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Third Annual
Survey on
Medical
Identity Theft



Conducted by Ponemon Institute
Sponsored by Experian’s ProtectMyID®

June 2012 Third Annual Survey on Medical Identity Theft
                                                          1
What is medical identity theft?




                                               Dr. Larry Ponemon




            Third Annual Survey on Medical Identity Theft
                                                                   2
More victims every year




                                   1.85
                                  million
                 1.49
    1.41        million
   million




    2010         2011              2012
      Number of Victims (millions)




                 Third Annual Survey on Medical Identity Theft
                                                                 3
It’s a family affair




                                                  Dr. Larry Ponemon




              Third Annual Survey on Medical Identity Theft
                                                                      4
Victims stay mum



Do victims contact the police? Why not?




   Yes 48%
             No 52%


                                                           Dr. Larry Ponemon




                      Third Annual Survey on Medical Identity Theft
                                                                               5
What do victims do?




                                               Dr. Larry Ponemon




           Third Annual Survey on Medical Identity Theft
                                                                   6
Data privacy is valuable

“
    80% of victims surveyed believe it’s
    critical for providers to make sure no
    medical information is lost or stolen or
    even shared without their consent.”
    – Dr. Larry Ponemon




    58% would switch providers if
    they knew their medical records
    were not safeguarded.




                          Third Annual Survey on Medical Identity Theft
                                                                          7
Costs are rising




Cost per Victim                  $22,346




                  $20,663


 $20,160



  2010            2011            2012




                         Third Annual Survey on Medical Identity Theft
                                                                         8
What are the costs?




                                                Dr. Larry Ponemon




           Third Annual Survey on Medical Identity Theft
                                                                    9
Financial consequences


$29,464 – The average value of stolen
medical services, pharmaceuticals and products



47% of victims pay out of their own pockets to
restore their health insurance.


                  47%




                 Third Annual Survey on Medical Identity Theft
                                                                 10
A headache to resolve


“Only 10%         of victims say they were able to
completely resolve the problem associated with
this identity theft crime.” – Dr. Larry Ponemon




                                                         Dr. Larry Ponemon




                   Third Annual Survey on Medical Identity Theft
                                                                             11
Get your free copy of the study

Download the full study at
www.Experian.com/MedicalIDTheft




                  Third Annual Survey on Medical Identity Theft
                                                                  12

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Ponemon Institute Medical Identity Theft Study

  • 1. Third Annual Survey on Medical Identity Theft Conducted by Ponemon Institute Sponsored by Experian’s ProtectMyID® June 2012 Third Annual Survey on Medical Identity Theft 1
  • 2. What is medical identity theft? Dr. Larry Ponemon Third Annual Survey on Medical Identity Theft 2
  • 3. More victims every year 1.85 million 1.49 1.41 million million 2010 2011 2012 Number of Victims (millions) Third Annual Survey on Medical Identity Theft 3
  • 4. It’s a family affair Dr. Larry Ponemon Third Annual Survey on Medical Identity Theft 4
  • 5. Victims stay mum Do victims contact the police? Why not? Yes 48% No 52% Dr. Larry Ponemon Third Annual Survey on Medical Identity Theft 5
  • 6. What do victims do? Dr. Larry Ponemon Third Annual Survey on Medical Identity Theft 6
  • 7. Data privacy is valuable “ 80% of victims surveyed believe it’s critical for providers to make sure no medical information is lost or stolen or even shared without their consent.” – Dr. Larry Ponemon 58% would switch providers if they knew their medical records were not safeguarded. Third Annual Survey on Medical Identity Theft 7
  • 8. Costs are rising Cost per Victim $22,346 $20,663 $20,160 2010 2011 2012 Third Annual Survey on Medical Identity Theft 8
  • 9. What are the costs? Dr. Larry Ponemon Third Annual Survey on Medical Identity Theft 9
  • 10. Financial consequences $29,464 – The average value of stolen medical services, pharmaceuticals and products 47% of victims pay out of their own pockets to restore their health insurance. 47% Third Annual Survey on Medical Identity Theft 10
  • 11. A headache to resolve “Only 10% of victims say they were able to completely resolve the problem associated with this identity theft crime.” – Dr. Larry Ponemon Dr. Larry Ponemon Third Annual Survey on Medical Identity Theft 11
  • 12. Get your free copy of the study Download the full study at www.Experian.com/MedicalIDTheft Third Annual Survey on Medical Identity Theft 12

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