The document discusses new interfaces including mobility, bots, and augmented reality. It covers trends like mobility in the enterprise, the need for enterprise platforms and apps, and how bots and chatbots are the new system of engagement. Bots can be used for tasks like inventory tracking. Augmented reality can be used for training, product design, and more. Voice assistants are also discussed.

1. New Age Interfaces: Mobility, Bots, AR
10th Nov 2016
Abhishek Kant
Devesh Kumar

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AGENDA
 Mega Trends
 Mobility Made Easy
 Bots
 Augmented Reality
 Virtual Assistants

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Mega Trends
 Consumerization of IT
• Device Fragmentation
• App Fragmentation
 Elastic Compute
• Hyper connectivity
• Cloud
 Machine Learning/ AI
• NLP
Control Convenience

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Mobility in the Enterprise

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Need for Enterprise Platform
 Change in focus from mobility as a communication and productivity enabler to a force
for business transformation

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Need for App and Platform

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Progress
App Builder
Platform

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Post App Era: Bots

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Star Gazing into the Future
 New System of Engagement
• Supporting ‘chat’: SMS, Skype, Slack, Yammer, Facebook, etc
• Engage new constituents, new interaction channel
 Automated ‘guide’
• Understands Natural/Spoken Language
• Assists in baasic tasks
• On demand, or event driven
 Specialized for different verticals
 How about treating your customers
• An awesome alternative to 1-800-flowers
• A fully automated conversational experience
 How about having a virtual assistant?

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Chat bots - a little bit of History
 Dates back to Alan Turing’s test
 ELIZA (1966) and PARRY(1972) were the first few chat bots
 Used in dialog systems and small talks
 Based on identification of key words in the sentence
 2006 onwards bots are more intelligent, still based on pattern
matching
 ALICE is one such bot, employs a markup language
 Recently NLP has worked wonders for the bot industry

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Microsoft Bot Framework Overview

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Inventory Bot Architecture
MS Bot Framework LUIS (NLP)
Modulus cloud (Node.js) BackEnd Service

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The Bot era has officially begun
 Bots are the new mobile apps
 Telegram opens up a bot store
 Slack invests $80 million in bot development
 Facebook launches Bot platform for Fb Messenger
 Hello Barbie by ToyTalk – internet connected version of the doll
 Bots are the next big thing after Apple’s App store – Satya Nadela
 First there were websites, then there were apps. Now there are bots –
Kik
 RBS, Llyods Banking Group, Renault & Citroen use virtual assistants as
first PoC

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Augmented Reality
and Voice Assistants

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Augmented Reality
 Augmented Reality(AR)
• live direct/indirect view of a physical,
real-world environment
 augmented (or supplemented) by
computer-generated sensory input.
 Voice based integration
• Task based, Productivity focus
 Alexa
 Google Voice
 Microsoft Bing

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Various Parts of AR Workflow
Head Mounted Display
Visualization Engine
Object recognition
3D/2D Models/Content
Creation/Storage
Processing Unit

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Augmented Reality (AR) - Common Use Cases
Training and Education:
• Overlay the information on the real life models
• Suitable choice for interactive education (Cost perspective)
Product Design:
• Assist designers/architects with product preview or POC
• Collaboration with remote teams.
Space Design:
• understand the space usage by equipment.
• Use for manufacturing units and interior designers.
Marketing and Sales:
• Helps customers to explore product or
service using self service options
Field Service:
• field service supports users in maintenance
activities by augmenting key workflows
Context based information display:
• For use in Historical sites/museums
• Tourist help signs
Gaming :
• Pokemon Go

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Voice Assistants

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THIS IS CONTENT SLIDE
 THIS IS A CONTENT SLIDE

22. DEMO SLIDE