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The Secrets of Renting
Cars at Home & Abroad
FTU DFW 2015
The Secrets of Renting
Cars at Home & Abroad
FTU DFW 2015
Stefan Krasowski
Rapid Travel Chai
What is Your Priority?
Leisure?
Business?
Domestic?
International?
©Stefan Krasowski, All Rights Reserved
Leisure?
Business?
Domestic?
International?
My Rental Car Experience
Rented cars weekly for 2 years of NY-Atlanta commute
Lots of short US trips for 1-2 people
International rentals in many countries
Fender benders in US
Breakdown in Bulgaria
Smash and grab in Toronto
Wife threatening divorce in Saudi Arabia
Rented cars weekly for 2 years of NY-Atlanta commute
Lots of short US trips for 1-2 people
International rentals in many countries
Fender benders in US
Breakdown in Bulgaria
Smash and grab in Toronto
Wife threatening divorce in Saudi Arabia
©Stefan Krasowski, All Rights Reserved
Itinerary
Rental Agencies
Portals
Hotwire and Priceline
More Deals
Extras and How to Avoid Them
International
Strategy
Rental Agencies
Portals
Hotwire and Priceline
More Deals
Extras and How to Avoid Them
International
Strategy
©Stefan Krasowski, All Rights Reserved
Goal Setting
Reserving:
You can spend a lot of time to save a little money
Renting:
You can save a little money to have a lot of aggravation
Set goals and stick to them!
Reserving:
You can spend a lot of time to save a little money
Renting:
You can save a little money to have a lot of aggravation
Set goals and stick to them!
©Stefan Krasowski, All Rights Reserved
Rental Car Tradeoff Hypothetical
When to not save $10:
Orlando, FL car rental
Spring break
Huge lines at counter
Eye-rolling spouse
Screaming children
When to save $10:
Moline, IL car rental
Always off-peak
No lines
No spouse
No children
When to not save $10:
Orlando, FL car rental
Spring break
Huge lines at counter
Eye-rolling spouse
Screaming children
©Stefan Krasowski, All Rights Reserved
When to save $10:
Moline, IL car rental
Always off-peak
No lines
No spouse
No children
Rental Agencies
©Stefan Krasowski, All Rights Reserved
Alamo Insiders for skip the line and free additional driver
No rewards program
Few big miles and points promos
Alamo
©Stefan Krasowski, All Rights Reserved
Avis Preferred – skip the line
Avis First – 12 rentals/35 days or Chase Ink; weekend certs
Avis President’s & Chairman’s – invitation only
Double-dip with Avis Corporate Rewards
Lots of miles & points promos
Avis
Avis Preferred – skip the line
Avis First – 12 rentals/35 days or Chase Ink; weekend certs
Avis President’s & Chairman’s – invitation only
Double-dip with Avis Corporate Rewards
Lots of miles & points promos
©Stefan Krasowski, All Rights Reserved
Lots of international locations
RapidRez profile + FastBreak to skip the line
Technically need 3 rentals/year to keep FastBreak
No rewards program
Budget
Lots of international locations
RapidRez profile + FastBreak to skip the line
Technically need 3 rentals/year to keep FastBreak
No rewards program
©Stefan Krasowski, All Rights Reserved
Dollar Express/Thrifty Blue Chip to skip the line
Enroll for rewards: 16 rental days = 1 free day
Few big miles and points promos
Watch for scammy fees like huge daily toll charges
Dollar/Thrifty
Dollar Express/Thrifty Blue Chip to skip the line
Enroll for rewards: 16 rental days = 1 free day
Few big miles and points promos
Watch for scammy fees like huge daily toll charges
©Stefan Krasowski, All Rights Reserved
Tons of US neighborhood locations
Enterprise Plus:
Stingy, complicated rewards program
Must register, then separately opt in for rewards
Can credit National rentals to Enterprise
No miles and points promos except Delta
Enterprise
Tons of US neighborhood locations
Enterprise Plus:
Stingy, complicated rewards program
Must register, then separately opt in for rewards
Can credit National rentals to Enterprise
No miles and points promos except Delta
©Stefan Krasowski, All Rights Reserved
Gold Plus Rewards - earn and redeem in many countries
Rewards great for one-way rentals - ≈ double price
Five Star/President’s Circle = 7/20 rentals per year
Platinum membership fee $1,200-$1,500 per year
Amex Biz Platinum – 4-hour grace period (must use CDP)
Amex Open Business – 3-10% discount or 1-4 points bonus
Hertz
Gold Plus Rewards - earn and redeem in many countries
Rewards great for one-way rentals - ≈ double price
Five Star/President’s Circle = 7/20 rentals per year
Platinum membership fee $1,200-$1,500 per year
Amex Biz Platinum – 4-hour grace period (must use CDP)
Amex Open Business – 3-10% discount or 1-4 points bonus
©Stefan Krasowski, All Rights Reserved
Delta Medallion status + bonuses with Hertz
United copied earning and added elite status for 2015
1K/Plat/Club Card/Presidential Plus Card = President’s Circle
Gold/Silver = Five Star
Hertz: Delta & United
Delta Medallion status + bonuses with Hertz
United copied earning and added elite status for 2015
1K/Plat/Club Card/Presidential Plus Card = President’s Circle
Gold/Silver = Five Star
©Stefan Krasowski, All Rights Reserved
Emerald Club:
1 rental = 1 credit (8 day rental = 2 credits, 12 = 3, etc)
Free days are 7/6/5 credits depending on elite status
Credit Enterprise rentals to National
Regular 1-2-Free promo is generous
Exec Exec Elite 12 rentals or 25 days or Amex Platinum
Exec Elite 40 rentals or 80 days
Emerald Club Aisle – must reserve midsize or higher
National
Emerald Club:
1 rental = 1 credit (8 day rental = 2 credits, 12 = 3, etc)
Free days are 7/6/5 credits depending on elite status
Credit Enterprise rentals to National
Regular 1-2-Free promo is generous
Exec Exec Elite 12 rentals or 25 days or Amex Platinum
Exec Elite 40 rentals or 80 days
Emerald Club Aisle – must reserve midsize or higher
©Stefan Krasowski, All Rights Reserved
Watch the fees, see Travel by Points @ bit.ly/1mF4AOY
Offers constantly come and go, always check fine print
Avis has lots of offers:
Virgin Atlantic 1,000 miles for 1-day rental
Club Carlson 9,000 points for 3-day rental
Delta & Hertz often have good offers
Earning Miles & Points
Watch the fees, see Travel by Points @ bit.ly/1mF4AOY
Offers constantly come and go, always check fine print
Avis has lots of offers:
Virgin Atlantic 1,000 miles for 1-day rental
Club Carlson 9,000 points for 3-day rental
Delta & Hertz often have good offers
©Stefan Krasowski, All Rights Reserved
Double-dip with corporate programs
Corporate Programs
©Stefan Krasowski, All Rights Reserved
Portals
©Stefan Krasowski, All Rights Reserved
Membership or credit card to book (maybe not to rent)
Discounts/coupons are quarterly, best deals within 3 months
Typically cannot earn awards or miles
Typically cannot skip the line with frequent renter program
Typically few international locations
Often saves a lot of money
Portal Basics
Membership or credit card to book (maybe not to rent)
Discounts/coupons are quarterly, best deals within 3 months
Typically cannot earn awards or miles
Typically cannot skip the line with frequent renter program
Typically few international locations
Often saves a lot of money
©Stefan Krasowski, All Rights Reserved
Alamo, Avis, Budget, Enterprise – can add frequent renter
Fully flexible – no credit card required
Good for large vehicles
Low price finder not perfect – test coupons manually
Costco Travel
Alamo, Avis, Budget, Enterprise – can add frequent renter
Fully flexible – no credit card required
Good for large vehicles
Low price finder not perfect – test coupons manually
©Stefan Krasowski, All Rights Reserved
Similar to Costco but adds Dollar, Hertz & National
Don’t need to be a member to book
BJ’s Travel
©Stefan Krasowski, All Rights Reserved
Must have Capital One card, but can
pay with any card
Pay with points or cash
Prepaid but can cancel up to 24 hours
before rental
Capital One
Must have Capital One card, but can
pay with any card
Pay with points or cash
Prepaid but can cancel up to 24 hours
before rental
©Stefan Krasowski, All Rights Reserved
Same platform, often same pricing
Chase must pay with registered card
Pay with points or cash
Prepaid but can cancel up to 24
hours before rental
No one-ways or off-airport
Chase Ultimate Rewards & Citi ThankYou
Same platform, often same pricing
Chase must pay with registered card
Pay with points or cash
Prepaid but can cancel up to 24
hours before rental
No one-ways or off-airport
©Stefan Krasowski, All Rights Reserved
Hotwire and Priceline
©Stefan Krasowski, All Rights Reserved
The Hotwire and Priceline Tradeoff
Why to Not Use:
No changes, no refunds*
Unpleasant surprises*
No elite status recognition*
No miles and points*
*There are always exceptions and luck
Why to Use:
Save Money
Why to Not Use:
No changes, no refunds*
Unpleasant surprises*
No elite status recognition*
No miles and points*
*There are always exceptions and luck
©Stefan Krasowski, All Rights Reserved
Hotwire and Priceline Fees
Hotwire Priceline opaque rates often loaded with fees
Do not compare per day rates
Do compare total price
©Stefan Krasowski, All Rights Reserved
Portland 1 day car: Expedia $18/day=$23 total vs Priceline $18 bid=$29.34
Rates often not as good as flexible reservation portals
(Costco, Capital One, Chase, etc.)
Guaranteed major agency – but includes Dollar/Thrifty
No off-airport, no one-way
Must be age 25+
Hotwire Hot Rates
Rates often not as good as flexible reservation portals
(Costco, Capital One, Chase, etc.)
Guaranteed major agency – but includes Dollar/Thrifty
No off-airport, no one-way
Must be age 25+
©Stefan Krasowski, All Rights Reserved
Pick-up up to 24 hours late – book Sun night, pick-up Mon
(call agency to hold a car on peak times)
Hotwire Hot Rates
©Stefan Krasowski, All Rights Reserved
Atlanta Sun 10 pm pick-up $63.65 vs Mon 8 am $81.26
Always unlimited miles (important for international)
30-minute grace period on returns
Extensions at agency rates – can be very expensive
All add-ons billed at agency rates
(e.g. Dollar/Thrifty huge toll charges)
Hotwire Hot Rates
Always unlimited miles (important for international)
30-minute grace period on returns
Extensions at agency rates – can be very expensive
All add-ons billed at agency rates
(e.g. Dollar/Thrifty huge toll charges)
©Stefan Krasowski, All Rights Reserved
Rates often 10-30% lower than Hotwire
Alamo, Avis, Budget, Hertz, and National only
Rates not always available – change search parameters
No off-airport, no one-way
Always unlimited miles (important for international)
Extensions and add-ons at agency rates
Drivers under 25 allowed for additional fees
Priceline Name Your Own Price®
Rates often 10-30% lower than Hotwire
Alamo, Avis, Budget, Hertz, and National only
Rates not always available – change search parameters
No off-airport, no one-way
Always unlimited miles (important for international)
Extensions and add-ons at agency rates
Drivers under 25 allowed for additional fees
©Stefan Krasowski, All Rights Reserved
Step 1: Priceline Lowball Test
Enter a lowball bid and click “Choose”
Priceline Cars – Bidding Strategy
Step 1: Priceline Lowball Test
Enter a lowball bid and click “Choose”
©Stefan Krasowski, All Rights Reserved
Step 2 (cont): Lowball triggers “low chance of being accepted”
Priceline Cars – Bidding Strategy
©Stefan Krasowski, All Rights Reserved
If you don’t get this screen, you are starting too high
Step 2 (cont): “Previous Page” and step up the bids
Priceline Cars – Bidding Strategy
©Stefan Krasowski, All Rights Reserved
Step 2 (cont): Priceline Sweetspot when goes to offer page
Priceline Cars – Bidding Strategy
©Stefan Krasowski, All Rights Reserved
You’re not done yet!
Step 3: Bid around Priceline Sweetspot
For short, economy rentals, $1-$2 under often works
Longer rentals and bigger cars can widen the gap
Can be more aggressive depending on lead time
Priceline Cars – Bidding Strategy
Step 3: Bid around Priceline Sweetspot
For short, economy rentals, $1-$2 under often works
Longer rentals and bigger cars can widen the gap
Can be more aggressive depending on lead time
©Stefan Krasowski, All Rights Reserved
Needed car next day so bid $16, final price $54.36 with Hertz
Same trip wait 24 hours to re-bid
Can immediately re-bid for different car type (up or down)
Compact may be same price as economy
Change return date may allow re-bid (e.g. Tue 6 am, then
try Mon 11 pm – you get the car for 24-hour days)
I generally find 1-2 weeks out is good time to bid
Priceline Cars – Re-Bidding the Official Way
Same trip wait 24 hours to re-bid
Can immediately re-bid for different car type (up or down)
Compact may be same price as economy
Change return date may allow re-bid (e.g. Tue 6 am, then
try Mon 11 pm – you get the car for 24-hour days)
I generally find 1-2 weeks out is good time to bid
©Stefan Krasowski, All Rights Reserved
1. Use browser private window
2. Don’t log in
3. Bid with low balance gift card
4. Repeat in new private browser
Priceline Re-Bidding Hack
1. Use browser private window
2. Don’t log in
3. Bid with low balance gift card
4. Repeat in new private browser
©Stefan Krasowski, All Rights Reserved
If bid is accepted you get a processing error
If not accepted, no processing error
You can enter correct number or abandon
Priceline Re-Bidding Hack
If bid is accepted you get a processing error
If not accepted, no processing error
You can enter correct number or abandon
©Stefan Krasowski, All Rights Reserved
Other Deals
©Stefan Krasowski, All Rights Reserved
Check out Million Mile Secrets 12-Part Cheap Car Rentals
@ bit.ly/1b7MjZl
Endless Sources to Try
©Stefan Krasowski, All Rights Reserved
OTAs are mainly a starting point, rarely the best deal
Kayak is useful for meta-search
Priceline often has good flexible rates
Are OTAs Useful?
©Stefan Krasowski, All Rights Reserved
$20 for $40 certificates at Alamo, Enterprise, National
Read the exclusions, except some hassles in redemption
Check out FrequentMiler @ bit.ly/1hoI3Vy
Discover Certificates
©Stefan Krasowski, All Rights Reserved
Corporate codes can be useful IF YOU ARE ELIGIBLE
Safest to use codes that have no attached insurance
Corporate Codes
©Stefan Krasowski, All Rights Reserved
SEA-PDX: $62 vs $198
with my corporate code
Very hard to avoid one-way charges
Minimize by doing separate rental for one-way days only
Redeem National certs
Redeem Hertz points for roughly 2x cost
Some corporate codes unlimited mileage + no drop charge
See MapHappy @ bit.ly/1IVIKnu
One-Way Charges
Very hard to avoid one-way charges
Minimize by doing separate rental for one-way days only
Redeem National certs
Redeem Hertz points for roughly 2x cost
Some corporate codes unlimited mileage + no drop charge
See MapHappy @ bit.ly/1IVIKnu
©Stefan Krasowski, All Rights Reserved
Check locations on agency websites
Reach by walk, hotel shuttles, public transport
Verify hours – closed Sunday, charge till Monday
May pick you up (but not at airport)
May drop you off (possibly at airport)
Many portals do not include off-airport
Off-Airport
Check locations on agency websites
Reach by walk, hotel shuttles, public transport
Verify hours – closed Sunday, charge till Monday
May pick you up (but not at airport)
May drop you off (possibly at airport)
Many portals do not include off-airport
©Stefan Krasowski, All Rights Reserved
Atlanta Mon peak: airport $66.71 vs off $48.15/day
Off-Airport Example
One Subway Stop Away
©Stefan Krasowski, All Rights Reserved
Verify Business Hours
Cashback deals for rental agencies and OTAs
Always check the fine print, especially for OTAs
Don’t Forget Cashback Portals
©Stefan Krasowski, All Rights Reserved
Audi A4s in Dallas
FTU $50 off 2-day rental code: FTU50
Silvercar
©Stefan Krasowski, All Rights Reserved
Useful for frequent visits to major US cities
Hertz 24/7 free to join
Sharing
©Stefan Krasowski, All Rights Reserved
Extras and How to Avoid Them
©Stefan Krasowski, All Rights Reserved
Most credit cards provide CDW secondary to any insurance
Chase United Explorer and Diners Club are primary
Amex Premium Rental Protection is primary but only CDW
($19.95/$24.95 per rental)
If you are comfortable using your own auto insurance,
you don’t need CDW
Business cards typically limited to business rentals
Example: smash and grab in Toronto on business rental
with Chase Ink Plus – claim process took 3 months
Insurance - CDW
Most credit cards provide CDW secondary to any insurance
Chase United Explorer and Diners Club are primary
Amex Premium Rental Protection is primary but only CDW
($19.95/$24.95 per rental)
If you are comfortable using your own auto insurance,
you don’t need CDW
Business cards typically limited to business rentals
Example: smash and grab in Toronto on business rental
with Chase Ink Plus – claim process took 3 months
©Stefan Krasowski, All Rights Reserved
Credit cards only cover CDW, nothing else!!!
Liability – state mandated minimums enough for you?
Personal Accident, Theft – evaluate based on your needs
Insurance - Other
©Stefan Krasowski, All Rights Reserved
1. Avis, Budget & Enterprise – free for spouse or partner
2. Alamo, Hertz & National – free for program members
3. Book through Costco Travel portal
4. AAA, AARP & USAA membership & using their codes
5. California law
See details at Million Mile Secrets @ bit.ly/QAZ8Bv
Additional Drivers
1. Avis, Budget & Enterprise – free for spouse or partner
2. Alamo, Hertz & National – free for program members
3. Book through Costco Travel portal
4. AAA, AARP & USAA membership & using their codes
5. California law
See details at Million Mile Secrets @ bit.ly/QAZ8Bv
©Stefan Krasowski, All Rights Reserved
20 years old can rent with Hertz, 21 at other agencies
Under 25 surcharge varies by agency and state, $15+/day
Free membership with USAA (no military affiliation
required) and book with their codes waives the fee at
Avis, Budget, Enterprise and Hertz
See details at Million Mile Secrets @ bit.ly/QHW0nc
Young Drivers
20 years old can rent with Hertz, 21 at other agencies
Under 25 surcharge varies by agency and state, $15+/day
Free membership with USAA (no military affiliation
required) and book with their codes waives the fee at
Avis, Budget, Enterprise and Hertz
See details at Million Mile Secrets @ bit.ly/QHW0nc
©Stefan Krasowski, All Rights Reserved
Most agencies charge per toll plus daily fee for entire rental
Dollar/Thrifty charges per day for unlimited tolls
Trip one toll and you are charged for the ENTIRE rental
Ways to avoid:
1.Get a toll pass for frequent destinations
2.Pay tolls online with toll authority right after rental
Tolls
Welcome to Newark
- $17.49/day
Most agencies charge per toll plus daily fee for entire rental
Dollar/Thrifty charges per day for unlimited tolls
Trip one toll and you are charged for the ENTIRE rental
Ways to avoid:
1.Get a toll pass for frequent destinations
2.Pay tolls online with toll authority right after rental
©Stefan Krasowski, All Rights Reserved
Refill or prepay
The less than 75 mile rental scam – must have fuel receipt
Fuel
©Stefan Krasowski, All Rights Reserved
International
©Stefan Krasowski, All Rights Reserved
International Driving
Exhilarating or stressful?
Is driving the best option?
Will your companions be a nuisance?
©Stefan Krasowski, All Rights Reserved
International Driving Alternative
Charter a taxi for a day
• Pick a moving taxi, not one parked by your hotel
• Test driver first with a short trip
• Be very clear about route, time and costs
Charter a taxi for a day
• Pick a moving taxi, not one parked by your hotel
• Test driver first with a short trip
• Be very clear about route, time and costs
©Stefan Krasowski, All Rights Reserved
My Guide to International Driving
Driving on the left is surprisingly easy
Driving a manual in tight, hilly European towns is not easy
Automatics are rare and expensive
©Stefan Krasowski, All Rights Reserved
International Driving Permit
Valid only for 1 year, can be forward dated for trip
Need to get in home country (get at AAA in US)
Relatively few countries insist on IDP to rent
Absolutely must have in Japan and South Korea
Must carry driver’s license as well
Valid only for 1 year, can be forward dated for trip
Need to get in home country (get at AAA in US)
Relatively few countries insist on IDP to rent
Absolutely must have in Japan and South Korea
Must carry driver’s license as well
©Stefan Krasowski, All Rights Reserved
International Booking
Booking sites often ‘location not found’/’sold out’
Try rental agency websites
Try AutoEurope for unlimited mileage (not just for Europe)
©Stefan Krasowski, All Rights Reserved
International Rental Process
Major agencies are almost all local franchise
Rarely get elite benefits (some exceptions like Australia)
Slow, slow, slow rental process in many countries
Frequent renter program preferences can mess things up
like insurance options that are not equivalent
(ex: I have had Avis US liability become EU Supercover)
Major agencies are almost all local franchise
Rarely get elite benefits (some exceptions like Australia)
Slow, slow, slow rental process in many countries
Frequent renter program preferences can mess things up
like insurance options that are not equivalent
(ex: I have had Avis US liability become EU Supercover)
©Stefan Krasowski, All Rights Reserved
International Gotchas
High mileage charges – I had a 0 km rate in Macedonia!
After-hours pick-up/drop-off charges – especially Europe
Winterization – Europe again
Mandatory insurance – Mexico & Central America
Cross-border fees and paperwork
One-way drop charges
Administrative fees for traffic violations
High mileage charges – I had a 0 km rate in Macedonia!
After-hours pick-up/drop-off charges – especially Europe
Winterization – Europe again
Mandatory insurance – Mexico & Central America
Cross-border fees and paperwork
One-way drop charges
Administrative fees for traffic violations
©Stefan Krasowski, All Rights Reserved
International Gotchas
©Stefan Krasowski, All Rights Reserved
Riga, Latvia:
$43 to pick up at 8 pm!
Ayers Rock:
100 km fee +
$0.23 per km!
Scammy International Agencies
©Stefan Krasowski, All Rights Reserved
The Avis/Budget Home Currency Scam
Avis/Budget default opt your credit cards to bill in home
currency at terrible rate plus 3% fee
Europe may still be USD – don’t use Avis profile to reserve
Uncheck!!!
Avis/Budget default opt your credit cards to bill in home
currency at terrible rate plus 3% fee
Europe may still be USD – don’t use Avis profile to reserve
©Stefan Krasowski, All Rights Reserved
International Insurance
Credit card CDW exclusions – Ireland, Israel, Italy and more
Many Chase and Citi cards now cover ALL countries –
get certificate of coverage for rental agency (Ireland, Israel)
Insurance often mandatory, sometimes included in rate:
• Canada rates include liability
• Mexico/Central America require adding liability
• Basic CDW included in Europe – Supercover enhances
• Kuwait temporary license and insurance
Credit card CDW exclusions – Ireland, Israel, Italy and more
Many Chase and Citi cards now cover ALL countries –
get certificate of coverage for rental agency (Ireland, Israel)
Insurance often mandatory, sometimes included in rate:
• Canada rates include liability
• Mexico/Central America require adding liability
• Basic CDW included in Europe – Supercover enhances
• Kuwait temporary license and insurance
©Stefan Krasowski, All Rights Reserved
International GPS
T-Mobile phone with free data in 120+ countries
Offline map apps for iPhone and Android
GPS device – buy region map chips on ebay
©Stefan Krasowski, All Rights Reserved
Popular in Australia & New Zealand – few, expensive hotels
Campervans
©Stefan Krasowski, All Rights Reserved
Strategy
©Stefan Krasowski, All Rights Reserved
My goal: economy to mid-size for cheap
1. Baseline check at Hotwire
2. BJ’s, Costco or Capital One provisional booking
3. Recheck 2-3 months out (new portal coupons)
4. Recheck and try Priceline 1-2 weeks out
My key: keep discipline to avoid endless rate searches
My US Strategy
My goal: economy to mid-size for cheap
1. Baseline check at Hotwire
2. BJ’s, Costco or Capital One provisional booking
3. Recheck 2-3 months out (new portal coupons)
4. Recheck and try Priceline 1-2 weeks out
My key: keep discipline to avoid endless rate searches
©Stefan Krasowski, All Rights Reserved
My goal: basic car, unlimited mileage, no surprises
1. Check portals, especially BJ’s (others limit locations)
2. Check agencies & verify location, hours, charges
3. Check OTAs like AutoEurope and Priceline
My key: unlimited mileage with no bogus fees
My International Strategy
My goal: basic car, unlimited mileage, no surprises
1. Check portals, especially BJ’s (others limit locations)
2. Check agencies & verify location, hours, charges
3. Check OTAs like AutoEurope and Priceline
My key: unlimited mileage with no bogus fees
©Stefan Krasowski, All Rights Reserved
bit.ly/1Djio75
bit.ly/1b7MjZl
bit.ly/1hoI3Vy
bit.ly/1IVIKnu
bit.ly/QAZ8Bv
bit.ly/QHW0nc
Short Links
bit.ly/1Djio75
bit.ly/1b7MjZl
bit.ly/1hoI3Vy
bit.ly/1IVIKnu
bit.ly/QAZ8Bv
bit.ly/QHW0nc
©Stefan Krasowski, All Rights Reserved
Thank You
stefan@rapidtravelchai.com
@rapidtravelchai
rapidtravelchai.com
©Stefan Krasowski, All Rights Reserved

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Rapid Travel Chai: The Secrets of Renting Cars at Home and Abroad at FTU DFW 2015

  • 1. The Secrets of Renting Cars at Home & Abroad FTU DFW 2015 The Secrets of Renting Cars at Home & Abroad FTU DFW 2015 Stefan Krasowski Rapid Travel Chai
  • 2. What is Your Priority? Leisure? Business? Domestic? International? ©Stefan Krasowski, All Rights Reserved Leisure? Business? Domestic? International?
  • 3. My Rental Car Experience Rented cars weekly for 2 years of NY-Atlanta commute Lots of short US trips for 1-2 people International rentals in many countries Fender benders in US Breakdown in Bulgaria Smash and grab in Toronto Wife threatening divorce in Saudi Arabia Rented cars weekly for 2 years of NY-Atlanta commute Lots of short US trips for 1-2 people International rentals in many countries Fender benders in US Breakdown in Bulgaria Smash and grab in Toronto Wife threatening divorce in Saudi Arabia ©Stefan Krasowski, All Rights Reserved
  • 4. Itinerary Rental Agencies Portals Hotwire and Priceline More Deals Extras and How to Avoid Them International Strategy Rental Agencies Portals Hotwire and Priceline More Deals Extras and How to Avoid Them International Strategy ©Stefan Krasowski, All Rights Reserved
  • 5. Goal Setting Reserving: You can spend a lot of time to save a little money Renting: You can save a little money to have a lot of aggravation Set goals and stick to them! Reserving: You can spend a lot of time to save a little money Renting: You can save a little money to have a lot of aggravation Set goals and stick to them! ©Stefan Krasowski, All Rights Reserved
  • 6. Rental Car Tradeoff Hypothetical When to not save $10: Orlando, FL car rental Spring break Huge lines at counter Eye-rolling spouse Screaming children When to save $10: Moline, IL car rental Always off-peak No lines No spouse No children When to not save $10: Orlando, FL car rental Spring break Huge lines at counter Eye-rolling spouse Screaming children ©Stefan Krasowski, All Rights Reserved When to save $10: Moline, IL car rental Always off-peak No lines No spouse No children
  • 8. Alamo Insiders for skip the line and free additional driver No rewards program Few big miles and points promos Alamo ©Stefan Krasowski, All Rights Reserved
  • 9. Avis Preferred – skip the line Avis First – 12 rentals/35 days or Chase Ink; weekend certs Avis President’s & Chairman’s – invitation only Double-dip with Avis Corporate Rewards Lots of miles & points promos Avis Avis Preferred – skip the line Avis First – 12 rentals/35 days or Chase Ink; weekend certs Avis President’s & Chairman’s – invitation only Double-dip with Avis Corporate Rewards Lots of miles & points promos ©Stefan Krasowski, All Rights Reserved
  • 10. Lots of international locations RapidRez profile + FastBreak to skip the line Technically need 3 rentals/year to keep FastBreak No rewards program Budget Lots of international locations RapidRez profile + FastBreak to skip the line Technically need 3 rentals/year to keep FastBreak No rewards program ©Stefan Krasowski, All Rights Reserved
  • 11. Dollar Express/Thrifty Blue Chip to skip the line Enroll for rewards: 16 rental days = 1 free day Few big miles and points promos Watch for scammy fees like huge daily toll charges Dollar/Thrifty Dollar Express/Thrifty Blue Chip to skip the line Enroll for rewards: 16 rental days = 1 free day Few big miles and points promos Watch for scammy fees like huge daily toll charges ©Stefan Krasowski, All Rights Reserved
  • 12. Tons of US neighborhood locations Enterprise Plus: Stingy, complicated rewards program Must register, then separately opt in for rewards Can credit National rentals to Enterprise No miles and points promos except Delta Enterprise Tons of US neighborhood locations Enterprise Plus: Stingy, complicated rewards program Must register, then separately opt in for rewards Can credit National rentals to Enterprise No miles and points promos except Delta ©Stefan Krasowski, All Rights Reserved
  • 13. Gold Plus Rewards - earn and redeem in many countries Rewards great for one-way rentals - ≈ double price Five Star/President’s Circle = 7/20 rentals per year Platinum membership fee $1,200-$1,500 per year Amex Biz Platinum – 4-hour grace period (must use CDP) Amex Open Business – 3-10% discount or 1-4 points bonus Hertz Gold Plus Rewards - earn and redeem in many countries Rewards great for one-way rentals - ≈ double price Five Star/President’s Circle = 7/20 rentals per year Platinum membership fee $1,200-$1,500 per year Amex Biz Platinum – 4-hour grace period (must use CDP) Amex Open Business – 3-10% discount or 1-4 points bonus ©Stefan Krasowski, All Rights Reserved
  • 14. Delta Medallion status + bonuses with Hertz United copied earning and added elite status for 2015 1K/Plat/Club Card/Presidential Plus Card = President’s Circle Gold/Silver = Five Star Hertz: Delta & United Delta Medallion status + bonuses with Hertz United copied earning and added elite status for 2015 1K/Plat/Club Card/Presidential Plus Card = President’s Circle Gold/Silver = Five Star ©Stefan Krasowski, All Rights Reserved
  • 15. Emerald Club: 1 rental = 1 credit (8 day rental = 2 credits, 12 = 3, etc) Free days are 7/6/5 credits depending on elite status Credit Enterprise rentals to National Regular 1-2-Free promo is generous Exec Exec Elite 12 rentals or 25 days or Amex Platinum Exec Elite 40 rentals or 80 days Emerald Club Aisle – must reserve midsize or higher National Emerald Club: 1 rental = 1 credit (8 day rental = 2 credits, 12 = 3, etc) Free days are 7/6/5 credits depending on elite status Credit Enterprise rentals to National Regular 1-2-Free promo is generous Exec Exec Elite 12 rentals or 25 days or Amex Platinum Exec Elite 40 rentals or 80 days Emerald Club Aisle – must reserve midsize or higher ©Stefan Krasowski, All Rights Reserved
  • 16. Watch the fees, see Travel by Points @ bit.ly/1mF4AOY Offers constantly come and go, always check fine print Avis has lots of offers: Virgin Atlantic 1,000 miles for 1-day rental Club Carlson 9,000 points for 3-day rental Delta & Hertz often have good offers Earning Miles & Points Watch the fees, see Travel by Points @ bit.ly/1mF4AOY Offers constantly come and go, always check fine print Avis has lots of offers: Virgin Atlantic 1,000 miles for 1-day rental Club Carlson 9,000 points for 3-day rental Delta & Hertz often have good offers ©Stefan Krasowski, All Rights Reserved
  • 17. Double-dip with corporate programs Corporate Programs ©Stefan Krasowski, All Rights Reserved
  • 19. Membership or credit card to book (maybe not to rent) Discounts/coupons are quarterly, best deals within 3 months Typically cannot earn awards or miles Typically cannot skip the line with frequent renter program Typically few international locations Often saves a lot of money Portal Basics Membership or credit card to book (maybe not to rent) Discounts/coupons are quarterly, best deals within 3 months Typically cannot earn awards or miles Typically cannot skip the line with frequent renter program Typically few international locations Often saves a lot of money ©Stefan Krasowski, All Rights Reserved
  • 20. Alamo, Avis, Budget, Enterprise – can add frequent renter Fully flexible – no credit card required Good for large vehicles Low price finder not perfect – test coupons manually Costco Travel Alamo, Avis, Budget, Enterprise – can add frequent renter Fully flexible – no credit card required Good for large vehicles Low price finder not perfect – test coupons manually ©Stefan Krasowski, All Rights Reserved
  • 21. Similar to Costco but adds Dollar, Hertz & National Don’t need to be a member to book BJ’s Travel ©Stefan Krasowski, All Rights Reserved
  • 22. Must have Capital One card, but can pay with any card Pay with points or cash Prepaid but can cancel up to 24 hours before rental Capital One Must have Capital One card, but can pay with any card Pay with points or cash Prepaid but can cancel up to 24 hours before rental ©Stefan Krasowski, All Rights Reserved
  • 23. Same platform, often same pricing Chase must pay with registered card Pay with points or cash Prepaid but can cancel up to 24 hours before rental No one-ways or off-airport Chase Ultimate Rewards & Citi ThankYou Same platform, often same pricing Chase must pay with registered card Pay with points or cash Prepaid but can cancel up to 24 hours before rental No one-ways or off-airport ©Stefan Krasowski, All Rights Reserved
  • 24. Hotwire and Priceline ©Stefan Krasowski, All Rights Reserved
  • 25. The Hotwire and Priceline Tradeoff Why to Not Use: No changes, no refunds* Unpleasant surprises* No elite status recognition* No miles and points* *There are always exceptions and luck Why to Use: Save Money Why to Not Use: No changes, no refunds* Unpleasant surprises* No elite status recognition* No miles and points* *There are always exceptions and luck ©Stefan Krasowski, All Rights Reserved
  • 26. Hotwire and Priceline Fees Hotwire Priceline opaque rates often loaded with fees Do not compare per day rates Do compare total price ©Stefan Krasowski, All Rights Reserved Portland 1 day car: Expedia $18/day=$23 total vs Priceline $18 bid=$29.34
  • 27. Rates often not as good as flexible reservation portals (Costco, Capital One, Chase, etc.) Guaranteed major agency – but includes Dollar/Thrifty No off-airport, no one-way Must be age 25+ Hotwire Hot Rates Rates often not as good as flexible reservation portals (Costco, Capital One, Chase, etc.) Guaranteed major agency – but includes Dollar/Thrifty No off-airport, no one-way Must be age 25+ ©Stefan Krasowski, All Rights Reserved
  • 28. Pick-up up to 24 hours late – book Sun night, pick-up Mon (call agency to hold a car on peak times) Hotwire Hot Rates ©Stefan Krasowski, All Rights Reserved Atlanta Sun 10 pm pick-up $63.65 vs Mon 8 am $81.26
  • 29. Always unlimited miles (important for international) 30-minute grace period on returns Extensions at agency rates – can be very expensive All add-ons billed at agency rates (e.g. Dollar/Thrifty huge toll charges) Hotwire Hot Rates Always unlimited miles (important for international) 30-minute grace period on returns Extensions at agency rates – can be very expensive All add-ons billed at agency rates (e.g. Dollar/Thrifty huge toll charges) ©Stefan Krasowski, All Rights Reserved
  • 30. Rates often 10-30% lower than Hotwire Alamo, Avis, Budget, Hertz, and National only Rates not always available – change search parameters No off-airport, no one-way Always unlimited miles (important for international) Extensions and add-ons at agency rates Drivers under 25 allowed for additional fees Priceline Name Your Own Price® Rates often 10-30% lower than Hotwire Alamo, Avis, Budget, Hertz, and National only Rates not always available – change search parameters No off-airport, no one-way Always unlimited miles (important for international) Extensions and add-ons at agency rates Drivers under 25 allowed for additional fees ©Stefan Krasowski, All Rights Reserved
  • 31. Step 1: Priceline Lowball Test Enter a lowball bid and click “Choose” Priceline Cars – Bidding Strategy Step 1: Priceline Lowball Test Enter a lowball bid and click “Choose” ©Stefan Krasowski, All Rights Reserved
  • 32. Step 2 (cont): Lowball triggers “low chance of being accepted” Priceline Cars – Bidding Strategy ©Stefan Krasowski, All Rights Reserved If you don’t get this screen, you are starting too high
  • 33. Step 2 (cont): “Previous Page” and step up the bids Priceline Cars – Bidding Strategy ©Stefan Krasowski, All Rights Reserved
  • 34. Step 2 (cont): Priceline Sweetspot when goes to offer page Priceline Cars – Bidding Strategy ©Stefan Krasowski, All Rights Reserved You’re not done yet!
  • 35. Step 3: Bid around Priceline Sweetspot For short, economy rentals, $1-$2 under often works Longer rentals and bigger cars can widen the gap Can be more aggressive depending on lead time Priceline Cars – Bidding Strategy Step 3: Bid around Priceline Sweetspot For short, economy rentals, $1-$2 under often works Longer rentals and bigger cars can widen the gap Can be more aggressive depending on lead time ©Stefan Krasowski, All Rights Reserved Needed car next day so bid $16, final price $54.36 with Hertz
  • 36. Same trip wait 24 hours to re-bid Can immediately re-bid for different car type (up or down) Compact may be same price as economy Change return date may allow re-bid (e.g. Tue 6 am, then try Mon 11 pm – you get the car for 24-hour days) I generally find 1-2 weeks out is good time to bid Priceline Cars – Re-Bidding the Official Way Same trip wait 24 hours to re-bid Can immediately re-bid for different car type (up or down) Compact may be same price as economy Change return date may allow re-bid (e.g. Tue 6 am, then try Mon 11 pm – you get the car for 24-hour days) I generally find 1-2 weeks out is good time to bid ©Stefan Krasowski, All Rights Reserved
  • 37. 1. Use browser private window 2. Don’t log in 3. Bid with low balance gift card 4. Repeat in new private browser Priceline Re-Bidding Hack 1. Use browser private window 2. Don’t log in 3. Bid with low balance gift card 4. Repeat in new private browser ©Stefan Krasowski, All Rights Reserved
  • 38. If bid is accepted you get a processing error If not accepted, no processing error You can enter correct number or abandon Priceline Re-Bidding Hack If bid is accepted you get a processing error If not accepted, no processing error You can enter correct number or abandon ©Stefan Krasowski, All Rights Reserved
  • 39. Other Deals ©Stefan Krasowski, All Rights Reserved
  • 40. Check out Million Mile Secrets 12-Part Cheap Car Rentals @ bit.ly/1b7MjZl Endless Sources to Try ©Stefan Krasowski, All Rights Reserved
  • 41. OTAs are mainly a starting point, rarely the best deal Kayak is useful for meta-search Priceline often has good flexible rates Are OTAs Useful? ©Stefan Krasowski, All Rights Reserved
  • 42. $20 for $40 certificates at Alamo, Enterprise, National Read the exclusions, except some hassles in redemption Check out FrequentMiler @ bit.ly/1hoI3Vy Discover Certificates ©Stefan Krasowski, All Rights Reserved
  • 43. Corporate codes can be useful IF YOU ARE ELIGIBLE Safest to use codes that have no attached insurance Corporate Codes ©Stefan Krasowski, All Rights Reserved SEA-PDX: $62 vs $198 with my corporate code
  • 44. Very hard to avoid one-way charges Minimize by doing separate rental for one-way days only Redeem National certs Redeem Hertz points for roughly 2x cost Some corporate codes unlimited mileage + no drop charge See MapHappy @ bit.ly/1IVIKnu One-Way Charges Very hard to avoid one-way charges Minimize by doing separate rental for one-way days only Redeem National certs Redeem Hertz points for roughly 2x cost Some corporate codes unlimited mileage + no drop charge See MapHappy @ bit.ly/1IVIKnu ©Stefan Krasowski, All Rights Reserved
  • 45. Check locations on agency websites Reach by walk, hotel shuttles, public transport Verify hours – closed Sunday, charge till Monday May pick you up (but not at airport) May drop you off (possibly at airport) Many portals do not include off-airport Off-Airport Check locations on agency websites Reach by walk, hotel shuttles, public transport Verify hours – closed Sunday, charge till Monday May pick you up (but not at airport) May drop you off (possibly at airport) Many portals do not include off-airport ©Stefan Krasowski, All Rights Reserved
  • 46. Atlanta Mon peak: airport $66.71 vs off $48.15/day Off-Airport Example One Subway Stop Away ©Stefan Krasowski, All Rights Reserved Verify Business Hours
  • 47. Cashback deals for rental agencies and OTAs Always check the fine print, especially for OTAs Don’t Forget Cashback Portals ©Stefan Krasowski, All Rights Reserved
  • 48. Audi A4s in Dallas FTU $50 off 2-day rental code: FTU50 Silvercar ©Stefan Krasowski, All Rights Reserved
  • 49. Useful for frequent visits to major US cities Hertz 24/7 free to join Sharing ©Stefan Krasowski, All Rights Reserved
  • 50. Extras and How to Avoid Them ©Stefan Krasowski, All Rights Reserved
  • 51. Most credit cards provide CDW secondary to any insurance Chase United Explorer and Diners Club are primary Amex Premium Rental Protection is primary but only CDW ($19.95/$24.95 per rental) If you are comfortable using your own auto insurance, you don’t need CDW Business cards typically limited to business rentals Example: smash and grab in Toronto on business rental with Chase Ink Plus – claim process took 3 months Insurance - CDW Most credit cards provide CDW secondary to any insurance Chase United Explorer and Diners Club are primary Amex Premium Rental Protection is primary but only CDW ($19.95/$24.95 per rental) If you are comfortable using your own auto insurance, you don’t need CDW Business cards typically limited to business rentals Example: smash and grab in Toronto on business rental with Chase Ink Plus – claim process took 3 months ©Stefan Krasowski, All Rights Reserved
  • 52. Credit cards only cover CDW, nothing else!!! Liability – state mandated minimums enough for you? Personal Accident, Theft – evaluate based on your needs Insurance - Other ©Stefan Krasowski, All Rights Reserved
  • 53. 1. Avis, Budget & Enterprise – free for spouse or partner 2. Alamo, Hertz & National – free for program members 3. Book through Costco Travel portal 4. AAA, AARP & USAA membership & using their codes 5. California law See details at Million Mile Secrets @ bit.ly/QAZ8Bv Additional Drivers 1. Avis, Budget & Enterprise – free for spouse or partner 2. Alamo, Hertz & National – free for program members 3. Book through Costco Travel portal 4. AAA, AARP & USAA membership & using their codes 5. California law See details at Million Mile Secrets @ bit.ly/QAZ8Bv ©Stefan Krasowski, All Rights Reserved
  • 54. 20 years old can rent with Hertz, 21 at other agencies Under 25 surcharge varies by agency and state, $15+/day Free membership with USAA (no military affiliation required) and book with their codes waives the fee at Avis, Budget, Enterprise and Hertz See details at Million Mile Secrets @ bit.ly/QHW0nc Young Drivers 20 years old can rent with Hertz, 21 at other agencies Under 25 surcharge varies by agency and state, $15+/day Free membership with USAA (no military affiliation required) and book with their codes waives the fee at Avis, Budget, Enterprise and Hertz See details at Million Mile Secrets @ bit.ly/QHW0nc ©Stefan Krasowski, All Rights Reserved
  • 55. Most agencies charge per toll plus daily fee for entire rental Dollar/Thrifty charges per day for unlimited tolls Trip one toll and you are charged for the ENTIRE rental Ways to avoid: 1.Get a toll pass for frequent destinations 2.Pay tolls online with toll authority right after rental Tolls Welcome to Newark - $17.49/day Most agencies charge per toll plus daily fee for entire rental Dollar/Thrifty charges per day for unlimited tolls Trip one toll and you are charged for the ENTIRE rental Ways to avoid: 1.Get a toll pass for frequent destinations 2.Pay tolls online with toll authority right after rental ©Stefan Krasowski, All Rights Reserved
  • 56. Refill or prepay The less than 75 mile rental scam – must have fuel receipt Fuel ©Stefan Krasowski, All Rights Reserved
  • 58. International Driving Exhilarating or stressful? Is driving the best option? Will your companions be a nuisance? ©Stefan Krasowski, All Rights Reserved
  • 59. International Driving Alternative Charter a taxi for a day • Pick a moving taxi, not one parked by your hotel • Test driver first with a short trip • Be very clear about route, time and costs Charter a taxi for a day • Pick a moving taxi, not one parked by your hotel • Test driver first with a short trip • Be very clear about route, time and costs ©Stefan Krasowski, All Rights Reserved
  • 60. My Guide to International Driving Driving on the left is surprisingly easy Driving a manual in tight, hilly European towns is not easy Automatics are rare and expensive ©Stefan Krasowski, All Rights Reserved
  • 61. International Driving Permit Valid only for 1 year, can be forward dated for trip Need to get in home country (get at AAA in US) Relatively few countries insist on IDP to rent Absolutely must have in Japan and South Korea Must carry driver’s license as well Valid only for 1 year, can be forward dated for trip Need to get in home country (get at AAA in US) Relatively few countries insist on IDP to rent Absolutely must have in Japan and South Korea Must carry driver’s license as well ©Stefan Krasowski, All Rights Reserved
  • 62. International Booking Booking sites often ‘location not found’/’sold out’ Try rental agency websites Try AutoEurope for unlimited mileage (not just for Europe) ©Stefan Krasowski, All Rights Reserved
  • 63. International Rental Process Major agencies are almost all local franchise Rarely get elite benefits (some exceptions like Australia) Slow, slow, slow rental process in many countries Frequent renter program preferences can mess things up like insurance options that are not equivalent (ex: I have had Avis US liability become EU Supercover) Major agencies are almost all local franchise Rarely get elite benefits (some exceptions like Australia) Slow, slow, slow rental process in many countries Frequent renter program preferences can mess things up like insurance options that are not equivalent (ex: I have had Avis US liability become EU Supercover) ©Stefan Krasowski, All Rights Reserved
  • 64. International Gotchas High mileage charges – I had a 0 km rate in Macedonia! After-hours pick-up/drop-off charges – especially Europe Winterization – Europe again Mandatory insurance – Mexico & Central America Cross-border fees and paperwork One-way drop charges Administrative fees for traffic violations High mileage charges – I had a 0 km rate in Macedonia! After-hours pick-up/drop-off charges – especially Europe Winterization – Europe again Mandatory insurance – Mexico & Central America Cross-border fees and paperwork One-way drop charges Administrative fees for traffic violations ©Stefan Krasowski, All Rights Reserved
  • 65. International Gotchas ©Stefan Krasowski, All Rights Reserved Riga, Latvia: $43 to pick up at 8 pm! Ayers Rock: 100 km fee + $0.23 per km!
  • 66. Scammy International Agencies ©Stefan Krasowski, All Rights Reserved
  • 67. The Avis/Budget Home Currency Scam Avis/Budget default opt your credit cards to bill in home currency at terrible rate plus 3% fee Europe may still be USD – don’t use Avis profile to reserve Uncheck!!! Avis/Budget default opt your credit cards to bill in home currency at terrible rate plus 3% fee Europe may still be USD – don’t use Avis profile to reserve ©Stefan Krasowski, All Rights Reserved
  • 68. International Insurance Credit card CDW exclusions – Ireland, Israel, Italy and more Many Chase and Citi cards now cover ALL countries – get certificate of coverage for rental agency (Ireland, Israel) Insurance often mandatory, sometimes included in rate: • Canada rates include liability • Mexico/Central America require adding liability • Basic CDW included in Europe – Supercover enhances • Kuwait temporary license and insurance Credit card CDW exclusions – Ireland, Israel, Italy and more Many Chase and Citi cards now cover ALL countries – get certificate of coverage for rental agency (Ireland, Israel) Insurance often mandatory, sometimes included in rate: • Canada rates include liability • Mexico/Central America require adding liability • Basic CDW included in Europe – Supercover enhances • Kuwait temporary license and insurance ©Stefan Krasowski, All Rights Reserved
  • 69. International GPS T-Mobile phone with free data in 120+ countries Offline map apps for iPhone and Android GPS device – buy region map chips on ebay ©Stefan Krasowski, All Rights Reserved
  • 70. Popular in Australia & New Zealand – few, expensive hotels Campervans ©Stefan Krasowski, All Rights Reserved
  • 72. My goal: economy to mid-size for cheap 1. Baseline check at Hotwire 2. BJ’s, Costco or Capital One provisional booking 3. Recheck 2-3 months out (new portal coupons) 4. Recheck and try Priceline 1-2 weeks out My key: keep discipline to avoid endless rate searches My US Strategy My goal: economy to mid-size for cheap 1. Baseline check at Hotwire 2. BJ’s, Costco or Capital One provisional booking 3. Recheck 2-3 months out (new portal coupons) 4. Recheck and try Priceline 1-2 weeks out My key: keep discipline to avoid endless rate searches ©Stefan Krasowski, All Rights Reserved
  • 73. My goal: basic car, unlimited mileage, no surprises 1. Check portals, especially BJ’s (others limit locations) 2. Check agencies & verify location, hours, charges 3. Check OTAs like AutoEurope and Priceline My key: unlimited mileage with no bogus fees My International Strategy My goal: basic car, unlimited mileage, no surprises 1. Check portals, especially BJ’s (others limit locations) 2. Check agencies & verify location, hours, charges 3. Check OTAs like AutoEurope and Priceline My key: unlimited mileage with no bogus fees ©Stefan Krasowski, All Rights Reserved