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Examining Public Opinion on Today's Safety Priorities

The survey aimed to assess public safety priorities and perceptions of police services. It found that the top public safety issues were drug abuse, DUI, and traffic problems. Respondents generally felt safe in their communities and rated police services positively, especially for emergency response. However, drug enforcement and homelessness received lower ratings. Contact with police was most commonly due to arrests or being a crime victim. The survey identifies priorities for police departments, such as school safety, drug enforcement, and community engagement.

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Examining Public Opinion on Today’s Safety Priorities Michelle Kobayashi National Research Center, Inc.
What are the public safety priorities of your residents? Menti.com Code: 94 36 10
The National Police Services Survey™ Methods and Goals SurveyDesign •- Literature review •- Instrument review •- Expert review Methods - National Panel Survey - 2,000 completed surveys - Data statistically weighted to reflect nation Goals -Assess perceptions of safety - Gauge police-resident interactions - Assess quality of public safety services - Identify public safety priorities
New England Mid-Atlantic East North Central West North Central South Atlantic East South Central West South Central Mountain Pacific Respondents by Region
Rated Safety as Excellent or Good Overall Feelings of Safety in Community
Feelings of Safety Neighborhood Downtown Rec. Areas 93% 87% 73% 88% 68% 83% Percent rating “very” or “somewhat” safe.
What are biggest public safety issues in communities across the nation? Menti.com Code: 94 36 10
Drug abuse Driving under the influence Traffic problems Domestic violence Homeless- or transient-related problems Litter Animal problems 54%Biggest Problems 47% 42% 40% 39% 38% 38% Percent Major or Moderate Problem
Poorly kept houses Physical assault Fights Gang activity Homelessness Transient Burglaries Thefts Robberies Homicide Gun violence Disorderly conduct Lack of resident help Strained police- community relationships Key Drivers of Resident Safety Perceptions
Overall Quality of the Services Provided by Police/Sheriff
HIGHEST RATED Assisting victims of crime Maintaining public order Responding quickly to emergency calls Working to increase school safety LOWEST RATED Dealing with the homeless/transient population Drug enforcement Enforcing nuisance/code violations Communicating regularly with community members 75-80% excellent or good 60-65% excellent or good Ratings of Police Services
69% 71% 72% 75% 75% 75% 77% 78% 78% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% HOLDING POLICE OFFICERS ACCOUNTABLE FOR THEIR ACTIONS TREATING ALL RESIDENTS FAIRLY PROTECTING INDIVIDUAL CIVIL RIGHTS CARING ABOUT THE WELL-BEING OF THE PEOPLE THEY DEAL WITH USING THE APPROPRIATE OF FORCE BEING A POSITIVE INFLUENCE IN THE COMMUNITY ACTING WITHIN THE LAW ACTING IN THE BEST INTEREST OF THE COMMUNITY BEING TRUSTWORTHY Ratings of Police Percent excellent or good
Contact with Police Department in the last 12 Months 48% Most common reasons: • Arrested • Household member victim of crime • Neighborhood watch
8 in 10 Customer Service Ratings of Police Officers Fairness Responsiveness to requests Treating all people in a respectful manner Knowledge Timeliness Resolution of concerns Overall impression Gave excellent or good ratings
Differences by Resident Background Most Positive Higher income households Males Detached dwelling residents Owners White residents Rating: overall safety of community, overall quality of police services and overall impression of police
School safety /security Drug enforcement Control of juvenile crime Working with residents to solve neighborhood problems Increasing connections with the community (i.e., community forums, events, relationship building) Increasing resident accessibility to police and police-related information Traffic enforcement Dealing with the homeless population Enforcing nuisance/code violations (e.g., loud music, abandoned cars, litter) Priorities for Next Two Years All higher than national benchmark
Michelle Kobayashi michelle@n-r-c.com