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Multiple Use Services (MUS)
IRC Synergy week – 22 June 2012
Agenda
9.00 – 9.15: Introduction, opening and explanation of objectives
Keeping the water flowing (video)
9.15 – 9.45 Block 1: New research evidence: a reminder on MUS and new research evidence on
extent and cost-benefits of multiple-use services, and the relation between MUS and
sustainability of services (Stef Smits)
Discussion: how to include MUS into the frameworks for sustainable service delivery?
9.45 – 10.15: Block 2: MUS practices:
Guidelines for planning and providing multiple-use services (Marieke Adank)
10.15 – 10.30: Coffee break
10.30 – 12.00: Block 3: Institutional opportunities and barriers for scaling MUS:
• Overview of entry points and scaling pathways; results of the Rockefeller Foundation study
    (Stef Smits)
• Scoping study on MUS in Ethiopia (John Butterworth)
• Domestic-plus approaches in Ghana (Marieke Adank)
• NREGA and multiple-use of water in Kerala, India (Kurian Baby)
Discussion: how can we analyse the opportunities and barriers for scaling up MUS? What else
could IRC do to take MUS forward?
Block 1:

A reminder and new research
         evidence
A reminder: what is MUS?

• A livelihood-based approach towards water services provision, that
  takes people’s multiple water needs (domestic, productive), with
  the view towards improving health and livelihoods in an integrated
  manner, often combining multiple sources for multiple uses
Where does MUS come
                         from?
• Recognition of de facto MUS
    –   “unplanned” uses and causes of “vandalism” in water supply
    –   The potential these could make to cost-recovery and human well-being
    –   De facto use of irrigation systems for drinking water supplies and other uses
    –   Captured in series of case studies
• Proactively planning and catering for multiple uses
    –   Research into MUS modalities
    –   Collecting evidence
    –   Various pilot projects
    –   Guidelines for implementation
• Promoted by organizations from both WASH and irrigation sectors
What does MUS look like?

• Four types:
  – Domestic-plus: climbing the water ladder
  – Irrigation-plus: add-ons for access
  – Self-supply: promoting household investments
    for multiple use
  – Community MUS: participatory planning for
    different water uses, without any pre-set
    priority
Evidence of use of water

• De facto use of rural water supplies is almost
  universal
• But, depends on availability of alternative
  open water sources
• In Kenya: 71% use water for productive
  activities, but 54% use piped water for this
percentage of rural users, using point sources for productive
purposes (n= 1032)
Dry season water use


                            50
                            45
                                                                          Median
                            40
litres per person per day




                                                                          Lower Quartile
                            35
                            30                                            Upper Quartile
                            25
                            20
                            15
                            10
                            5
                            0
                                 Northern - East   Ashanti - Bosomtwe   Volta - Ketu South
                                     Gonja
Use of water sources for productive uses

                   100%
                                                  % Formal for Productive
                   90%
                   80%                            % Informal for Productive
                   70%
% of respondants




                   60%                            % informal for domestic

                   50%
                   40%
                   30%
                   20%
                   10%
                    0%
                          Northern - East Gonja                Ashanti - Bosomtwe   Volta - Ketu South
Benefits of MUS: user
                          level
•   More livelihood benefits than ‘single-use’ services (Renwick
    et al. 2007)
     – $25-$70 / capita / yr net
     – Additional $125-$350 / yr for family of 5
     – Above 20 lpcd, each additional lpcd generates $0.5 - $1 / yr of
       income
•   Particularly high impact for intermediate levels of service
•   Non-monetary benefits
     –   Health
     –   Food security and nutrition
     –   Reduced vulnerability and diversification of livelihoods
     –   Social equity and empowerment
•   Low, but not lowest, income category most dependent on
    productive use but in absolute terms, high, but not
    highest, income group benefits most
•   In Kenya 11% of total HH income earned through piped
    water
Benefits of MUS: services

• High correlation between the extent of MUS and performance
  and sustainability of water services:
   – no damage of unplanned uses, anticipating competition between
     users
   – income for cost-recovery and professionalization of service providers
   – if more water is more reliably available, more incentive to use it
     productively
   – Ownership and maintenance in case of self-supply
• Senegal: high productive use systems had, on average, greater
  technical sustainability than low systems, but similar financial
  sustainability
• Chicken or egg?
Benefits of MUS: services
In Senegal, extent of
productive use associated
Greater # of duties undertaken by water committee
More experienced water system operators
Greater % of HHs making upfront cash contributions
for system construction
Greater likelihood that community initiated
construction of water system

                    Source: Hall et al. 2012
What are the costs?

• Incremental costs:
   – Higher levels of service
   – Transaction costs of more participatory approach
   – Opportunity costs: more for some, or some for more
• Evidence:
   – Particularly for piped systems, the incremental costs are
     low (5-15% additional costs) – e.g. Bolivia, Honduras,
     Senegal, Nepal
Cost-benefits

• For the majority of systems, the theoretical financial benefits
  from piped-water-based productive activities are greater than
  the estimated incremental costs of system upgrade
• If all the potential net benefits were used to repay the
  incremental costs, these would be recovered in approximately
  1-2 years (Senegal, Kenya)
Source: Hall et al. 2012
Context matters

• High water use correlated with:
  – Greater HH wealth, often associated with
    percentage of HHs receiving remittances
  – Greater % of HHs with at least one literate
    member
  – Shorter distances to nearest paved road/city
    (Senegal), poorer road conditions (Kenya)
Conclusions

• Extent of productive use of water positively
  associated with better performing supplies –
  so that more and more reliable water is
  available
• But needs incremental investments, which in
  theory can be easily earned back
• Benefitting poor people, but not the poorest
• Questions

• Discussion: implications of these research
  findings for service delivery approach
Block 2

MUS practices
Block 3

Institutional opportunities and
    barriers for scaling MUS
Scaling up MUS

• 4 entry points or models for MUS have
  developed over the past few years
• Each with their own characteristics, potential
  and barriers
• Basis for identifying scaling pathways
Domestic-plus
Characteristics:
- Providing higher levels of service,
  for new infrastructure, or in
  expansion and rehabilitation
- Strengthening community
  management
- Add-ons, like cattle troughs,
  community gardens

How to:
- Structured planning approach
- Bringing in livelihoods perspective
  in all phases of the project cycle
Examples

• Zimbabwe: guidelines for livelihoods-
  based planning in rural areas (with
  UNICEF)
• Ethiopia: new community-based
  WASH and nutrition (with UNICEF)
  and accelerated self supply
• Honduras: pilot projects with gravity-
  fed piped schemes, using structured
  planning approach (also in other Latin
  American countries)
• Nepal: gravity-fed schemes in middle
  hills
Irrigation-plus

Characteristics
• Providing water services for other needs than crop production
  through infrastructure adjustments and management reforms
   – Add-ons to improve access, e.g. cattle ramps
   – Provision of water in bulk for formal drinking water supplies
   – Conjunctive use of groundwater and surface water
How to:
• MASSMUS methodology (FAO) for large canal irrigation
  schemes
   – Assessing multiple uses of water in schemes, and the value generated
     through these
   – Recognise and address these in canal modernization efforts and
     management reforms
Example: Krishna Western Delta
                  (India)




Canal irrigation supplies domestic water for millions of people
through:
• Bulk supply to towns and cities
• Conjunctive use of ground water
• In-stream uses
Assessing these to address them in modernization plans
Self-supply
                                                          Motorised
                                                Rope pump pumps
                                   Handpump
                                   (communal)

              Semi-protected
Unprotected




  • Users climb the water by gradually improving their facilities
  • Needs support through:
      – Supply chain development
      – Market development
      – Targeted subsidies
      – Technology development
Community-based MUS
       • Participatory planning in water
         projects or water components
         in participatory programs
       • Own priorities for sustainability
       • Empowering communities
         linked to local government
       • Combining multiple sources
Scaling up: barriers and
                     opportunities
•   Each of the 4 entry points has its own potential and barriers
•   Mainly institutional limitations: mandates and financial frameworks
•   Example: domestic-plus:

Market potential: is 1-2 Billion people (60% of poor have assets that would benefit
from MUS)

Opportunities
• Improving service levels
• Higher return per dollar invested

Observed barriers and concerns:
• Use of high quality water for uses that do not require that
• Investing in higher levels of service vs providing basic supplies for unserved
• Sector targets and performance indicators
• Capacity for livelihoods-based planning
Scaling pathways

Making MUS models more robust
• Clear definition of service levels
• Targeting to address inequality
• Clear criteria to measure performance
• Relation between sustainability and extent
  of MUS
• Culminating in MUS service delivery
  models
Scaling pathways

Scaling
• Increased awareness and advocacy to identify
  and address limitations in policies, norms and
  standards
• Building upon existing sector programmes to
  leverage public and private finance
• Concentrating in a few areas/countries where
  there is heat to generate a critical mass
Scaling internationally

• MUS Group: 12 Core members and 350
  individual members on the mailing list
• Group activities:
    – Advocacy
    – Information sharing and knowledge
      management
    – Promoting innovation and research
• Successes
    – Information base established and joint
      concept development
    – Adoption of the concept and approach by
      some international organisations
      (USAID, FAO)
• Challenges
    – Differentiated targeting of messages to key
      audiences
    – Establishing relation with bilateral donors
Conclusions

• MUS started off as recognizing reality – now moving into:
   – Structured implementation
   – Overcoming institutional barriers
• Approach with high potential to improve livelihoods of the
  poor (but not the poorest?) and sustainability of services
• Wealth of case examples and pilot experiences, culminating in
  standardized guidelines
• Still, opportunities to make the models more robust and fit to
  different contexts
• Sharing and learning is key – but need to differentiate
  messages more