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OPTIMIZING SOCIAL
MEDIA FOR BUSINESS
Laura Gaulke, Marketing Strategist,
Gannett Client Solutions
February 13, 2013
Part One Strategy and planning
SOCIAL MEDIA,
BRANDING AND YOUR
PERSONAL BRAND
                     What the
                     Heck is
                      Social
                     Media?
                                    Tell About
                                     Yourself
                                    and Your
                                    Business
                      Branding,
                    It’s Not Just
                        a Logo
SOCIAL MEDIA – WHAT THE
HECK IS IT REALLY AND WHY
USE IT IN MARKETING?

• In-Bound Marketing
• Many Different Reasons…
WHY USE SOCIAL MEDIA FOR BUSINESS
• *Social Media for…
   –   Brand Awareness
   –   Customer Support
   –   Event Marketing
   –   Product Introductions
   – Build the Sales Pipeline
   *Source: Social Media Pocket Guide by Spreadfast.com
BRANDING, IT’S NOT JUST A LOGO




 “Brands are a critical element in today’s marketing mix. They
 deliver a level of consistency and knowledge that go beyond a
 logo. Brands provide personality, stories and consistency.”
BRANDING, IT’S NOT JUST A LOGO
• With limited resources, consistent messages are key.
• Brands create short hand messages that customers recognize.
• Brands cut through message clutter because it provides hooks
  that the public is familiar with.
• In a communications filled environment, brands set you apart from
  the competition.
• Often brands are intricately intertwined with marketing strategy.
BRANDING, ITS NOT JUST A LOGO
  Brands are intangible promises made tangible
          through recognizable signs.
• Brand Elements reinforce the “tenets” of the brand and are
  grouped as:
   – Intangibles = Specific promise, positioning, personality and emotion.
   – Tangible = Identifiable symbols (logos, graphics, colors, fonts, sounds,
     jingles)
• Positioning Statement and Messaging
• The Elevator Pitch
PERSONAL BRANDING
• Leverage your personal
  brand to support your
  business brand
• Profile is everything
• What is your personal
  elevator pitch? What are
  your passions?
• Link to your website or have
  a personal branding page
INTRODUCE YOUR SELF, YOUR BUSINESS


•   Your personal brand
•   Your business name, type, “elevator” speech
•   Your social media experience/what you use now
•   What you hope to learn about/accomplish with social media
•   Take short survey
MARKETING
STRATEGY
AND SOCIAL
MEDIA CONTEXT




                8:45-10:30am
SOCIAL MEDIA IN THE MARKETING CONTEXT
• What is Marketing Strategy?
• Types of Marketing: Inbound Versus Outbound
   – Examples of Inbound
   – Examples of Outbound
• Types of Media – Owned, Earned, Paid and Converged
• Content Marketing Strategy
   – Content Marketing Goals
   – Content Strategy Before Social Strategy
• Social Media Strategy
Brand
 Strategy
  Versus
Marketing
 Strategy
  Versus
Marketing
     Plan
  Versus
Marketing
  Tactics
SOCIAL MEDIA IN THE MARKETING CONTEXT
•   Marketing Strategy, Marketing Plan, Marketing Tactics
•   Inbound Versus Outbound Marketing
•   Marketing Types: Content, WOM, Experiential, Social
•   Content Marketing – for Inbound Marketing Only?
•   Owned, Paid, Earned and Converged Media
SOCIAL MEDIA IN THE
MARKETING CONTEXT
• Inbound Marketing
  Definition (pull strategy)
• Outbound Marketing
  Definition (push strategy)
• Inbound versus Outbound
  Marketing
Both Inbound and Outbound are Relevant (they serve different audiences
        and different types of brands) THINK SUPERBOWL…
Content
Marketing
    - For
 Inbound
Marketing
   Only?
•   PAID = Digital
    Advertising, banners,
    Adwords, overlays
•   PROMOTED = In
    stream or social paid
    promotions vehicles
•   OWNED = Created
    assets, custom
    content
•   SHARED = Open
    platforms or
    communities where
    customers co-create
    and collaborate with
    brands
•   EARNED = Brand-
    related conversations
    and user-generated
    content
Owned,
  Earned,
     Paid,
Converged
  Media is
    Social
    Media
OWNED, PAID AND EARNED MEDIA TYPES
SOCIAL MEDIA IN CONTEXT
                         Advertising = Paid search, display ads,
        Paid             affiliate marketing, digital signage
        Media            Paid Placements (Navitve advertising)

                         Automatization of content into ads
                         Partner Networks = Publisher editorial,
Owned           Earned   influencer outreach, word-of-mouth,
Media           Media    social networks
                         Digital Properties = Website(s), blogs, mobile
                         apps, social presence
                         Automatization of conversations through
                         shared API’s and social widgets
SOCIAL MEDIA IN THE MARKETING CONTEXT
• Marketing Strategy Supports the Brand and Achieves the Goals
   – Goal Types – Business Goals, Strategy Goals, Tactical Goals
• A marketing plan may be part of an overall business plan. Solid
  marketing strategy is the foundation of a well-written marketing
  plan. While a marketing plan contains a list of actions, a
  marketing plan without a sound strategic foundation is of little
  use.
   – Sample Marketing Plans
INTEGRATED
MARKETING
PLAN   =
BRINGING
IT ALL
TOGETHER
SOCIAL MEDIA IN THE MARKETING CONTEXT
• Social Strategy
   – Social Stats – (Dice Video)
   – Why Choose Social Media as Part of Your Marketing Plan
   – Sponsored Facebook Graph Search
• The Platforms: Which is Best for What and Why
• Advertising on Social Media
   – Advertising Media Choices
   – Types of Social Media Advertising
• Social Media for SEO
Social
 Strategy
  Versus
   Social
     Plan
  Versus
   Social
  Tactics

Case Study
 and Facts:
Dice Social
      Facts
FACEBOOK GRAPH SEARCH
 MAKES FACEBOOK = MORE
   RELEVANT TO BUSINESS
PLATFORMS: WHICH IS BEST FOR WHAT AND WHY
Social Media Platforms – Considerations
• Types of Content, Businesses, Goals
• The Platforms:
        • Main: Facebook, Twitter, Pinterest, YouTube, Google+, LinkedIn,
          FourSqaure
        • Niche and Specialty Platforms – Houzz, Pose
        • Other Platforms – Tumblr, Instagram, Vine
        • Which are Best for Your Business
        • Source: http://socialmediatoday.com/james-debono/827961/which-social-
          media-platform-right-your-business
        • Ebook Reviews: Spreadfast Social Media Pocket Guide and Social Media
          Textbook
ADVERTISING ON SOCIAL MEDIA PLATFORMS
  Advertising Media Choices
  Social Media and Digital Online Media
     Behavioral Targeting and Retargeting
  Types of Social Media Advertising
     • Behavioral Display Ads
     • Native Advertising: Promoted Tweets on Twitter, Sponsored
        Stories on Facebook, Digital News Content
SOCIAL MEDIA AND SEARCH
ALGORITHMS
Google SEO Algorithm = Getting Found on the Web
Facebook EdgeRank Algorithm
SOCIAL MEDIA AND SEARCH
ALGORITHMS

SOCIAL MEDIA CONTENT AND SEO
•   Backlinks to website/blog
•   Key words strategy
•   Fresh content
•   Engagement, activity
•   Use of Video and photos in content
EMERGENCE OF “MICRO” VIDEO
CHAT AND WHY CONSIDER VIDEO?
• Twitter Vine, Snapchat, Tout = emergence of
  short, concise “micro” videos
• Audience curated video = Importance 2013
• Capitalizing on video for business
   – YouTube is the No 2 search engine
   – Google can read video content now – but not
     flash on websites
   – Video is engaging content – more likely to be
     interacted with

   Examples of businesses using Vine
Part Two Execution and Measurement