SlideShare a Scribd company logo
Dynamics
Generation X, Y, Z
It was never easier (harder)
to stay up-to-date
Michaela and Rene Gayer
LEARN4D365
Vienna, Austria
9-11 October 2019
Learn4D365
Rene Gayer
▪ Managing Director / CEO
▪ MBS-TRAINING – Learn4D365
▪ Most Valuable Professional
▪ Mastermind and human intelligence ;)
Michaela Gayer
▪ Managing Director / CFO
▪ MBS-TRAINING – Learn4D365
▪ Sparring partner and female intelligence
Hey, what's up?
Not much was going to
prepare for tomorrow ‘s
meeting
Sounds good, can I
join you?
Sure, let‘s meet at the
meeting room genX in a
few minutes
Great, see you there
_up?
_up?
Hey, what's up having a good weekend?
Good so far, I am trying to do the
exercises from the last online training
I must do the same
Text me if I can help you.
Yes, thank you, you too!
Our concern is that you Join and enjoy our time travel from the good old days to the future and take out some of our key
points to organize your training even more efficiently.
“Our concern for today is that you join and enjoy our time travel from the good
old days to the future and take out some of our key points to organize your
Dynamics 365 training even more efficiently.”
Generation what?
GENERATIONS
Characteristics Baby Boomer
(1946 – 1964)
Gen X
(1965-1979)
Gen Y
(1980 - 1993)
Gen Z
Since 1994
Real-Life
Experiences
Cold war
Apollo moon landing
Woodstock
Family-orientated
Attitude toward
technology
Early IT adapters
Signature product
Television
Communication
media/preference
Telephone
(Face-to-Face ideally)
Characteristics Baby Boomer
(1946 – 1964)
Gen X
(1965-1979)
Gen Y
(1980 - 1993)
Gen Z
Since 1994
Real-Life
Experiences
Cold war
Apollo moon landing
Woodstock
Family-orientated
Fall of Berlin wall
Live Aid
Reagan/Gorbachev
Introduction of first PC
Rising level of divorce
Attitude toward
technology
Early IT adapters Digital Immigrants
Signature product
Television Personal Computer
Communication
media/preference
Telephone
(Face-to-Face ideally)
E-Mail and Text messages
SMS
Characteristics Baby Boomer
(1946 – 1964)
Gen X
(1965-1979)
Gen Y
(1980 - 1993)
Gen Z
Since 1994
Real-Life
Experiences
Cold war
Apollo moon landing
Woodstock
Family-orientated
Fall of Berlin wall
Live Aid
Reagan/Gorbachev
Introduction of first PC
Rising level of divorce
Terrorist attacks
Playstation
Social Media
Reality TV
Google Earth
Attitude toward
technology
Early IT adapters Digital Immigrants Digital natives
Signature product
Television Personal Computer Tablet/Smartphone
Communication
media/preference
Telephone
(Face-to-Face ideally)
E-Mail and Text messages Online Text or social media
SMS online
Characteristics Baby Boomer
(1946 – 1964)
Gen X
(1965-1979)
Gen Y
(1980 - 1993)
Gen Z
Since 1994
Real-Life
Experiences
Cold war
Apollo moon landing
Woodstock
Family-orientated
Fall of Berlin wall
Live Aid
Reagan/Gorbachev
Introduction of first PC
Rising level of divorce
Terrorist attacks
Playstation
Social Media
Reality TV
Google Earth
Economic turndown
Global warming
Mobile devices
Wiki-leaks
Arab spring
Produce own media
Attitude toward
technology
Early IT adapters Digital Immigrants Digital natives Technoholics
Signature product
Television Personal Computer Tablet/Smartphone
AR/VR glasses, nano-
computing, 3-D printing,
driverless cars
Communication
media/preference
Telephone
(Face-to-Face ideally)
E-Mail and Text messages Online Text or social media Face-Time
(integrated)
SMS online
Baby Boomer
(1946 – 1964)
Gen X
(1965-1979)
Gen Y
(1980 - 1993)
Gen Z
Since 1994
? ? ? ?
Interaction: Which generation are you…?
01
02 03
Learnings
Take it or leave it ☺
Know the learning
concept of the
training and tune it to
your generations
Know the
generations of your
participants
Know the generations
The good old
(Navision) days
We are coming from a simple and straight
Navision world
Learning Characteristics
Technologies DOS
C/AL
Native Database
Office
DOS
WINDOWS (Client/Server)
C/AL
Native Database / SQL
Office / Third party tools
Attitude toward learning New customers New Releases
Learning Strategies Appreciate process
Teamwork and collaboration
Self-improvement
Struggle with work/life balance
…
Appreciate results and outcomes
Like to solve their own problems
Multi-taskers
Values diversity
…
Learning Method offline
Facilitated - instructor-led
Interactive and group learning
Link learning to new ways to add
value
…
offline / digital
Focus on outcomes vs. techniques
Make learning experiential
problem–solving
Like parallel thinking
…
Learning channels Classroom, Books, Handouts,
Events
Classroom, Books, Whitepapers PDFs,
PPTs, E-Mail, User Groups, Events
„The good old days“ - Characteristics
Books
▪ Quick scan possible (facts, details, data)
▪ Guided teaching step-by-step (at
your own speed)
▪ Dip in and out as needed –
portable!
▪ Quality checked by publisher
Classroom
▪ Face-to-face interactions
▪ Physical class discussion
▪ Traditional Experience
▪ Visual, optical, audio
„The good old days“ – Characteristics
Primary learning channels
▪ Time consuming
▪ “Expensive”
▪ Process depends on the
learning- group and type
▪ Fixed time
▪ Heavy
▪ Take a long time to be
published
▪ Fast out-of-date
▪ No interaction
▪ Time consuming
Interaction:
How many classroom days have you
attended during the last 12 months?
How many books did you read last year
for study purposes?
01
02 03
Learnings
Take it or leave it ☺
Have a clear goal
If not define it.
But ask yourself if it
is the best choice for
your goal
Classroom has proven itself
Evolution and Impact
Things became more flexible but also more
complex joining the Microsoft world
Native
Database TheC/AL
DOS
good
old
Windows
Office
daysSQL
Evolution and Impact
Skills - Evolution
Native
Database
C/AL
DOS Windows
OfficeSQL
Mobile
Clients
Pages
.Net Client
Add-ins
Web client
Sales
Integration
3-tier
architecture
Reporting
Services
Azure
Docker PowerShell
Visual
Studio
Office 365
FlowPower BI
PowerApps ODATA
DevOpsJavaScript
Events
Automated
upgrades
Dynamics
365
Cloud
Deployment
Intelligent
Cloud
Automated
testing
ALSOAP
Visual
Studio
Code
Git
Common
Data
Service
API
Field
Service
Project
Service
Automation
Dynamics
365 CE
C
S
Sales
Sales
Insights
s
g
LinkedIn
Dynamics
365
Talent
Dynamics
365
Commerce
Finance
and
Operations
SharePointYammer
OneDrive
Exchange
Microsoft
Teams
iOSApps
App
Develop
ment
3-tier
architecture
Android
iOSOneNote
Other
programming
languages
Third party
AI Source
Control
12%
HOW DOES GEN Z LEARN?
When asked what teachers could do to make learning more
helpful and interactive, students responded in a variety of ways.
Using more technology, more hands-on learning and more
individual attention topped the list.
51%
BY DOING BY SEEING BY LISTENING
(e.g. working through examples like
videos, posts, etc.)
(e.g. reading course materials) (e.g. classroom lecture)
38%
Evolution and Impact
Gen Z
source: Barnes & Noble College – Gen Z Report
Gen Z Is Shaping a New Era of Learning
Here’s What you Should Know
NEARLY 6 IN 10 (58%)
of Gen Z would like to learn a new skill,
but don’t feel they have the time to do so
43 % OF GEN Z
Preferred a fully self-directed and independent
approach to learning
Evolution and Impact
Gen Z
source: LinkedIn - Gen Z Is Shaping a New Era of Learning
“Gen Z believes hard skills are changing faster than ever”
source: LinkedIn - Gen Z Is Shaping a New Era of Learning Evolution and Impact
Skills - Evolution
Native
Database
C/AL
DOS Windows
OfficeSQL
Mobile
Clients
Pages
.Net Client
Add-ins
Web client
Sales
Integration
3-tier
architecture
Reporting
Services
Azure
Docker PowerShell
Visual
Studio
Office 365
FlowPower BI
PowerApps ODATA
DevOpsJavaScript
Events
Automated
upgrades
Dynamics
365
Cloud
Deployment
Intelligent
Cloud
Automated
testing
ALSOAP
Visual
Studio
Code
Git
Common
Data
Service
API
Field
Service
Project
Service
Automation
Dynamics
365 CE
C
S
Sales
Sales
Insights
s
g
LinkedIn
Dynamics
365
Talent
Dynamics
365
Commerce
Finance
and
Operations
SharePointYammer
OneDrive
Exchange
Microsoft
Teams
iOSApps
App
Develop
ment
3-tier
architecture
Android
iOSOneNote
Other
programming
languages
Third party
AI Source
Control
Past Present Future
Facilitator centered Learner centered Learner driven
Classroom E-Learning Mobile/Social learning
Individual focus Group Focus Community focus
Expert tells Expert facilitates Expert shares
„Learning Methodology”
source: lcp.org.uk
Evolution and Impact
Skills - Evolution
Skills and Knowledge
source: experience MBS-TRAINING / Learn4D365
Evolution and Impact
From specialist to specialized all-rounder networker
Learning Channels
▪ Classroom
▪ Books
▪ User Groups (online)
▪ Events (offline / online)
▪ Documents (offline / online)
▪ Whitepapers (offline / online)
▪ Social Media (online)
▪ Blogs (online)
▪ Videos (online)
▪ E-Books (digital / online)
▪ Webinars (online)
▪ Online Communications
▪ Podcasts (online)
▪ Websites (online)
▪ …
Interaction: Choose your three favorite
learning channels
…Learning
▪ Learning by doing
▪ Self-paced learning
▪ Corresponds to our fast-
paced world
▪ Resource Efficient
▪ Mutually Beneficial for all
Involved
Online…
▪ Faster
▪ Accessible to All
▪ Lower costs
▪ Individual focused
▪ Infinite resources
▪ Repeatable
▪ Lack of accreditation and
low quality
▪ Less to zero face-to-face
interaction
▪ Requirement for self-
discipline
▪ Requirement for self-
direction
▪ limited content
▪ Missing discussions
Evolution and Impact
Gen Z
“Online learning is, in most cases a more accessible, flexible and efficient way to
educate people and industries. If they plan to invest heavily, they will probably pay for
themselves.
Online learning combined with traditional learning is the answer to our fast-paced
world to ensure that you are always one step ahead of your professional competition.”
source: Digitalmarketinginstitute , MBS-TRAINING / Learn4D365
Final thoughts and experience
01
02 03
Learnings
Take it or leave it ☺
Depending on your
generation, you need
to learn to learn
online. But everyone
can use it.
Don‘t love it, and
don‘t hate it.
Try it.
Online learning is driven by
new technologies and new
generations. However, it is
available to everyone
Utopia
A utopia is an imagined community or society that possesses highly
desirable or nearly perfect qualities for its citizens
Source: Wiki and book by Sir Thomas More
Interaction: How should learning look like in your
utopia? Please enter your most important keywords!
Available in English now!
www.learn4d365.com
Native
Database
C/AL
DOS Windows
OfficeSQL
Mobile
Clients
Pages
.Net Client
Add-ins
Web client
Sales
Integration
3-tier
architecture
Reporting
Services
Azure
Docker PowerShell
Visual
Studio
Office 365
FlowPower BI
PowerApps ODATA
DevOpsJavaScript
Events
Automated
upgrades
Dynamics
365
Cloud
Deployment
Intelligent
Cloud
Automated
testing
ALSOAP
Visual
Studio
Code
Git
Common
Data
Service
API
Field
Service
Project
Service
Automation
Dynamics
365 CE
C
S
Sales
Sales
Insights
s
g
LinkedIn
Dynamics
365
Talent
Dynamics
365
Commerce
Finance
and
Operations
SharePointYammer
OneDrive
Exchange
Microsoft
Teams
iOSApps
App
Develop
ment
3-tier
architecture
Android
iOSOneNote
Other
programming
languages
Third party
AI Source
Control
Learning path Learn4D365
Interaction: Should we
plant a tree for you?
Learnings Summary
Take it or leave it ☺
Know the generations.
Know the generations of your participants.
Know the learning concept of the training and tune it to your generations.
Classroom has proven itself.
But ask yourself if it is the best choice for your goal.
Have a clear goal - If not define it.
Online learning is driven by new technologies and new generations. However, it is available to everyone.
Don‘t love it, and don‘t hate it. Try it.
Depending on your generation, you need to learn to learn online. But everyone can use it.
Michaela Gayer
m.gayer@mbs-training.com Give us feedback in the
DIRECTIONS EMEA App!Rene Gayer
r.gayer@mbs-training.com
www.learn4d365.com (German)
www.learn4d365.com/en (International)
www.learn4d365.com
Subscribe for free
Learn4D365

More Related Content

Similar to (Microsoft) Dynamics (365) Generation X,Y,Z – it was never easier (harder) to stay up-to-date

Publishers' Life After Cookies Webinar
Publishers' Life After Cookies WebinarPublishers' Life After Cookies Webinar
Publishers' Life After Cookies Webinar
Matěj Novák
 
Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22
Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22
Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22
TechSoup
 
Practical Crowdsourcing for ML at Scale
Practical Crowdsourcing for ML at ScalePractical Crowdsourcing for ML at Scale
Practical Crowdsourcing for ML at Scale
Bill Liu
 
Agencies Developer Products
Agencies Developer ProductsAgencies Developer Products
Agencies Developer Products
Jeff Eddings
 
The Human ROI: Past, Present and Future of Localization
The Human ROI: Past, Present and Future of LocalizationThe Human ROI: Past, Present and Future of Localization
The Human ROI: Past, Present and Future of Localization
Michael Meinhardt
 
Get to Know Softway Solutions
Get to Know Softway SolutionsGet to Know Softway Solutions
Get to Know Softway Solutions
Softway
 
Orientation session
Orientation sessionOrientation session
Orientation session
GoogleDeveloperStude2
 
We are-effective-short
We are-effective-shortWe are-effective-short
We are-effective-short
Dima Savostin
 
Stress free development
Stress free developmentStress free development
Stress free development
Laurynas Antanavičius, PMI-ACP
 
How to Make Crowdfunding Go Viral
How to Make Crowdfunding Go ViralHow to Make Crowdfunding Go Viral
How to Make Crowdfunding Go Viral
TechSoup
 
Scott Strickland
Scott StricklandScott Strickland
Scott Strickland
daveGBE
 
Get Your APP Together
Get Your APP TogetherGet Your APP Together
Get Your APP Together
Joshua Drew
 
Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...
Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...
Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...
NetworkCollaborators
 
Tools for Agile 3d
Tools for Agile 3dTools for Agile 3d
Tools for Agile 3d
Agile Dimensions LLC
 
Google SLS Outsourcing by Jeffrey Roth
Google SLS Outsourcing by Jeffrey RothGoogle SLS Outsourcing by Jeffrey Roth
Google SLS Outsourcing by Jeffrey Roth
Qualitest
 
iPad adoption and the enterprise
iPad adoption and the enterpriseiPad adoption and the enterprise
iPad adoption and the enterprise
Quark Software Inc.
 
Info session 2021
Info session 2021Info session 2021
Info session 2021
YousefAboElkhair
 
Esodoc, multi-platform for documentary
Esodoc, multi-platform for documentaryEsodoc, multi-platform for documentary
Esodoc, multi-platform for documentary
Descience Ltd
 
4 Isen
4 Isen4 Isen
4 Isen
Marc Canter
 
Digital and Creative Futures 2011
Digital and Creative Futures 2011Digital and Creative Futures 2011
Digital and Creative Futures 2011
Andrew Langhorn
 

Similar to (Microsoft) Dynamics (365) Generation X,Y,Z – it was never easier (harder) to stay up-to-date (20)

Publishers' Life After Cookies Webinar
Publishers' Life After Cookies WebinarPublishers' Life After Cookies Webinar
Publishers' Life After Cookies Webinar
 
Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22
Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22
Webinar: Video Storytelling Made Easy with Adobe Spark 2018-05-22
 
Practical Crowdsourcing for ML at Scale
Practical Crowdsourcing for ML at ScalePractical Crowdsourcing for ML at Scale
Practical Crowdsourcing for ML at Scale
 
Agencies Developer Products
Agencies Developer ProductsAgencies Developer Products
Agencies Developer Products
 
The Human ROI: Past, Present and Future of Localization
The Human ROI: Past, Present and Future of LocalizationThe Human ROI: Past, Present and Future of Localization
The Human ROI: Past, Present and Future of Localization
 
Get to Know Softway Solutions
Get to Know Softway SolutionsGet to Know Softway Solutions
Get to Know Softway Solutions
 
Orientation session
Orientation sessionOrientation session
Orientation session
 
We are-effective-short
We are-effective-shortWe are-effective-short
We are-effective-short
 
Stress free development
Stress free developmentStress free development
Stress free development
 
How to Make Crowdfunding Go Viral
How to Make Crowdfunding Go ViralHow to Make Crowdfunding Go Viral
How to Make Crowdfunding Go Viral
 
Scott Strickland
Scott StricklandScott Strickland
Scott Strickland
 
Get Your APP Together
Get Your APP TogetherGet Your APP Together
Get Your APP Together
 
Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...
Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...
Cisco Connect 2018 Thailand - The future of workspace technology mr.paul pett...
 
Tools for Agile 3d
Tools for Agile 3dTools for Agile 3d
Tools for Agile 3d
 
Google SLS Outsourcing by Jeffrey Roth
Google SLS Outsourcing by Jeffrey RothGoogle SLS Outsourcing by Jeffrey Roth
Google SLS Outsourcing by Jeffrey Roth
 
iPad adoption and the enterprise
iPad adoption and the enterpriseiPad adoption and the enterprise
iPad adoption and the enterprise
 
Info session 2021
Info session 2021Info session 2021
Info session 2021
 
Esodoc, multi-platform for documentary
Esodoc, multi-platform for documentaryEsodoc, multi-platform for documentary
Esodoc, multi-platform for documentary
 
4 Isen
4 Isen4 Isen
4 Isen
 
Digital and Creative Futures 2011
Digital and Creative Futures 2011Digital and Creative Futures 2011
Digital and Creative Futures 2011
 

Recently uploaded

Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
LuanWise
 
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
Aleksey Savkin
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
Alexandra Fulford
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Kalyan Satta Matka Guessing Matka Result Main Bazar chart
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
SOFTTECHHUB
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
thesiliconleaders
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
CLIVE MINCHIN
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
Stephen Cashman
 
Digital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on SustainabilityDigital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on Sustainability
sssourabhsharma
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
APCO
 
Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
Kirill Klimov
 
How MJ Global Leads the Packaging Industry.pdf
How MJ Global Leads the Packaging Industry.pdfHow MJ Global Leads the Packaging Industry.pdf
How MJ Global Leads the Packaging Industry.pdf
MJ Global
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Operational Excellence Consulting
 
How to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM SoftwareHow to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM Software
SalesTown
 
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
my Pandit
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
bosssp10
 
Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
jeffkluth1
 
Authentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto RicoAuthentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto Rico
Corey Perlman, Social Media Speaker and Consultant
 

Recently uploaded (20)

Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
 
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
The Heart of Leadership_ How Emotional Intelligence Drives Business Success B...
 
Digital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on SustainabilityDigital Marketing with a Focus on Sustainability
Digital Marketing with a Focus on Sustainability
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
 
Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
 
How MJ Global Leads the Packaging Industry.pdf
How MJ Global Leads the Packaging Industry.pdfHow MJ Global Leads the Packaging Industry.pdf
How MJ Global Leads the Packaging Industry.pdf
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
 
How to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM SoftwareHow to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM Software
 
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
 
Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
 
Authentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto RicoAuthentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto Rico
 

(Microsoft) Dynamics (365) Generation X,Y,Z – it was never easier (harder) to stay up-to-date

  • 1. Dynamics Generation X, Y, Z It was never easier (harder) to stay up-to-date Michaela and Rene Gayer LEARN4D365 Vienna, Austria 9-11 October 2019 Learn4D365
  • 2. Rene Gayer ▪ Managing Director / CEO ▪ MBS-TRAINING – Learn4D365 ▪ Most Valuable Professional ▪ Mastermind and human intelligence ;)
  • 3. Michaela Gayer ▪ Managing Director / CFO ▪ MBS-TRAINING – Learn4D365 ▪ Sparring partner and female intelligence
  • 4. Hey, what's up? Not much was going to prepare for tomorrow ‘s meeting Sounds good, can I join you? Sure, let‘s meet at the meeting room genX in a few minutes Great, see you there _up?
  • 5. _up? Hey, what's up having a good weekend? Good so far, I am trying to do the exercises from the last online training I must do the same Text me if I can help you. Yes, thank you, you too!
  • 6. Our concern is that you Join and enjoy our time travel from the good old days to the future and take out some of our key points to organize your training even more efficiently. “Our concern for today is that you join and enjoy our time travel from the good old days to the future and take out some of our key points to organize your Dynamics 365 training even more efficiently.”
  • 8. Characteristics Baby Boomer (1946 – 1964) Gen X (1965-1979) Gen Y (1980 - 1993) Gen Z Since 1994 Real-Life Experiences Cold war Apollo moon landing Woodstock Family-orientated Attitude toward technology Early IT adapters Signature product Television Communication media/preference Telephone (Face-to-Face ideally)
  • 9. Characteristics Baby Boomer (1946 – 1964) Gen X (1965-1979) Gen Y (1980 - 1993) Gen Z Since 1994 Real-Life Experiences Cold war Apollo moon landing Woodstock Family-orientated Fall of Berlin wall Live Aid Reagan/Gorbachev Introduction of first PC Rising level of divorce Attitude toward technology Early IT adapters Digital Immigrants Signature product Television Personal Computer Communication media/preference Telephone (Face-to-Face ideally) E-Mail and Text messages SMS
  • 10. Characteristics Baby Boomer (1946 – 1964) Gen X (1965-1979) Gen Y (1980 - 1993) Gen Z Since 1994 Real-Life Experiences Cold war Apollo moon landing Woodstock Family-orientated Fall of Berlin wall Live Aid Reagan/Gorbachev Introduction of first PC Rising level of divorce Terrorist attacks Playstation Social Media Reality TV Google Earth Attitude toward technology Early IT adapters Digital Immigrants Digital natives Signature product Television Personal Computer Tablet/Smartphone Communication media/preference Telephone (Face-to-Face ideally) E-Mail and Text messages Online Text or social media SMS online
  • 11. Characteristics Baby Boomer (1946 – 1964) Gen X (1965-1979) Gen Y (1980 - 1993) Gen Z Since 1994 Real-Life Experiences Cold war Apollo moon landing Woodstock Family-orientated Fall of Berlin wall Live Aid Reagan/Gorbachev Introduction of first PC Rising level of divorce Terrorist attacks Playstation Social Media Reality TV Google Earth Economic turndown Global warming Mobile devices Wiki-leaks Arab spring Produce own media Attitude toward technology Early IT adapters Digital Immigrants Digital natives Technoholics Signature product Television Personal Computer Tablet/Smartphone AR/VR glasses, nano- computing, 3-D printing, driverless cars Communication media/preference Telephone (Face-to-Face ideally) E-Mail and Text messages Online Text or social media Face-Time (integrated) SMS online
  • 12. Baby Boomer (1946 – 1964) Gen X (1965-1979) Gen Y (1980 - 1993) Gen Z Since 1994 ? ? ? ? Interaction: Which generation are you…?
  • 13. 01 02 03 Learnings Take it or leave it ☺ Know the learning concept of the training and tune it to your generations Know the generations of your participants Know the generations
  • 14. The good old (Navision) days We are coming from a simple and straight Navision world
  • 15. Learning Characteristics Technologies DOS C/AL Native Database Office DOS WINDOWS (Client/Server) C/AL Native Database / SQL Office / Third party tools Attitude toward learning New customers New Releases Learning Strategies Appreciate process Teamwork and collaboration Self-improvement Struggle with work/life balance … Appreciate results and outcomes Like to solve their own problems Multi-taskers Values diversity … Learning Method offline Facilitated - instructor-led Interactive and group learning Link learning to new ways to add value … offline / digital Focus on outcomes vs. techniques Make learning experiential problem–solving Like parallel thinking … Learning channels Classroom, Books, Handouts, Events Classroom, Books, Whitepapers PDFs, PPTs, E-Mail, User Groups, Events „The good old days“ - Characteristics
  • 16. Books ▪ Quick scan possible (facts, details, data) ▪ Guided teaching step-by-step (at your own speed) ▪ Dip in and out as needed – portable! ▪ Quality checked by publisher Classroom ▪ Face-to-face interactions ▪ Physical class discussion ▪ Traditional Experience ▪ Visual, optical, audio „The good old days“ – Characteristics Primary learning channels ▪ Time consuming ▪ “Expensive” ▪ Process depends on the learning- group and type ▪ Fixed time ▪ Heavy ▪ Take a long time to be published ▪ Fast out-of-date ▪ No interaction ▪ Time consuming
  • 17. Interaction: How many classroom days have you attended during the last 12 months? How many books did you read last year for study purposes?
  • 18. 01 02 03 Learnings Take it or leave it ☺ Have a clear goal If not define it. But ask yourself if it is the best choice for your goal Classroom has proven itself
  • 19. Evolution and Impact Things became more flexible but also more complex joining the Microsoft world
  • 21. Native Database C/AL DOS Windows OfficeSQL Mobile Clients Pages .Net Client Add-ins Web client Sales Integration 3-tier architecture Reporting Services Azure Docker PowerShell Visual Studio Office 365 FlowPower BI PowerApps ODATA DevOpsJavaScript Events Automated upgrades Dynamics 365 Cloud Deployment Intelligent Cloud Automated testing ALSOAP Visual Studio Code Git Common Data Service API Field Service Project Service Automation Dynamics 365 CE C S Sales Sales Insights s g LinkedIn Dynamics 365 Talent Dynamics 365 Commerce Finance and Operations SharePointYammer OneDrive Exchange Microsoft Teams iOSApps App Develop ment 3-tier architecture Android iOSOneNote Other programming languages Third party AI Source Control
  • 22. 12% HOW DOES GEN Z LEARN? When asked what teachers could do to make learning more helpful and interactive, students responded in a variety of ways. Using more technology, more hands-on learning and more individual attention topped the list. 51% BY DOING BY SEEING BY LISTENING (e.g. working through examples like videos, posts, etc.) (e.g. reading course materials) (e.g. classroom lecture) 38% Evolution and Impact Gen Z source: Barnes & Noble College – Gen Z Report
  • 23. Gen Z Is Shaping a New Era of Learning Here’s What you Should Know NEARLY 6 IN 10 (58%) of Gen Z would like to learn a new skill, but don’t feel they have the time to do so 43 % OF GEN Z Preferred a fully self-directed and independent approach to learning Evolution and Impact Gen Z source: LinkedIn - Gen Z Is Shaping a New Era of Learning
  • 24. “Gen Z believes hard skills are changing faster than ever” source: LinkedIn - Gen Z Is Shaping a New Era of Learning Evolution and Impact Skills - Evolution
  • 25. Native Database C/AL DOS Windows OfficeSQL Mobile Clients Pages .Net Client Add-ins Web client Sales Integration 3-tier architecture Reporting Services Azure Docker PowerShell Visual Studio Office 365 FlowPower BI PowerApps ODATA DevOpsJavaScript Events Automated upgrades Dynamics 365 Cloud Deployment Intelligent Cloud Automated testing ALSOAP Visual Studio Code Git Common Data Service API Field Service Project Service Automation Dynamics 365 CE C S Sales Sales Insights s g LinkedIn Dynamics 365 Talent Dynamics 365 Commerce Finance and Operations SharePointYammer OneDrive Exchange Microsoft Teams iOSApps App Develop ment 3-tier architecture Android iOSOneNote Other programming languages Third party AI Source Control
  • 26. Past Present Future Facilitator centered Learner centered Learner driven Classroom E-Learning Mobile/Social learning Individual focus Group Focus Community focus Expert tells Expert facilitates Expert shares „Learning Methodology” source: lcp.org.uk Evolution and Impact Skills - Evolution
  • 27. Skills and Knowledge source: experience MBS-TRAINING / Learn4D365 Evolution and Impact From specialist to specialized all-rounder networker
  • 28. Learning Channels ▪ Classroom ▪ Books ▪ User Groups (online) ▪ Events (offline / online) ▪ Documents (offline / online) ▪ Whitepapers (offline / online) ▪ Social Media (online) ▪ Blogs (online) ▪ Videos (online) ▪ E-Books (digital / online) ▪ Webinars (online) ▪ Online Communications ▪ Podcasts (online) ▪ Websites (online) ▪ …
  • 29. Interaction: Choose your three favorite learning channels
  • 30. …Learning ▪ Learning by doing ▪ Self-paced learning ▪ Corresponds to our fast- paced world ▪ Resource Efficient ▪ Mutually Beneficial for all Involved Online… ▪ Faster ▪ Accessible to All ▪ Lower costs ▪ Individual focused ▪ Infinite resources ▪ Repeatable ▪ Lack of accreditation and low quality ▪ Less to zero face-to-face interaction ▪ Requirement for self- discipline ▪ Requirement for self- direction ▪ limited content ▪ Missing discussions Evolution and Impact Gen Z
  • 31. “Online learning is, in most cases a more accessible, flexible and efficient way to educate people and industries. If they plan to invest heavily, they will probably pay for themselves. Online learning combined with traditional learning is the answer to our fast-paced world to ensure that you are always one step ahead of your professional competition.” source: Digitalmarketinginstitute , MBS-TRAINING / Learn4D365 Final thoughts and experience
  • 32. 01 02 03 Learnings Take it or leave it ☺ Depending on your generation, you need to learn to learn online. But everyone can use it. Don‘t love it, and don‘t hate it. Try it. Online learning is driven by new technologies and new generations. However, it is available to everyone
  • 33. Utopia A utopia is an imagined community or society that possesses highly desirable or nearly perfect qualities for its citizens Source: Wiki and book by Sir Thomas More
  • 34. Interaction: How should learning look like in your utopia? Please enter your most important keywords!
  • 35. Available in English now! www.learn4d365.com Native Database C/AL DOS Windows OfficeSQL Mobile Clients Pages .Net Client Add-ins Web client Sales Integration 3-tier architecture Reporting Services Azure Docker PowerShell Visual Studio Office 365 FlowPower BI PowerApps ODATA DevOpsJavaScript Events Automated upgrades Dynamics 365 Cloud Deployment Intelligent Cloud Automated testing ALSOAP Visual Studio Code Git Common Data Service API Field Service Project Service Automation Dynamics 365 CE C S Sales Sales Insights s g LinkedIn Dynamics 365 Talent Dynamics 365 Commerce Finance and Operations SharePointYammer OneDrive Exchange Microsoft Teams iOSApps App Develop ment 3-tier architecture Android iOSOneNote Other programming languages Third party AI Source Control
  • 37.
  • 38. Interaction: Should we plant a tree for you?
  • 39. Learnings Summary Take it or leave it ☺ Know the generations. Know the generations of your participants. Know the learning concept of the training and tune it to your generations. Classroom has proven itself. But ask yourself if it is the best choice for your goal. Have a clear goal - If not define it. Online learning is driven by new technologies and new generations. However, it is available to everyone. Don‘t love it, and don‘t hate it. Try it. Depending on your generation, you need to learn to learn online. But everyone can use it.
  • 40. Michaela Gayer m.gayer@mbs-training.com Give us feedback in the DIRECTIONS EMEA App!Rene Gayer r.gayer@mbs-training.com www.learn4d365.com (German) www.learn4d365.com/en (International)