This document discusses OSS (Operations Support Systems) transformation. It defines OSS and BSS, lists common OSS functions like fault management and performance management. It identifies issues with current siloed OSS architectures like redundancy and budget inefficiency. The key to transformation is consolidation and integration of OSS to make them more customer-centric, service-oriented and aligned with business goals.

1. (Arrange & Complete The Puzzle)
riswan@telkomsel.co.id

2. OSS Standardization
TMF : eTOM
ITU-T : TMN
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OSS Transformation

3. What is OSS & BSS ?
BSS
OSS
BSS
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4. OSS Functions
Fault Configuration Accounting Performance Security
Management Management Management Management Management
Performance data
Alarm handling Auto discovery Service usage Prevention
collection
Performance
Alarm correlation Provisioning Billing Authentication
monitoring
Performance System access
Alarm forwarding Backup & restore Audit
reporting control
Performance
Alarm filtering Service activation Fraud reporting Detection
analysis
Remote Containment
Log management Capacity planning
configuration recovery
Alarm generation Asset & inventory
& thresholding management
Alarm reporting & Change
Analysis Management TMN-FCAPS model
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5. Issues & Challenges
Service & Customer centric organization
Align all infrastructure with the business
Network Convergence
Redundancy OSS function & tool
Budget efficiency
Silo OSS Architecture
Non Technical issues (organization issues, policy, etc)
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6. The Key is Consolidation & Integration
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7. OSS Transformation
Customer & Alignment
Service Infrastructure
Oriented with Business
Integrate data and information
Policy & Strong
Commitment
Complete the puzzle
Consolidate the tools and data
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OSS Transformation

8. http://www.telkomsel.com