Opting-out of inevitability reflections on critical refusal of generative AI in academic libraries - Salma Abumeeiz and Jamie Hazlitt
1.
Opting Out ofInevitability: Reflections
on Critical Refusal
of Generative AI
in Academic Libraries
👾
Salma Abumeeiz, Research and Instruction Librarian
Jamie Hazlitt, Director of Teaching and
Learning Services
University of California, Los Angeles, USA
UCLA Library
2.
Hello! What arewe doing today?
● Introductions and speaker positionalities
● Temperature taking - where are we (in this room) when it comes to
individual and institutional engagement Generative AI?
● Critical Refusal of Gen AI and the anatomy of hype - a brief literature review
● Discussion - opportunities, challenges, spectrums of AI refusal
3.
We will NOTbe…
● Diving into details about any specific LLM platform
● Representing an official stance of UCLA or UCLA Library
around generative AI in library work
● Judging anyone for their perspective or experience around
adoption and use of Gen AI!
👯 We’re notalone.
An overview of the literature around critical
refusal of AI.
10.
● Incongruence betweenindustry
promises and institutional
investment against actual
efficacy/usefulness
● The narrative of inevitability
● Dismissal or minimization of its
ongoing (and increasing) societal
harm
Unpacking
Marketing
Narratives:
What is hype?
11.
“A refusal ofAI in creative work begins with a refusal of that
product’s ideological packaging.”
- The Editors. “Large Language Muddle.” n+1. 2025.
12.
● Propagated byprofit-driven entities that
materially benefit from GenAI adoption
(boosterism)
● Bolstered through neutral and/or
enthusiastic engagement on the part of
journalists, institutions, practitioners
● Distorts and shapes public
understanding
● Used to bypass critique and calls for
refusal
The
Narrative of
Inevitability
13.
“The hype-mongers notonly spin
fantastical tales about what the tech
can do, but they also work to convince
you that if you don’t jump on the
bandwagon, you’ll be left in the dust.”
- Alex Hanna & Emily Bender. 2025.The AI Con: How to Fight Big Tech’s Hype and
Create the Future We Want.
“[GenAI is predicatedon] centralizing
power, amassing data, and
generating profit, rather than
providing technology that is socially
beneficial. In other words, this is a
choice, one being made by powerful
interests, but not that the rest of us
have to go along with. Thus, we
reject this inevitability out of hand.”
Design
Why say no?
- Hanna & Bender, 2025
16.
● “LIS workersare encouraged to respond neutrally or
even positively to generative AI as if it is an objective
tool to use.” (Slater, p. 588, 2025)
● Material, institutional, corporate, and
organizational push (including ACRL)
● Incongruence and debate about the field’s AI
embrace and espoused professional values
In Libraries
?
19.
“[C]alls to teachAI literacy contribute to AI hype by
misrepresenting GenAI’s capacities, minimizing
acknowledgement of its harms, and implying that critique of
GenAI stands in the way of human progress.
We frequently hear that GenAI technologies are the inevitable
future of the world and of libraries and that the only viable
option is to embrace them, and quickly, before we fall behind.
This message of urgency fits into an older narrative that libraries
must embrace technological change or otherwise become
obsolete.”
- Andrea Baer. 2025. “Investigating the “Feeling Rules” of Generative AI and Imagining Alternative
Futures.” In the Library with the Lead Pipe.
20.
● Critical Washingand “AI Literacy”
“a minimization of the costs of AI coexists with an
idealization of a future made possible by AI” (Baer,
2025)
● Situating ourselves, our teaching, our
students, and their learning within the
world, rather than in a vacuum
● “the only use of something like ChatGPT
at a university is as a contrast dye test to
understand where more resources are
needed” (Emily Bender and Alex Hannah, Tech Won’t
Save Us, interviewed by Paris Marx. Episode #277. 2025).
Reflecting on
critical
librarianship
and pedagogy
21.
What is
refusal?
Feminist Praxis
●Not about passivity
● Commitment to a better world
● Act of autonomy
● Not monolithic
● Hopeful and joyful
22.
“When people tryto sell you on the idea that the future is
already settled, it is because it is deeply unsettled … If they
can get us to accept that … AI is already here, the industry
is already here, then we will create that for them.”
- Tressie McMillan Cottom, Urban Consulate: Jason Reynolds &
Tressie McMillan Cottom (interviewed by Orlando P. Bailey).2025
What is
refusal?
Feminist Praxis
“But resisting hype can also be empowering, grounding
and even joyful. It is empowering to reaffirm the value of
our skills and expertise. It is grounding to lean on the
value of human-to-human connection, and being human
together. And it can also be flat-out fun to find the silliest
excess of the hype machine and deflate it, with ridicule as
praxis.”
- Hanna & Bender, 2025
Spectrums of Refusal
Acknowledgeand
refuse ideological
packaging of Gen AI
Connect and model
refusal in practice
(where possible)
Connect with other
practitioners and
form communities of
practice
● With colleagues
● With students
● Locate, build,
reclaim autonomy
● Refusal can be lonely -
it doesn’t have to be!
● Reflect
● Reframe
● Clarify
25.
● Endorsing SQ3Rreading method instead of
GenAI use to summarize course readings
● Critical reflections of GenAI summaries against
human analysis of course content and pop
culture (Mohsin Ali, Chaffey College)
● Critical discussion of anatomies of AI systems (
Michelle Ng, Emily Carr University)
● Lateral reading activities and investigating
funding sources of positivist AI research (
Sylvia Page, UCLA Library)
Refusal in Practice
AI for Whose Good? Lessons from Communi
ty Resistance to Automation at the Port of Lo
s Angeles
, Zine by Sophie Wang and Taylor M. Cruz
(photo taken from Sophie Wang’s website).
From “Comparison of
Waymo Rider-Only
crash rates by crash
type to human
benchmarks at 56.7
million miles”
26.
💬 Discussion Prompts
Individualrefusal is important, but may not always be possible. How might
libraries move towards collective critique and empowerment to refuse?
Being confronted with the current industrial push towards Gen AI doesn’t
mean we have to embrace it. What might spectrums of refusal look like for
you in practice?
27.
● Our Bibliography(Zotero)
● Library Freedom Institute
● DAIR Institute
● A Librarian Against AI, Zine by
Violet Fox, 2026
Design Implement
Resources for
practitioners
#5 Jamie
UCLA Library
450 librarians + staff. 10 libraries.
UCLA
R1 public university
One of ten campuses in the University of California system
141 bachelor's, 146 master's, and 124 doctoral/professional degrees (including at least a half dozen (and counting) degree programs with emphases or concentrations in AI (health sciences, engineering, data science, management)
48,651 students: 33,471 undergraduates, 13,855 graduate students and 1,325 interns and residents in medicine and dentistry
International research reputation
Birthplace of the internet (1969)... this is something that looms large in the university’s reputation, and this shows through in the university’s “official” stance around adoption of generative AI into the operational, teaching, and research enterprises.
#6 Jamie
I’m sharing one of our campus pages related to AI, to demonstrate the landscape that we’re operating in at our home institution.
“The AI Innovation Initiative is a campus-wide effort to build AI fluency, foster innovation, and drive responsible AI adoption. Through strategic partnerships with leaders like OpenAI and Google, we’re empowering faculty, staff, and students to explore high-impact use cases, prototype solutions, and apply AI ethically across research, teaching, and operations.”
Dozens upon dozens of unit, department or school/college working groups around AI, an AI advisory committee for the Center for Teaching and Learning (on which I’m a member), and a newly convened official Campus-wide AI committee, on which our university librarian is a representative
At UCLA Library…
No library AI policy, whitepaper, statement, or library-wide committee (although this is an initiative that the university librarian is interested in centralizing, we are not there yet).
UCLA librarians’ engagement with Generative AI runs across the entire spectrum from denial, to refusal, to enthusiastic adoption and experimentation. We’re engaging with students (and each other) in different ways, but it’s largely based on individual efforts rather than a coordinated approach + effort.
As we are shaping this, where do we create and empower space for critical refusal?
#7 Salma
Keep it short
Terminology vs technology stuff could go here?
Marketing dimension of the term, commercial benefit of collapsing all AI into one amorphous thing:
“Lumping all of these different technologies under the label of “AI” creates the illusion of “intelligent” technology: if our photo software’s sharpening tool is imagined to be the same thing as the system that appears to cheerfully answer questions on any topic, then both are perceived as even more “intelligent” or even “magical” than each alone, and we’re more likely to accept automation in other domains, like deciding who gets social benefits or who is classified as a possible repeat offender. “There are all supposedly driven by the same “intelligence.” (p. 24)
Scope of the discussion - massive LLMS
Establish definition before polling? (this way folks are thinking about the same thing when they’re responding)
#8 Poll 1 - https://www.menti.com/aldkvc3w5yrj
Mentimeter (SA will develop poll)
Do you currently use generative AI in your library work?
I teach students and faculty about concepts and skills related to Gen AI
I use it as a tool in my individual work
No - I do not use it
How empowered do you feel to refuse generative AI?
Have you felt pressure to adopt generative AI:
In your individual work?
At an institutional level?
#10 Salma
A refusal of AI in creative work begins with a refusal of that product’s ideological packaging.
Lay claim to resources that were not their own, reinterprets the rules to insist that they were always there’s,
Making visible the AI Development supply chain, from intellectual theft to global south workers who are content mining, they are also inherently labor automating
Empire is monopolized knowledge production:
Critique of the tool as facilitating critical thinking, not “using the tool effectively”
#11
Salma
“Large Language Muddle.” The Editors. n+1. 2025.
#12 Salma - slides 3-4
“That is a bid to steal our agency”
“What if we say, no on the insistence of this tech in all areas of our lives”
#13 Desire to assert futurity
“Focussed on what we think is relevant to helping the youth transition into adulthood and we are helping them with what they need - generational bind”
Sympathetic acknowledgement of this fear and why libraries (who are often the target of austerity) might be more willing to accept this
#14 Poll 2 - https://www.menti.com/aldkvc3w5yrj
Mentimeter (SA will develop poll)
Do you currently use generative AI in your library work?
I teach students and faculty about concepts and skills related to Gen AI
I use it as a tool in my individual work
No - I do not use it
How empowered do you feel to refuse generative AI?
Have you felt pressure to adopt generative AI:
In your individual work?
At an institutional level?
#15 Salma - slides 3-4
““Although they claim to be working in the best interests of humanity at large, those working in alignment summarily ignore the violence of the current moment, of the “doom” that has befallen large swaths of people under the guise of “AI” and progress.”
#16
Tangible and intangible (emotional) push
“Meet the needs of our users”
What this is looking like in libraries
#17 Jamie
March 2025 draft, which was critically received in a packed auditorium at the ACRL conference, introduced these “dispositions” as essential characteristics that academic librarians should adopt in relation to AI and our work. They invite curiosity, willingness, an invitation to check our own biases around AI, maintaining an open mind… and conclude with a bullet about reflection and growth around ethical and environmental responsibilities. The competencies also included ethical considerations, but they were last in the document. (in short- AI, did you write this?)
Framed as: “No matter how you feel about the technology, it has already changed our work.”
Feedback was highly critical, particularly of the “Use and Application” competencies - one commenter noticed that these read with an assumption that all jobs can be improved through AI
Lacked critical considerations of harms, appropriate when to use vs not
Strong desire expressed to include an option for library workers to be empowered to opt out of using AI
#18 Jamie
The Final competencies document, adopted and published by ACRL in October 2025, includes stronger language around skepticism and judgment. And the four categories of competencies included in the March 2025 draft remained the same, but with Ethical Considerations moved to the top of the document.
Most importantly - and I think as a reflection of the concerns raised by members of our community around the draft - the final document explicitly states that:
AI literacy does not imply mandatory adoption of AI tools.
To be clear, this is still a document that appears primarily designed to present competencies around knowledge, use, and application of AI tools in library work. But the more explicit invitations for critical approaches to the technology leave space for the critical refusal that we are inviting you to consider today.
#19 Desire to assert futurity
“Focussed on what we think is relevant to helping the youth transition into adulthood and we are helping them with what they need - generational bind”
Sympathetic acknowledgement of this fear and why libraries (who are often the target of austerity) might be more willing to accept this
#20 What this is looking like in libraries , factual things about AI that are factual or neutral, followed by some ethical concerns, and then moving on
replicating industry narratives of inevitability (David James Hudson, 2026)
#21 But resisting hype can also be empowering, grounding and even joyful. It is empowering to reaffirm the value of our skills and expertise. It is grounding to lean on the value of human-to-human connection, and being human together.
#22 But resisting hype can also be empowering, grounding and even joyful. It is empowering to reaffirm the value of our skills and expertise. It is grounding to lean on the value of human-to-human connection, and being human together.
Urban Consulate.
#23 Poll 3 - https://www.menti.com/aldkvc3w5yrj
Salma
Mentimeter (SA will develop poll)
Do you currently use generative AI in your library work?
I teach students and faculty about concepts and skills related to Gen AI
I use it as a tool in my individual work
No - I do not use it
How empowered do you feel to refuse generative AI?
Have you felt pressure to adopt generative AI:
In your individual work?
At an institutional level?
#25 AI for Whose Good?
Lessons from Community Resistance to Automation at the Port of Los Angeles
By Sophie Wang and Taylor M. Cruz
Critical reading exercise in response to AI use for reading (cluster)
Reflections on response to lecture summary vs. Chat response (cluster)
Lateral reading and funding (Sylvia WayMo example)
Anatomy of an AI Model (Michelle)
#26 Where have you felt pressure to adopt generative AI in your individual work? Have you ever said "no"? Why or why not?
How can we build collective power to critique these tools?
What does "refusal" look like in your specific library context?
How can we move past individual framings of refusal as a personal choice rather than collective one?
How can library workers reclaim autonomy and model best practices among mounting pressures?
What might spectrums of refusal look like for you?
#28 Where have you felt pressure to adopt generative AI in your individual work? Have you ever said "no"? Why or why not?
How can we build collective power to critique these tools?
What does "refusal" look like in your specific library context?
How can we move past individual framings of refusal as a personal choice rather than collective one?
How can library workers reclaim autonomy and model best practices among mounting pressures?
What might spectrums of refusal look like for you?