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With Jim Stroud, Senior Director at Randstad Sourceright 
HOW TO USE 
COMPANY CULTURE 
TO ATTRACT PASSIVE 
CANDIDATES
WHAT YOU’LL LEARN: 
Understand why company culture is rising in importance 
for tech recruiting. 
Learn how to identify the elements of your 
culture to promote. 
Gain ideas on how to communicate culture 
through social recruiting. 
1 
2 
3 
The world’s talent at your fingertips
RECRUITING 
AIN’T EASY. 
RECRUITERS 
BE LIKE… 
The world’s talent at your fingertips
And let them 
have the right amount of 
experience and be willing to 
accept the salary we 
offer and... 
Are you hearing 
me recruiting gods? 
POST 
AND PRAY 
METHOD* 
*THIS METHOD IS 
GATHERING STEAM 
THESE DAYS. 
The world’s talent at your fingertips
WHY 
IS THAT? 
The world’s talent at your fingertips
2 REASONS WHY 
THERE’S A LOT MORE 
POSTING AND PRAYING 
THESE DAYS. 
The world’s talent at your fingertips
TALENT 
SHORTAGE 
The world’s talent at your fingertips
IS THERE A SKILLS SHORTAGE? 
When asked to assess the skills of today’s workforce, 
two-thirds of respondents somewhat or strongly agree that 
a skills shortage exists, and slightly over one-half say the 
skills deficit has negatively impacted their businesses. YES! 
61% 56% 
69% 
72% 69% 
HEALTHCARE MANUFACTURING 
& LOGISTICS 
ALL EMPLOYERS 
61% 
OFFICE & 
ADMINISTRATIVE 
SKILLS SHORTAGE PERCEIVED 
ACROSS MAJOR INDUSTRIES 
Randstad Workplace Trends Survey 
INDUSTRY SPOTLIGHT 
50% 
50% 
PHARMA 
FINANCE & 
ACCOUNTING 
59% 
HUMAN 
RESOURCES 
ENGINEERING 
IT 
The world’s talent at your fingertips
GLOBAL HEAT MAP 
THE GAP BETWEEN THE GROWTH IN DEMAND AND THE GROWTH 
IN SUPPLY OF TALENT, 2011–2021. 
-0.9 
-0.8 
-0.5 
-0.1 
0.0 
-0.8 
-0.5 
-0.4 
-0.6 
-0.4 
-0.1 
0.5 
0.6 
1.1 
-1.1 
-1.2 
TREND DEFICIT 
TREND SURPLUS 
BROAD BALANCE 
Numbers show trend 
growth as annual 
percentages 
-1.4 
-1.5 
-0.9 
-0.2 
-0.4 
0.2 
-0.2 
-0.6 
0.4 
0.2 
1.5 
2.1 
0.7 
0.7 
-0.4 
0.9 
0.1 
0.8 
0.8 
1.0 
-0.1 
1.0 
-1.0 
Oxford Economics 
The world’s talent at your fingertips
THE TALENT MISMATCH— 
BETWEEN WHERE TALENT 
IS MOST NEEDED AND 
WHERE IT WILL BE MOST 
AVAILABLE—IS NOT LIKELY 
TO EVAPORATE SOON. 
YIKES! 
The world’s talent at your fingertips
GLOBAL TALENT RISK 
The Northern hemisphere faces 
talent shortages in a wide range 
of occupational clusters largely 
because populations are aging 
rapidly and educational 
standards are insufficient. 
YIKES! (AGAIN) 
The United States will 
need to add more than 
25 million workers to its 
talent base by 2030 to 
sustain economic growth. 
FOR EXAMPLE World Economic Forum 
Western 
Europe will 
need to add 
more than 
45 million 
workers. 
In Germany, 
70% of 
employers are 
hard-pressed 
to find the 
right people. 
+25M 
70% +45M 
The world’s talent at your fingertips
THE SKILLS DEFICIT IS EXACERBATED BY THE FACT THAT BABY 
BOOMERS WILL BE RETIRING AND YOUNG PEOPLE ARE NOT PURSUING 
THE PROFESSIONAL SKILLS THE WORLD WILL NEED. 
SKILLS THAT WILL BE IN HIGH DEMAND, BUT SEVERE SHORTAGES ARE ANTICIPATED 
World Economic Forum 
DOCTORS SCIENTISTS TECHNICIANS HEALTH CARE 
IT COMPUTER SCIENTISTS GLOBAL MANAGERS SKILLED TRADES 
The world’s talent at your fingertips
RETENTION 
ISSUES 
The world’s talent at your fingertips
May 
2014 
The world’s talent at your fingertips
A GROWING CONCERN 
COMPANIES CONCERNED WITH RETENTION 
PERCENTAGE OF RESPONDENTS 
70 
2009 2010 2011 2012 2013 
60 
50 
40 
30 
20 
10 
0 
The world’s talent at your fingertips
EMPLOYEE TURNOVER TO 
HIT NEW HEIGHTS 
IN 2018, 49 MILLION MORE EMPLOYEES WILL BE HEADING OUT THE DOOR 
COMPARED TO 2012 – A TOTAL OF 192 MILLION EMPLOYEES WORLDWIDE. 
ITS NOT 
JUST THE 
USA! 
GLOBAL TURNOVER AND NUMBER OF EMPLOYEES Source: Hay Group Cebr analysis 
2010 
24.0 
23.5 
23.0 
22.5 
22.0 
21.5 
21.0 
20.5 
20.0 
900 
850 
800 
750 
700 
650 
600 
550 
500 
Forecast 
2011 2012 2013 2014 2015 2016 2017 2018 
Percentage of employee turnover rate (left axis) 
Total employees in millions (right axis) 
The global employee turnover rate will see 
its sharpest increase in 2014. Emerging 
economies like Asia and Latin America will 
spike sooner while more mature markets 
will peak between 2014 and 2018. 
The world’s talent at your fingertips
ARE YOU 
FEELING 
THE PAIN 
OF THIS 
STAFFING 
STORM? 
SURVEY 
SAYS... 
YES 
The world’s talent at your fingertips
SO WHAT CAN 
COMPANIES 
DO ABOUT IT? 
The world’s talent at your fingertips
IN A 
WORD, THE 
ANSWER IS... 
The world’s talent at your fingertips
The world’s talent at your fingertips
“Company culture is the personality of a company and 
defines what a company, from an employee 
perspective, is like to work for…” — Allison Doyle 
The world’s talent at your fingertips
A LOT OF 
THINGS ARE 
ASSOCIATED 
WITH THE 
CULTURE OF 
A COMPANY. 
LIKE... 
The world’s talent at your fingertips
THINKING COMPANY CULTURE? 
I BET MISSION STATEMENTS, OFFICE DÉCOR AND PERSONAL 
DEVELOPMENT COME TO MIND. 
POP QUIZ: 
When it comes to 
company culture, what 
matters most? 
The world’s talent at your fingertips
THE ANSWER: A GOOD 
COMPANY CULTURE 
RECRUITS AND RETAINS 
TALENTED PEOPLE. 
*(IT ALSO PROTECTS THE BOTTOM LINE.) 
The world’s talent at your fingertips
WHAT ARE THE BENEFITS OF 
A GREAT COMPANY CULTURE? 
100 BEST COMPANIES VOLUNTARY TURNOVER BY INDUSTRY 
Professional Services 
Source: “100 Best data provided by Great Place to Work ® Institute, Inc. 
24.5% 
BEST COMPANIES 
HAVE 65% LESS 
TURNOVER 
Comparison data provided by BUS. ”100 Best” data includes FT & PT turnover; BUS data includes the same in addition to turnover for temp/contract 
workers. Copyright© 2014 Great Place to Work ® Institute, Inc. 
Manufacturing & Production 
100 Best (%) 
Healthcare 
Information Technology 
Construction & Real Estate 
Financial Services & Insurance 
Hospitality 
5% 10% 15% 20% 25% 30% 
38.0% 
35% 40% 
5.8% 
10.5% 
6.0% 
17.1% 
8.0% 
16.2% 
8.7% 
19.4% 
10.3% 
12.6% 
10.4% 
25.9% 
Industry Average (%) 
The world’s talent at your fingertips
WHAT ARE THE BENEFITS OF 
A GREAT COMPANY CULTURE? 
COMPARATIVE CUMULATIVE STOCK MARKET RETURNS 
FORTUNE 100 BEST COMPANIES TO WORK FOR® 
Copyright© 2014 Great Place to Work ® Institute, Inc. 
Source: Russell Investment Group 
500% 
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 
400% 
350% 
300% 
250% 
200% 
150% 
100% 
50% 
0% 
+170.08% 
+155.68% 
RUSSELL 3000 S&P 500 
BEST COMPANIES 
PERFORM BETTER. 
+495% 
The world’s talent at your fingertips
CULTURE 
IS THE 
CONTEXT FOR 
CANDIDATES. 
The world’s talent at your fingertips
SO, WHAT 
MAKES A GREAT 
COMPANY 
CULTURE? 
The world’s talent at your fingertips
GROWTH 
TO LEARN NEW SKILLS 
The world’s talent at your fingertips
BHAVIN PARIKH, CEO 
Our employees receive a monthly stipend to take classes on anything 
they want. Classes have ranged from ceramics to ukulele to chocolate 
tasting. I’ve noticed an unexpected benefit — employees now also take 
more professional development classes and are getting better at their 
day-to-day work. Learning is contagious. 
The world’s talent at your fingertips
HAPPINESS 
WORK IS BETTER WITH FRIENDS 
The world’s talent at your fingertips
PEOPLE WHO HAVE A BEST FRIEND AT WORK ARE SEVEN TIMES MORE LIKELY 
TO BE ENGAGED WITH THAT WORK, ACCORDING TO GALLUP RESEARCH. GALLUP 
RESEARCH SHOWS THAT CLOSE FRIENDSHIPS AT WORK BOOST EMPLOYEE 
SATISFACTION BY ALMOST 50%. 
The world’s talent at your fingertips
LIAM MARTIN, CEO 
We run a remote company with more than 50 employees, so finding a time to 
have everyone just hang out is rare. Therefore, we implemented a video game 
day when everyone can come together and play online. So far, it has been a 
great success and really helpful with inter-division communication. 
The world’s talent at your fingertips
ABUNDANCE 
NOT NECESSARILY BEING RICH, 
BUT LIVING A LIFESTYLE 
WHERE YOU FEEL RICH 
The world’s talent at your fingertips
AOL’S HIP AND MODERN 
PALO ALTO OFFICE 
The world’s talent at your fingertips
NETFLIX AND OTHERS OFFER UNLIMITED VACATION TIME 
The world’s talent at your fingertips
SIGNIFICANCE 
FEELING THE WORK YOU DO MAKES 
A DIFFERENCE 
The world’s talent at your fingertips
These brands collectively outperformed the 
S&P 500 almost 400 percent over 10 years. 
The study concluded that the best businesses 
“were built not just on innovative product or 
service ideas but on ideals.” 
Research consultancy Milward Brown found 
in the Stengel Study of Business Growth that 
the top 50 high-growth brands were, on 
average, more likely than their competitors to 
be driven by ideals. 
The world’s talent at your fingertips
The world’s talent at your fingertips
The world’s talent at your fingertips
MEANING 
WORKING TOWARDS A HUGE, 
SEEMINGLY IMPOSSIBLE GOAL. 
The world’s talent at your fingertips
“IF YOU WANT TO BUILD A 
SHIP, DON'T DRUM UP PEOPLE 
TO COLLECT WOOD AND 
DON'T ASSIGN THEM TASKS 
AND WORK, BUT RATHER 
TEACH THEM TO LONG FOR 
THE ENDLESS IMMENSITY OF 
THE SEA.” —ANTOINE DE SAINT-EXUPERY 
The world’s talent at your fingertips
“TO PROVIDE A FREE 
WORLD-CLASS EDUCATION 
TO ANYONE ANYWHERE” 
“TO MAKE 
PEOPLE HAPPY” 
“THE END OF 
SOFTWARE” 
The world’s talent at your fingertips
SAFEGUARD THE CULTURE 
The world’s talent at your fingertips
! REMEMBER 
People leave managers, 
not companies. 
The world’s talent at your fingertips
THE ULTIMATE CULTURE FORMULA 
INTRODUCE THESE 5 ELEMENTS INTO YOUR COMPANY: 
GROWTH 
Opportunities to 
learn new skills. 
HAPPINESS 
Work is better 
with friends. 
ABUNDANCE 
Living a rich 
lifestyle at work. 
SIGNIFICANCE 
Support an 
ideal that rallies 
your workers. 
MEANING 
Working towards 
a big goal. 
Let social contagion take root. Nurture it 
through the managers. Set an expectation 
of high performance. Pygmalion Effect. 
SAFEGUARD YOUR CULTURE It is what 
will help you recruit and retain talent! 
The world’s talent at your fingertips
OKAY, JIM. ALL THAT 
BEING SAID, WHAT 
IS THE FIRST THING 
I SHOULD DO TO 
BUILD A GREAT 
COMPANY CULTURE? 
The world’s talent at your fingertips
START 
SETTING HIGH 
EXPECTATIONS! 
The world’s talent at your fingertips
I GOTTA TALK TO JIM STROUD! 
JIM STROUD 
Senior Director 
RPO Recruitment Strategies & Support 
Randstad Sourceright 
AUTHOR OF: 
Resume Forensics: How To 
Find Free Resumes and Passive 
Candidates On Google 
createspace.com/4228076 
Content Is the New Sourcing: 
Strategies for Attracting and 
Engaging Passive Candidates 
createspace.com/4693823 
! 
EMAIL: jim.stroud@randstadsourceright.com 
LINKEDIN: www.linkedin.com/in/jimstroud 
TWITTER: @jimstroud 
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