Zero Wait-State (ZWS) emphasizes the importance of Product Lifecycle Management (PLM) and offers solutions to assist businesses in developing and implementing effective PLM strategies. The document outlines the connections between different enterprise platforms such as CRM, ERP, and SCM, and discusses maturity levels in PLM, indicating that many companies struggle to advance to higher maturity levels. ZWS provides guidance through a roadmap to improve PLM strategies and invites businesses to discuss their unique PLM needs.

1. Zero Wait-State Company Confidential

2. ZWS- About Us
We believe customers should have choices and be
assisted in making informed decisions about PLM
technology.
Learn more about our solutions, services and products and how we
can help you implement a PLM strategy and platform for your
business model.
We are PLM.
It’s in our DNA.
ZEROWAIT-STATE.com

3. Let’s get started with some
education on Enterprise
Platforms with a PLM view
Zero Wait-State - Company Confidential

4. How are the Enterprise Platforms
used during a product’s life
cycle?
The TERMS:
 CRM – Customer
Relationship Management
 PLM – Product Lifecycle
management
 ERP – Enterprise Resource
Planning
 SCM – Supply chain
management - now a sub
set of PLM
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5. Flow Graph of Enterprise
Platforms - Product view
SCM is now in PLM ( Agile) or in ERP,
depending on which ERP you have
SCM- supply chain management
Zero Wait-State - Company Confidential

6. What are the Roots of the 3
Platforms ?
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7. CRM Roots - Customer contact
information- best to know this when
he calls in!
 CRM – Customer
Relationship
Management
 CRM ROOTS- are in
Customer contact
data
 Company
 Products owned
 Email, phone, etc
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8. PLM Roots – Product Development
Information – your product portfolio
 PLM – Product
Lifecycle
Management
 PLM ROOTS- are in
Product definition
data
○ Documentation
○ Software
○ Mechanical/electrical
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9. ERP Roots – Inventory
 ERP – Enterprise
Resource Planning
 ERP ROOTS- are in
manufacturing
inventory
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10. Now Let’s Dive into PLM
together
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11. My maturity level – PLM
view
 How mature is your
current PLM
strategy?
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12. PLM Maturity levels- Slide Courtesy of Kalypso and
Andreas Lindenthal
Zero Wait-State - Company Confidential

13. Maturity Levels
 From our
experience, many
companies with PLM
are stuck at level 3
and need help
crossing to level 4
 We can help you…
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14. What do I do now?
 Define your as is platform and
maturity level
 What are the negative
business consequences of the
as is?
 Determine your to be
platform and maturity level
 What are the positive business
outcomes of the to be?
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15. Let’s white board your As is and to
be.
As Is To Be
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16. NBC’s and PBO’s- Let’s List
them!
 Negative Business  Positive Business
Consequences of outcomes of the To
the As Is….. Be….
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17. What are the gaps?
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18. How do we close them?
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19. Now let’s create a PLM Road
Map from your PLM Strategy
 Know where you
are….....maturity level
 Know where you are
going……..To be
 Know why you are
going there….Positive
business outcomes
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20. Zero Wait-State (ZWS)
Services– your PLM GPS and
Navigation App
 Know where you
are…...We can help-
ZWS GPS
 Know where you are
going…We can guide
you – ZWS Navigation
 Let’s both know why we
are going there – Mutual
positive business
outcomes!
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21. Thank you for your time
 Please contact Steve
Ammann at
sammann@zerowait-
state.com if you would like
to engage us in a PLM
Strategy discussion for
your business.
Zero Wait-State - Company Confidential