Mastering Culturally Appropriate Verbal and Non-Verbal Communication Strategies for Global Interaction

Mastering Culturally Appropriate Verbal and Non-Verbal Communication Strategies for Global Interaction

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  Appropriate Non-Verbal Strategies (Communication Beyond Words) •Lesson 10: Using Culturally Appropriate Verbal and Non-Verbal Strategies SESSION 2 Lesson English - Grade 11 Designed by Teacher/s: Rholdan S. Aurelio
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  Communication Beyond Words Welcometo Session 2 of our English Grade 11 series on communication strategies. Today, we explore how culture shapes both what we say and how we move. Understanding these nuances is key to becoming a successful global communicator. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 1
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  Today's Learning Goals 1.Contrast verbal and non-verbal norms across cultures. 2. Determine appropriate responses for cross-cultural scenarios. 3. Demonstrate intercultural sensitivity through role-play. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 2
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  Global Greeting Check-in Thinkback to our entry activity. How many different ways can we say hello without using the same gesture twice? Examples: The Wai (Thailand), The Bow (Japan), The Handshake (Western), The Hongi (Maori). Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 3
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  The Danger ofUniversal Gestures What does this mean? The OK sign, Thumbs Up, and V-Sign. In the US, they mean 'Great' or 'Victory'. Elsewhere: The OK sign is an insult in Brazil. The Thumbs Up is offensive in parts of the Middle East. The V-sign (palms in) is an insult in the UK and Australia. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 4
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  High-Context vs. Low-ContextCultures Low-Context (e.g., USA, Germany): Communication is explicit, direct, and literal. Meaning is in the words. High- Context (e.g., Japan, Philippines): Communication is indirect. Meaning relies on the setting, relationship, and non- verbal cues. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 5
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  Verbal Strategies: Honorificsand Speech The use of 'Po' and 'Opo' in the Philippines. Formal vs. Informal address (Tú vs. Usted in Spanish). Directness vs. Saving Face: Is it better to be honest or to be polite? Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 6
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  Non-Verbal Strategies: Spaceand Silence Proxemics: High-contact (Latin America, Mediterranean) vs. Low-contact cultures (Northern Europe, East Asia). Silence: A sign of agreement, reflection, or awkwardness? Eye Contact: Respectful vs. Aggressive. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 7
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  Critical Incident: TheMisunderstanding Scenario: A manager from New York tells an employee from Kyoto, 'Your proposal was interesting, but we might need to look at other options.' The manager thinks they said 'No.' The employee thinks it's still being considered. What went wrong? Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 8
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  Intercultural Communicative Competence(ICC) ICC is the ability to understand and adapt to different cultural communication norms effectively. It involves: 1. Curiosity, 2. Openness, 3. Knowledge of others, 4. Discovery and interaction skills. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 9
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  Formative Assessment: Part1 1. Identify the term: A culture where communication is often indirect and relies heavily on context and non-verbal cues. (Answer: High-Context Culture). 2. Identify the term: The verbal strategy used in the Philippines to show respect to elders. (Answer: Honorifics). Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 10
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  Formative Assessment: Part2 3. Identify the term: A culture where communication is explicit, direct, and literal. (Answer: Low-Context Culture). 4. Identify the concept: The ability to understand and adapt to different cultural communication norms effectively. (Answer: ICC / Cultural Intelligence). 5. Identify the behavior: Maintaining intense eye contact is often seen as aggression in many ______ cultures. (Answer: Asian/Eastern). Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 11
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  Empathize: Our GlobalResponsibility Why is it our responsibility to learn these strategies? Inclusivity: Making others feel seen and respected. Respect: Valuing diversity over 'sameness'. Global Citizenship: Thriving in a connected world. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 12
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  Final Task: GlobalCommunication Tip Create a 'Global Communication Tip' for social media. Example: 'Before you give a thumbs up abroad, check the local meaning! #GlobalCitizen #ICC'. Share your tip with the class. Lesson 9: Using Appropriate Non-Verbal Strategies (Communication Beyond Words) • Lesson 10: Using Culturally Appropriate Verbal Slide 13