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NORWAY & MALAYSIA
Non-Verbal Communication
S A R A H N I E M A N N
S T I N A S U D A U
J O R G E Z U L E T A
Norway
 4.8 million inhabitants
 Borders with Finland and Russia
 Economic growth after world war II
 Third highest GDP per capita
worldwide
 Resources: oil, natural gas,
hydroelectric power, forests and
minerals
 Petroleum, hydroelectric,
aluminium, telecommunication
Malaysia
 Federal constitutional monarchy
 28 million inhabitants
 23,7 % of the population is
Chinese
 GDP in 2009: 381.1 Billion US$
 agricultural resources, tin,
rubber and palm oil
 Religion: Islam
Non-Verbal Communication
Types:
 Space and Distance
 Physical Contact
 Facial Expressions
 Gestures
 Eye Contact
Non-Verbal Communication in Norway
 Space and Distance
• Arm‘s length distance from business partners
• Personal space; influence on seating and furniture
arrangement
 Physical Contact
• No physical contact
• Greeting in Norway: just a hello or a hug
• Not much intimissy
Non-Verbal Communication in Norway
 Gestures and Facial Expressions
• Avoid speaking in a loud voice
• Standing while being introduced
to someone
• Look each other in the eyes
while communicating
Behavioural advices for Malaysia
 Don’t raise voice
 No talk about politics
 Never touch the head
 Friday is the day of rest
 Never use the left hand
Behavioural advices for Malaysia
 Firm handshake
 No gifts
 Exchange business cards
 Take time to build a
relationship
 Be prepared for personal
questions

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Non verbal communication in norway and malaysia

  • 1. NORWAY & MALAYSIA Non-Verbal Communication S A R A H N I E M A N N S T I N A S U D A U J O R G E Z U L E T A
  • 2. Norway  4.8 million inhabitants  Borders with Finland and Russia  Economic growth after world war II  Third highest GDP per capita worldwide  Resources: oil, natural gas, hydroelectric power, forests and minerals  Petroleum, hydroelectric, aluminium, telecommunication
  • 3. Malaysia  Federal constitutional monarchy  28 million inhabitants  23,7 % of the population is Chinese  GDP in 2009: 381.1 Billion US$  agricultural resources, tin, rubber and palm oil  Religion: Islam
  • 4. Non-Verbal Communication Types:  Space and Distance  Physical Contact  Facial Expressions  Gestures  Eye Contact
  • 5. Non-Verbal Communication in Norway  Space and Distance • Arm‘s length distance from business partners • Personal space; influence on seating and furniture arrangement  Physical Contact • No physical contact • Greeting in Norway: just a hello or a hug • Not much intimissy
  • 6. Non-Verbal Communication in Norway  Gestures and Facial Expressions • Avoid speaking in a loud voice • Standing while being introduced to someone • Look each other in the eyes while communicating
  • 7. Behavioural advices for Malaysia  Don’t raise voice  No talk about politics  Never touch the head  Friday is the day of rest  Never use the left hand
  • 8. Behavioural advices for Malaysia  Firm handshake  No gifts  Exchange business cards  Take time to build a relationship  Be prepared for personal questions