The document summarizes MindOnSite (MOS), a company that provides eLearning software and solutions. It discusses MOS's Learning Content Management System (LCMS) and free authoring and player tools. It also describes MOS's involvement with the Palette Project and how MOS uses social software like eLogbook to support communities of practice (CoPs), including InCorPorate, a CoP for eLearning professionals from various companies.

1. Elodie Primo - MD European Summer School on Technology Enhanced Learning 2009 June 2009

2. MOS – MindOnSite SA MOS - MindOnSite, editor of Knowledge Sharing and eLearning software (LCMS - Learning Content Management System), brings solutions for the creation and administration of intuitive, powerful and 100 % Web contents (information, learning resources, assessments, ...). MOS - MindOnSite SA, Swiss company Founded by trainers and IT engineers in 2001. The main shareholder of MindOnSite is Demos. With more than 32’000 customers, Demos is an essential wordlwide player in training and consulting in human resource.

3. International presence The International Demos Group: global capability with local expertise France Belgium Germany Poland Portugal Czech Republic Algeria China United Arab Emirates Australia New Caledonia Present in 16 countries Spain United Kingdom United States Morocco Switzerland Switzerland

4. MindOnSite Tools The LCMS Learning Content Management System Create + Manage contents, users and communication Free Authoring Tool for mobile authors, to create contents locally (trainings, presentations, assessments, surveys…) Free Local Player for mobile learners delivered with MOS Chorus to run courses locally, Off-line (synchronization with MOS Chorus LCMS)

5. MOS & Palette Interest in the 2 aspects of the Palette Project : 3 types of Learning and Organisational Resources (LORs) - Managing, supporting and evaluating (individual and collective, and informal and formal) learning; - Organising, managing, developing, and evaluating CoPs; - Choosing and (individually and collectively) appropriating tools, supporting CoPs in conceiving scenarios of tools uses. Innovative services (open source), especially mediation & awareness services like eLogbook and CoPe_it!

6. MOS & CoPs MOS Club > MOS customers Aim: exchange on MOS best practices. InCorPorate > MOS customers and universities Aim: Exchange on eLearning best practices. Technology: MOS platform + eLogbook and CoPe_it! > Known environment for customer > Show a new way to use the platform and integrate additional services

7. Marie Dominique Raffier Möller 10 years in a Nestlé Product Technology Centre in Konolfingen near Berne in Switzerland. Project manager for eLearning projects of technical courses for factories and internal training. Creation of InCOrPorate together with EPFL - Ecole Polytechnique Fédérale de Lausanne - eLogBook and MindOnSite MBA in Management Communication & Organization Today: International Project Manager at MOS MindOnSite – in Lausanne - Switzerland

8. Social software for supporting Interaction in a CoP dedicated to eLearning Within Nestlé there are tools like Team rooms, Communicator (chat), Forums on Intranet to create groups and support networking, exchange documents and best practices Team rooms are Colloborative space dedicated to a work group (Project, network expert) in order to exchange all kind of documents Limitations: Nestlé Globe environment (Only Nestlé people) No Web 2.0 features such as wiki, social tagging, contextual discussion on a posted document Predefined space structure External chat but no easy way to capitalize on the exchange Challenges: How to exchange, share best practices, improve, learn around eLearning and KM topics with people from Nestlé and other companies using eLearning in continuous training and as part of KM Solution: InCorPorate CoP using eLogbook

9. InCorPorate Community of Practice Who: eLearning representatives from multinational companies and academia (Nestlé, Sanofi Aventis, France Telecom, EPFL, …) Why: Most multinational companies face the same eLearning challenges. How to train a lot of collaborators all over the world (Time, resources, budget issues)? How to improve knowledge and competences at different level within the organization? Use eLearning as knowledge capitalization in the KM process. There is also a need to share innovative ideas and best practices between companies and academia How do you use eLearning courses? Are they part of your training and competence matrix? What are your blended learning practices? How can you evaluate ROI from eLearning trainings? How do you motivate the use of eLearning? How: Currently face-to-face meeting, online exchanges across company boundaries, networking through social events and informal meetings.

10. Starting Point: Deconstruction of CSCW: Computer Supported Cooperative Work & Negotiation of usefulness between developers and CoP mediators

11. eLogBook eLogbook ( http://eLogbook.epfl.ch) is a freely accessible Web 2.0 application developed at the Swiss Federal Institute of Technology in Lausanne (EPFL) in the framework of the Palette European project http ://palette.ercim.org/ ) It sustains personal and group learning inCoPs. It is built & continues to evolve following a participatory design approach. It simultaneously serves as: Community representation & activity management tool Flexibility in groups creation Social networking platform allowing social tagging, relationships definition Contextualized Synchronous & asynchronous communication Repository for producing, sharing & annotating assets ( e.g.: pdf files, wikis, discussion threads) User-centered awareness services Future evaluation of the acceptability of eLogbook Example of social software to be used in companies as eLearning platform

12. The InCorPorate space in eLogbook How does it look like

13. A chat discussion between InCorPorate members

14. More information on: www.mindonsite.com [email_address] Thank you