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with Search, Social, and Media
Earn Trust in AI Discovery
Webinar
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Inna Zeyger Chalice Jones
Josh Squires
VP, Digital Media Director, Social + Influencer
Director, AI Search
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Source: Pew Research Center, June 2026
U.S. adults read AI summaries in search results.
6 in 10
Consumer
Behavior is
Changing
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Source: Nielson, Annual Marketing Report, 2025
AI changed consumer tools.
Marketers still
needs to change
their mindset.
Webinar Earn Trust in AI Discovery with Search, Social, and Media
of marketers measure digital and
traditional media holistically.
32%
ONLY
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: CHOOSE
7 in 10
consumers whose
research changed with
GenAI also changed
how they phrase their
questions.
Source: Gartner, January 2026
Consumers are spending
more time, considering more
options, and asking more
nuanced questions.”
Emma Mathison, Gartner Marketing practice.
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: CHOOSE
Source: Gartner, 2026
Question
to Answer
Who matters, and what
are they trying to solve?
70
Evidence
What consumers search,
say, trust, and do
70
Action
Prioritize the
conversations your
brand has a credible
reason to own
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
88%
Source: Pew Research Center, July 2025
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: LOCATE
of Google AI summaries cite
three or more sources.
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Source: Gartner, 2026
70
Question
to Answer
Where are we showing
up today, and where are
the gaps?
70
Evidence
AI visibility, search
presence, citations,
reviews, social, media,
and community signals
70
Action
Identify the gaps that
matter most to the
audience you chose
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: LOCATE
70 70 70
Webinar Earn Trust in AI Discovery with Search, Social, and Media
A majority of consumers
question whether the information they use
to make everyday decisions is reliable.
Source: Gartner, March 2026
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: ESTABLISH PROOF
Earn Trust in AI Discovery with Search, Social, and Media
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Source: Gartner, 2026
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: ESTABLISH PROOF
Question
to Answer
What does our brand
need to prove to be
credible?
Evidence
Helpful content,
expertise, clear claims,
reviews, creators,
communities, and third-
party sources
Action
Close proof gaps with
useful answers and
credible reinforcement
beyond your own site
70
70 70 70
70 70 70
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Source: Google, March 2025
8 in 10 online purchase journeys
involve multiple touchpoints.
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: ACTIVATE
8 in 10
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Source: Gartner, 2026
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: ACTIVATE
70
70
70
Question
to Answer
Where and how should
we reinforce the story?
70
Evidence
Audience behavior,
channel role, message
response, content, and
destination experience
70
Action
Give each channel a role,
then test and amplify
what works
70 70 70
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
of global organizations completely
trust the performance of their current
measurement solutions.
Source: Gartner, 2026, Think With Google, 2025
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: READ & REFINE
ONLY
40%
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Source: Gartner, 2026
Your Audience-Led Framework for AI
Discovery Readiness
CLEAR: READ & REFINE
Question
to Answer
What signals are
changing, and what are
they telling us?
Evidence
AI visibility, citations,
audience response,
demand, traffic quality,
conversions, and business
outcomes
Action
Use the signals to refine
what you Choose next
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Your Audience-Led Framework for
AI Discovery Readiness
CLEAR
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Webinar Earn Trust in AI Discovery with Search, Social, and Media
70
Your CLEAR AI Discovery
Readiness Checklist
Webinar Earn Trust in AI Discovery with Search, Social, and Media
40%
Increase in annual
customer growth
20%
Marketing productivity
improvement
<6 Months
Typical payback period
134%
Three-year ROI
Webinar Earn Trust in AI Discovery with Search, Social, and Media
Let’s Talk
Q & A
Inna Zeyger Chalice Jones
Josh Squires
VP, Digital Media Director, Social + Influencer
Director, AI Search