Hotel Félicien has a strong social media presence across Facebook, Instagram, Google+, Twitter, and TripAdvisor. The hotel manager, Colombe G, promptly responds to all guest comments on TripAdvisor within 6-12 days and works to address any complaints. While the hotel has built trust with guests through interactivity and feedback on social media, it could expand its Instagram following and make responses more personal. Creating a guest feedback page on the website and a blog would also help strengthen engagement.
The document proposes a mobile website plan for the 7 Eiffel Hotel that includes a home page with a call to action button and map localization. The plan aims to provide a more attractive and interactive experience for customers through minimal but dynamic navigation to key services, rooms, and contact information pages. A call to action button and map were chosen as core elements to improve usability and guide users to search for more detailed information within the mobile site.
This short document lists three topics: "My Twitter Account", "Twitter :Actualites", and "Google Actualites". It appears to be a list of social media or news related topics, but provides no other details about the content or purpose of each topic.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like anxiety and depression.
Team selfie final powerpoint add final picAlex Horsfield
The document summarizes a team building experience from November 11-15, 2013. It includes a detailed schedule of activities each day including team building exercises, outdoor activities like canoeing, rock climbing, abseiling, a high ropes course. Photos are included of various activities. The final day involved an operations challenge.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
Hotel Félicien has a strong social media presence across Facebook, Instagram, Google+, Twitter, and TripAdvisor. The hotel manager, Colombe G, promptly responds to all guest comments on TripAdvisor within 6-12 days and works to address any complaints. While the hotel has built trust with guests through interactivity and feedback on social media, it could expand its Instagram following and make responses more personal. Creating a guest feedback page on the website and a blog would also help strengthen engagement.
The document proposes a mobile website plan for the 7 Eiffel Hotel that includes a home page with a call to action button and map localization. The plan aims to provide a more attractive and interactive experience for customers through minimal but dynamic navigation to key services, rooms, and contact information pages. A call to action button and map were chosen as core elements to improve usability and guide users to search for more detailed information within the mobile site.
This short document lists three topics: "My Twitter Account", "Twitter :Actualites", and "Google Actualites". It appears to be a list of social media or news related topics, but provides no other details about the content or purpose of each topic.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like anxiety and depression.
Team selfie final powerpoint add final picAlex Horsfield
The document summarizes a team building experience from November 11-15, 2013. It includes a detailed schedule of activities each day including team building exercises, outdoor activities like canoeing, rock climbing, abseiling, a high ropes course. Photos are included of various activities. The final day involved an operations challenge.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
This document summarizes the results of a survey about cellphone and application usage. It finds that most people use smartphones and their most used application is Black Berry Messenger, which they use everyday to communicate with friends. While most popular, some respondents thought WhatsApp was the worst application. The document concludes with thanks.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
The document discusses several recurring motifs in the film Vertigo:
1) Power and freedom, suggesting men had more privileges in the past.
2) Bouquets of flowers representing Madeline's perfection and fragility.
3) Tunnels and corridors symbolizing the passage towards death.
4) Spirals appearing throughout the film in ways that represent the unexpected turns of events and mental spirals experienced by characters.
The document discusses several recurring motifs in the film Vertigo:
1) Power and freedom, suggesting men had more privileges in the past.
2) Bouquets of flowers representing Madeline's perfection and fragility.
3) Tunnels and corridors symbolizing the passage towards death.
4) Spirals appearing throughout the film in ways that represent the unexpected turns of events and mental spirals experienced by characters.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
Este documento describe los diferentes tipos de equipos de protección respiratoria (EPR), incluyendo sus componentes principales y clasificaciones. Los EPR se clasifican en equipos filtrantes, que dependen de la atmósfera ambiente, o equipos aislantes, que son independientes de ella. Los equipos filtrantes constan de un adaptador facial y uno o más filtros, mientras que los equipos aislantes constan de un adaptador facial y una fuente que suministra aire no contaminado. Dentro de cada clasificación, el documento especifica varios tipos de E
This document contains records of examination results for the year 2012. It lists the names of students from two classes (Al Albiruni and Al Khawarizmi) along with their marks and grades for tests in Islamic Education (OTI 1, OTI 2 etc.) throughout the year. It also includes the marks of students in the first year Al Biruni class for their mid-year and final exams in Islamic Education and Jawi subjects.
This document discusses consumer motivation and values. It introduces concepts like the marketing concept of fulfilling consumer needs and wants. It describes positive and negative motivation, as well as internal and external motivation. Maslow's hierarchy of needs is explained, categorizing needs from physiological to self-actualization. Freudian and Jungian theories of motivation involving the id, ego and superego are also summarized. Motivation research techniques used by marketers like projective tests and word association tests are briefly outlined. The relationship between consumer motivation and shopping behavior is explored through shopper classifications. Finally, the document defines instrumental and terminal values and discusses the role of culture in shaping values according to Hofstede's cultural dimensions.
The film follows a group of disgruntled film students who kidnap their director after growing frustrated with his abusive behavior and unrealistic demands during the shoot of their thesis film. Trapped in an abandoned warehouse, the director engages in a battle of wills with the students as tensions escalate and motives are called into question. By the climactic finale, it remains uncertain whether justice will be served or if violence will erupt in this volatile confrontation between an egomaniacal artist and his unwilling subjects.
The document discusses several recurring motifs in the film Vertigo:
1) Power and freedom, suggesting men had more privileges in the past.
2) Bouquets of flowers representing Madeline's perfection and fragility.
3) Tunnels and corridors symbolizing the passage towards death.
4) Spirals appearing throughout the film in ways that represent its unexpected twists, such as in hair, staircases, and the film's cyclical structure.
This document summarizes the results of a survey about cellphone and application usage. It finds that most people use smartphones and their most used application is Black Berry Messenger, which they use everyday to communicate with friends. While most popular, some respondents thought WhatsApp was the worst application. The document concludes with thanks.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
The document discusses several recurring motifs in the film Vertigo:
1) Power and freedom, suggesting men had more privileges in the past.
2) Bouquets of flowers representing Madeline's perfection and fragility.
3) Tunnels and corridors symbolizing the passage towards death.
4) Spirals appearing throughout the film in ways that represent the unexpected turns of events and mental spirals experienced by characters.
The document discusses several recurring motifs in the film Vertigo:
1) Power and freedom, suggesting men had more privileges in the past.
2) Bouquets of flowers representing Madeline's perfection and fragility.
3) Tunnels and corridors symbolizing the passage towards death.
4) Spirals appearing throughout the film in ways that represent the unexpected turns of events and mental spirals experienced by characters.
1. Ryanair should have responded quickly to the customer complaint, within a day, and with a personalized response to show individual care for the customer.
2. Ryanair should have apologized to the customer in a sincere way for the disagreement and problem encountered to satisfy the customer.
3. The company should have expressed understanding of the customer's situation and been empathetic rather than attacking the customer on social media.
Este documento describe los diferentes tipos de equipos de protección respiratoria (EPR), incluyendo sus componentes principales y clasificaciones. Los EPR se clasifican en equipos filtrantes, que dependen de la atmósfera ambiente, o equipos aislantes, que son independientes de ella. Los equipos filtrantes constan de un adaptador facial y uno o más filtros, mientras que los equipos aislantes constan de un adaptador facial y una fuente que suministra aire no contaminado. Dentro de cada clasificación, el documento especifica varios tipos de E
This document contains records of examination results for the year 2012. It lists the names of students from two classes (Al Albiruni and Al Khawarizmi) along with their marks and grades for tests in Islamic Education (OTI 1, OTI 2 etc.) throughout the year. It also includes the marks of students in the first year Al Biruni class for their mid-year and final exams in Islamic Education and Jawi subjects.
This document discusses consumer motivation and values. It introduces concepts like the marketing concept of fulfilling consumer needs and wants. It describes positive and negative motivation, as well as internal and external motivation. Maslow's hierarchy of needs is explained, categorizing needs from physiological to self-actualization. Freudian and Jungian theories of motivation involving the id, ego and superego are also summarized. Motivation research techniques used by marketers like projective tests and word association tests are briefly outlined. The relationship between consumer motivation and shopping behavior is explored through shopper classifications. Finally, the document defines instrumental and terminal values and discusses the role of culture in shaping values according to Hofstede's cultural dimensions.
The film follows a group of disgruntled film students who kidnap their director after growing frustrated with his abusive behavior and unrealistic demands during the shoot of their thesis film. Trapped in an abandoned warehouse, the director engages in a battle of wills with the students as tensions escalate and motives are called into question. By the climactic finale, it remains uncertain whether justice will be served or if violence will erupt in this volatile confrontation between an egomaniacal artist and his unwilling subjects.
The document discusses several recurring motifs in the film Vertigo:
1) Power and freedom, suggesting men had more privileges in the past.
2) Bouquets of flowers representing Madeline's perfection and fragility.
3) Tunnels and corridors symbolizing the passage towards death.
4) Spirals appearing throughout the film in ways that represent its unexpected twists, such as in hair, staircases, and the film's cyclical structure.