The document describes how NetApp integrates its storage resource management software with dynamic infrastructure using OCI for real-time analysis of relationships between applications, virtual machines, and storage. It emphasizes the use of a self-service portal and ServiceNow for cross-referencing performance and capacity metrics, enhancing business context to technical objects. Additionally, it details the mapping of application relationships into the ServiceNow CMDB to provide a comprehensive view of storage analytics.

1. How NetApp IT Integrates
NetApp Storage Resource Management Software
Visibility into Dynamic Infrastructure
OCI maps, tracks, and dynamically updates
relationships between applications, virtual
machines, and storage for near real-time analysis.
Self-Service Portal
URLs imported into ServiceNow serve as a cross-
reference to OCI performance and capacity
metrics for business applications.
Business Service Reporting
The business application name in ServiceNow
is used to annotate OCI objects with context
for business relevance.
Application Relationship Mapping
Relationship/dependency information is pulled
from OCI into the ServiceNow CMDB to bring
technical context to the business service.
Full Integration Between OnCommand Insight and ServiceNow
ANNOTATE
the storage
objects back in
OCI
INGEST
relationships
and mappings
into CMDB
REPORT
storage analytics
with application
names
1
ServiceNow with
OnCommand Insight®
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CONSTRUCT
the OCI URL
for CMDB