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Scannen van tijd



      Hoe
     Waarom
Waar gaat het naar toe


                  Scannen




 Productiviteit   Efficiëntie   Salaris
Juist gescand ??
1776   M.   Norder   08.06.2012    8:00   V   KG Komen/Gaan
1776   M.   Norder   08.06.2012    8:00   V   X1     454000
1776   M.   Norder   08.06.2012   10:30   V   X1     454400
1776   M.   Norder   08.06.2012   12:00   V   X1     454000
1776   M.   Norder   08.06.2012   16:30   V   X1     455800
1776   M.   Norder   08.06.2012   17:00   V   KG Komen/Gaan
Scannen van personen
•1994    Nannings   F.J.M.   09.06.2012         V   DD   DAGDIENST
•1994    Nannings   F.J.M.   09.06.2012 8:00    V   KG   Komen/Gaan
•1994    Nannings   F.J.M.   09.06.2012 8:23    V   X1   xx04956500
•1994    Nannings   F.J.M.   09.06.2012 11:17   V   X1   xx04958700
•1994    Nannings   F.J.M.   09.06.2012 14:26   V   X1   xx04956501
•1994    Nannings   F.J.M.   09.06.2012 17:00   V   KG   Komen/Gaan
Scannen van personen

•1994   Nannings   F.J.M.   09.06.2012         V   DD   DAGDIENST
•1994   Nannings   F.J.M.   09.06.2012 8:00    V   KG   Komen/Gaan
•1994   Nannings   F.J.M.   09.06.2012 8:23    V   X1   xx04956500
•1994   Nannings   F.J.M.   09.06.2012 11:17   V   X1   xx04958700
•1994   Nannings   F.J.M.   09.06.2012 14:26   V   X1   xx04956501
•1994   Nannings   F.J.M.   09.06.2012 17:00   V   KG   Komen/Gaan
Uren controle
Werkorder     Zoeknaam          Begintijd       Eindtijd   Gewerkte ti

14707600    18921BEEKENKAMP   09.13.01      10.52.01           1.40
14707500    52841TEAM         10.52.01      17.00.00           5.38
20000000                      18.16.01      24.00.00




                                   TOTAAL   :                6.78
Overzicht per mens / maand

Dag   Da Komen Gaan Norm Is    Afw. Afw.   Uren in   Meerwerk
datum nm tijd   Tijd uren Uren +    -      Rooster   Uren
* Saldo Saldo Vor.P
 1.05 DI 07:30 16:30 8.00 8.00               8.00
 2.05 WO 09:00 18:00 8.00 8.00               8.00
 3.05 DO 07:30 16:30 8.00 8.00               8.00
 4.05 VR 12:45 21:45 8.00 8.00               8.00
 5.05 ZA 08:00 13:00      4.25 4.25                  U+ 4.25

** 19   Week- tot.   32.00 36.25   4.25     32.00       4.25
Verschil

Wat is het verschil tussen
 efficiënt en productief
Overzicht 5077
PE/TE overzicht
Overzicht 5002
                                               Totaal     PE/   TE/
 Sr                       Totaal   Totaal   Gew. Tijd   Werk.
Werk..
 Wr                          PE       TE      In Uren   Tijd    Tijd

01 Scania rep.klant                             47.4

02 Schade alg.

03 Contract                                     10.0

05 Aanhangers/opleggers                           4.0

06 Ander merk truck                               4.3

07 Scania Bussen                                   .3


EXTERN :                                        66.0
Hadden we het druk deze
       maand?
Zijn we efficiënt ?
Interne facturen
VRAGEN ??????
CRM

Willen we het gebruiken????
Reden om het NIET te gebruiken
•   Kost tijd
•   Ik weet alles uit mijn hoofd
•   Weer een verzinsel van het hoofdkantoor
•   Gegevens kloppen niet
•   Liever klanten bezoeken dan administratie
•   Kortom: Ik ben niet gemotiveerd
Reden om het WEL te gebruiken

• Klantvriendelijkheid
•   Systeem onthoudt voor je
•   Regelmaat in bezoeken
•   Werk overnemen van je collega
•   Klant op de hoogte houden van beurzen etc.
•   Hoe wil ik als klant behandeld worden?
Account managers Noord
•   2012
•   155 Open activiteiten
•   259 gesloten activiteiten
•   Totaal 2012 414 activiteiten = 82,8 pp.
•   = 6.9 activiteiten per maand per persoon
•   Totaal 2013:
•   8 activiteiten
•   ???????
Service Managers Noord
•   Totaal 2012
•   69 Open activiteiten
•   84 gesloten activiteiten
•   Totaal 2012 153 activiteiten = 19.1 pp.
•   = 1,6 activiteiten per maand per persoon
•   Totaal 2013:
•   9 activiteiten
•   ???????
KLANTEN BEZOEK INDELEN

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Noord januari 2013

  • 1. Scannen van tijd Hoe Waarom
  • 2. Waar gaat het naar toe Scannen Productiviteit Efficiëntie Salaris
  • 3. Juist gescand ?? 1776 M. Norder 08.06.2012 8:00 V KG Komen/Gaan 1776 M. Norder 08.06.2012 8:00 V X1 454000 1776 M. Norder 08.06.2012 10:30 V X1 454400 1776 M. Norder 08.06.2012 12:00 V X1 454000 1776 M. Norder 08.06.2012 16:30 V X1 455800 1776 M. Norder 08.06.2012 17:00 V KG Komen/Gaan
  • 4. Scannen van personen •1994 Nannings F.J.M. 09.06.2012 V DD DAGDIENST •1994 Nannings F.J.M. 09.06.2012 8:00 V KG Komen/Gaan •1994 Nannings F.J.M. 09.06.2012 8:23 V X1 xx04956500 •1994 Nannings F.J.M. 09.06.2012 11:17 V X1 xx04958700 •1994 Nannings F.J.M. 09.06.2012 14:26 V X1 xx04956501 •1994 Nannings F.J.M. 09.06.2012 17:00 V KG Komen/Gaan
  • 5. Scannen van personen •1994 Nannings F.J.M. 09.06.2012 V DD DAGDIENST •1994 Nannings F.J.M. 09.06.2012 8:00 V KG Komen/Gaan •1994 Nannings F.J.M. 09.06.2012 8:23 V X1 xx04956500 •1994 Nannings F.J.M. 09.06.2012 11:17 V X1 xx04958700 •1994 Nannings F.J.M. 09.06.2012 14:26 V X1 xx04956501 •1994 Nannings F.J.M. 09.06.2012 17:00 V KG Komen/Gaan
  • 6. Uren controle Werkorder Zoeknaam Begintijd Eindtijd Gewerkte ti 14707600 18921BEEKENKAMP 09.13.01 10.52.01 1.40 14707500 52841TEAM 10.52.01 17.00.00 5.38 20000000 18.16.01 24.00.00 TOTAAL : 6.78
  • 7. Overzicht per mens / maand Dag Da Komen Gaan Norm Is Afw. Afw. Uren in Meerwerk datum nm tijd Tijd uren Uren + - Rooster Uren * Saldo Saldo Vor.P 1.05 DI 07:30 16:30 8.00 8.00 8.00 2.05 WO 09:00 18:00 8.00 8.00 8.00 3.05 DO 07:30 16:30 8.00 8.00 8.00 4.05 VR 12:45 21:45 8.00 8.00 8.00 5.05 ZA 08:00 13:00 4.25 4.25 U+ 4.25 ** 19 Week- tot. 32.00 36.25 4.25 32.00 4.25
  • 8. Verschil Wat is het verschil tussen efficiënt en productief
  • 11. Overzicht 5002 Totaal PE/ TE/ Sr Totaal Totaal Gew. Tijd Werk. Werk.. Wr PE TE In Uren Tijd Tijd 01 Scania rep.klant 47.4 02 Schade alg. 03 Contract 10.0 05 Aanhangers/opleggers 4.0 06 Ander merk truck 4.3 07 Scania Bussen .3 EXTERN : 66.0
  • 12. Hadden we het druk deze maand?
  • 16. CRM Willen we het gebruiken????
  • 17. Reden om het NIET te gebruiken • Kost tijd • Ik weet alles uit mijn hoofd • Weer een verzinsel van het hoofdkantoor • Gegevens kloppen niet • Liever klanten bezoeken dan administratie • Kortom: Ik ben niet gemotiveerd
  • 18. Reden om het WEL te gebruiken • Klantvriendelijkheid • Systeem onthoudt voor je • Regelmaat in bezoeken • Werk overnemen van je collega • Klant op de hoogte houden van beurzen etc. • Hoe wil ik als klant behandeld worden?
  • 19. Account managers Noord • 2012 • 155 Open activiteiten • 259 gesloten activiteiten • Totaal 2012 414 activiteiten = 82,8 pp. • = 6.9 activiteiten per maand per persoon • Totaal 2013: • 8 activiteiten • ???????
  • 20. Service Managers Noord • Totaal 2012 • 69 Open activiteiten • 84 gesloten activiteiten • Totaal 2012 153 activiteiten = 19.1 pp. • = 1,6 activiteiten per maand per persoon • Totaal 2013: • 9 activiteiten • ???????