The document outlines the agenda for the Multi-Use Services (MUS) IRC Synergy Week held on June 22, 2012, addressing the integration of MUS into sustainable service delivery frameworks. It discusses research evidence on the benefits of MUS, practices for effective implementation, and institutional challenges in scaling these services across various regions. The conclusions highlight the approach's potential to enhance livelihoods and service sustainability, while also acknowledging the need for targeted strategies and collaboration to overcome institutional barriers.