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Measuring Attitude
& Other Non-Job Roles
Dr Tim Baker
www.winnersatwork.com.au
What we’ll
cover
The measuring methodology for non-job roles.
The four universal non-job roles & their competences.
The importance of shifting from job descriptions to role
descriptions.
Legal disclaimer
You are required to complete any other duties deemed relevant by your
manager ....
The end of the job description
The end of the job description
The negative
impact of the job
description on the
lifecycle of the
employee
Roles people play in
organisations are more
important than the
jobs they do...
The Work People Do
Job Role Non-job Roles
Technical skills
Team role
Skill development role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising
Employee Performance
Positive
Mental Attitude
& Enthusiasm
The end of the job description
The Positive Mental Attitude and Enthusiasm Role
• Solution-focus
• Taking responsibility
• Positive energy
The Team Role
• Leadership
• Accountability
• Collaboration
• Communication
The Career Development Role
• Technical development
• Personal development
The Innovation and Continuous Improvement Role
• Problem-solving and critical thinking
• Customer responsiveness
Strategies to Formulate Role
Descriptions
The end of the job description
The end of the job description
The end of the job description
Figure 11.4 Summary 3 of the elements of the team role
Performance Conversations …
Team Role: Leadership
Q5 I am an active and constructive
contributor in team meetings.
Self: Agree
Mgt: Neither
Team: Agree Agree: 50% (2/4)
Neither: 50% (2/4)
Disagree: 0% (0/4)
Team Role: Communication
Q11 I generally listen carefully to what others are
saying.
Self: Disagree
Mgt: Neither
Team: Polarized Agree: 50% (2/4)
Neither: 0% (0/4)
Disagree: 50% (2/4)
Performance management framework
The end of the job description
“Tim Baker’s latest book, The End of the Job
Description, provides just the ticket for
turning your organization into a great place
to work.”
Marshall Goldsmith
20%
discount
Normally $39.95 but this special offer it will be
$32 plus postage
tim@winnersatwork.com.au

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Measuring Attitude and Other Non-job Roles

  • 1. Measuring Attitude & Other Non-Job Roles Dr Tim Baker www.winnersatwork.com.au
  • 2. What we’ll cover The measuring methodology for non-job roles. The four universal non-job roles & their competences. The importance of shifting from job descriptions to role descriptions.
  • 3. Legal disclaimer You are required to complete any other duties deemed relevant by your manager ....
  • 4. The end of the job description
  • 5. The end of the job description The negative impact of the job description on the lifecycle of the employee
  • 6. Roles people play in organisations are more important than the jobs they do...
  • 7.
  • 8. The Work People Do Job Role Non-job Roles Technical skills Team role Skill development role Innovation & Continuous Improvement role SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance Positive Mental Attitude & Enthusiasm
  • 9. The end of the job description
  • 10. The Positive Mental Attitude and Enthusiasm Role • Solution-focus • Taking responsibility • Positive energy
  • 11. The Team Role • Leadership • Accountability • Collaboration • Communication
  • 12. The Career Development Role • Technical development • Personal development
  • 13. The Innovation and Continuous Improvement Role • Problem-solving and critical thinking • Customer responsiveness
  • 14. Strategies to Formulate Role Descriptions
  • 15. The end of the job description
  • 16. The end of the job description
  • 17. The end of the job description
  • 18.
  • 19.
  • 20. Figure 11.4 Summary 3 of the elements of the team role
  • 21. Performance Conversations … Team Role: Leadership Q5 I am an active and constructive contributor in team meetings. Self: Agree Mgt: Neither Team: Agree Agree: 50% (2/4) Neither: 50% (2/4) Disagree: 0% (0/4) Team Role: Communication Q11 I generally listen carefully to what others are saying. Self: Disagree Mgt: Neither Team: Polarized Agree: 50% (2/4) Neither: 0% (0/4) Disagree: 50% (2/4)
  • 22. Performance management framework The end of the job description
  • 23. “Tim Baker’s latest book, The End of the Job Description, provides just the ticket for turning your organization into a great place to work.” Marshall Goldsmith 20% discount Normally $39.95 but this special offer it will be $32 plus postage tim@winnersatwork.com.au

Editor's Notes

  1. Workplace culture is a product of the employment relationship.