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RECAP/SUMMARY: 2019 CIO
PRIORITIES & PREDICTIONS
Research summary
Analysts covered
• Constellation
• IDG
• Gartner
• Forrester
• IDC
CONSTELLATION RESEARCH
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
IDG RESEARCH
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
GARTNER
2019 Gartner CIO Agenda:
Secure the Foundation for
Digital Business Six key take-aways for a successful
transformation
1. Digitalization, along with growth, is now top priority for both private- and public-
sector organizations
2. Business model change is inevitable - The most common external drivers of
business model change relate to consumer expectations and brand while the
most common internal drivers relate to the search for growth or cost pressure.
3. The consumer is at the center
4. With consumer engagement comes reward — and risk
5. A product-centric approach is better
6. Digital transformation is a rebalancing act
• Find ways to redistribute investments between business-as-usual systems,
which consume 71% of the budget, and the new, potentially disruptive
technologies.
• Build relationships with the business and other stakeholders while
communicating the value of IT for digital business
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
Recap of  2019 CIO Surveys and predictions
FORRESTER
Forrester Predictions 2019: CIO
• Forrester is sizing up 2019 as the “year when transformation goes pragmatic”
• In his lead-in to the 2019 predictions, Barnes described this year as one where external forces compelled
all organisations to embrace digital transformation and customer experience changes.
• It requires the right foundation and a measured approach to emerging technology and innovation.
• To deliver, though, CIOs will need to recognize that their ability to innovate is stunted by a foundation that
is anything but flexible or agile. Forrester predicts that growth in back-office technology will accelerate,
hitting 5% as CIOs deliver a customer-obsessed operating model that is fast, connected, and insights-
driven.
• Digital transformation continues to dominate business decision making, Barnes continued. At the same
time, the overwhelming majority of firms remain in the ‘beginner’ or ‘intermediate’ stages of transformation.
• “You can’t keep delivering on your promises on the front-end if the back-end processes don’t change.”
https://www.cio.com.au/article/649509/forrester-why-2019-year-digital-cio-reckoning/
IDC
Predictions from the 2019 IDC FutureScape for Worldwide CIO Agenda
1. By 2021, driven by LOB needs, 70 percent of CIOs will deliver “agile connectivity” via APIs and architectures that interconnect
digital solutions from cloud vendors, system developers, start-ups, and others.
2. Compelled to curtail IT spending, improve enterprise IT agility, and accelerate innovation, 70 percent of CIOs will aggressively
apply data and AI to IT operations, tools, and processes by 2021.
3. By 2022, 65 percent of enterprises will task CIOs to transform and modernise governance policies to seize the opportunities
and confront new risks posed by AI, ML, and data privacy and ethics.
4. Through 2022, 75 percent of successful digital strategies will be built by a transformed IT organisation, with modernised and
rationalised infrastructure, applications, and data architectures.
5. By 2020, 80 percent of IT executive leadership will be compensated based on business KPIs and metrics that measure IT’s
effectiveness in driving business performance and growth, not IT operational measures.
6. By 2020, 60 percent of CIOs will initiate a digital trust framework that goes beyond preventing cyberattacks and enables
organisations to resiliently rebound from adverse situations, events, and effects.
7. By 2022, 75 percent of CIOs who do not shift their organisations to empowered IT product teams to enable digital innovation,
disruption, and scale will fail in their roles.
8. Through 2022, the talent pool for emerging technologies will be inadequate to fill at least 30 percent of global demand and
effective skills development and retention will become differentiating strategies.
9. By 2021, 65 percent of CIOs will expand agile/DevOps practices into the wider business to achieve the velocity necessary for
innovation, execution, and change.
10. By 2023, 70 percent of CIOs who cannot manage the IT governance, strategy, and operations divides between LOB-dominated
edge computing, operational technology, and IT will fail professionally.
https://www.idc.com/events/futurescape

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Recap of 2019 CIO Surveys and predictions

  • 1. RECAP/SUMMARY: 2019 CIO PRIORITIES & PREDICTIONS Research summary
  • 2. Analysts covered • Constellation • IDG • Gartner • Forrester • IDC
  • 17. 2019 Gartner CIO Agenda: Secure the Foundation for Digital Business Six key take-aways for a successful transformation 1. Digitalization, along with growth, is now top priority for both private- and public- sector organizations 2. Business model change is inevitable - The most common external drivers of business model change relate to consumer expectations and brand while the most common internal drivers relate to the search for growth or cost pressure. 3. The consumer is at the center 4. With consumer engagement comes reward — and risk 5. A product-centric approach is better 6. Digital transformation is a rebalancing act • Find ways to redistribute investments between business-as-usual systems, which consume 71% of the budget, and the new, potentially disruptive technologies. • Build relationships with the business and other stakeholders while communicating the value of IT for digital business
  • 23. Forrester Predictions 2019: CIO • Forrester is sizing up 2019 as the “year when transformation goes pragmatic” • In his lead-in to the 2019 predictions, Barnes described this year as one where external forces compelled all organisations to embrace digital transformation and customer experience changes. • It requires the right foundation and a measured approach to emerging technology and innovation. • To deliver, though, CIOs will need to recognize that their ability to innovate is stunted by a foundation that is anything but flexible or agile. Forrester predicts that growth in back-office technology will accelerate, hitting 5% as CIOs deliver a customer-obsessed operating model that is fast, connected, and insights- driven. • Digital transformation continues to dominate business decision making, Barnes continued. At the same time, the overwhelming majority of firms remain in the ‘beginner’ or ‘intermediate’ stages of transformation. • “You can’t keep delivering on your promises on the front-end if the back-end processes don’t change.” https://www.cio.com.au/article/649509/forrester-why-2019-year-digital-cio-reckoning/
  • 24. IDC
  • 25. Predictions from the 2019 IDC FutureScape for Worldwide CIO Agenda 1. By 2021, driven by LOB needs, 70 percent of CIOs will deliver “agile connectivity” via APIs and architectures that interconnect digital solutions from cloud vendors, system developers, start-ups, and others. 2. Compelled to curtail IT spending, improve enterprise IT agility, and accelerate innovation, 70 percent of CIOs will aggressively apply data and AI to IT operations, tools, and processes by 2021. 3. By 2022, 65 percent of enterprises will task CIOs to transform and modernise governance policies to seize the opportunities and confront new risks posed by AI, ML, and data privacy and ethics. 4. Through 2022, 75 percent of successful digital strategies will be built by a transformed IT organisation, with modernised and rationalised infrastructure, applications, and data architectures. 5. By 2020, 80 percent of IT executive leadership will be compensated based on business KPIs and metrics that measure IT’s effectiveness in driving business performance and growth, not IT operational measures. 6. By 2020, 60 percent of CIOs will initiate a digital trust framework that goes beyond preventing cyberattacks and enables organisations to resiliently rebound from adverse situations, events, and effects. 7. By 2022, 75 percent of CIOs who do not shift their organisations to empowered IT product teams to enable digital innovation, disruption, and scale will fail in their roles. 8. Through 2022, the talent pool for emerging technologies will be inadequate to fill at least 30 percent of global demand and effective skills development and retention will become differentiating strategies. 9. By 2021, 65 percent of CIOs will expand agile/DevOps practices into the wider business to achieve the velocity necessary for innovation, execution, and change. 10. By 2023, 70 percent of CIOs who cannot manage the IT governance, strategy, and operations divides between LOB-dominated edge computing, operational technology, and IT will fail professionally. https://www.idc.com/events/futurescape