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Personal Particular
Student ID : 11AAB04079 Program Enrolled : Psychology
Full Name : CHEW YAN Gender : FEMALE
Last Name : CHEN Marital Status : SINGLE
Data of Birth : 02/05/1993 Nationality : MALAYSIA
NRIC : 930502-05-5417 Race : CHINESE
Passport No : - Driver License Class : D
Telephone No 1 : 017-6468930 Mobile : 017-6468930
Telephone No 2 : - Email : chewyan93@gmail.com
Mailing Address
Mailing Address : 581, LORONG S2 D20, ACACIA, SEREMBAN 2, 70300 SEREMBAN, NEGERI SEMBILAN.
Guardian Address
Address : 581, LORONG S2 D20, ACACIA, SEREMBAN 2, 70300 SEREMBAN, NEGERI SEMBILAN.
Guardian Contact
Contact Name : HOY FOO LIN Phone Number : 016-7892540
Email : - Mobile Number : 016-7892540
Relationship : MOTHER
Education Background
Institute /
University
: University Tunku Abdul Rahman
Faculty : FAS – FACULTY OF ARTS AND
SOCIAL SCIENCE
Department : DEPARTMENT OF PSYCHOLOGY
AND COUNSELING
Located In : MALAYSIA
Academic
Qualification
: BACHELOR OF SOCIAL SCIENCE (HONS) PSYCHOLOGY
Current CGPA : 3.6384
Institute /
University
:University of Tunku Abdul
Rahman
Located In :Malaysia
Academic
Qualification
Credit hours
:
:
Foundation in Science (CGPA : 3.8648)
54
CGPA :3.8648
From :MAY 2011 To :SEP 2012
Institute /
University
:S.M.K Bukit Mewah
Located In :Negeri Sembilan, Malaysia
Academic
Qualification
:SPM ( 8A 2B+)
From :January 2006 To :December 2010
Language Proficiency
Language Written Spoken
English Good Good
Chinese Good Good
Bahasa Malaysia Good Good
Cantonese N.A Good
Hakka N.A Good
Computer Skills
Computer Proficiency
Microsoft Word Good
Microsoft Excel Good
Microsoft Power Point Good
Outstanding Achievements/Awards
Year Outstanding Achievements
October 2011 Excellent Academic Achievement for Foundation Studies
October 2012 Excellent Achievement of Academic Honours – Dean’s List
May 2013 Excellent Achievement of Academic Honours – Dean’s List
October 2013 Excellent Achievement of Academic Honours – Dean’s List
January 2014 Excellent Achievement of Academic Honours – Dean’s List
October 2014 Excellent Achievement of Academic Honours – Dean’s List
January 2015 Excellent Achievement of Academic Honours – Dean’s List
Extra-Curricular Activities
Year Activity/Position Organization
2012 UTAR 10th Anniversary FEST 2012 Centre for Foundation Studies
2012 English Immersion Programme (EIP)
Helper
Centre for Foundation Studies
2013 Vice President Gerakan Belia Bersatu Malaysia,
Cawangan Rahang, N. Sembilan
2013 Young Entrepreneur Society Annual
Dinner Committee
Young Entrepreneur Society,
UTAR
2013 Feel Free to Talk 1 Department of Psychology and
Counseling
2014 Feel Free to Talk 2 Psychology Society
2014 TEAM Camp Biological Science Society
2014 Psychology Week Helpers Psychology Society
2014 Psychological First Aid Online The National Child Traumatic
Stress Network, National Center
for PTSD
Work Experience
Job Title Main Job Description Company
HR Executive (Internship)
June-September 2015
-Handle Claims Processing from end to end for
one Business Group by using SAP
(Systems, Applications & Products in Data
Processing)
- Involve in filing documents.
Averis Sdn. Bhd
HR Executive(Claims Analyst)
September-Current
-Handle Claims Processing from end to end for
few Business Groups by using SAP
(Systems, Applications & Products in Data
Processing).
-Provide Ad Hoc Report to Business Groups
PIC.
- Attend empathetically and promptly to
customers’ feedback via emails and phone call to
make sure their voices are heard and solved.
- Involve in enhancement project/testing to
improve claims processing efficiently and reduce
claims processing time.
- Discuss claims policy with Business Group HR
& FA to have better understanding via phone
call, email as well as conference call as they are
from other countries like China.
- Conduct Policy training to peers among Claims
Team.
Averis Sdn. Bhd
Training Attended Date
Sharing Session: Service Manager 05.08.2015
Creative Excel 2007 for Productivity & Efficiency 20.01.2016-21.01.2016
Fish! Philosophy Workshop 02.03.2016
Communicating for Service Excellence 09.03.2016-10.03.2016
Sharing Session: Performance Management 07.04.2016
Refresher Session: Fish Philosophy 27.04.2016
Awards & Recognition Date
SPOT Award September 2015
SPOT Award March 2016
STAR Award Quarter 1 2016
Lean Six Sigma Yellow Belt Training 04.05.2016

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Resume

  • 1. Personal Particular Student ID : 11AAB04079 Program Enrolled : Psychology Full Name : CHEW YAN Gender : FEMALE Last Name : CHEN Marital Status : SINGLE Data of Birth : 02/05/1993 Nationality : MALAYSIA NRIC : 930502-05-5417 Race : CHINESE Passport No : - Driver License Class : D Telephone No 1 : 017-6468930 Mobile : 017-6468930 Telephone No 2 : - Email : chewyan93@gmail.com Mailing Address Mailing Address : 581, LORONG S2 D20, ACACIA, SEREMBAN 2, 70300 SEREMBAN, NEGERI SEMBILAN. Guardian Address Address : 581, LORONG S2 D20, ACACIA, SEREMBAN 2, 70300 SEREMBAN, NEGERI SEMBILAN. Guardian Contact Contact Name : HOY FOO LIN Phone Number : 016-7892540 Email : - Mobile Number : 016-7892540 Relationship : MOTHER Education Background Institute / University : University Tunku Abdul Rahman Faculty : FAS – FACULTY OF ARTS AND SOCIAL SCIENCE Department : DEPARTMENT OF PSYCHOLOGY AND COUNSELING Located In : MALAYSIA Academic Qualification : BACHELOR OF SOCIAL SCIENCE (HONS) PSYCHOLOGY Current CGPA : 3.6384
  • 2. Institute / University :University of Tunku Abdul Rahman Located In :Malaysia Academic Qualification Credit hours : : Foundation in Science (CGPA : 3.8648) 54 CGPA :3.8648 From :MAY 2011 To :SEP 2012 Institute / University :S.M.K Bukit Mewah Located In :Negeri Sembilan, Malaysia Academic Qualification :SPM ( 8A 2B+) From :January 2006 To :December 2010 Language Proficiency Language Written Spoken English Good Good Chinese Good Good Bahasa Malaysia Good Good Cantonese N.A Good Hakka N.A Good Computer Skills Computer Proficiency Microsoft Word Good Microsoft Excel Good Microsoft Power Point Good
  • 3. Outstanding Achievements/Awards Year Outstanding Achievements October 2011 Excellent Academic Achievement for Foundation Studies October 2012 Excellent Achievement of Academic Honours – Dean’s List May 2013 Excellent Achievement of Academic Honours – Dean’s List October 2013 Excellent Achievement of Academic Honours – Dean’s List January 2014 Excellent Achievement of Academic Honours – Dean’s List October 2014 Excellent Achievement of Academic Honours – Dean’s List January 2015 Excellent Achievement of Academic Honours – Dean’s List Extra-Curricular Activities Year Activity/Position Organization 2012 UTAR 10th Anniversary FEST 2012 Centre for Foundation Studies 2012 English Immersion Programme (EIP) Helper Centre for Foundation Studies 2013 Vice President Gerakan Belia Bersatu Malaysia, Cawangan Rahang, N. Sembilan 2013 Young Entrepreneur Society Annual Dinner Committee Young Entrepreneur Society, UTAR 2013 Feel Free to Talk 1 Department of Psychology and Counseling 2014 Feel Free to Talk 2 Psychology Society 2014 TEAM Camp Biological Science Society 2014 Psychology Week Helpers Psychology Society 2014 Psychological First Aid Online The National Child Traumatic Stress Network, National Center for PTSD
  • 4. Work Experience Job Title Main Job Description Company HR Executive (Internship) June-September 2015 -Handle Claims Processing from end to end for one Business Group by using SAP (Systems, Applications & Products in Data Processing) - Involve in filing documents. Averis Sdn. Bhd HR Executive(Claims Analyst) September-Current -Handle Claims Processing from end to end for few Business Groups by using SAP (Systems, Applications & Products in Data Processing). -Provide Ad Hoc Report to Business Groups PIC. - Attend empathetically and promptly to customers’ feedback via emails and phone call to make sure their voices are heard and solved. - Involve in enhancement project/testing to improve claims processing efficiently and reduce claims processing time. - Discuss claims policy with Business Group HR & FA to have better understanding via phone call, email as well as conference call as they are from other countries like China. - Conduct Policy training to peers among Claims Team. Averis Sdn. Bhd Training Attended Date Sharing Session: Service Manager 05.08.2015 Creative Excel 2007 for Productivity & Efficiency 20.01.2016-21.01.2016 Fish! Philosophy Workshop 02.03.2016 Communicating for Service Excellence 09.03.2016-10.03.2016 Sharing Session: Performance Management 07.04.2016 Refresher Session: Fish Philosophy 27.04.2016
  • 5. Awards & Recognition Date SPOT Award September 2015 SPOT Award March 2016 STAR Award Quarter 1 2016 Lean Six Sigma Yellow Belt Training 04.05.2016