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Statement
Background:
McDonald's Canadahas admittedthatthere wasa "store-relatedcompoundinamilkshake”thatwas
ingestedbyourthen5 yearoldson.The contentsof the milkshake weretested,buttheyhave refused
to advise uswhatthe compoundis.We wantthemto release the Report’sfindings.
The followingare the detailssurroundingthe incident.
On Monday,July22nd, 2013 my partnerJenniferand Itook our fourchildren tothe McDonald’sdrive
throughin Buckingham,Quebec.
WhenI attemptedtoplace my orderthere wasa great deal of laughterandtalk goingonwiththe
McDonald’sstaff makingitdifficulttoplace myorder. In fact I had to repeatmyorderthree times.
Jennifer,whoalthoughbeingEnglishcanspeakFrench,heardthemmake funof myorderinginEnglish
and, speakinginFrenchsaidto them,we can hearwhat youare saying. The McDonald’sstaff went
silent.
I thenordered1 large milkshake,2small milkshakes,2ice creams andan order of fries.
We drove upto the firstwindowtopay, andthenafterwaitingapproximately5to 8 minutesproceeded
to collectourorder fromthe secondwindow.
Upon openingthe bag,we discoveredthatthe frieswere oldandcoldandaskedfora replacement -
whichwe received. The ice creamwasalsosomewhatmelted.
Before we leftthe restaurant'sparkinglot,Pierce, our5year oldsonafterdrinking a small portionof his
shake saidthat ittasted funny. While the othertwoshakestastedfine,whenItookasip of hisshake it
tastedwhatI woulddescribe asbeingPine Sol. Almostimmediately,mytongue startedtoburn.
Jenniferalsotookasipand experiencedthe same badtaste,makingthe commentthatshe thoughtit
was some formof cleaner.
I immediatelywentintothe restaurantandconfrontedthe managerinsistingthatIwantedtoknow
whatwas inthe shake andaskingherseveral timestotaste it. She refused. She askedme if "we wanted
another milkshake towhichIrespondedyetagain,that I didnotwant anothershake ,but to know
whathad beenaddedtothe shake consumedbyPierce.” Iwasto saythe leastveryupsetasI wantedto
knowwhatwe had ingested.
Aftera brief andunsatisfactory exchange withthe store'smanager,Iasked forthe name and numberof
the ownerand she indicatedthatshe wasthe owner. I thenaskedforthe name andnumberfor a
contact at the McDonald’sHeadOffice andshe refusedtogive itto me sayingthateveryone atthe
Gatineauoffice wasonholiday.
Havinggone throughan onerousand prolonged processthathas beenemotionallydraining,anddespite
our besteffortstofindoutwhat wasingested,McDonald'sonlyresponse since ourfirstcontact has
beentodiscuss financial remedies.Wouldwe take $1,000.00? Theyhave howeversteadfastlyrefused
to release the resultsof the test tous.
Furthermore,we have beenadvisedbytwoseparate lawyers inthe Province of Quebec, thatif we
refuse toaccept McDonald'sfinancial offers - despitethere beingnostipulationthatthe store-related
compoundPierce ingestedwouldeverbe disclosed andif itwasnecessaryforusto commence
litigation,thatthe companywouldfightustothe veryend and inthe processdrain us financially. Itis
the ultimate silverorleadproposition.
As a result,andbeside havingtoretainlegal counsel forPierce,we launchedanon-line McDonald's
Petition*inanattempttoappeal directlytobothMcDonald'scustomersaswell asMcDonald's
management- manyof whomare likelyparentswithyoungchildren themselves.
Update:
In relationtoourMcDonald's Petition*,whichreferencedthe admissionfrom the attorneyrepresenting
McDonald's that a "store relatedcompound"wasina milkshake our 5year oldsonPierce ingestedon
Monday,July22nd, 2013, we wouldlike toprovide youwiththe followingupdate:
In a letterfromour son'sattorneyThomasHunterto McDonald's datedSeptember29th,2014, we
proposedthe following:
1. That inreleasingthe testresults tousidentifyingthe store relatedcompoundinoursonPierce's
milkshake,saidresultswouldonlybe sharedwiththe healthcare professionalsandotherexpertswhose
opinionswe wouldseekinanefforttodetermine the healthriskstoPierce bothnow aswell asinthe
future. The resultsof the testwouldnotbe made public.
2. That we,as Pierce'sparents, wouldnotseekdamagesinrelation tothe incidentitself,norhaving
beensubjected toracist-basedremarksandslurs causingemotionaltrauma.
3. The onlyfinancial restitutionwe would seek,wouldbe inrelationtoanyconditionsthatmightarise
bothnow andin the future,asa resultof Pierce ingestingthe store relatedcompound. Inotherwords,
if Pierce experiencesanymedical conditionsthatare linkedeitherdirectlyorindirectlytoingestingthe
compound,thenMcDonald'swouldassume all costsrelatedtohiscare andtreatment.
4. The onlyothercoststhat we wouldseekwouldbe inrelationtoourlegal fees. We believethatthisis
bothfair andreasonable ashad McDonald's behavedina responsible mannerfromthe start,these legal
feeswouldnothave beennecessary.
McDonald'sResponse:
McDonald's rejectedthisofferasafterhavingacknowledgedthatthe store-relatedcompoundwasin
the shake,have denied anyliabilityrelatingtohow this store-relatedcompoundgotintothe milkshake,
and eventhoughtheywere 1. Guaranteed confidentialityintermsof the nature of the compoundnot
beingmade publicand,2. That anyfinancial liabilitywouldbe limitedtocoveringthe costof care for
Pierce shouldhe experience anillnessasaresultof ingestingsaid compound.
Summary:
What we have soughtfrom the verybeginningistoknow whatitwas that Pierce ingestedsothatwe,as
hisparents,couldbe ina betterpositiontocare for ourson. In short,we have a right to know whatwas
inthe milkshake.
The not knowinghasbeenverydifficult,especiallygiventhe factthatwhile active,Pierce'sweightis
belownormal,andhe suffersfromperiodsof fatigueaswell asotherconditionsforwhichwe are
seekingmedical advice.
We have takenPierce toour familydoctortohave him testedto determineif there isanywayof
determiningwhethersome of the thingsthatare happening tohimcouldbe relatedtothe ingestionof
the taintedmilkshake.The doctorisunable toconductany testsas he has no ideawhathe is lookingfor.
He needsthe testresultstoconductthese tests.
At the endof the day,thisis nota case about money. Asanyparentwitha sickchildwill tell you,they
wouldgive upeverythingtheyhave if theirchildcouldbe well. Forusif we were,beyondthe coverage
of ourlegal fees, toreceive anymoneyfromMcDonald'swe,andinparticularPierce,will have beenthe
losers. Thisis because receivingevenasingle dollarwouldmeanthatPierce hasanillnessthatresulted
fromhis ingestionof the "store relatedcompound"thatMcDonald'sadmittedwasinthe milkshake.
We are leftto wonderwhy,if theironlyliabilityislimitedto the care and treatmentof Pierce if he
becomesill asa resultof whathe ingested,McDonald'scontinuestorefuse toreleasethe resultsunder
the conditionsproposedinourattorney'sletter?
We needanswers. We have aright to know whatwas inour son'smilkshake. Please signourpetition
throughthe linkbelow,aswell asshare the linkwitheveryoneyouknow,encouragingthemtosignitas
well.
We have waitedlongenoughforthe truth.
* https://www.change.org/p/mcdonald-s-canada-mcdonald-s-admitted-that-there-was-a-store-related-
compound-in-a-milk-shake-that-was-ingested-by-our-5-year-old-son-but-refuse-to-disclose-what-it-is-
we-want-them-to-release-the-report-s-findings

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McDonald's Poisoning - Parents Statement

  • 1. Statement Background: McDonald's Canadahas admittedthatthere wasa "store-relatedcompoundinamilkshake”thatwas ingestedbyourthen5 yearoldson.The contentsof the milkshake weretested,buttheyhave refused to advise uswhatthe compoundis.We wantthemto release the Report’sfindings. The followingare the detailssurroundingthe incident. On Monday,July22nd, 2013 my partnerJenniferand Itook our fourchildren tothe McDonald’sdrive throughin Buckingham,Quebec. WhenI attemptedtoplace my orderthere wasa great deal of laughterandtalk goingonwiththe McDonald’sstaff makingitdifficulttoplace myorder. In fact I had to repeatmyorderthree times. Jennifer,whoalthoughbeingEnglishcanspeakFrench,heardthemmake funof myorderinginEnglish and, speakinginFrenchsaidto them,we can hearwhat youare saying. The McDonald’sstaff went silent. I thenordered1 large milkshake,2small milkshakes,2ice creams andan order of fries. We drove upto the firstwindowtopay, andthenafterwaitingapproximately5to 8 minutesproceeded to collectourorder fromthe secondwindow. Upon openingthe bag,we discoveredthatthe frieswere oldandcoldandaskedfora replacement - whichwe received. The ice creamwasalsosomewhatmelted. Before we leftthe restaurant'sparkinglot,Pierce, our5year oldsonafterdrinking a small portionof his shake saidthat ittasted funny. While the othertwoshakestastedfine,whenItookasip of hisshake it tastedwhatI woulddescribe asbeingPine Sol. Almostimmediately,mytongue startedtoburn. Jenniferalsotookasipand experiencedthe same badtaste,makingthe commentthatshe thoughtit was some formof cleaner. I immediatelywentintothe restaurantandconfrontedthe managerinsistingthatIwantedtoknow whatwas inthe shake andaskingherseveral timestotaste it. She refused. She askedme if "we wanted another milkshake towhichIrespondedyetagain,that I didnotwant anothershake ,but to know
  • 2. whathad beenaddedtothe shake consumedbyPierce.” Iwasto saythe leastveryupsetasI wantedto knowwhatwe had ingested. Aftera brief andunsatisfactory exchange withthe store'smanager,Iasked forthe name and numberof the ownerand she indicatedthatshe wasthe owner. I thenaskedforthe name andnumberfor a contact at the McDonald’sHeadOffice andshe refusedtogive itto me sayingthateveryone atthe Gatineauoffice wasonholiday. Havinggone throughan onerousand prolonged processthathas beenemotionallydraining,anddespite our besteffortstofindoutwhat wasingested,McDonald'sonlyresponse since ourfirstcontact has beentodiscuss financial remedies.Wouldwe take $1,000.00? Theyhave howeversteadfastlyrefused to release the resultsof the test tous. Furthermore,we have beenadvisedbytwoseparate lawyers inthe Province of Quebec, thatif we refuse toaccept McDonald'sfinancial offers - despitethere beingnostipulationthatthe store-related compoundPierce ingestedwouldeverbe disclosed andif itwasnecessaryforusto commence litigation,thatthe companywouldfightustothe veryend and inthe processdrain us financially. Itis the ultimate silverorleadproposition. As a result,andbeside havingtoretainlegal counsel forPierce,we launchedanon-line McDonald's Petition*inanattempttoappeal directlytobothMcDonald'scustomersaswell asMcDonald's management- manyof whomare likelyparentswithyoungchildren themselves. Update: In relationtoourMcDonald's Petition*,whichreferencedthe admissionfrom the attorneyrepresenting McDonald's that a "store relatedcompound"wasina milkshake our 5year oldsonPierce ingestedon Monday,July22nd, 2013, we wouldlike toprovide youwiththe followingupdate: In a letterfromour son'sattorneyThomasHunterto McDonald's datedSeptember29th,2014, we proposedthe following: 1. That inreleasingthe testresults tousidentifyingthe store relatedcompoundinoursonPierce's milkshake,saidresultswouldonlybe sharedwiththe healthcare professionalsandotherexpertswhose opinionswe wouldseekinanefforttodetermine the healthriskstoPierce bothnow aswell asinthe future. The resultsof the testwouldnotbe made public.
  • 3. 2. That we,as Pierce'sparents, wouldnotseekdamagesinrelation tothe incidentitself,norhaving beensubjected toracist-basedremarksandslurs causingemotionaltrauma. 3. The onlyfinancial restitutionwe would seek,wouldbe inrelationtoanyconditionsthatmightarise bothnow andin the future,asa resultof Pierce ingestingthe store relatedcompound. Inotherwords, if Pierce experiencesanymedical conditionsthatare linkedeitherdirectlyorindirectlytoingestingthe compound,thenMcDonald'swouldassume all costsrelatedtohiscare andtreatment. 4. The onlyothercoststhat we wouldseekwouldbe inrelationtoourlegal fees. We believethatthisis bothfair andreasonable ashad McDonald's behavedina responsible mannerfromthe start,these legal feeswouldnothave beennecessary. McDonald'sResponse: McDonald's rejectedthisofferasafterhavingacknowledgedthatthe store-relatedcompoundwasin the shake,have denied anyliabilityrelatingtohow this store-relatedcompoundgotintothe milkshake, and eventhoughtheywere 1. Guaranteed confidentialityintermsof the nature of the compoundnot beingmade publicand,2. That anyfinancial liabilitywouldbe limitedtocoveringthe costof care for Pierce shouldhe experience anillnessasaresultof ingestingsaid compound. Summary: What we have soughtfrom the verybeginningistoknow whatitwas that Pierce ingestedsothatwe,as hisparents,couldbe ina betterpositiontocare for ourson. In short,we have a right to know whatwas inthe milkshake. The not knowinghasbeenverydifficult,especiallygiventhe factthatwhile active,Pierce'sweightis belownormal,andhe suffersfromperiodsof fatigueaswell asotherconditionsforwhichwe are seekingmedical advice. We have takenPierce toour familydoctortohave him testedto determineif there isanywayof determiningwhethersome of the thingsthatare happening tohimcouldbe relatedtothe ingestionof the taintedmilkshake.The doctorisunable toconductany testsas he has no ideawhathe is lookingfor. He needsthe testresultstoconductthese tests. At the endof the day,thisis nota case about money. Asanyparentwitha sickchildwill tell you,they wouldgive upeverythingtheyhave if theirchildcouldbe well. Forusif we were,beyondthe coverage of ourlegal fees, toreceive anymoneyfromMcDonald'swe,andinparticularPierce,will have beenthe losers. Thisis because receivingevenasingle dollarwouldmeanthatPierce hasanillnessthatresulted fromhis ingestionof the "store relatedcompound"thatMcDonald'sadmittedwasinthe milkshake. We are leftto wonderwhy,if theironlyliabilityislimitedto the care and treatmentof Pierce if he becomesill asa resultof whathe ingested,McDonald'scontinuestorefuse toreleasethe resultsunder the conditionsproposedinourattorney'sletter?
  • 4. We needanswers. We have aright to know whatwas inour son'smilkshake. Please signourpetition throughthe linkbelow,aswell asshare the linkwitheveryoneyouknow,encouragingthemtosignitas well. We have waitedlongenoughforthe truth. * https://www.change.org/p/mcdonald-s-canada-mcdonald-s-admitted-that-there-was-a-store-related- compound-in-a-milk-shake-that-was-ingested-by-our-5-year-old-son-but-refuse-to-disclose-what-it-is- we-want-them-to-release-the-report-s-findings