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Can We Be Both Lean and Creative? The Virginia Mason Experience
Paul Plsek
Paul E. Plsek & Associates, Inc.
www.qualitysummit.ca www.DirectedCreativity.com
#QS14
Faculty/Presenter Disclosure
Faculty: Paul Plsek
Relationships with commercial interest:
• I am an independent management consultant working with
healthcare service delivery organizations
Disclosure of Commercial Support
• Nothing to disclose
Potential for Conflict(s) of Interest:
• Nothing to disclose
Mitigating Potential Bias
• Nothing to disclose
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Paul Plsek: Can We Be Both Lean AND Creative? The Virginia Mason Experience