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Privacy for NFP
Alejandra Brown, CIPT
Kirke Management Consulting
2017-11-07© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
What we will cover
Privacy key concepts and world privacy regulations1
Canadian privacy guiding principles2
Privacy vs. security3
Examples of privacy breaches in the NFP world4
Importance of privacy in NFP and advantages of proactive management5
Common areas of vulnerability and incident causes6
Impacts of a breach7
Effective privacy management program8
What is coming9
Where do we go from here?10
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Privacy – Key Concepts
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
• Generally considered to be any information about an identifiable individual
• Information privacy is the right to have some control over how your personal information is
collected and used
Canadian Privacy – Data Protection Law and Policy for the Practitioner. Kris Klein, CIPP/C. Second edition. IAPP
World Privacy Regulations
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Canada USA EU
Canadian Privacy Guiding Principles
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Privacy vs Security
• Privacy focuses on governance around
use, disclosure and retention of Personal
Information
• Security is concerned with measures to
restrict access and protect Personal
Information during collection, storage,
and transmission
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
NFP Privacy Breaches
https://www.501c3lawblog.com/2017/08/09/data-breaches-nonprofits/ https://www.privacyrights.org/data-breaches?title=&org_type%5B%5D=263 https://www.oipc.ab.ca/decisions/breach-notification-
decisions.aspx
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
King Edward Child Care Society Edmonton AB - Sep 2017
Little Red Door – Jan-Mar 2017
YMCA San Diego – July 2017
Legal Aid Society of Orange County – Jan 2017
Importance of Privacy for NFP
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Advantages of Managing Privacy
How can transparent privacy management help NFPs grow in terms of funding, increased client satisfaction,
volunteering, and talent acquisition?
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Common Areas of Vulnerability
Privacy Incident Causes
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Technology Human Error
•
•
•
•
Impacts of a Breach
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Effective Privacy Program











© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Key IT Security Measures
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
IT
Security
What Is Changing
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Where Do We Go From Here?
➢Determine what is your level of Privacy maturity
➢Assess your risk and current gaps
➢Adopt “quick-wins”
➢Appoint a CPO
➢Create or review privacy policy
➢Train employees, volunteers on privacy practices and their obligations
➢Identify IT security areas of risk
➢Include appropriate disclaimers in your e-Newsletter sign up form
➢Establish an incident response procedure
➢Bring in experts when required
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Resources
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
Privacy assessment questionnaire
Privacy policy checklist for NFP
Privacy and data concerns for NFP
Minimizing the risk of a data breach: A guide for NFP organizations
About Kirke
Strategy.
Transformation.
Results.
We are a strategy consulting firm that enables business growth and minimizes corporate risk. We believe that
safeguarding personal information has become paramount in a rapidly expanding digital world, therefore we
help organizations gain relevant data insights to build tighter relationships with their customers, all within a
strong privacy management framework. This results in increased brand recognition, improved reputation in the
industry and trust within their customer-base.
http://www.kirke-consulting.com/
Contact Us
www.kirke-consulting.com
Ale Brown – Founder & Principal Consultant
abrown@kirke-consulting.com 604.787.3230
Sonny Samra – Managing Director
ssamra@kirke-consulting.com 604.782.9114
© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential

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Privacy for Nonprofits: Alejandra Brown of Kirke Management Consulting

  • 1. Privacy for NFP Alejandra Brown, CIPT Kirke Management Consulting 2017-11-07© 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 2. What we will cover Privacy key concepts and world privacy regulations1 Canadian privacy guiding principles2 Privacy vs. security3 Examples of privacy breaches in the NFP world4 Importance of privacy in NFP and advantages of proactive management5 Common areas of vulnerability and incident causes6 Impacts of a breach7 Effective privacy management program8 What is coming9 Where do we go from here?10 © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 3. Privacy – Key Concepts © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential • Generally considered to be any information about an identifiable individual • Information privacy is the right to have some control over how your personal information is collected and used Canadian Privacy – Data Protection Law and Policy for the Practitioner. Kris Klein, CIPP/C. Second edition. IAPP
  • 4. World Privacy Regulations © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential Canada USA EU
  • 5. Canadian Privacy Guiding Principles © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 6. Privacy vs Security • Privacy focuses on governance around use, disclosure and retention of Personal Information • Security is concerned with measures to restrict access and protect Personal Information during collection, storage, and transmission © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 7. NFP Privacy Breaches https://www.501c3lawblog.com/2017/08/09/data-breaches-nonprofits/ https://www.privacyrights.org/data-breaches?title=&org_type%5B%5D=263 https://www.oipc.ab.ca/decisions/breach-notification- decisions.aspx © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential King Edward Child Care Society Edmonton AB - Sep 2017 Little Red Door – Jan-Mar 2017 YMCA San Diego – July 2017 Legal Aid Society of Orange County – Jan 2017
  • 8. Importance of Privacy for NFP © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 9. Advantages of Managing Privacy How can transparent privacy management help NFPs grow in terms of funding, increased client satisfaction, volunteering, and talent acquisition? © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 10. © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential Common Areas of Vulnerability
  • 11. Privacy Incident Causes © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential Technology Human Error • • • •
  • 12. Impacts of a Breach © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 13. Effective Privacy Program            © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 14. Key IT Security Measures © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential IT Security
  • 15. What Is Changing © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 16. Where Do We Go From Here? ➢Determine what is your level of Privacy maturity ➢Assess your risk and current gaps ➢Adopt “quick-wins” ➢Appoint a CPO ➢Create or review privacy policy ➢Train employees, volunteers on privacy practices and their obligations ➢Identify IT security areas of risk ➢Include appropriate disclaimers in your e-Newsletter sign up form ➢Establish an incident response procedure ➢Bring in experts when required © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential
  • 17. Resources © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential Privacy assessment questionnaire Privacy policy checklist for NFP Privacy and data concerns for NFP Minimizing the risk of a data breach: A guide for NFP organizations
  • 18. About Kirke Strategy. Transformation. Results. We are a strategy consulting firm that enables business growth and minimizes corporate risk. We believe that safeguarding personal information has become paramount in a rapidly expanding digital world, therefore we help organizations gain relevant data insights to build tighter relationships with their customers, all within a strong privacy management framework. This results in increased brand recognition, improved reputation in the industry and trust within their customer-base. http://www.kirke-consulting.com/
  • 19. Contact Us www.kirke-consulting.com Ale Brown – Founder & Principal Consultant abrown@kirke-consulting.com 604.787.3230 Sonny Samra – Managing Director ssamra@kirke-consulting.com 604.782.9114 © 2017 Kirke Management Consulting. All Rights Reserved - Private and Confidential