Project Management
Dire Dawa Administration Finance and Economic Bureau
By
Birhanu Fantie
(Lecturer at DDU, Certified Management consultant and Leadership Book writer)
June 7-8, 2024
Dire Dawa, Ethiopia
Content
1
• Introduction
2
• Project Management
3
• Ensuring NGO project effectiveness
4
• Project leadership
5
• Time Management
6
• Project Risk management
7
• Project quality Management
Introduction:
----- Project Management------
Management?
Project?
Project
Management?
What is
Why project?
Why don’t you accomplish with your day to day operation as any other business?
Operations are repetitive and ongoing. But, projects are temporary.
Why project?
When organizations require a major change in its purpose or
process,
What is project?
 A project is a temporary endeavor undertaken to create a unique product,
service, or result.
What does temporary mean here?
what does it mean unique in this context?
does it mean the project result is
temporary?
NOTE:
• Temporary does not necessarily mean short in
duration. Temporary doesn’t apply
to the product, service, or result created by the project; most projects
are undertaken to create a lasting outcome.
• The temporary nature of projects indicates a definite beginning and ending.
Project cont.….
• Characteristics of a project:
A unique endeavor (not repeated)
Temporary, with a distinct beginning and end
Defined by specific deliverables
 Conducted by a temporary team that exists for the
duration of its execution
Having a project manager who is responsible for its success
 Defined by identifying its starting point, the
goals/objectives sought, and the route between them
Project cont.….
characteristics Definition
Temporary in nature Projects are time-bounded and have a beginning and an end. Hence, they are different from
day-to-day activities of the NGO.
Specific objective They have specific objectives that are also time-bounded
Unique Each project is unique. It has individual objectives, timeline of implementation and different
end-products or services.
Cross-functional
teams
Team members of a project may come from different fields with diverse backgrounds and
different specialties and expertise.
Resource allocation
Most NGOs operate
Most NGOs operate with limited resources. Hence, resource allocation would be dependent on
the available resources such as money or funds from donors, time of the stakeholders and
working group, and other resources
FORMS OF NGO PROJECTS
Here are some common examples of NGO projects that are making impacts
on the lives of the communities and societies they serve:
Humanitarian Aid Projects
Development Projects (infrastructure, healthcare, education, etc., )
Environmental Conservation Projects
(climate change and mitigation, wildlife conservation, and sustainable
resource management. )
Advocacy and Awareness Campaigns
Capacity Building Projects
Health and Wellness Initiatives
Education and literacy programs
What is project Management?
A project management is the application of knowledge, skills, tools, and
techniques to project activities in order to meet project objectives in all the
phases of:
evaluating, and closing
Initiation, planning, execution, monitoring and
phases.
Project management Vs Program Management
Project Management Vs Portfolio Management
Portfolio Management:
a portfolio refers to a collection of projects or programs
Program Management:
A group of related projects managed in coordinated
way
NGO PROJECT MANAGER Effectiveness
To be an effective NGO project Manager follow the following strategies:
1. Clear Project Planning:
 Begin with a well-defined project plan that includes specific
objectives, timelines, and deliverables.
 Involve key stakeholders in the planning process to ensure
alignment with project goals and expectations.
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
2. Strong Leadership:
 Provide clear leadership and direction to the project
team, ensuring that roles and responsibilities are well-defined.
 Foster a collaborative and motivated team environment.
Be agile leader
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
3. Effective Communication:
 Maintain open and transparent communication channels with
team members, stakeholders, and beneficiaries.
 Encourage regular updates and feedback to address
issues promptly.
any experience?
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
4. Risk Management:
 Identify potential risks and develop a risk mitigation plan.
 Be proactive in monitoring risks and adapting the project plan
as needed.
any experience
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
5. Resource Management:
 Efficiently allocate resources, including budget, personnel, and
materials.
 Monitor resource usage to stay within budget constraints.
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
6. Stakeholder Engagement:
 Build and maintain strong relationships with donors, partners,
and community members.
 Involve stakeholders in decision-making processes
when appropriate.
your experience
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
7. Monitoring and Evaluation:
 Implement a robust monitoring and evaluation system to track
project progress and outcomes.
 Use data-driven insights to make informed decisions
and improve project performance.
Health Break
20 minutes
Time to energize ourselves
(participants duty)
….. Fun stories,
experience,……
Animals’ laugh story
To be an effective NGO project Manager follow the following
strategies:
8. Adaptability:
 Be flexible and willing to adjust the project plan
when unexpected challenges arise.
 Embrace change and innovation when it benefits the project.
Exercise
The 9 dots exercise
NGO PROJECT MANAGER Effectiveness … cont.…
Creativity adabtability Exercise
• See the figure below. Link all nine dots with only four straight lines,
which have to be drawn without any breaks and in one go and
without linking any of the points more than once.
Cross the line / think outside the „box“
Cross the line / think outside the „box“
Cross the line / think outside the „box“
Lesson learned from the exercise?
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
9. Capacity Building:
 Identify
training
needs within the team and provide
opportunities for skill development.
 Invest in capacity building to enhance team
members' competencies.
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
10. Community Engagement:
 Engage with the local community and beneficiaries
to understand their needs and priorities.
 Involve them in project design and decision-making processes
to ensure relevance and sustainability.
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
11. Advocacy and Networking:
 Leverage project experiences and outcomes to advocate for policy
changes or raise awareness about social issues.
 Collaborate with other NGOs and Organizations for shared
goals and resources.
……………………. Any experience?……………….
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
12. Ethical Considerations:
 Adhere to ethical principles and ensure that project activities
uphold human rights and ethical standards.
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following
strategies:
13. Documentation and Reporting:
 Maintain comprehensive project
documentation,
including
plans, reports, and financial records.
 Provide regular, accurate, and transparent reports
to stakeholders and donors.
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following strategies:
14. Continuous Learning:
 Encourage a culture of continuous improvement within the team.
 Reflect on past projects, learn from successes and challenges, and
apply lessons to future initiatives.
……. Anyone who can share us his/her experience in recording each and
every challenges and their implemented way-out…. And taking as a lesson for
next projects…..
NGO PROJECT MANAGER Effectiveness … cont.…
To be an effective NGO project Manager follow the following strategies:
15. Sustainability Planning:
 Develop strategies for the sustainability of project outcomes, such as community ownership
and capacity building.
16. Conflict Resolution:
 Address conflicts or disputes promptly and constructively, aiming for mutually beneficial solutions.
17. Technology and Tools:
 Utilize project management software and tools to streamline processes, track progress, and
facilitate collaboration.
18. Self-Care:
 Prioritize self-care to prevent burnout and maintain personal well-being, which can positively
impact project management.
NGO PROJECT MANAGER Effectiveness … cont.…
By focusing on these strategies and continuously seeking ways to
improve project management practices, an NGO Project
Managers can enhance their effectiveness and contribute to the
success of the Organization's mission and projects.
assignment
Energizer for the afternoon session
(fun stories, experiences, metal and physical exercises, question and
answer, etc….)
Lunch Time
have a good lunch
Energizer or Problem solving exercise
Participants ……
The water bottle exercise….
Why projects:
fail to meet their objectives?
run significantly late?
cost far more than plan?
Experience sharing
(20 minutes– Intra and inter group)
Common causes for a project failure:
Unclear objectives
 Scope creep (It’s what happens when project deliverables exceed
the project scope, and you end up with more work than you
bargained for. )
Unorganized documentation and tracking
Inadequate communication across teams
Ineffective resource planning
Disregarding warning signs
Unclear roles and responsibilities
Inflexibility to change
Low sense of ownership
Causes of project failure……… Cont.….
Poor leadership
(e.g. leading like another business in the organization), but
• needs special attention
• Continuous follow up
• Agile leadership
• Build strong team
How do you evaluate this Team? Why
this happen in the organization?
Project leadership, most simply, is the act of leading a
team towards the successful completion of a project.
In project management a leader is part of an integrated
team with the shared responsibility of the team and
stakeholders to deliver a project on time and within
budget.
Project Leadership
The Unique characteristics of project leader:
Agility
High-sense- of- urgency (no procrastination)
Time management
High personal qualities
self-management, stress Management (Ability to keep calm during stressful and challenging
situations) and Ability to work with locale people (humility)
Project Leadership …………………. Cont.….
Note of Notes:
In actual field practice,
locales often have in-depth knowledge and experience of
their current situation, the fields around them, and how to
handle the physical elements.
So, Learning from their experiences and practicing
humility would help project managers gain the trust of the
locales and encourage them to participate in capacity
building and implementation of NGO projects.
Project Leadership …………………. Cont….
Leadership matrix
Time Management Matrix
Risk Management Matrix
Essential tools for effective Project Leadership
Quadrant-3
Proactive
task-management
Quadrant-4
proactive
People-leadership
Quadrant-2
Reactive
Task-management
Quadrant-1
Reactive
People-leadership
Project Leadership Matrix:
A tool that shows where you’re supposed to focus
proactive
Focusses on project’s strategic
vision
Reactive
Focusses on immediate issues
Task focus People focus
Which quadrant do you think a place
of an effective project manager?
Why?
Take ‘Timing Issues’ into account:
 At normal time
 At emergency time
Take ‘type of org. Issues’ into
account--- NGO
.
Time Management Matrix
So what?
Can you Manage Time?
If yes, how?
If no, why?
We can’t Manage time,
but we can manage the priority
How can you manage the
priority?
Through
Time Management matrix
Thank you
Day 2
Ensuring Project quality
And
Managing project risk
What is quality?
How can we Ensure Project Quality?
What is project quality management?
Project Quality Management
Project quality management is the process of
ensuring
the quality of deliverables of a project.
It involves
 defining the quality standards for a
project’s deliverables
 measuring the quality of the project
activities based on those agreed
standards
 taking corrective measures if a
project deliverable deviates from its quality
standards.
Note:
It is essential to proactively manage this process
continuously to ensure the project’s quality.
Quality is never an accident. It is
always the result of intelligent
effort. – John Ruskin
Project Quality Management ….. Cont.….
 The purpose of quality project management
is to reduce project risks and prevent
project failure by delivering the quality
requirements of a project.
 Quality directly impacts the cost of the
project. Thus, for a project to be cost-
effective, a manager needs to work within the
constraint of quality.
Stages of project quality management
1
2
• Quality planning
• Quality assurance
3
• Quality control
4
• Quality improvement
Stages of project quality management
1. Quality planning:
The process of identifying and defining the quality standards for the quality
measurement of the project activities or deliverables.
share us some of quality standards in your respective office
your Example
Quality standards for education (World Bank).. The 6th A’s
quality education
 Assessment
 Autotomy
 accountability
 Attention to teachers
 Attention to early childhood development
Stages of project quality management …….cont.…
2. Quality assurance
In a PM, quality assurance ensures the correct
implementation of all measures listed in the
quality planning stage to maintain quality.
Stages of project quality management …….cont.…
3. Quality control
 Quality control in project management is an
operational process of taking corrective actions to
solve a problem.
 focusing on taking corrective measures to solve a
problem. It includes analyzing the problem and
implementing corrective measures.
Stages of project quality management …….cont.…
4. Quality improvement
 Quality improvement is the process of analyzing
the quality management process of a current project
to increase the effectiveness and efficiency of the
project management processes.
 The purpose of quality improvement is that the current
project and future ones will better meet customer
satisfaction.
Discussion:
Ensuring quality of a project can reduce costs.
Do you agree with this statement?
If yes, how?
If no, why?
Project quality management requires you to perform some extra tasks
and quality checks from time to time which costs extra money and
resources. However, the absence of quality management projects leads
to major losses. It is because you are not able to identify and resolve
issues early on and you have to rework again and again which can derail
your project schedule, scope, and cost.
Risk Management
What is project risk?
What is Risk management?
Risk is uncertainty that can affect project outcome
Risk management is one tool of project management that ensures project success.
Consists of 4 major steps
1. Risk identification: list out all the possible risks that can possibly make the project goes
wrong.
Example:
Requiring additional budget
Requiring extended project delivery schedule
…...
Risk Management …………. Cont.….
2. Risk analysis:
the assessment of the likelihood and impact of the risk
• likelihood : Low, Medium, High
• Impact scale: e.g. … if it is in budget.. How
much percent
…. If it is in schedule… days, weeks,…?
Risk Management …………. Cont.….
3. Planning
Plan how to handle the risk
Risk handling strategy:
• remove the risk… if possible
• Reduce the likelihood
• Reduce the impact: strategy to reduce its severity
• Transfer the risk: how?
insurance
• Accept the risk: when?
Risk Management …………. Cont.….
4. Put the plan into action
then ….check your risk registered document and analyze it again
Identify
analyze
plan
action
Implementation Exercise
Select one convenient project for your group and discuss in how
to manage the risk that might happen on the project. Follow all the
necessary risk management steps.
(20-25 minutes)
Thank you for you attention
For further contact
Birhanu Fantie
Industry-Linkage officer at Dire-Dawa University
Cell-phone: 0977859335
E-mail: biredu2008@gmail.com

project management introduction cedd.pptx

  • 1.
    Project Management Dire DawaAdministration Finance and Economic Bureau By Birhanu Fantie (Lecturer at DDU, Certified Management consultant and Leadership Book writer) June 7-8, 2024 Dire Dawa, Ethiopia
  • 2.
    Content 1 • Introduction 2 • ProjectManagement 3 • Ensuring NGO project effectiveness 4 • Project leadership 5 • Time Management 6 • Project Risk management 7 • Project quality Management
  • 3.
    Introduction: ----- Project Management------ Management? Project? Project Management? Whatis Why project? Why don’t you accomplish with your day to day operation as any other business? Operations are repetitive and ongoing. But, projects are temporary. Why project? When organizations require a major change in its purpose or process,
  • 4.
    What is project? A project is a temporary endeavor undertaken to create a unique product, service, or result. What does temporary mean here? what does it mean unique in this context? does it mean the project result is temporary? NOTE: • Temporary does not necessarily mean short in duration. Temporary doesn’t apply to the product, service, or result created by the project; most projects are undertaken to create a lasting outcome. • The temporary nature of projects indicates a definite beginning and ending.
  • 5.
    Project cont.…. • Characteristicsof a project: A unique endeavor (not repeated) Temporary, with a distinct beginning and end Defined by specific deliverables  Conducted by a temporary team that exists for the duration of its execution Having a project manager who is responsible for its success  Defined by identifying its starting point, the goals/objectives sought, and the route between them
  • 6.
    Project cont.…. characteristics Definition Temporaryin nature Projects are time-bounded and have a beginning and an end. Hence, they are different from day-to-day activities of the NGO. Specific objective They have specific objectives that are also time-bounded Unique Each project is unique. It has individual objectives, timeline of implementation and different end-products or services. Cross-functional teams Team members of a project may come from different fields with diverse backgrounds and different specialties and expertise. Resource allocation Most NGOs operate Most NGOs operate with limited resources. Hence, resource allocation would be dependent on the available resources such as money or funds from donors, time of the stakeholders and working group, and other resources
  • 7.
    FORMS OF NGOPROJECTS Here are some common examples of NGO projects that are making impacts on the lives of the communities and societies they serve: Humanitarian Aid Projects Development Projects (infrastructure, healthcare, education, etc., ) Environmental Conservation Projects (climate change and mitigation, wildlife conservation, and sustainable resource management. ) Advocacy and Awareness Campaigns Capacity Building Projects Health and Wellness Initiatives Education and literacy programs
  • 8.
    What is projectManagement? A project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet project objectives in all the phases of: evaluating, and closing Initiation, planning, execution, monitoring and phases. Project management Vs Program Management Project Management Vs Portfolio Management Portfolio Management: a portfolio refers to a collection of projects or programs Program Management: A group of related projects managed in coordinated way
  • 9.
    NGO PROJECT MANAGEREffectiveness To be an effective NGO project Manager follow the following strategies: 1. Clear Project Planning:  Begin with a well-defined project plan that includes specific objectives, timelines, and deliverables.  Involve key stakeholders in the planning process to ensure alignment with project goals and expectations.
  • 10.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 2. Strong Leadership:  Provide clear leadership and direction to the project team, ensuring that roles and responsibilities are well-defined.  Foster a collaborative and motivated team environment. Be agile leader
  • 11.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 3. Effective Communication:  Maintain open and transparent communication channels with team members, stakeholders, and beneficiaries.  Encourage regular updates and feedback to address issues promptly. any experience?
  • 12.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 4. Risk Management:  Identify potential risks and develop a risk mitigation plan.  Be proactive in monitoring risks and adapting the project plan as needed. any experience
  • 13.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 5. Resource Management:  Efficiently allocate resources, including budget, personnel, and materials.  Monitor resource usage to stay within budget constraints.
  • 14.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 6. Stakeholder Engagement:  Build and maintain strong relationships with donors, partners, and community members.  Involve stakeholders in decision-making processes when appropriate. your experience
  • 15.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 7. Monitoring and Evaluation:  Implement a robust monitoring and evaluation system to track project progress and outcomes.  Use data-driven insights to make informed decisions and improve project performance.
  • 16.
  • 17.
    Time to energizeourselves (participants duty) ….. Fun stories, experience,…… Animals’ laugh story
  • 18.
    To be aneffective NGO project Manager follow the following strategies: 8. Adaptability:  Be flexible and willing to adjust the project plan when unexpected challenges arise.  Embrace change and innovation when it benefits the project. Exercise The 9 dots exercise NGO PROJECT MANAGER Effectiveness … cont.…
  • 19.
    Creativity adabtability Exercise •See the figure below. Link all nine dots with only four straight lines, which have to be drawn without any breaks and in one go and without linking any of the points more than once.
  • 20.
    Cross the line/ think outside the „box“
  • 21.
    Cross the line/ think outside the „box“
  • 22.
    Cross the line/ think outside the „box“
  • 23.
    Lesson learned fromthe exercise?
  • 24.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 9. Capacity Building:  Identify training needs within the team and provide opportunities for skill development.  Invest in capacity building to enhance team members' competencies.
  • 25.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 10. Community Engagement:  Engage with the local community and beneficiaries to understand their needs and priorities.  Involve them in project design and decision-making processes to ensure relevance and sustainability.
  • 26.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 11. Advocacy and Networking:  Leverage project experiences and outcomes to advocate for policy changes or raise awareness about social issues.  Collaborate with other NGOs and Organizations for shared goals and resources. ……………………. Any experience?……………….
  • 27.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 12. Ethical Considerations:  Adhere to ethical principles and ensure that project activities uphold human rights and ethical standards.
  • 28.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 13. Documentation and Reporting:  Maintain comprehensive project documentation, including plans, reports, and financial records.  Provide regular, accurate, and transparent reports to stakeholders and donors.
  • 29.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 14. Continuous Learning:  Encourage a culture of continuous improvement within the team.  Reflect on past projects, learn from successes and challenges, and apply lessons to future initiatives. ……. Anyone who can share us his/her experience in recording each and every challenges and their implemented way-out…. And taking as a lesson for next projects…..
  • 30.
    NGO PROJECT MANAGEREffectiveness … cont.… To be an effective NGO project Manager follow the following strategies: 15. Sustainability Planning:  Develop strategies for the sustainability of project outcomes, such as community ownership and capacity building. 16. Conflict Resolution:  Address conflicts or disputes promptly and constructively, aiming for mutually beneficial solutions. 17. Technology and Tools:  Utilize project management software and tools to streamline processes, track progress, and facilitate collaboration. 18. Self-Care:  Prioritize self-care to prevent burnout and maintain personal well-being, which can positively impact project management.
  • 31.
    NGO PROJECT MANAGEREffectiveness … cont.… By focusing on these strategies and continuously seeking ways to improve project management practices, an NGO Project Managers can enhance their effectiveness and contribute to the success of the Organization's mission and projects.
  • 32.
    assignment Energizer for theafternoon session (fun stories, experiences, metal and physical exercises, question and answer, etc….)
  • 33.
  • 34.
    Energizer or Problemsolving exercise Participants …… The water bottle exercise….
  • 35.
    Why projects: fail tomeet their objectives? run significantly late? cost far more than plan? Experience sharing (20 minutes– Intra and inter group)
  • 36.
    Common causes fora project failure: Unclear objectives  Scope creep (It’s what happens when project deliverables exceed the project scope, and you end up with more work than you bargained for. ) Unorganized documentation and tracking Inadequate communication across teams Ineffective resource planning Disregarding warning signs Unclear roles and responsibilities Inflexibility to change Low sense of ownership
  • 37.
    Causes of projectfailure……… Cont.…. Poor leadership (e.g. leading like another business in the organization), but • needs special attention • Continuous follow up • Agile leadership • Build strong team
  • 38.
    How do youevaluate this Team? Why this happen in the organization?
  • 41.
    Project leadership, mostsimply, is the act of leading a team towards the successful completion of a project. In project management a leader is part of an integrated team with the shared responsibility of the team and stakeholders to deliver a project on time and within budget. Project Leadership
  • 42.
    The Unique characteristicsof project leader: Agility High-sense- of- urgency (no procrastination) Time management High personal qualities self-management, stress Management (Ability to keep calm during stressful and challenging situations) and Ability to work with locale people (humility) Project Leadership …………………. Cont.….
  • 43.
    Note of Notes: Inactual field practice, locales often have in-depth knowledge and experience of their current situation, the fields around them, and how to handle the physical elements. So, Learning from their experiences and practicing humility would help project managers gain the trust of the locales and encourage them to participate in capacity building and implementation of NGO projects. Project Leadership …………………. Cont….
  • 44.
    Leadership matrix Time ManagementMatrix Risk Management Matrix Essential tools for effective Project Leadership
  • 45.
    Quadrant-3 Proactive task-management Quadrant-4 proactive People-leadership Quadrant-2 Reactive Task-management Quadrant-1 Reactive People-leadership Project Leadership Matrix: Atool that shows where you’re supposed to focus proactive Focusses on project’s strategic vision Reactive Focusses on immediate issues Task focus People focus Which quadrant do you think a place of an effective project manager? Why? Take ‘Timing Issues’ into account:  At normal time  At emergency time Take ‘type of org. Issues’ into account--- NGO .
  • 46.
    Time Management Matrix Sowhat? Can you Manage Time? If yes, how? If no, why? We can’t Manage time, but we can manage the priority How can you manage the priority? Through Time Management matrix
  • 47.
  • 48.
    Day 2 Ensuring Projectquality And Managing project risk
  • 49.
    What is quality? Howcan we Ensure Project Quality? What is project quality management?
  • 50.
    Project Quality Management Projectquality management is the process of ensuring the quality of deliverables of a project. It involves  defining the quality standards for a project’s deliverables  measuring the quality of the project activities based on those agreed standards  taking corrective measures if a project deliverable deviates from its quality standards. Note: It is essential to proactively manage this process continuously to ensure the project’s quality. Quality is never an accident. It is always the result of intelligent effort. – John Ruskin
  • 51.
    Project Quality Management….. Cont.….  The purpose of quality project management is to reduce project risks and prevent project failure by delivering the quality requirements of a project.  Quality directly impacts the cost of the project. Thus, for a project to be cost- effective, a manager needs to work within the constraint of quality.
  • 52.
    Stages of projectquality management 1 2 • Quality planning • Quality assurance 3 • Quality control 4 • Quality improvement
  • 53.
    Stages of projectquality management 1. Quality planning: The process of identifying and defining the quality standards for the quality measurement of the project activities or deliverables. share us some of quality standards in your respective office your Example Quality standards for education (World Bank).. The 6th A’s quality education  Assessment  Autotomy  accountability  Attention to teachers  Attention to early childhood development
  • 54.
    Stages of projectquality management …….cont.… 2. Quality assurance In a PM, quality assurance ensures the correct implementation of all measures listed in the quality planning stage to maintain quality.
  • 55.
    Stages of projectquality management …….cont.… 3. Quality control  Quality control in project management is an operational process of taking corrective actions to solve a problem.  focusing on taking corrective measures to solve a problem. It includes analyzing the problem and implementing corrective measures.
  • 56.
    Stages of projectquality management …….cont.… 4. Quality improvement  Quality improvement is the process of analyzing the quality management process of a current project to increase the effectiveness and efficiency of the project management processes.  The purpose of quality improvement is that the current project and future ones will better meet customer satisfaction.
  • 57.
    Discussion: Ensuring quality ofa project can reduce costs. Do you agree with this statement? If yes, how? If no, why? Project quality management requires you to perform some extra tasks and quality checks from time to time which costs extra money and resources. However, the absence of quality management projects leads to major losses. It is because you are not able to identify and resolve issues early on and you have to rework again and again which can derail your project schedule, scope, and cost.
  • 58.
    Risk Management What isproject risk? What is Risk management? Risk is uncertainty that can affect project outcome Risk management is one tool of project management that ensures project success. Consists of 4 major steps 1. Risk identification: list out all the possible risks that can possibly make the project goes wrong. Example: Requiring additional budget Requiring extended project delivery schedule …...
  • 59.
    Risk Management ………….Cont.…. 2. Risk analysis: the assessment of the likelihood and impact of the risk • likelihood : Low, Medium, High • Impact scale: e.g. … if it is in budget.. How much percent …. If it is in schedule… days, weeks,…?
  • 60.
    Risk Management ………….Cont.…. 3. Planning Plan how to handle the risk Risk handling strategy: • remove the risk… if possible • Reduce the likelihood • Reduce the impact: strategy to reduce its severity • Transfer the risk: how? insurance • Accept the risk: when?
  • 61.
    Risk Management ………….Cont.…. 4. Put the plan into action then ….check your risk registered document and analyze it again Identify analyze plan action
  • 62.
    Implementation Exercise Select oneconvenient project for your group and discuss in how to manage the risk that might happen on the project. Follow all the necessary risk management steps. (20-25 minutes)
  • 64.
    Thank you foryou attention For further contact Birhanu Fantie Industry-Linkage officer at Dire-Dawa University Cell-phone: 0977859335 E-mail: biredu2008@gmail.com