CEO of Global Specialty Underwriters LLCAbout Rob Tolley - CEO of Global Specialty Underwriters LLC
About Rob Tolley - CEO of Global Specialty Underwriters LLCRob Tolley
 
Rob Tolley London - MGAs
Rob Tolley London - MGAsRob Tolley London - MGAs
Rob Tolley London - MGAsRob Tolley
 
Rob Tolley London - Financial Strategy
Rob Tolley London - Financial StrategyRob Tolley London - Financial Strategy
Rob Tolley London - Financial StrategyRob Tolley
 
Rob Tolley London - Construction Surety Bonds
Rob Tolley London - Construction Surety BondsRob Tolley London - Construction Surety Bonds
Rob Tolley London - Construction Surety BondsRob Tolley
 
Rob Tolley London - Client Relations
Rob Tolley London - Client RelationsRob Tolley London - Client Relations
Rob Tolley London - Client RelationsRob Tolley
 
Investment Options for Entrepreneurs
Investment Options for EntrepreneursInvestment Options for Entrepreneurs
Investment Options for EntrepreneursRob Tolley
 

More from Rob Tolley (20)

Starting a Business in 2024: The Importance of Market Research
Starting a Business in 2024: The Importance of Market ResearchStarting a Business in 2024: The Importance of Market Research
Starting a Business in 2024: The Importance of Market Research
 
Nurturing Customer Relationships: Strategic Engagement
Nurturing Customer Relationships: Strategic EngagementNurturing Customer Relationships: Strategic Engagement
Nurturing Customer Relationships: Strategic Engagement
 
Rob Tolley London - The Best Advice for Entrepreneurial Success
Rob Tolley London - The Best Advice for Entrepreneurial SuccessRob Tolley London - The Best Advice for Entrepreneurial Success
Rob Tolley London - The Best Advice for Entrepreneurial Success
 
Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...
Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...
Rob Tolley London - How Can Businesses Give Back to Their Customers & Why Is ...
 
Rob Tolley London - Three of the Biggest Business Trends for 2024
Rob Tolley London - Three of the Biggest Business Trends for 2024Rob Tolley London - Three of the Biggest Business Trends for 2024
Rob Tolley London - Three of the Biggest Business Trends for 2024
 
Rob Tolley London - Specie Insurance What It is and When It’s Needed
Rob Tolley London - Specie Insurance What It is and When It’s NeededRob Tolley London - Specie Insurance What It is and When It’s Needed
Rob Tolley London - Specie Insurance What It is and When It’s Needed
 
Rob Tolley London - Financial Strategy What Are Capital Requirements
Rob Tolley London - Financial Strategy What Are Capital RequirementsRob Tolley London - Financial Strategy What Are Capital Requirements
Rob Tolley London - Financial Strategy What Are Capital Requirements
 
Rob Tolley London - The Importance of Financial Analysis for Business Growth
Rob Tolley London - The Importance of Financial Analysis for Business GrowthRob Tolley London - The Importance of Financial Analysis for Business Growth
Rob Tolley London - The Importance of Financial Analysis for Business Growth
 
Rob Tolley London - The Importance of Building a Business Strategy
Rob Tolley London - The Importance of Building a Business StrategyRob Tolley London - The Importance of Building a Business Strategy
Rob Tolley London - The Importance of Building a Business Strategy
 
Rob Tolley London - How to Exceed Clients’ Expectations
Rob Tolley London - How to Exceed Clients’ ExpectationsRob Tolley London - How to Exceed Clients’ Expectations
Rob Tolley London - How to Exceed Clients’ Expectations
 
Becoming a Better Problem Solver - Obstacles to Problem-Solving
Becoming a Better Problem Solver - Obstacles to Problem-SolvingBecoming a Better Problem Solver - Obstacles to Problem-Solving
Becoming a Better Problem Solver - Obstacles to Problem-Solving
 
Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...
Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...
Financial Analysis: Leverage Analysis, Growth Rates, Profitability Analysis a...
 
Rob Tolley London - What Is Risk Transfer and What Are Its Benefits
Rob Tolley London - What Is Risk Transfer and What Are Its BenefitsRob Tolley London - What Is Risk Transfer and What Are Its Benefits
Rob Tolley London - What Is Risk Transfer and What Are Its Benefits
 
Rob Tolley London - Is a Surety Bond a Better Option Than a Bank Guarantee
Rob Tolley London - Is a Surety Bond a Better Option Than a Bank GuaranteeRob Tolley London - Is a Surety Bond a Better Option Than a Bank Guarantee
Rob Tolley London - Is a Surety Bond a Better Option Than a Bank Guarantee
 
About Rob Tolley - CEO of Global Specialty Underwriters LLC
About Rob Tolley - CEO of Global Specialty Underwriters LLCAbout Rob Tolley - CEO of Global Specialty Underwriters LLC
About Rob Tolley - CEO of Global Specialty Underwriters LLC
 
Rob Tolley London - MGAs
Rob Tolley London - MGAsRob Tolley London - MGAs
Rob Tolley London - MGAs
 
Rob Tolley London - Financial Strategy
Rob Tolley London - Financial StrategyRob Tolley London - Financial Strategy
Rob Tolley London - Financial Strategy
 
Rob Tolley London - Construction Surety Bonds
Rob Tolley London - Construction Surety BondsRob Tolley London - Construction Surety Bonds
Rob Tolley London - Construction Surety Bonds
 
Rob Tolley London - Client Relations
Rob Tolley London - Client RelationsRob Tolley London - Client Relations
Rob Tolley London - Client Relations
 
Investment Options for Entrepreneurs
Investment Options for EntrepreneursInvestment Options for Entrepreneurs
Investment Options for Entrepreneurs
 

Rob Tolley London - How to Become a Better Problem Solver

  • 1. ROB TOLLEY LONDON CEO and Co-Founder of Global Specialty Underwriters How to Become a Better Problem Solver
  • 2. How to Become a Better Problem Solver Problem solving is a key skill that’s universally required: entrepreneurs and business employees alike will benefit from the ability to find the cause of complex problems and solve them. While problem solving may be a difficult skill to master, there are many things that an individual can do to improve their abilities in this regard. What Are Problem-Solving Skills? First of all, it’s important to identify what problem-solving skills actually are. In general, they’re the consistent use of techniques that allow a person to understand the causes of a problem, overcome short-term crises and create strategies to resolve longer-term problems. Great problem-solvers are also able to turn problems into opportunities. Identifying the Problem Successful CEOs – such as Rob Tolley – recognise that an individual must become adept at identifying the underlying problem to become a better problem-solver. This involves separating out the symptoms from the cause. This is likely to take some time and will involve undertaking research to get to the root of the issue.
  • 3. How to Become a Better Problem Solver Visualise the Issue In some cases, a visual representation of the situation can help to solve problems. A simple diagram of the process or situation that’s an issue can reveal its inherent complexities and prevent it from seeming overwhelming. Visually mapping out both the existing problem and a possible solution can be an excellent way to bring clarity and clearly define the problem area. Try Creating Psychological Distance Psychological distance can be a powerful tool in the problem-solving arsenal. According to some experts, creating this distance between a person and the problem they’re trying to solve can lead to an increase in creative solutions. It’s believed that creating psychological distance from the problem can help individuals think in a more abstract manner and therefore form unexpected connections. Rob Tolley, former London broker, knows that psychological distance can be achieved by thinking of the problem as unlikely or deliberately viewing it from another person’s perspective.
  • 4. How to Become a Better Problem Solver Measure Problem-Solving Success As part of the process of becoming a better problem solver, it’s important to measure one’s problem-solving success. For example, how does the solution measure up against the goals and objectives set, has the budget been overstretched, and was there a measurable outcome? Part of becoming a great problem-solver is learning the ability to recognise not only where a solution has succeeded but also where one has failed – and learning from this for next time.